Eureka Forbes Complaints & Reviews

Have Lodged complaint No. [protected] on[1st October) for not functioning of water purifier, company Technician visited on[2nd October) and informed that a part named PCB requires change and will be replaced in 6 days. After that company is not bothered to replace the part and till today machine is not working. In spite of calling several times and sending several escalation emails company is not responding. I have AMC with the company for...

The RO installed at my house is not working. It could not be repaired by your technician as he has not been given P. C. B for replacement. My customer code: [protected]. Complaint aiready registered with you. My wife sick and bed ridden. Causing lot of hardship to over 80 yr old persons....

Complain of water purifier dated 20.10.2020 not yet resolved. Customer care service is useless. I have reminded about 10 times but no action is being taken. Machine under amc.
Service request no.[protected]...

Vacuum Cleaner Pipe is disjoint. After sales nobody came to demonstrate also, We need replacement of the pipe....

I had purchased an Aquaguard water purifier in August 2019. The product came with a one year warranty with 2 free services. The first service was due in February '20 but was not done despite repeated requests made on their customer care number. After persistent follow up and email to their customer care service at last, it was done in June'20. The second free service due before the warranty period ends, too was not done despite numerous phone...

We purchased the Zero Bend + Steristeam Vacuum cleaner from Eureka Forbes in Feb 2020. The SteriSteam started leaking water and also not heating from May. After multiple complaints for 2 months they took the Steristeam to the service center and returned after a month saying they have replaced the heater. But after 2 weeks o[censored]sage it is having the same problem.

The zero bend worked for 6 months and 2 months back the wheels...

Hi,

I bought MAgna RO-UV water purifier in 2017, In 2018, representatives from Ion Exacense (Aquacare) came and said they are from Aqua guard and asked for renewal of contract. I thought it was from aquaguard and later to realise they are partners of the Eureka Forbs. They are cheating and spoiling the name of your company. I took AMC for 2 years by paying 8000+. During this time they have not changed the spare parts as per...

Very poor after service. Our water purifier was working fine, one find day aquaguard executive dropped in for the free annual service post which our purifier stopped working. On raising a complain multiple times spoke to the head of Jorhat Branch Mr Ashish to save his face - he conveniently lied saying the executive was not from eureka, double harassment to a troubled customer. i did enlighten him that there is no water from the time they...

Recepted sir madam. Complain about the product and service we have purchase eureka clean mop n vac date 14/08 /2019 rupees 21990/- by feeling genuine about product as consider by sales executive Mr Dayanand tiwari who assured any complaint regarding service company will give Immediate service we are sorry to say past 5 mnth we are complaining repeatily on on your compain portal as a well as Mr dayanand tiwari. Sales employee 09109062. Date...

No one can contacted me still. Really regretting to Prefer Eureka Forbes over other brands. Installation Req Number - [protected]...

Water is not coming, i raised the complaint on 1st Oct, they closed ticket without resolving issue, whenever i called customer care service, after explain my issue, they are disconnecting my call, i fed-up with your service.

My complaint details:
Service Request Number: [protected]
Date: 08-July-2020

Service Request Number: [protected]
Date: 30-July-2020

Service Request Number:...

This is regarding mop'n'vac vacuum cleaner we bought about 3 months back and it was delivered after a month but within 10 days it was unusable as it was blowing the electrical fuse for the entire flat. A complaint was logged at that time and we got a replacement product about 20 days back. We started using that new replacement machine and since 2 days, We started to get the same issue this time in a different flat. New Complaint # [protected]....

Guys I have been calling the helpline number & everyone is committing that the next day it will be replaced but no one has still called nor arrived. I have installed a water purifier on 26th Oct but later found this to be defective & on the very same day called up the service number and asked for a replacement but no one from the comany has called or turned up at my place.

Pls address the issue imm.

My email...

The red light on the aquaguard is blinking and the flow of water has stopped.
Also we have observed irregular service for the cleaning and changing the candles....

I am Having Regular Problems with the Euroclean Steri Steam Product which I have Bought From You on 14th Feb 2020.
After a Lot of Follow-Ups The Product was taken for service sometime in July 2020 and Returned after Repairing Last week only after a long time.Now again the same has stopped Working.
This Product supplied is having a defect for sure. Invoice Copy I am Once again attaching.
I am Requesting Now for the Immediate...

Dear sir,

I purchased euroclean wdx2 on 23.10.2020 from the salesman mr.Dhanapal, [protected] & product received on 24.10.2020 he explained the product details, but after using the product we had a complaint on damage product & not working after 10 minutes while machine is on process, raised a complaint with customer care & shared a complaint no on 25.10.2020, but till date no one is responding even shared the details to mr.triumal...

Eureka forbes doesn’t give service once the item purchased. I have been facing problems since the time I bought the product. Highly unsatisfied with the company and staff. Right now also my aquaguard isn’t working I have been escalating my service request since 10 days now. But nobody is bothered to response. This isn’t the first time last time I got service after 4 months. Their products are waste of money and energy Contact -[protected]...

Writing emails from since 16oct to eureka forbes and calling everyday. Paid 5800₹ for AMC but no technician visited, no filter change. Machine not working since 18days. refund my money and also give me compensation for not providing services. And plus pay me whole amount of nrich machine 21, 000 that i bought and was promised services....

I Mr. Jay Borse, would like to bring to your noticed that I purchased Aquaguard water purifier on 25th July 2020, from Mr. Yogesh Chavan.

Mr.Yogesh promised us that we will be getting provogue watch as a complimentary gift if we purchase Aquaguard for which we agreed .Its been more than 2 months now we still have not recieved the gift .We called him for around 10-12 times, every time he makes an excuse and sometimes doesn’t...

I have raised complaint that the water purifier is not working and its almost a month since they have addressed the issue. The assigned technician is not willing to visit the site and i[censored] call customer service they promise to escalate to their business partner and no one calls you again. this has been escalated atleast 10 times now with no resolution. Since i have an AMC for 2 years they are not willing to visit the premises as they would...