Eureka Forbes Complaints & Reviews

We had logged a complaint on 9th Oct.
Complaint no : [protected] regarding regular service to be performed for filter, however, since then filter quality and performance has deteriorated after service, we have been trying to reach the customer care, however after numerous calls and discussion no person has turned to resolve the issue.
These person do AMC however do not respond on any issues.
Really pathetic service it...

My service request no [protected] . Amc contract done on date 28 dec 2019 . No service done due to lockdown, service technician came on 27 sept 2020 to replace all cartridge, he cheated me by installing a used 2 years old RO membrane cartridge. He had opened the sealed cartridge bag at his shop, removed the new RO membrane cartridge and replaced with a used RO membrane cartridge . Several times i called eureka forbes aqua guard but no response...

Hi,

I had purchased the SCPR 300 Dr. Aeroguard Air Purifier in November, 2019.

The product start facing issues in just 20 days and from there I am fighting continuously for repair of purifier.

Many technicians visited but no one able to repair it.
Purifier is still in warranty period but no replacement provided to me as well.

I have sent "Legal Notice" as well that delivered...

Aqua guard delivered through amazon on 11th Oct 2020, 10 days over but no one came for installation, i called customer care multiple times, i fed up,
pls check on this on priority......

Hello Team, This is Raveendra Kumar. Purchased Dr Aquaguard Nrich HD RO+UV+ MTDD on 09th october 2020 through sales Executive Mr Darshan Gopal & his Manager. The product installation wasn't done due to leakage in the water purifier. By the time of installation continuous water leakage. The technician has called and informed the concern team.On 12th October 2020 we raised a complaint through customer care and they provided with Complaint Number:...

Your company and your sales man both r frauded me at the time of sales telling one and deliver other one nearing completing one month my problem is not solved and your product is unopened Chennai office employee called me on 1st October and told me you have to use in because company never refund you for the company mistake I have to bear a loss of 17290 rupees your salesman GANGADHARAN and his manager also telling same thing...

This is in reference to the refund on cancellation of Water purifier - DR AG NRICH RO-N2 (Order ID: S[protected] purchased offline on 21st March 2020 with advance payment of Rs 17, 990.00.

Due to lockdown, product could not be delivered in the stipulated time. Hence on 03rd July 2020, a cancellation request for the water purifier was raised by me through email. On the same day, cancellation was accepted by the Company and I...

Have Lodged complaint No.[protected] on[protected] for not functioning of water purifier, company Technician visited on[protected] and informed that a part named PCB requires change. After that company is not bothered to replace the part and till today machine is not working. In spite of sending several emails company is not responding. I have AMC with the company for the period from 18/04/19 to 17/04/21. Contract receipt number 0479521. My...

I"m writting this pain heart complaint against EUREKA FORBES (Your friend for life). but shore not friend its treat like pick pocketers.
After taking huge amount of rs 5220 every year as a AMC for service of my Dr aqua Magna ro+uv .
At the time of sales the executive explain about the capacity of aquaguard of 17 Ltr but after the service
my purifier not giving even 10 Ltr of water also & after 10 days of service my...

NoHI All -
I am reaching out to you to assist in getting my newly bought water purifier replaced as it is not working .
I had bought a UV +RO water purifireR(nXT RO+UV) MODEL on 9-July-20. since 28, Sep, 20 it is not working . When i reached out to customer care, they stated that this requires a part replacement but since the last 15 days, neither the service center nor the customer care has been of any help .
On 15-Oct-20,...

Continuous beep sound on switching on and filter is not working....

I bought an aquaguard unit on 6th Oct via a customer service agent.

He guaranteed delivery and installation within one day, which is why I paid online on the Eureka Forbes website on the spot.

It's now been a week, and there is no delivery or installation.

The customer service representatives are taking down my complaint number but nothing is being done.

I tried reaching various...

Hi,

I have brought eureka forbes nano RO and on each year i am renewing the AMC for this product. my water filter not working since April 2020, so i called the customer care to send the technician to resolve the issue.Every time the technician comes, he fixes it and after a while the machine shuts down again. This has been complained about 4 times but the technician could not fix the machine, and despite repeated requests...

Even though I have raise complaint these any times I still not getting the response from the company
11 Jan 2020 [protected]
23 Jan 2020 [protected]
24 Jan 2020 [protected]
11 May 2020 [protected]
2 July 2020 [protected]
9 July 2020 [protected]...

Hi Team,

I m Suresh babu from Andhra pradesh

We paid amc for a period of 2 years on 22 nd. August 2018 for aquasure water purifier. According to rules they have to change the filters candles twice, change any parts if damaged before 21 st. August 2020 and visit thrice a year for this period.

Our contract receipt no. is 0037971. They changed the filter candles on 22 nd. Aug. 2018. In between when...

Very bad service and cheating us of amc money without providing any service. Even when we give them complaint they fool us with wrong information....

Today technician visited and tried to rectify the problem. However he failed citing reason that pcb is not working.
It is surprising within 2 months water purifier brokedown.
Is there problem with the quality of products of eureka forbes or am i supplied with substandard product.
Tomorrow will be third day we will not have filtered water.
We are facing lots of inconvenience as we have to manually filter water...

I had taken AMC for water purifier at my home in October 2019, AFTER BELIEVING the big talks and false commitments of timely visits for maintainence at regular intervals in 1 year .
however in the last 1 year and especially with the lockdown been imposed from March To July, we did not receive a single call for any maintainence and instead of giving an extension for 1 year, they have given a 1 month extension ....

I took a 3 year AMC where I was committed quarterly free service and free candle/filter replacement.
Last service was done in Sep2019 and the next visit was on 4th Oct 2020 - a gap of full 1 year with 3 service in between missed. I can understand the COVID scenario, but this happened only since lockdown in March 2020. I demanded a refund for the lapse in service or extension of AMC by 1 year.

I am told (threatened by...

I am writing to bring to your kind notice the pains that I am going through to get a product that I purchased from Eureka Forbes to be serviced.

I had purchased a water purifier (Model Aquaguard Reviva) couple of years back. On completion of the initial AMC period, the salesman from Eureka Forbes very promptly came down to my house for a AMC renewal. I had the AMC renewed for 1 years(28th july 2019 to 27th july 2020) by paying...