Eureka Forbes Complaints & Reviews

On 1 august i claimed the free gift for renewing the eureka forbes aquaguard amc which was a provogue bag.

I was charged ₹299/- for the same as delivery charges
However no acknowledgement has been provided to me and the money has been deducted.

Also there is no response from provogue customer service and on complaining to eureka forbes their customer service is thinking there is some issue with my...

These bags are not available in kolkata pin 700078. Please provide. Also please provide servicing as the cable retraction mechanism is not working....

Dr. Aquaguard Geneus+ Water Purifier - purification technology RO + UV/ UF + UV..

The Eureka Forbes are demanding very high price for AMC.

Last year 2019, the renewal costs for AMC after discount is Rs. 5020. This year Aug 2020, Eureka Forbes have increased very steeply to Rs. 5800 and forcing us to pay or not and arguing Rs. 5800 it is the price after discounts..

It very difficult to renew...

Aqua guard water filter motor not working and water leaking and service maintenance very poor, water filter motor and water filling tank is not working please quick response take necessary action....

None of the corporate office no are responding,

Anu kotian and deepa madam are not traceable.

I have escalated my issue no response from their side.

Eureka forbes is not at all working properly

Company is totally bakwas.

Be careful while dealing with the co....

On 11072020 amt (449) for provogue merchandise has been deducted twice and order number was not provided. Provogue merchandise / eureka forbes are not taking calls. So i request to cancel my order and refund the amount....

I have entered contract by paying amc amount with eureka forbes. I gave complaint for the service on 16th july. My complaint no with them is [protected]. Even after remaining them after 10 times no response. Always they are saying as they will give high response. But nothing happened. I have sent escalation email to ceo. There also no response. Is aquaguard cheating people money in name of amc? If so im not aware of it. No one is looking the...

We had booked eureka forbes wet and dry vacuum cleaner on 18.06.2020. Vide cust id [protected] and order id [protected]
We have cancelled the order for the same on 19.06.2020 via their online portal having acknowledgment no 11798.
Screen shots for both are attached for your reference.
We had done customer identification on service call received from their side.
We are yet to receive the same.
We had given...

I bought a ro (Dr. Aquaguard genius utc) in june-2020 and it was installed in 2 days time. It was working fine and i used it for 2 days and switched off the machine as i had to go to my hometown for a death. After a month i came back and i started but the machine is responding.
I registered a complaint and the service engineer attended and told me that the unit is working fine only the fr component is getting blocked initially and...

##No Response even after escalation ##

I Purchased a New Waterpurifier [NRICH HD UV] on 12th June. The Product started Leaking after 2 days of Installation to which a technician attended and fixed a screw. In the next 2-3 days it again started leaking and the SR [protected]was raised.

The Product appeared faulty and I have specifically asked for replacement. After 20days of logging request, it was attended and...

I purchased Aqua Guard Superb (RO+UV+UF+MTDS) on 06 Dec 2019 and for last one month m getting service light blinking on my RO. Even after placing repeated service requests no one is bothered to attend the complain.
Customer ID: [protected]
Repair request No: [protected]
Mandatory request No: [protected]...

Our aquaguard machine stopped working on 16th july. I have complained to resolve the issue but the executive came 2-3 times but still the machine is not working till today, even after escalation the service is not provided and the executive is not responding and during 2nd visit he changed the product but didnt provide any bill even after talking to senior he is not able to provide bill, either he provided used product or not eureka forbes...

The product has a thirty day refund policy. A refund request was initiated three weeks after sale date which the local kolkata sales office in jadavpur is refusing to acknowledge....

Ordered through Eureka Forbes website for a RO advanced water purifier on 04 July 2020 with 12 months AMC charges and they delivered completely different unit within a week and giving false promises even after several escalation through phone / email.
Till today 28 July am suffering without a proper water purification unit against full amount paid....

As soon as my eureka forbes amc ended. I got a call asking for renewal due to expiry of current plan. They informed like they were talking from eureka forbes. How did they get my information and my amc expiry status. And they took 2.8k and cheated me by doing damage to the aquagard. I need to know how can you share these details to the third party (Aquacare). Head office situated in jayanagar....

We purchased ro from eureka forbes at the time purchased there is no problem in body but after 6 month some water likeged from body bottem we called to concern person but he declined the our complain. We faceing same problem again n again not satisfied with product....

M. Arularasu raised customer complaints for aquagaurd water filter motor not working. Quick respose and service...

Iam eureka forbes consumer my complaint number is [protected] already register complaint but service man no response at now time please quick response and quick service the problem.
My phone number : [protected], [protected],
Register number : [protected]...

I have placed a return/refund request for aquasure ayush 400l cartridge which costed 799/- inr. It was told that refund would take 7 working days. It's over 1 month now and yet no refund is credited to my account. I have tried to contact the helpline number but i am just told by eureka forbes executives that refund is credited, but it is not credited till now. When i send the mail i am only getting replies that contact the customer care,...

Dear Sir / Mam,

This is to inform you that I have purchased an Aquaguard 7-8 months back from the Malda Dealer of the West Bengal.

It's very unfortunate to inform you that within this period of time 15-16 times your engineer visited my home for the servicing. Few times once per call & few times multiple times for a single call.
The machine is getting break down on its regular interval.

It...