Eureka Forbes Complaints & Reviews

Aqua gaurd water is not flowing. I tried to check the water connection. Water is connected. Called your contract technician. He said the company is closed and i can only lodge the complain via the website and hence this is the complain. It is on service contract with your company. Suddenly the water is flowing drop by drop. Please send technician asap!
Contact no: [protected]...

The ro unit sl no [protected] of eureka forbes presently under amc from period 26/4/2019 till 25/4/2020 in the name of pijush sengupta aganist payment of rs. 4355 vide contract receipt no:[protected] dated 15/4/20119. The said water purifier ro not working and the representative of eureka forbes on requisition of service contract visited today and inspected the condition.

I am now being asked by the representative of company...

Hi, i have been looking for a replacement for hose pipe connector for my trendy nano vacuum cleaner.

The locking mechanism (Latches) are broken and the hose pipe no longer gets fixed to the machine. These latches are too delicate to be a part of a vacuum machine, which gets dragged around during cleaning. While looking through the company's website, i couldn't locate the part.

Please help me with this issue....

Dear sirs,
I own reviva aquaguard system at my home. Your technician visited me for servicing the equipment on 15.03.2020. When i asked him for tds value of water, he replied that it is good as bisleri water. I then got it checked from a private agency and i was shocked to know that the tds value of water was found as low as 6 (Six only) which is not acceptable from health point of view. Therefore i request you as under;
br...

Guys, pathetic service and fraud i have ever seen in my life. I called on Eureka Forbes Helpline number and requested for someone to visit my home for getting the servicing done. Person visited and offered an AMC as my product was out of warranty and also recommended me to get all the filters changed on 01st October 2019. Accordingly, I said a Yes due to brand name. Mr. Alok Singh ([protected]) who came and offered me the AMC. When i saw "Maxpure...

Hi All,
This is to inform you. I booked Eureka Forbes Vacuum cleaner WDX2 on 14th January 2020 with full payment of 15000.00. Product was delivered to me on 23rd January 2020 since they were busy itseems. DEMO of the product was on 26th January 2020. Since i am working in a corporate i use machine once in 4-5days. Hence i hardly used for more than 5times. On 28th february 2020 when i tried to use machine was not working. I raised...

I had bought a water purifier on 13 Mar 19. But till date there is no service after complaint. Now this water purifier is unserviceable before 2 months. I lodge a complain but after many attempt they take complain on 24 Feb 20 but there is noone to come for repair. Daily Customer tell that representive will come and repair but there is noone for service till date. I want to know that how many days to take for repair....

My aquaguard green ro water-purifier is under amc. I logged a complaint on 27/02/2020 that it is not working. Your customer-care executive sent technician mr. M. Shankar the same day and he resolved the issue. However, the same issue recurred on 04/03/2020. Again, your customer-care executive sent the same technician mr. M. Shankar the same day and he resolved the issue again. The same issue (Sr# [protected]) recurred for the third time on...

We purchased a dr. Aquaguard magna a few years ago and ever since we are facing issues with it... To be clear, we have dirt, dust and baby cockroaches coming through the aquaguard... They are always floating on the water... No matter how many times we lodge a complaint with the rude staffs here in mangalore office. Is this why we trust eureka forbes and buy an aquaguard for 13000₹ and pay yearly amc of approximately 3000₹-4000₹??? br...

I bought eureka nrich ro uv mtds directly from company sales executives on feb 16th 2020. They delivered next day and while installing that we found that there was leakage in the product. But technician was trying to fix that by opening all parts. Then after my argument and request, they delivered another unit and installed it. But after 2 days 2nd unit also stared leaking from storage tank. Not sure how the eureka supplying these knid of...

Dear sir/madam,
My trans. Id is 18015441,
My invoice ref. No. Is [protected],
Invoice no. Is 27a0264224,
Invoice date 01.03.2020,
Amounts paid rs. 3780/- for 24 months,
Contact from 27.03.2020 to 26.03.2020,
My complaint is that i seen your offered portal is rs.3605/- and i pay 3780/- as given you above details,

Kindly please request you to resolve the matter as same....

I have shifted my residence from ichapur, north 24 paragansa, west bengal to birati, north 24 paraganas, west bengal. Due to shifting of my residence, i have requested the eureko forbes technician to de-installed dr. Auqaguard classic water purified. They have charged rs.225/- at that time. After shifting, i requested eureka forbes customer support to re-install the product in my new house. After several request, they have atleast one technician...

My aqua guard reviva machine is under service contract. I am getting harassed like anything by the service provider.in spite of asking to send a senior technician, they are sending the same engineer again and again. Even i contacted your customer support 2 times but of no use. Now my machine is not working for last 2 days & i am buying water from outside. I dont want to continue with this system, neither allow any more technician in my residence...

On 12.02.2020 i brought eureka vacuum cleaner model no euroclean wd x2 (Wet & dry), seller are not given a customer purchase receipt, seller name mobile number [protected], and ranganath [protected], not receiving a phone call,
Really i dont know, it is original or duplicate? Product.
My contact number: m. C. Bhaskara [protected]. Email id: [protected]@gmail.com...

February 24, 2020

M/s eureka forbes limited
Plot no. 201, 202, 203, 204,
Bijapur near budhpur bus stand,
New delhi 110036

Corporate office b1/b2, 701, 7th floor,
Marathon innova marathon nextgen,
Off ganpatrao kadam marg lower parel,
Mumbai - 400 013, india.
Tel: +91 [protected], 62601888

Email id deepa. [protected]@eurekaforbes.com
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Dear sir/madam,

Greetings of the day!

Reference to trailing mail, please note that i purchased the amc contract no. [protected] dated 13/02/2020 after the expiry of the amc. Thereafter i received calls from your konnagar - 712235 & serampore-712203 and they said i need to pay rs. 420/- as service charges towards the delay payment of amc which i was not aware of neither it was reflected at the time of renewing...

I have purchased dr. Aquaguard enrich in recent months and is under warranty. From november month onwards the machine is not working properly and is not dispensing drinking water. I have raised complaint with customercare of eurekaforbes next day technician came and done service. On that night only the same issue started again. I have called customer care and complained that same issue repeated. Next time when technician came he said that...

A representative of yours named mr. Tiwari (He says he resides in laxmi nagar, delhi) has been regularly servicing our aqua guard water purifier for many years now and we have not had a cause of concern with him till now. He had called me today to say that the service was due and so was the amc renewal for the aquaguard.

However, when he came and i checked my amc contract i found that it was last renewed by him in 2019 and...

Wish to inform that the water purifier is not working since december 2019 and every time i raise a complaint it was attended only after a week or ten days that too after too much of persuasion. The problem is also not addressed completely as within 10 or 15 days the same issue crops up. This can be known from the number of complaints i would have made since december 2019 and the subsequent call logs/followups. Since they are unable to fulfill...

I have misplaced the original bill. It's just 6 months since i got the water purifier installed and it's stopped working. When i contacted the sales representative he sent the service guy and i told him that the bill is misplaced. So after hearing that he told me that the filter has to be replaced and i should show the bill or i have to pay. I told him the registered mobile number also but he is not agreeing. I have many appliances at home...