Great Eastern Appliances Complaints & Reviews

I bought voltas ac (1 ton split 125 ey-r) on 14th april 2016 from the great eastern (Habra outlet) and promised that my ac will be delivered in 2-3 days maximum!
Now they clearly denied that and they said that ac is not available !

This is absolutely misleading information for which i am being harassed!

I called voltas customer service ([protected]) and they said this ac is not out of stock! I have that...

I have purchased one carrier superia -5s/2.0 ton split ac from great eastern appliances pvt ltd, asansol branch vide invoice no as/sa/1617/00058 on 05/04/2016, delivery was promised by 07th april 2016, but product was delivered on 13th april 2016 that to on several request and perusals. The ac was purchased on the terms and condition with the sales person amlan dey that they will uninstall the my old ac and reinstall the new ac purchased...

I bought Voltas air conditioner on 11th April 2016 from the great eastern ( tollygunge branch, kolkata) and was promised that my AC will be installed in 2-3 days maximum!
I'm still waiting for someone to come and install the AC and visited this outlet couple of times to find out about any recent updates !
Now they clearly denied that they ever promised to install the AC in 2-3 days and informed that it depends only on Voltas...

I have called numerous time on those numbers which are mentoned on the bill however nobody answered the call, i have also tried to call the customer service number but still the same is this a way you deal with the customers.when i have already paid the amount of AC installation why you people did not mention the date properly.In terms of taking money you people are very quick and in terms of delivary you people are not.I have wasted all...

I purchased a godrej gsc 18fg bng/1.5 ton split ac on 9th apr from great eastern appliances pvt ltd (Branch p-273, manicktala min road, kankurgachi, kolkata-700054). As per the discussion with sales person (Saikat rana #[protected]) during the purchase, it was promised the delivery and the installation will done before 11th april(Monday) eod or max by 12th april (Tuseday )morning hours. But it didnt happen. I had to call up multiple times...

Dear sir,

This is to bring to your notice that i had purchased a 32inch samsung led tv and a sony home theatre from your great eastern howrah kajipara branch on 21st march-2016 vide invoice no. – hw/sa/1516/14806 in the name of sangeeta ganguly.

I always prefer to purchase home appliance from great eastern since last 6-7 years and more than 12 items already purchased from your showroom.
Last 2 occasions...

I have purchased a refrigarator on11/04/2016 address on baruipur ukilpara saratpally but till now iteam has not been delivered.I am new customer of great eastern and really very much disappoined..Employess of great eastern baruipur branch is not efficient.I therefore request you to maintain your quality service please recruit efficient employees and the behavior of baruipur great easten is not buisness friendly.First and last i will never...

Free gift not delivered and bad behaviour of salesman
I Tarun Baran Mitra purchased a Panasonic LED TV on 24th February. The company offered free Indian team jersy as gift. But till date I have not got the gift. I made repeated calls to the company salesman MD. Nasir, but he has been very uncooperative and rude. Why do you make such offers when you have to dupe your costumers? Please give the free gift as soon as possible..
Contact...

I Shaukat Ali purchased a hitachi inverter AC on 24 january. The company offered free massager to senior citizens . But till date i have not got the gift. I made repeated calls to the company sales girl miss smita begnani but she has been very uncooperative and rude. Why do you make such offers when you have to dupe your costumers.please give the free gift as soon as possible .phine number [protected]....

I bought a refrigerator on last sunday(13/03/16). Which suppose to deliver by 14 march, but its deliver yet. When i called on dum dum branch (gorabazar) they have been told that ti will be deliver by 17 march....

I bought a godrej microwave on[protected] and was supposed to get the delivery on[protected]. However I got it today but not the complete kit. On enquiring the same at the store, the sales head behaved rudely, disconnecting my call on purpose. No concrete information is provided to me on when I would get the complete product. Its high time that well trained n properly educated staff be hired by a reputed brand like yours. I was shocked when...

I have been purchasing house hold appliances from great eastern appliances, Haldia since long. Recently I have purchased a bajaj water heater from them, which was charged Rs 300/- more than another nearby local shop for the same brand, same model and at same time. The next day I met the manager and had a long cross talk and under stood that they believe in bargaining. As I did not ask for a special consideration, they charged more. The manager...

Dear Sir, This Great Eastern Appliances Pvt Ltd giving us a very hard time due to that my 74 year Sr. Citizen Mother who is partly blind face hardship . Detail of The Refrigerator Model :Samsung RR21J2824px/212 LTR REF, Model 2015 .Invoice No: DK/SA/1516/06352, Invoice Date:[protected] Great Eastern Appliances Pvt Ltd 19/2, Gariahat Road, Dhakuria, Kolkata - 700031, Opposite Dakshinapan. representative name is Ravi. Before buying...

I have purchased a Voltas 1.5 ton Air conditioner from your Bhubaneswar (Odisha) Show Room on 08/11/2015 vide Invoice No. BBS/SA/1516/05522 and requested for free installation as per your Puja Festival Scheme. After followup with your staff, the installation took place on 10/11/2015 with an installation charge of Rs. 1100/- vide Service Report No, 4252 dt 10/11/2015 of Voltas Authorised Service Partner M/s Moon Light Refrigeration & AC Service...

AC machine bought from the outlet 20 old court house st.kol-700001 invoice number DH/SA/1516/12041.the product was bought with a promise to be installed at our residence with two days of date of purchase against full payment.the product was required for a patient at house under instructions of doctor.the machine has not yet been installed and the purpose of buying the machine has been forfeited.on repeated cal from our end they asked us to...

I have ordered whirlpool washing machine stainwash ultra on 11/08/2015 through check.It was said to me that after check clearence product will be delivered.But till date product was not delivered at mentioned address. Address:Great Eastern Appliances Pvt. ltd. 30 Jessore road, Barasat, North 24 pgs Delivery address-SUJIT DAS QTR NO-B110/1, KTPP TOWNSHIP, EAST MIDNAPORE, WB PIN-721171....

Dear Management, Received bad behaviour from the manager(Mrinmoy Saha) of Greate Eastern Jessor Road. I bought two products 1. Hitachi AC. 2. Godrej Refrigerator. The representive confirm me a gift while I was buying the product. After the product delivered I visited to Great Eastern and asked it. Then I was ignored and received bad behaviour from Mrinmoy Saha....

I bought a Samsung Triangle Inverter AC on 8 March 2015, It was showing error from 27 May 2015in the the indoor unit.I have called .I have called them uncountable times but they don't receive it.We have called the Samsung Customer Care from the past 10 days, one engineer came and simply turned it on and not showing error.After 5 minutes, when the Engineer was gone, it was showing error.We have called both Great Eastern and Samsung Engineer...

This is to inform that I bought a Daikin AC from your G.T Road branch and I was only said that the delivery would be done within 7-10 days but there I was not informed anything about installation dates on the other hand one of your showroom staff named Kousik Saha said that it won't be possible to install the AC before 10 days. How can you people service in such an unproffessional way? Your staff behaves badly with the customers and shows...

I bought a voltas 1.5 ton ac on 2012 from Great eastern dalhousie .But after installation the I found that not cooling properly.I tried to contact them over the telephone to all their numbers but not a single call was answered. so then I visited the showroom personally and lodged complaint with the in-charge of the showroom. one of the representative came and provide me services, he asked for 2800 rs, but i asked for detail, then he asked...