Great Eastern Appliances Complaints & Reviews

Wor
T service - stay away from this dealer. Poor delivery - and executives are not bothered to take calls. Dont go by the showroom and collection of appliances
They opened their show room at jaipur two days back only. Yesterday we purchased a washing machine invoice showing delivery 23/07/16. And it was promised to delivering for today but not yet deliverd to me. They also not given any callback or reason for non non delivery...

I have purchased a whirlpool royal 6512sd/6.5kg wine crome tinted washing machine on 08/07/2016 from your salt lake great eastern branch, kolkata-700064.
My invoice no is : sl/sa/1617/02941. As per the bill my order delivery date is on 10/7/2016.
Till now they did not delivered the product. I have called om prakash yadav ([protected], isd) and sourin bose (Finance executive) several times.
Every day they told the product...

I had ordered and paid fully for the above mentioned product from your habra branch in kolkata. we had given an urgent order but still the product reached after 2 days and that too at a very unusual time. since we were not available at that time we couldn't receive the product. now on asking again for the product delivery, we are being denied for the same. and the manager of the branch has been very rude to us regarding the same. it would...

To,
M/s great eastern appliances (P) ltd.
158, sarat bose road, kolkata-700020


Dear sir,

I visited your bhubaneswar showroom at bapuji nagar, bhubaneswar on 26.06.2016 along with my family members. I paid rs.7500/- (Seven thousand five hundred only) vide your invoice no. Bbs/sa/1617/03172 dtd.26.06.2016 for a microwave oven mw oven grill-17 lt to 20 lt with accessories, as per your assurance...

Hello team,

I have bought a panasonic (Cs - ts 18rky split 1.5 ton) ac on[protected] from great eastern, rnaghat and just after 2 days it got installed by some other vendor named cooltech.

Now within 1 month it's started functioning unnatural and not working properly. We reported to the great eastern and they sent that particular technician and according to him they refiled gas which is quite unlike normal scenario.br...

I sreesh kr. Mazumder bought a panasonic ac model no. Cs-kc18rky-2 from gorabazar great eastern on 24/04/2016. It is installed on 30/04/2016 by danish installer. After a week gas was leaked. After repeated complain gas was filled up the ins taller. After 3/4 days same problem has arisen. But no solution yet. Hence i request you to replace the ac soon a branded ac liked blue star/ daikin/ hitachi may be given instead. Because i was misguided...

I choose a whirlpool refrigerator from your B T road Kamarhati Branch on 02.06.2016 and it was delivered on 05.06.2016 but when I unpacked the model I saw it is different, then I contact with the manager of branch and said him to change the model and supply the desired model, but they are forcing me to take that model. I don't want to take that model so if you cannot supply me the model which I choose, please take return....

Dear manager/whom so ever it may concern,

Today evening me and my fiance went to your showroom at baguihati for buying airconditioner and had a worse experience in my life...!!!

I was a confirmed buyer and your representative didnt even know about the product and it was hewaya..!! They doesnt have any kbowledge about the product and he was telling different specification of the same product in different time.br...

Respected sir,
I have purchased a refrigerator on 07.08.2015 froim great eastern appliance pvt. Ltd., 21, hemant basu sarani, kolkata-700 001 (Tel. No.[protected]. At the time of purchase, the plastic stand was not available in the store. The sales man mr. Amitabha ghosh (Mob. No. [protected]) has asked me that after few days the stock will be available and he has delivered the stand immediately which is mentioned in my purchase bill...

I bought a whirlpool washing machine and refrigerator on 28.9.2015 from great eastern appliances (19/2 gariahat road south, kol-31). And i was promised 2 trolley bags as lottery gifts. Since they were out of stock, i was asked to collect them later. But they never informed me about the bags and i took it upon myself to remind them about the dues from time to time. After several visits to the store i have still not received them and their...

I purchased 2 units of hitachi 514ivd/1.2 ton split ac on 6th may 2016 from great eastern appliances pvt ltd (Branch - 20, old court house street, kolkata-700001).

I was provided two invoices due to the incompetency of the billing person who listed the 2 a/c unit and just a single ac outdoor bracket in a single invoice (Invoice no. Dh/sa/1617/03403) and later on pointing out the fault generated a second invoice (Invoice no....

Sir,
I subhas chandra bera purchased a Hitachi AC being model RAU019CVEA-1.5 TON (400i), from your KAMARHATI BR vide invoice no KA/SA/1516/01684 dt[protected] & installed in june-2015.Initially for two months it provides satisfactory cooling in the year 2015. But ultimately due to favourable weather condition we do not take the service of AC .But in this year, when we have started to use the AC purchased from your Kamarhati br in...

I purchased 3 tata voltas ac from great eastern suri branch birbhum..they told me they provide installation as quick as possible..bt after giving data by date ..the response iz zero..itz now 8 days to brought the ac..bt they did not install the ac they provide...if no action will be taken as soon as possible ..i compell to launch a complain against great eastern at consumer affair......

No installation of ac even after 16 days !!! Shame great eastern, shame suncon services. It is no more trusted !!!
I purchased an 1.5 ton voltas ac from great eastern appliances pvt ltd, branch p273, manicktala main road, kankurgachi, kolkata-700054. The purchasing was done on 17th april. After i completed the purchasing formalities and payment i was told that the there will be 10 days delay in delivery, even i am centrally located....

Carrier 1t 3s a/c was purchased from your tollygunge br on[protected] ref money receipt no:tg/rv/1617/00528 dt[protected].Invoice no:tg/sa/1617/01173 dt[protected].
Isd name:surajit halder.
The machines were delivered on[protected].
On and from[protected] i am making regular tel calls to your br but till date position remained same..
Kindly look into the matter and ensure installation without any further delay....

Purchased voltas 185zyr/1.5ton split ac from great estern appliances dalhousie branch at kolkata under invoice no. Dh/sa/1617/01377 dt/ 14/04/16. Ac machine lying uninstalled for a week since none came to install this ac machine though great eastern co. Told for free standard installation and issued to me a free installation coupon. I had contacted voltas call centre from 22/4/16 till today for five times for the installation of it. They...

I purchased an AC SAMSUNG from Great Eastern appliances Branch AB -17, Sector 1, Salt Lake City, Kolkata-700064. Before I made a decision on purchasing the sales person did not inform me that the installation of the AC will take more than seven days from the date of purchased. After I completed the purchasing formalities and payment I was told that the there will be delay in installation. The purchasing was done on 16th April its already...

Sir/madam,
I have bought a whirlpool 230 imfresh prm-5s/215 ltr refrigerator from dalhousie branch on 10th april, 2016 with a delivery date of 11th april, 2016. On the time of buying salesperson told that there would be a delaying of 4 to 5 days due to a problem with warehouse. We agreed on that one. So accordingly my product should be delivered within 14th to 16th april, 2016. But till today 22nd april, 2016 my product is not being...

I purchased a hitachi 514awd/1.2 ton split ac on 17th apr from great eastern appliances pvt ltd branch-66 amir ali avennue kolkata 19, as per the discussion with sales person (Samita bengani [protected]) during the purchase, it was promised the delivery will be done by tomorrow 18th april and the installation will done before 21 th april if i buy this ac today, even they mentioned the delivery date 17th on purchase invoice also but product...

Purchased the AC on 28/05/2015from Great Eastern, Asansol. It is not working properly right from the first day. Have complained numerous times but no response from asansol branch. Hitachi service centre personnel are saying contact the dealer from which u have purchased
I am feeling cheated now . Kindly respond

Rajpal Singh
[protected]...