Great Eastern Appliances Complaints & Reviews

Purchased one USHA Instant Water Heater (Model :InstraFresh 3L) from Great Eastern, AB 17 Salt Lake City, Kolkata - 700064 on 02/11/2016 evening and requested for arraanging installation by authorized service centre. The persons at Sales agreed and told installation would be on the next day. But No one has attended till date. As almost a week is over and the item is yet to be installed, it is requested for pursuing at appropriate level may...

I have purchased a Whirlpool NEOIF305ELT-35/292 LTRREF-ALPHA steel, REF-DD-261L2350L, 01 No. Refrigerator from your showroom at Plot No. 8 Motinagar queens Road, Jaipur 302021, through bill No. JPVN/SA/1617/00535 dt 28.10.2016 amounting to Rs. 24800.00, the delivery of this purchased refrigerator was assured on[protected], but in spite of several telephonic talk as well as personal visit to your aforesaid showroom, no refrigerator has got...

The service of great eastern baguiati is just horrible.they are very irresponsible and careless. They do not care about the customer satisfaction at all. Even the delivery guys are having so bad behaviour towards customer. We placed an order of an product in a emergency note and they delay the whole deliver process till 4 days. And most importantly when they finaly came for the delivery..they said they do not have enough man power to pull...

I have called your sales representative named Sabatini Parvin, for my owen delivery more than 200 times the nos she provided for contact in my bill was [protected], which is false alway getting switched off & the landline nos: [protected] and[protected], no one picks up the phone last 5 days I have tried more than 200 times regarding the delivery of my panasonic microwave owen bill nos :HBS/SA/1617/20024 dated 28.10.2016, which was committed...

This is out of sheer futility of following up for videocon product that have found this mail id and am writing this mail.

Purchased videocon 40" led tv on 10th aug 2016 from technocity, kolkata and on 3rd oct 2016 the tv went off. from3rd oct evening till date following up with videocon regional service centre and technocity service section, but with no result or solution.

From 4th oct to 7th oct videocon regional...

I purchased a Samsung refrigerator from great eastern appliances at 102 Diamond harbour road branch, they took my address and other personal information required for delivering the item. After the item was delivered, a person called to install it, he knew all the right details about the fridge and my number and address, he came and fixed it charged extra 1000 rupees showed me a bill, on the next day a call came from Samsung saying they want...

I have purchased a refrigerator from Great Eastern, Sinthimore. At the time of purchase representative told me that if i want to purchase Godrej refrigerator then i have to purchase microwave. Its mandatory. But after purchasing the refrigerator i found the Refrigerator from Godrej Company and Microwave from Anida company. So how two different company given this combo offer ? Why they could not sell only refrigerator ? I did not have requirement...

On 01.09.2016
i purchased a Refrigerator from Great Eastern Appliances Pvt Ltd,
Dealer Address - Bagnan Point, J. L. No - 59, NH-6, Vill - Khadinan, Bagnan, Howrah - 711303 via Bajaj EMI.

Bajaj EMI authority have already confirmed the disbursement process.

As per invoice the article delivered within 3 days but still now it was undelivered.

PLS TAKE ACTION IMMEDIATELY...SUBHAJIT...

I am a residence of kharagpur town, state-West Bengal. Today I have build a new laptop from this shop and before buying the Product Mr. M. Rajesh([protected]) has told me that if I buy a laptop then with additional gift he will arrange a pen drive and mouse for me, , but unfortunately after I build the product he changed his words and said me that He never made a commitment like that. This salesman of your shop has cheated me and said " do...

My name is Tanmoy Seal. I purchased a new single door fridge from Great Eastern on 09th August 2016, Model No. VZ225/LTCRRSFBA/215 LTR. (VIDEOCON). After purchase this fridge, I found heavy water fall from fridge to my total room. I am complaining Videocon, they will found something wrong on it. Several times i will complain but they are not come to resolve this problem. I have just purchase this fridge, within a month it’s found to be...

Great eastern asansol and kamarhati branch outlets i have recently visited in connection with my recent purchase of one samsung fully automatic washing machine (Item description samsung wa 62h4100hd/6.2kgtop load wm sl no 01637) and samsung single door 192 litre refrigerator as on 13/8/16. They are keenly interested to make the bill and take the money without bothering about the timely delivery, demo and installation at the mailing address....

I have purchased one washing machine from Behala Branch invoice no BL/SA/1617/07730. Which was commited to deliver on 17th but still the material not received.
Proper response also not getting. Continuous follow up from last 5 days but every level misguiding.
No updates. No response. No coustomer support.

Very poor service from Great Eastern....

I purchased the refrigerator on 14-aug-2016 and was interested to take the item with me for delivery as i have car with me. But the salesman was not agreed & confirmed me to delivery the item by 17th aug. But still the item is not delivered & the responce over the phone from them is very worse....

I, sananda bhattacharjee (Email: [protected]@gmail.com) purchased a refrigerator (Videocon ff 190l) on 30th july from great eastern kolkata (Tollygunge branch). At the time of purchase, the seller named biplob mukherjee (Mobile: [protected]) said that the warranty on the compressor for that refrigerator is of 10 years. So, i happily purchased that.

The next day, on 31st july, when the refrigerator got delivered along with the...

Dear team,

This is to inform you that i debadeep ghosh has purchased a panasonic cw-kc 1816ya/1.5 ton window air conditioner from great eastern dhakuria branch, add-19/2 gariahat south kolkata-700031. On 16/08/2016 i have purchased the goods but still now i haven't received it. Everytime i call them they end up giving lame excuses or not picking up my call, their behavior over the phone is very bad. This kind of behavior is...

We bought a micro oven and a home theatre on 14th august 2016 but the products have not been delivered yet, the shop doesn't receive the call, they called today and informed that the home theatre would get delivered today, but it was not delivered and there was no information from the shop, horribly unprofessional and casual and no sense of responsibility demonstrated by great eastern...

I have purchased a philips 32pfl5039 led set on 14/08/2016 from your chinsurah (Khadinamore) great eastern branch, kolkata-712101.

My invoice no is : 16/sa/1617/08385. As per the bill my order delivery date is on 14/08/2016.

Till date (17th august) they did not delivered the product. I have called suman[protected] several times inn past 2 days.

Every day they told the product will reach with...

I have purched one refrigerator model 22k287zR2 on 24/7/2016.from Great eastern dealer patia br .Bhubaneswar.
Now I am facing problem to defrost daily basis I want to exchange it with one Auto defrost Double door refrigerator by paying differential amount.I have talked with Bm of saler dealer but they refused to my option. You kindly talk with them regarding my issue for easy solution being I am one of your old & esteemed customer.br...

Purchased a convention on17/7/16 install on 25/7/16.demo not properly shown by the person and no recipie book found in the box.on the 3rd day a peculiar sound comes from the oven at the time of cooking representative comes and tells us fan not in proper shape he opens and see the fan not working properly and he fixes it.again yesterday while cookingsparks from the ovencome out and destroy the food again complaint today customer Id no 4526120.no...

My compliant due to their negligence when its their turns to provide service after selling the products. Actually i have bought 1 lg brand tv of 32lh564a from kamarhati branch on[protected] and the product was sold by one of the employee whose name is pankaj karmakar who promised that the installation will be done after 7:30 as i have requested for the same before purchasing and he made a commitment to me that the same will be possible in...