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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
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382011

Idea Cellular reviews & complaints page 169

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P
praveengsp
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

security deposit and excess payment made not refunded

Address:Bangalore, Karnataka

Hi,

I am praveen s. I ported from idea to airtel recently i. E. About 3 months ago and i have not received the refundable deposit of inr 300 that i had paid to idea while procuring the postpaid sim. Also i had paid excess payment of inr 37 at the time of porting. Total due to me from idea celluar is inr 337.67. I have attached the screenshot of the bill.

Mob no : [protected]
Account no. :[protected]...
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K
kanwarjit
from Panipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill amount unnecessarily high

Address:Ludhiana, Punjab, 141002
Website:www.ideacellular.com

My name is kanwarjit singh and mobile number [protected]... I have been using this particular number since 5 years. My this number is attached with idea. Now in this bill cycle idea has made a bill ammount of 2297.00 inr. Which is too high to pay. And logically it also not to be paid. They are saying that i downloaded some wap which i even do not know.
My request is my bill ammount should be sort out first. Otherwise i wouldn't use...
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C
Charlie9999
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

someone spamming my email

Please, stop writing to my email a... [protected]@gmail.com, i am not your customer.
Why do you not check if the email was correct?

Notice for recovery of outstanding dues in respect of...
From legal. [protected]@vmsgroup.in
Advocate kirti patki

Account id:[protected], mobile no: [protected]

Dear sir/madam,
Under the instructions, information and authority from and on behalf of my...
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V
V Chandy
from Pathanamthitta, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge of rs 500/- not credited.

I had recharged rs 500/- on 16 aug 2018.
My location is niranam 689621
Thiruvalla kerala state. As it was heavy flood in this region those days, this recharge was done through a friend outside kerala. This amount appears in my account but it had not been credited under any head and my balance credit today is re 1/- only. Please get this credit regularised so that i can avail data inter net facility on my phone... V chandy...
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Address:Pune, Maharashtra, 411014

From Oct 15 - Oct 20th I was in Bhutan for personal visit, before leaving I had enabled international roaming. During my visit, my mobile got barred and I was not able to call or receive any calls. I had to take local sim to resolve my calling issues.

Oct 21st, when I came back to India, I first called up with the idea customer care service provider, they said I had unbilled amount to 60, 000 Rs and because of which they had...
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B
Bharati Dalavi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding 4g network issue

Address:Pune, Maharashtra, 411038

Changed my idea sim from 3g to 4g. Since then facing 4g network issue from more than 3 weeks now. And customer care is not supporting in solving the issue. Registered a complain too but it has been closed without solving the issue. I've been asking executive to put someone senior on the phone since 3 days but apparently no one is "available". If you can't resolve this issue, let me know clearly. So that i can port it to some other network...
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C
Crvinayak
from Fatehabad, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

validity of recharge expiry before promised days

Address:Mumbai City, Maharashtra, 400070
Website:Idea cellular

My current plan will end on 24/10/18 so i have recharged 459rs for 84days. Myidea app showing validity of calling plan for 84days from date of existing plan but 4g plan start from today & will lapse 4day before calling plan.
As per regulation, plan must be activate after expiry of current plan which is not happening for 4g data.
Idea customer care person told me that data plan starts immedietly after recharge & current balance...
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A
Al Rehnaz
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my sim isn't working

My idea sim isn't working from past 2 weeks.. It's showing zero network. No network available. M nt able to make any calls or even send a single text as i don't have any network. Currently m in hyderabad using a kerala idea sim. Not only this,. Earlier before this situation happened my network used to get vanished all of a sudden and i had to switch off my phone nd switch it on so tat network should come. Please help me out solve this problem....
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A
aspersious
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

abusive harassment

I received a call from this number [protected] and he claims he is my friend and he is from patna but i do not know him. He is asking my personal and family details and he calls me late night and disturbs him. He wants to talk to me but i am not interested and he is frustrating me. He is a spammer and he harassed me.
Please block this number and mark as harassment.
Phone number - [protected]
Regards,
Ankit...
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Ajay20noi
from Hanumangarh, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake massage have a fraud network, balance deduction

Address:335001
Website:Ideacellular.com

Idea send me a msg call and talk neha and call rates are 10ps./sec i called at 556969 and when i called this number a lady attend call and say i am payal and after this she give phone to another lady and she says i am neha speeking and after this she took my call on hold and deduct my balance 52 rs.
After this i called to 198 they says did you call on this number with our previous permission then i says you mentioned for pre confermation...
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C
Chandrasekar EL
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

discrepancies

Address:560093

Dear sir/ madam,

I was using idea nirvana post paid plan of rs. 389/- and a discount of rs 50/- plus taxes and on 14/09/2018 i opted to migrate to jio and the idea disconnected the service and according billing cycle is 1st of every month to end of the month. Accordingly my billing for a month should be 389/- minus discount of 50 plus taxes it is about rs402/- but where as idea cellular raised a bill of rs 772/- (Pro rata...
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S
Somesh Maddheshiya
from Gorakhpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

re: this recharge is a my mistake please reverse that money your mobile recharge for rs. 40.00 is successful.

Address:Ghazipur, Uttar Pradesh, 233001
Website:ideacellular.com

Order details
Ordered on 20 october 2018 order#[protected]
Printable order summary
Payment method
Amazon pay balance
Order summary
Item (S) subtotal:
40.00
Total:
40.00
Grand total:
40.00
Successful
Paid on: 20 october 2018
Mobile prepaid recharge
Mobile number
[protected] idea (Up east)
Operator...
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M
Manjula baskar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

threatening me for non payment bill

Address:Chennai, Tamil Nadu

The idea customer service is hell pathetic. They have charged heck amount suddenly for the postpaid bill 299, they charged 2700 plus.in spite of calling them several hundred times to deduct the bill amount they never did. Now they are threatening my friends and family. This isnt fair anymore. If they are ready to reduce the correct billing amount i'm ready to pay it....
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G
gonju
from Riasi, Jammu and Kashmir
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sms not working after sim replacement

Address:180004

Sir,
My idea 4g sim was broken 22 days back then today i bought a duplicate of that same no. all calls are working and i am able to send sms but im not receiving any of the sms. why?
And pls tell me can i get my pending sms of 22days which i cant able to read ? will they come ?
i want my sms of 22days . is there any source to get it ?...
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S
Sajan Singh Rainu
from Dasuya, Punjab
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recharge failed and money deducted

Address:Kathua, Jammu and Kashmir, 184102
Website:freerecharge.com

I did my recharge on my idea no [protected] for rs 149/- by online but the recharge is not completely done but money is deducted in my bank account. and no money credited into my account yet today. so please look this matter and send my money on my bank account. My Recharge Reference No is Following:- PSBI[protected]GAEOVBT16 dt 16/10/2018....
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P
pankaj matai
from Etawah, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

voice problems in throughout the area in last 9 days

Address:246449

Dear sir
The voice is not heard while calling since last 9 days. This problem is happening in all idea cellular mobiles in throughout the area. There is no voice on customer care number too.
Somehow the problem was not resolved even after complaining to the company.
Please help us
Thanks.

Details
Village - sema, matai nandprayag
District - chamoli uttarakhand
Pin-246449br...
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B
bagauria
from Suriapet, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile connection circle change

Address:121004
Website:www.ideacellular.com

Dear friends,
Never take connection of idea postpaid. My idea postpaid connection is from rajasthan circle, i want to change my circle only, from rajasthan to haryana. They told that i have to go in jaipur for circle change. Now i want to mnp this number in airtel after bill payment of rs. 400 against 210 but they aren't giving the clearance also. Now i have to close this number after changing my number in all accounts like aadhar...
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D
dilippatel51
from Mathura, Uttar Pradesh
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bill not received.late payments charge etc

Address:380001

I have purchased sim of idiea in augest first week. Uptill now i have not recived any bill. U say bill is send on email. I have no email provided when i purchesed sim. I was not having email add. So. Now u have charged me 620 rs. With late payment charges. As u have not send me bills i was not knowing about bill. So u have to wave all this charges after august bill. Refund me all 620 and cancel my sim no. I will have to complin for this in...
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S
Soni0910
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

53010

I am receiving msgs every next day rs 10 rs 5 is deducted. Now the balance is left rs... As per customer care this is charged when clicked on game link, whereas I haven't clicked on any link. I think it is a new way to earn money. I need a resolution and my money back or I am going to stop using idea services, bcz there are still other service providers who are excellent in services and doesn't charged unnecessary unauthorized money...
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Satya Pal Mago
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor 4g speed

Address:Agra, Uttar Pradesh, 282002

I have taken idea 4g network for my mobile iphone 8plus
I am not getting 4g instead 2g and 3 g are coming most of times
The speed is very poor and i am unable to use internet
The problem is reported to idea 12345 but every time they suggest setting but of no use and again and again 2g network is coming
I am tired of idea of speed problem
Though the area where i am living is having 4g but may be lot of...
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