Idea Cellular Complaints & Reviews

Hello,

Balance abruptly deducted from my idea no. [protected]. I complained to customer care but they are saying its because i downloaded/updated some game. I am using aqua neo pro keypad phone and usually balance deduction happens at 2.15 am night and i never play any game on the same mobile. Please get refund my deducted balance and do the needful so that i can recharge my phone....

One of the employee of Idea cellular form S.R. Nagar customer care center nameRAJU gave us improper information and made us rotate all the idea centers in hyderbad from morning.
and all the centers are forcing us to do recharge of minimum 248 or 575to get sim activated

but i spoke with one of the person from idea 198 call center and i have a clear information form them that minimum of Rs.76 is more than enough to activate...

I (Gaurav kr maheshwari) am idea post-paid customer since last 4-5 yrs. My no is [protected], at this no. Idea offered me a add-on connection with zero rental (No is [protected]). Only a single bill will be generate for [protected]by miss vandana (Idea executive - aligarh zonal office). This add on connection taken by me after many no. S of call and home delivered by idea another male executive at my permanent address at my mother id using aadhar...

From last few days we are facing problem of very weak network in our area i. E. Tehsil - purandar dist - pune (Mh)

Toooo much worst service providing by! Dea.

If such problem remain for few days maximum number of people will port to other.

Not requesting you but this just advice to resolve issue i[censored] care your customer. Call getting breakd, internet speed is very much slow... Then why we are...

Dear sir/madam

I (Rajesh dewan) a customer of postpaid service of idea cellular ltd;
I approached to maan communications (A franchisee of idea cellular ltd in safidon) about 2 months earlier with a request to change my postpaid service into prepaid, they clearly deny and said issue is beyond their authority and refer me to their zonal office panipat, as i went there zo asked me to go back to maan comm. Safidon and assured...

Hi,
I had idea postpaid sim till 9th august 2017 and i blocked that sim in august. But, i got a bill of 1179 in september (16th september 2017). I did not use the sim in that month then how would i get bill for that month that tto the sim which is blocked. I've called customer care and explained all this they said they will come back to me but till now no one did.

Today i got a call from delhi sessions court saying...

Hi i ported my number [protected] from docomo prepaid to idea prepaid. But for activation i called two times to 59059 and both the times they told your number we are unable to find so plz try after some times. So afyer 5 minute i already tried 15 times at least but it was not connecting to 59059.

So now what should i do??? If i cannot call 59059 then it will never be activate....

Not receiving incoming calls or sms since a few days on my idea sim. Outgoing calls and sms are fine. Problem only with incoming.

Dont read from here. I dont know how to fill 350 characters. So i am copy pasting the above. Not receiving incoming calls or sms since a few days on my idea sim. Outgoing calls and sms are fine. Problem only with incoming. Not receiving incoming calls or sms since a few days on my idea sim. Outgoing...

Sir/madam,
I'm a resident of kharar city in punjab. I'm a banker and i have to travel daily from kharar to jalandhar and i come back at night. From 3 days im facing network issues in kharar. When i get back home. If i call someone that call disconnects automatically after 2-3 mins. For 2or 3 min call works and after that all signals goes off and call get disconnect. This problem im facing since 3 days continuously only when i m in...

I have recharged my no. [protected] with rs. 149/- there described unlimited calls but when i called 1000 minutes in a week then call automaticaly cut and when i comlaint to customer care they says these are our hidden conditions. I want full claim of my money & mently harrasments. Please solve my problem soon and take reasonable action againt idea celluler otherwise i file a complaint in the court.
Regards
Adv. Ajay godarabr...

I have done a recharge of rs.35 on my phone no. 8*03 on my idea app by using bhim upi. Amount got deducted from my account but the my idea app crashed while on billdesk. I have not received any information regarding failure or success of the recharge and no balance was credited in my idea account or bank account either. Upi ref no.[protected]...

I want to ask information about these two simcards that i had give for porting to idea.

Britis kharkongor -[protected].
Simcard no.[protected]
(I have received the new idea sim but since no network appeared so i had give back to nk store, mylliem to give to you to check why there has been no network and why the simcard is not working. There has been no information since then. I went yesterday to ask...

I want to ask information about these two simcards that i had give for porting to idea.

Britis kharkongor -[protected].
(I have received the new idea sim but since no network appeared so i had give back to nk store, mylliem to give to you to check why there has been no network and why the simcard is not working. There has been no information since then. I went yesterday to ask but she asked me to send message to this...

So we call customer care and the customer care disconnects the call on your face.
Yes that is what I would like to begin with.
The tone miserable not friendly rude and couldn't help me out with what I was looking for.

TERRIBLE TERRIBLE DISGRACE TO IDEA.

There seems to be no record of your customer care officials and hence they have no fear with the way they speak....

Hi sir/mam,

I am writing this complaint for the reason of idea cellular network issue. Last 2 weeks in my office location idea network is fully down. This network down issue facing 2 times in last 2 months. Last time after calling customer care after 8 to 10 days take to resolved the issue but this time after calling customer care nothing action taken from last 4 to 5 days.
My mob no. [protected]
My office location...

Request to registered complaints of harassment towards me by your customer service, negative attitude & lies of idea employees and take appropriate action.

1. It all started around 3 month back, idea company employees & customer service started calling me everyday (2-3 times) for porting to idea cellular service. After around 15 days of back to back call from idea i got frustrated and told them to port, as i don't want to receive...

I ahd been to idea last month to change my service network to jio. Had asked them the total outstanding bill. They told me its 550 i was so pissed with the network i paid away all 550 to just close of the network and today i get a mail and a call that there is a pending amount of 127rs. When i had asked in the store that will i have to pay any other charges they said no u have paid the entire amount. Now they say u have to pay and jio calls...

My idea sim [protected] was deactivated without any intimation, i am using the number for last 6 7 years, it's my go to number for all utility and banking and email accounts.. I came overseas i did a recharge on august 5 2018 tried to do a recharge on october 9 2018.. But number shows deactivated.. Now i cant do net banking and access my funds.. How can you guys do that...

Sir i am suffering from call drop issu from 1 weak at danish kunj near post office kolar road bhopal pin code -462042.. I try all other options to resolve it bt still there is a problem on making call i am unable to make call my phone call cut after a minute not only in idea including all services provider... So kindly please help me to resolve this issue as soon as possible......

Dear Sir,

My Idea number is : [protected].
I was charged by idea celular wrongly today. Matter is not for Rs 3 they charged but about cheating to customers. My phone was untouched and lookcked from 8:15 pm to 10 pm today. They are saying I dialed USSD code at 8:30 pm which charged me. Will you believed they are not ready to understand that I am correct. They are just believing in their system and not customer. Here I...