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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Gandhinagar
Gandhinagar District
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India
382011

Idea Cellular reviews & complaints page 173

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S
S n deshpande
from Pune, Maharashtra
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I have phone no. 9767619808

Address:Pune, Maharashtra

I s.n.deshpNde am having mobile no.[protected]
I have already paid for prepaid bill of rupees 399. I have also paid rupees 53 extra for use of network my date of the mobile validity is 16 October 2018. But I am not able to use net because of your problem .why I should not go to court of law? Please clarify...
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T
tsdsvnskumar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding cutting of my balance from my account.

Address:Hyderabad, Telangana

I have been charged Rs-6/- without my usage of any mobile application. Usually my phone will be handover to security in my office. During the day 29th September I received a message stating that I was charged 6Rs for nothing. I called to customer service (Deepti) immediately and they said that you pressed *123# due to which I was charged 6Rs. But my phone is in lock mode and the phone I am using is Nokia x2 which is feature phone. I told...
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M
Mohanrao Pendyala
from Tirupati, Andhra Pradesh
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recharge not done in spite of payment online

Following are the details of online payment but till date there was no recharge nor refund by Idea Cellular towards mobile number [protected].

Withdrawal 65.00
Cheque/Ref No.[protected]
Narration
IDEAPRE Prepaid-HDFCB[protected]BILLPAY ONLINEPAYMENT-[protected]
Value Date 05 Sep 2018...
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K
Kalpesh Dandekar
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call drop and poor network

Last 1 and 1/2 months my wife and me are suffering of call drop and poor network. We have raise a complaint with idea but not found any solution.
They are closing the case by provide standard answer that they will build a tower in our area,

We are also not satisfied with internet access speed.

We are really frustrated with the service. I may loose my job due to low speed and call drop and poor n/w br...
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A
Abhi Sharmaridi
from Kota, Rajasthan
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sim not start

Hey I brought a new idea sim of same no. Which I lost ..before..After buying it is activated I tried many times to 59059 but it is not connected ...I'm trying from Last two days but not activated.i think idea is wrose network.they didn't fill customer service...
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J
jaygajjar073
from Bardoli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea internet services

Like idea is the worst cellular brand i have ever used. Worst networks in the universe. I have experienced bad network in like 70% of places i visited. I complained today and not before because today i was in the bus and there was a guy besides me he was watching full hd videos on youtube (Jio lte) while i was trying to put my phone into airplane mode on and off then data network on and off that somehow i will get a ducking internet connection....
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B
Biswajit2050
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile number deactivated without any reason.

Address:Khordha, Odisha, 751014

Dear sir,
My name is tapan kumar sahoo & my idea mobile number is [protected].3 days back my idea number suddenly stopped working. I couldn't understand what's went wrong. Suddenly i reached idea store near to me which address is m/s unique solution, situated at: shop no-3, metro mansion apartment, ravi talkies road, lewis rd, square, bhubaneswar, odisha 751003. Upon reaching there, the concerned authority checked my mobile number...
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T
TRaghu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service restoration

Address:560059

Dear sir,
My idea number [protected], has been barred all services for reason that there was a pending bill payment with the previous operator ie. Airtel, Karnataka. But now i have cleared the pending bill amount Rs.328/-of previous operator Airtel. I hereby attached the snap shot of the message from the airtel acknowledging the receipt of the same. So I kindly request you to activate the services of my number [protected] immediately.br...
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N
Nagendra Prabhu
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of my ported tata docomo number to idea

I had ported my tata docomo postpaid number to idea upon suggestion from tata docomo network people. While porting i had cleared outstanding bill of tata docomo. After then i was in idea network and using it. Later they deactivated by number stating that my bill was pending with previous operator 380around. When enquired they stated the bill is for using tata docomo network for around 1week during porting time from tata docomo to idea. When...
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V
VIRUJ JANWEJA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

receiving unnecessary idea schemes while initiating a call

Every time i make a call to someone, the first 10 seconds is taken by an automated voice telling about idea schemes. I am fed of this service. Despite activating the dnd again and again, there has been no response from the idea team. It's a bad name for such a company if they are not able to resolve such trivial complaints and are not able to keep their customers satisfied. Please look into this matter as soon as possible otherwise i will...
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A
from Firozabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

having continue issue of not 4g data speed getting at manpur north tehsil suar district rampur up west pin code 244924

Address:244924

Respectfully sir,
I have complained 8 times to your representative and senior executives, your baking team contect me but not resolved my problem and every time reply that serving site is maximise optimized but our village members and i am not receiving data speed 4g neither 3g internet. According to last 7 complaint baking team contect me and said that not possible provide us 4g speed while your idea tower is near only 20 meters...
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M
maheshalkere
from Bengaluru, Karnataka
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my sim churned,how to get my sim

Address:Tumkur, Karnataka, 572126

Hi Team, Since few days, my mobile network is not showing signal. I enquired with IDEA customer care and they said my sim is churned and I need to contact the nearest retail shop for further details. Please let me know the process to get my number. I have been using this for all the bank details.

Thank you!
Mahesh
[protected]...
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U
Uttkarsha Pakhale
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsuccessful recharge, amount deducted

Amount of Rs. 459 has been deducted from my account when I recharged for unlimited call pack of Rs 459 through patym at 12: 03 am on 30 October.
I have attached copy of successful recharge through Paytm.
I am unable to call through my idea number.
Please solve my issue ASAP
Or refund the amount....
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M
meeru prasad
from Darbhanga, Bihar
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bad customer care and bad network

Address:495006
Website:idea cellular limited

Idea network mere area mein na chal pane ke karand mein 2 se 3 bar complain karne ke bad mene aapna network change kar diya mein idea se airtel mein port kar chala gaya or ish mand ka mera bill plane ke anushar 389 ka tha or idea company ne mujhse 790 rupees wasule hai or castomer care wale paise washulne ke liye dhamkiya dena chalu kar di thi ki aap jish bhi company mein chale jao aap ka network sim band karwa dege or castomer care mein...
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M
Manuj Dogra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

clarification if feature and roaming charges.

Address:New Delhi, Delhi, 110017

Hi,

I have an idea postpaid connection number: [protected] having 349 segment plan.

I submit the following for your kind necessary action:
I have been charged rs.149/- extra in the name of feature charges for last three months.

Additional to that I have been charged for roaming for Rs: 220 when I remember taking an international roaming pack.

I really don't understand what...
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N
Navya Undavalli
from Chandur, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my idea sim deactivated without intimation

Address:534316
Website:idea

Hi

Two days back I.e. on sep 27th 2018 at 9.56 pm my idea sim [protected] got deactivated which i am using from 2012.
On checking further with customer care they simply saying your documents were not submitted.
But they didn't contact me before deactivating my sim.
On sudden action taken by them I am suffering a lot and was unable to perform operations related to my sim like netbanking.
This is redeculous...
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A
Arpit chandel
from Haridwar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong billing - 8744006768

Address:Lucknow, Uttar Pradesh, 226022

Hi

I am using idea postpaid services since more than 4 years now and till june’18 i had no issue related to services and payment. But in last 3 months my bill is not syncing up with my actual usage and is very high. For july and august bill i was told by your customer service team, that i called on an isd number because of which my mobile bill were high, which i never did. To check same i tried to call on that number, which...
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A
atuldagar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding data disconnect rapidly again and again

Address:New Delhi, Delhi, 110073

Hi this side atul dagar my mobile number is [protected]. Its serious complaint regarding data disconnect. I am facing this problem since long time, i have talked to customer care centre but not resolution for my complain. I seek serious solution for this problem. If my problem is not solved i will port my connection with other services provider. Company will loose his regular and long associated customer.
Thanks

Atul...
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A
Aayush Verma1
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea recharge 9907468181

Number [protected] recharge time 3.20 amount 349, i recharge through idea app its was showing amount 349 3gb per day data but my recharge got cancel and i receive message that i will get my money after 7 days what if i don't have money i will be without access to internet in digital inida
I spoke to idea customer care they said it will take 7 days but why its not my fault i want my money back right now or to be recharge done.
Its...
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NarendraCC
from Visnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund money 10+5+4

To get refund of rs15 another 4 ruppes lost in calling them. Automatically some game request in night when i was sleeping 00:53 am got initiated which i have not done for which i have been charged 10 ruppes for game and 5 rs for sms. On number 53010 from my number [protected]. To get balance i called for which another 4 us lost in calling. Refund my 10+5+4 =19. Customer care are not replying proper no response proper and also deny to refund...
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