Idea Cellular Complaints & Reviews

Reference link: https://www.consumercomplaints.in/idea-cellular-message-from-58595-with-voicemai...⇄

I have received attached message from given number (58595) with voice mail. I asked idea customer service to deactivate the service as i have not subscribe for it. They asked me the same to send a 'stop' message. I asked them to do this from their end and i guess they have stopped this message but the voice mail notification...

Dear sir, my idea sim card not sure outgoing calls not connected another call what happened to my sim card solve the problem please sir request for U.i have called anyone friends they call be disconnected what happened to sim card problem give it to me please sir request o[censored] solve the problem idea sim card...

I had called idea customer care and i told them that my internet connection speed is too low but they didn't solved it.
And then i called them agin that they didn't recognize my voice but when i called others they can leason me very properly and i also tried for 3 times to contact customer care service.
I am so upset they didn't respond to my problem...

Dear team
On 15/01/18 i request for mnp for mobile no [protected] from assam idea postpaid to w. B idea prepaid. 19/01/2018 i received a massage that your port out request is successful and from 11.00 pm dated 19/01/2018 my both sim are no service till now. Kindly check the issue and resolve the problem asap. Already 40 hours over i have no signal in my idea sim. W. B customer care executive said it is in process but after 2 days idea...

An amount of 35 and 50 has been deducted for so called 'mehfil e sama' and 'crazybollywood'... I haven't subscribed for any of these... People on customer care have the worst communication skills... Whenever i ask for evidence of my subscription they tell to check my inbox... Inbox is what others are gonna send me not what i have done... And then sometimes they tell it's not idea... When i ask them to provide me details about the transaction...

Hello sir i am vinod kaushal my number is [protected] data servies releated problum issu.

Your company telecaller excutive medum wrong behavier in my family after 2 days... I am very long time custmer in idea company.
.. And my total 5 connection in your company but last time
Your company excutive caller is wrong behavier so i cant continew my other number in your company only one condition and request [protected]...

Continuous flash messages are popping up and blocking the phone activity, also balance is getting reduced. Pop up saying i’m using internet at default rate. But my data is in off mode, using only on wifi. Visited idea service center and dnd is activated but no use. Called customer care several times, some of them are rude and response is they can’t do anything moreover they said that those pop ups are not from their service provider....

My idea no is [protected]. When i recharged it from my idea app on dated 21/12/2017 with amount 449 rupees there are a offer show of 400 rupees cash back on this recharge in my idea app without any * mark and t&c. When my recharge done no cash back received. I call to customer care then they told me that this cash back received during your next 8 recharge & you must call before any recharge. During my next recharge on my other number [protected]...

Hi,

This complaint is regarding my idea postpaid mobile number. My last bill was generated in december and when i checked it was showing the bill of rs 422 and there was a charges of rs 150 as a vas which was not activated by me. When i called the customer services team they refused to help. Final i was able to raise the request to remove the charges but the charges were not removed by the idea cellular. I was fade up of this...

Maine 18/01/2018 ko my idea app ke through 398 ka recharge kara, transaction fail ho gaya or mere paise bhi kaat liye, par ab company ke customer care officer se bat kar raha hu to kuch sahi se information nahi de rahe hai or na hi abhi tak refund hua hai. To meri aap se humble request hai ki aap meri help kare....

Hi, i had raised a complaint sending mailid with details of whatsup chat to [protected]@idea. Adityabirla.com. However idea have declined of such commitment and sent a mail of lok nyaylay intimation! Idea cellular for non-payment.

For a idea connection i was approached by idea agent, and i was told that for first two months there won't be any charges and billing will start only from 3rd month.. However there was bill generated,...

Sir/madam,

I wanted my bill cycle to be 5th of every month instead of 15th which is as per corporate plan but after repeatedly informing them regarding my limitations when my idea postpaid no. Was activated it emerged out to be 15th of the month. This is pure negligence of team idea towards the requests of their valued customers. Really tired of taking up innumerable issues with team idea and running to idea store for...

I donno wat is happening in my phone... From pst few days net is suddenly gng and suddenly coming. When i have some important work its gng. Wen i dont hav any work it is coming and it is been gng suddenly for evry 2 3 mints. I'm really irritated with this.. Sometimes
Even i hav msg bal it cuts from main balance. I'm really fed up with this. I request u to do something against this..!!!...

Sir
My no is [protected] last week a service named filmy tube was activated and rs35 was deducted i immediately closed the service in 5minutes and called customer care regarding this but customer care is unable to say anything. How can idea deduct balance without asking customer to activate any service i think idea have to first confirm that if his customer wants to activate service or not by sending a message. I port in idea last month...

I hv idea postpaid plan frm past 6yrs. My plan is of 400/- n i hv been charged 1800. Last mnth i lodged a complaint they said they hv added 600 extra n will be deducted in my nxt bill cycle. Also i had to pay the money twice as i made payment through card bt they refuse it. I personally submitted my passbook copy and went to idea offc for 3 times a week (Had to take half day from offc) waiting in queues with topken for 2 hrs each time bt...

Hello my no os [protected] i port my no from bsnl to idea.
Last week i opened idea app to check my data balance and after closing app a message came suddenly that you have been subscribed for filmy tube at the rate of rs 35 but i havent do anythig then i stop the service instantly i called idea customer care also but they told i have dialled a code but i havent dialled any code then i also mailse idea customer care nothing had happened...

Madam/Sir, I brought Idea Connection from more than 2 month I am facing many Problem. They deduct the amount from my Main account and says I clicked on the Paid link while Phone is inside the room and no body was inside the room. Many time I call the Customer Care tell Verify the detail even then he say Detail Not match. After That I send the 2 time message to 1900 for Porting the Number my balance is deducted but doesn't receives the Porting...

Dear idea cellular i didn't get my salary from your channel partner of mumbai circle name of that channel partner is shreegurukripa enterprises I work there as a pickup boy/sales executive after i resigned from the job they refuse to give me my salary . after every time I talked about my salary they just refused to give me my salary and said do whatever you want to do we didn't give you any salary please resolve my issue and give me my salary...

I recharged today and the same day I received an sms from 55955 that XXXX amount is deducted from my balance even though I didn't subsribed to any VAS service.
When I tried to complaint Idea through their no. 198, after waiting for long time I got to reach a customer care executive who was not ready to disclose her name nor was speaking at all. I complained about the deduction of charges for which she asked me to hold for a minute...

Dear sir/madam,

I (Savita gopikrishna kulkarni) had post paid sim of idea card. I used it for almost two years. Since jio sim was the cheapest one, i requested for port out to jio.

Idea representatives advised me to make online payment in order to get noc for port out. As advised by idea representatives, i made on line payment of all my dues. After making online payment, i kept on calling idea to cancel my...