Idea Cellular Complaints & Reviews

Sir, I'm 5 year's old customer and satisfied with your good services but with effect from 12 jan 18 I'm not able to make any outgoing call and neither I am able to access any Internet facility on my mobile no [protected] after recharged of Rs 449/- on 12 jan 18. On enquiry balance is showing only 0.03 then I have recharge no with 55/- then also it is showing balance only 0.03 Rs. I am not able to contact your customer care executive also,...

I have recently port my number form reliance to idea. But the network is not working properly. It is never stable and even if 4g supported, it keep changing to 3g and h. Also i want to port it back to some other network, but i am not able to. I called customer care for the same, but my network problem is not getting resolved with the solutions provided....

Dear sir i am under corporate cug plan for so many years with idea with five active numbers. Few days back i went at sky communication to convert my two postpaid connection to prepaid. Idea executive told me terms and condition so i have changed my mind to not convert in prepaid but still after two days they have disconnected my those numbers without informing me and i have visited store regarding problem but response was very poor. I have...

I erroneously done the wrong rechagre on my number for 294 rupees. I want reversal of amount. Number - [protected].
I done recharge through mobikwik. I want reversal or atleast give the amount in my main balance of idea number.
Recharge amount is 294.
Order id - en[protected].

Transaction was done erroneously in my mobikwik account. I was checking plans and i have balance in my mobikwik wallet. The transaction...

Hi sir,
I am using [protected] number and i make a racharge of 462 in my aacount and then i want to convert it in to unlimited data pack but there is no option for this. I also called customer care 10 times they do not have amy solution. There is no use of that balance for me. So please make me my refund or convert it into data offer then its easy to get unlimited data plan.
Thank you...

I am idea customer and my mob. No. Is [protected]. I had done a talktime recharge of rs. 40 and 15 on 10th january 2017 on my mobile no. And received balance rs. 40 & 7 total rs. 47. My mob. No. [protected], my 10 rupees have been deducted from main balance account in idea at continues 02 days. I have not subscribed to any service and i haven't use internet servises. When i asked the customer care why they have deducted my money they are giving...

By mistake I have reacharged for my phone twice please help me.

I was recharging from my idea app and forget to change the number and clicked the recharge button but the number I recharged was already recharged for rs 449 please refund me the second recharge was of rs 398 please help me....

I have idea cellular no [protected]. I do not gave any request of value added service but also so many times these requestes and activated on my number and balance is deducted. So please give directions to mobile company. Please contact me on the above no. Or email [protected]@gmail.com i have get this problem from last 15 days. Each two days brake up the amount is deducted from account...

Dear team,
I have an only one idea number [protected] purched from rudrapur (Uttrakhand). I was paid 2 months bill 1600/- of this number by paytm app with successful transaction on[protected] but this number showing me outstanding of 1583/- till now from[protected].
I have called to idea customer care but he told me that they can't help me for the same, then i was visit to dehradun idea store but he also told me the same he...

I want to deactivate my sim card as soon as possible because its lost.
I was out of my home for some days and my idea sim was at my home.
I kept it at home because i have an other simcard.
After returning home i found that i forgot where i kept the sim card. I searched almost every nook n corner of my house but i dint get it.
So that is why i want to deactivate my sim card....

Hi team,

I want to share my experience with idea gallery (Store) opposite mahatma nagar ground
Nashik. I had visit your store on 05/01/207 and apply the request for port in and they told me to paid rs 557 and your sim card will automatically activate after 7 days.
Yesterday i was called in toll free no [protected] and executive simply told me your request is completed card will activate on midnight after 12pm.br...

Without subscription more then 100 rs deducted with in 15 day
I never active for that service. I visited idea store they told me that now it's deactivate
But today again it deduct.
Detail of sms as per below

Your dhinchika has been activated. Amount charged is rs 105.00 /- for 21days. Renewal charge is rs 105.[protected]@21days. To deactivate sms stop to 155223. Your balance is rs.83.91/-...

Dear sir/madam this inform you that i am idea cellular consumer. Right now i came to dammam saudi arabia. Idea number is not working here on roaming due to no network connectivity. Even i have searched network connectivity in operator selection as manual in my cell phone. Regarding this, i am suffering for your information, i am using iphone 7 plus my idea cellular number : [protected] region : moradabad uttar pradesh kindly consider my request...

Idea cellular company send unnecessary massages and charged as much as they are comfortable to protect their cheating behaviour. Today i not used my phone for a long time and when used, saw a msg that you have been charged some money. I called them, they said that i dialed a number so i charged, like i don't know how to use my phone. They often use these tricks to fulfill their target of revenue....

Hi team
I have switched my network from cartel postpaid to idea prepaid.
I have paid all the outstanding due from previous network and submitted the document to idea care.
Without notifying us my calls are banned, this is very pathetic service i an not expecting from idea
I would have receive call from idea that your number will be banned

Thanks....

I had purchased idea hub with idea no.: [protected] from the dealer and i had given request on 14/october/2017 to disconnect my connection but in spite of disconnecting my connection is still working. I had given request to employee working there but still my connection is not disconnected. The balance outstanding which idea has to give me was approx. Rs. 350/- but instead of giving me money; the balance is used to deduct the current bill...

Idea cellular claim that last month (Dated 25-nov-18 13:42:53) i made call to this number 055315 for a period of 36 mins and 04 mins from my number [protected]. The bill for last month is 804 rs. Among rs. 333 is for this call that they claim i made to this number. I never called this number. I do not make such long calls. I have followed up with them and they say that as per their records calls have been made. This has been very taxing for...

Sir, i have postpaid idea sim [protected], i have received bill on10th jan. 2018. I seeing my bill, in this bill 99 rental and feature+vas charges is 150 and my discount is 100
So total bill is showing 186.12rs

I have not used any vas services and i dont know about features vas charges, what is this
I am saying only that please deduct vas charges from my bill, so i submit my bill

Anyway i am closing...

Dear sir/madam,

I made recharge of rs.14/- as per below msg recvd from your company, but still not able to benefit as mentioned in msg. I. E loc/std call @25p/m.

Offer msg:
Bumper offer! 1) rs 14 - loc/std 25p/m. Val 56 din. Dial kare *444*14# 2) rs 120 - rs 120 tt.

Recharge details:

Recharge successful for mrp rs. 14. Pf:11.87, gst: 18% on applicable values, std calls 30...

I am using idea sim. My whole call history and recharge history are visible in my idea app. It irritate me. Now the app can visible the entire history at me. But at any cost any other people happens to see that? I don't like that. I need to delete all my call history and recharge history from my account of my idea app. What is the solution for this problem.? Please help me...