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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
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Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 224

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K
Krishna@82
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong promises

I got a call from idea company (Pragna [protected]) telling the offer of post paid 349/- with 2 month free sim card charges 200/- for 1 month free have to pay 100/- i agreed to take 2 months free, this offer is also conformed by their dealer ajeet [protected]. But now they are refusing to give that offer. At the time of purchase they said offer is still there, but now they are telling the offer is expired when i purchased. Please solve my problem....
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M
mtaskeen
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea cellular - prepaid sim not working in international roaming

Dear all,
This is very unfortunate that my idea prepaid sim [protected] not working in dubai (Uae).
I been called to the idea helpline [protected] number of times but all the time they are false promising and doing nothing.
Every time i am trying to register with uae local operator etisalat or du getting the bellow error
"your sim card does not allow connection to this network"

I am really disappointed,...
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K
Kartik Wakchaure
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea broadband lok adalat notice

Address:Pune, Maharashtra, 411041

I received an email that if i paid the bill on that day i would receive one month rent free. So i paid on the same day. Yet i got billed for that month. I told them but i got no response. I had already got broadband connection from other provided and asked them to disconnect my connection yet the billed me for another month.
In short
Month 1: got an offer of getting 1 month free. Paid the bill.
Month 2: got billed and...
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P
PatilAA
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lok adalat intimation! idea cellular - received a notice after 1 year (fully paid all bills before the connection termination)

Hi all,

I have raised the connection termination request on 26-jan2017 and it succesfully closed on 28-jan-2017. My payment cycle was like start of month to 31 of the month. So i have paid the january 2017 bill completely and asked idea broadband customer care for not genrating feb-2017 cycle bill as connection closed but still idea broadband genrated the feb, march, april... Cycle bills. I called idea customare care many...
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S
shukan06
from Dehra Dun, Uttarakhand
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idea cellular intimation emails for unwanted dues

Address:Dehradun, Uttarakhand, 248001

I was using the idea postpaid number [protected] which was ported to idea prepaid few months back. Even before the process started i was asked to clear all the unbilled due amount which i also think the process works. But now i have received a mail from "[protected]@idea. Adityabirla.com" claiming that i still have some unwanted dues left to be paid for which i now have to appear in court.

I had paid for all my bills on time...
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K
Kartikeya Chavan
from Mumbai, Maharashtra
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idea cellular idea legal notice - demanding payment of 2 year old dies

Address:Pune, Maharashtra

I had a number for Idea in pune which was active till May 2016, 2 years ago and had deactivated and cleared all dues. It has since been reallocated by Idea to someone else.

I have received the below email from [protected]@idea.adityabirla.com.
I am trying to reach the number which is mentioned in the email but nobody receives call.
Number is [protected].

Please see email below which i received from...
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M
Mahi1025
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

provide details (name & address) about mobile no.7049951107

Address:491335

Sir,
Kindly request you to please provide details (Name, address & last call location) about mb. No.[protected] holder. He is abbusing & misbehaving at night. I dont know this person so i want to know why he did like this type of misbehave currently his mb switchhed off. Please provide their details quickly to my email id
[protected]@gmail.com and also message details about them in my mb. No. [protected] if possible...
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K
kunalshah9
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

company team is harassing me for no reason!

Address:Pune, Maharashtra
Website:www.ideacellular.com

I had a Idea Broadband connection in Pune. Account No.[protected].
I had requested for disconnection of my service and account on 29th Jan 2017 and also had cleared all dues upto 29th Jan 2017. I have all the proofs of it and have also had got reply from Company that the account is closed, but still i used to get payment reminder and other mails on my account and also SMS on my mobile.
On 20th of Jan 2018, the company has...
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V
Vicky.raghu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not activating my number

Address:Chennai, Tamil Nadu, 600119
Website:Consumercomplaints.in

From last 3months they are not activating my number, i had submitted documents many time then they do this recharge that had i also done then they se verification call will came to your alternate number but know call as came yet now, near about 20-25 times i had gone there office. Know they r saying u sim is deactivated go to ur hometown maharashtra for activation of sim. Currently i m doing job in chennai and, my sim is from nagpur. How...
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A
aqila
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to deactivate sim due to lost of sim card

Address:226017

I, sirajul haque r/o 543/12 sheikhpur po rajajipuram lucknow.
I have an idea sim card whose no. Is [protected] which is registered on my name and above address. But it is used by my son wahajul haque. On 22/01 2018 he was in gorakhpur (Up). Where he lost his mobile. So please deactivate this sim as soon as possible.
Thanks

Attachement
1. Copy of application given to related police station....
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C
cutie puru
from Gonda, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my main balance cut by idea cellular

Address:Bharatpur, Rajasthan

I have recharged on 18 jan 2018 of 30 rupees and on 19 jan my balance 25 rupees cut bye idea
When i call then they told me that u have subscribed a service
No solution what i do
I am a student and i can't afford like that
Nd i have no information about balance cut yet 24 jan, no calls, no messages
I do not have any pictures. No messages nd no calls
That what pictures i send u sir
I m frustrated...
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V
vicks18
from Chennimalai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim activation

Address:Kanchipuram, Tamil Nadu, 602105

Few days before i got a call from idea and offered to postpaid sim by doing mnp from my current number and they made me fell for that, hence i made mnp from tata docomo to idea, a person from idea came and gave a sim and took my aadhar details, after few days my old operator cancelled the network but idea is not activated, at that afternoon a person from idea called me and said it will be activated soon, but still it's not activated, that...
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P
Prathap Kshatriya
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsolicited balance deductions

Address:500037

Even after several complaints and dnd registration, idea is looting people with small amounts like rs. 3 every now and then towards vas services on shortcode 51998. When asked, the customer support guys argue that i have requested for the service. But, i never requested for any such services and my mobile was under use at the said time. Aditya birla group is known for its quality services but looting their customers with these kind of cheap...
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K
kgaurav.garv
from Surat, Gujarat
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number suspended for unknown billing

Address:Surat, Gujarat

Sir/madam,
I am using my mobile number [protected] with vodafone postpaid, in august (Approx), 2017 i have ported out my my number [protected] to idea post paid with the plan of rs. 349 unlimited calls and 15 gb 3g/4g net for 28 day.

At 14/09/2017 i have paid my firm bill rs.320 against bill of rs.315.33 and got confirmation sms also. At the next month sms to pay rs.2888, i had argued for details bill for such inflated...
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P
pal18
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misuse of credit card

Address:560093

Dear sir/madam,

My sbi credit card has been misused over a fraudulent call from number [protected] on 24-01-18 between1230hrs –1330 hrs for a total amount of rs 9648 over two transactions.

I have already blocked my sbi credit card and have registered a complaint for credit card misuse. The transaction happened in the name "idea cell-bill desk" on 24/01/2018 for the amount rs 9648 over two transactions.br...
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H
how to create a positive mind keep
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my idea app does not give me proper value of my recharge

Address:110084

Sir my mobile no is [protected] / on 21 jan 2108 my idea app shows me an offer of 198rs, offer is that unimited l+ncalls+1gb daily for 70 days but after recharge i get only 2gb data and l+n unlimited call for 28 days, it is cheeting with me and i call coustmer care they tell me they give your benifits tomorrow but today 24jan2018 they tell its a technical eroor in app...
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A
Avinash verma1992
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they showed something and giving something.

Address:New Delhi, Delhi, 110045
Website:www.ideacellular.com

I have done my mobile recharge of rs198 unlimited pack through idea app. The idea app showing me that in rs198 they gave me unlimited calling and 1gb 3g internet daily for 70 days but when my recharge is done then i am checking it. Idea app shows me that the offer validity is for only 28 days. I have also talk to your customer executives they said its only for 28 days not for 70 days.
If its for 28 days why you show it for 70 days...
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J
joy jasmine
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account not migrated/cancelled and bills have accrued

Address:600053

Have had a data connection postpaid taken at idea showroom in ambattur ot, mounasamy madam street. I had asked to migrate from postpaid to prepaid. The consultant that time was a ms. Jasmin. She told me it can be done and asked to return ten days later. This was around the 5th of october 2017. I paid all pro rata bills and whatever prescribed fees that needed to be paid. I was also given a prepaid sim, and was told that the postpaid account...
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D
Devanand PR
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wap download charges in bill

Address:403521

My company has a corporate connection from idea and this month suddenly they have charged this "wap download" charges for one user. Bill details are below:
Account no. :[protected]
Invoice no. Gapo[protected]
Invoice date :23-jan-2018
Invoice period : 23-dec-2017 22-jan-2018

Charges for mobile no.[protected]
Vas usage charges
Description volume charges discount amount
Wap download...
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S
saff
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network not available

I am using idea netwrk since 2years. But now i have network issues. I can't use data.3g and 4g are too slow. Frequently complainted to custmare care bt they give temporary solution again mobile data speed become slow. For sending one image or document i will spent 1 hour that is the condition. I am tired o[censored]sing this poor mobile network. Sometimes calls also not wrking, i can hear bt others not hear my voice during calling. When i called...
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