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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
Unresolved
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Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 357

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B
BrijeshKakade
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Plan Provided by Customer Executive for Porting from Vodafone to Idea

Address:560095

Hi,

Idea Complaint Number: SR # C1-[protected].

I received an Call from IDEA Customer Executive anmed Shabaz and team on[protected] to Port to IDEA network where they provided an False plan.

Shabaz phone number: [protected], [protected]

They Explained me about the 399 plan which has 15GB 4G/3G data and unlimted calls. I asked them whether that 15GB data supports for 3G handset as...
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A
Anutosh Sharma
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of SIM after false information and Lack of Support

Address:Pune, Maharashtra, 324009
Website:www.ideacellular.com

Hi

My Phone Number [protected] is blocked by me on 22 march as my phone has been lost.
Currently, i live in Delhi and My Phone number is registered on Maharashtra Network. I cannot get the duplicate sim in Delhi. I have tried on 3 Idea Customer Retail Stores in Delhi to get the sim but found no success. So now I have only one option left, I have sent my friend who is currently in Pune, Maharashtra But the customer store...
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G
gaurav dhamiwal
from Delhi, Delhi
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Its service agents are so rude

Address:New Delhi, Delhi, 110059

It also charges by complaint no. I. E.12345 which should be free for everyone..
It is also has uneducated agents which has no respect to thei customers
When i says sir please sir help me to given topic, then he is starts to talk on something else only for increase their charges i. E. 0.5/3minutes
I can says it has very ####'in services.
It also not provides better knowledge about my balance deductions..br...
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E
erp_jain
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulently deducted my talktime balance saying MYDALA deal

Address:Jalgaon, Maharashtra, 425001
Website:Idea Cellular

03/04/2017 (Monday)
Today at 16:02 PM I got message from my network provider on my mobile that,
Dear Customer,
thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29
Your balance is Rs. 41.94.

But the thing is that I didn't download anything of this sort.Neither I have MYDALA app.When talked to the customer care of my network provider (IDEA)
about...
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B
bskhola
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About idea staff in showroom bhiwadi rajasthan

Address:Alwar, Rajasthan, 301019
Website:Idea

Dear Sir,
I wish to register my complaint against the irritating behavior of the Idea showroom staff @ Ansh Communications, Shop No 10-11, Kasana Market, Mansa Chowk, Bhiwadi “.

On 4th, april 2017, I had approached the Idea showroom for converting my ideaa sim from postpaid to prepaid number. I had clearly told the executive to convert my sim postpaid to prepaid. I have been using the SIM for last 5 Years, it was...
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L
laximan84
from Panaji, Goa
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Recharge of 347 not done but money deducted from account

Address:403507
Website:ideacellular.com

I have done recharge today (3rd April 2017 at 12:15 pm) through ideacellular.com . I recharged for 347 rupees and used debit card option . The amount was deducted from my bank account. However I have not received the benefit that idea company mentioned that is unlimited talk time and 28GB free data....
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S
Shabhavik
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number is Not activated from 4 days

Address:Pune, Maharashtra, 411002
Website:-

Hello,

My name is Bhavik Shah from Pune. I portable my personal number from airtel to idea which i m using since 15yrs but after portability done idea and idea customer care support team is not able activate my number since last 3 days, today is 4th day my number is not in service so please look into this issue as on priority as that was my personal number. Very poor and slow service from idea. I switch to idea 1st time and...
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S
ShivamGoyal1899
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto deduction for mydala value pack

Address:Bulandshahr, Uttar Pradesh, 203205
Website:www.ideacellular.com

Recently, i received a sms from idea cellular stating:

Dear customer,
Thank you for downloading mydala powered deal from mydala.
You have been charged rs. 29
Your balance is rs. 52.73

I don't know what this mydala is, i had neither visited its website nor idea cellular website.

Idea automatically activated the service and when i called them on 198 and then pressing 1-4-0...
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N
Nisha Banke
from Mumbai, Maharashtra
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Want to convert micro sim to nano sim

Address:411041

I have micro sim and that is not fitting in my new phone which accepts nano sim. So I want a new nano sim with same number but no Idea cellular store is available new my location. Can you help me is there any way to do the process online so that I can get my nano sim with name number as soon as possible.
My number is [protected]....
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D
dmaity0
from Kolkata, West Bengal
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Complaint letter regarding a fraud call

Address:Kolkata, West Bengal, 700154

Respected sir
I am raj sharma son of mr. Jay prakash sharma, am professionally a student residing at.
I received the call by this n0- [protected], and the date is :[protected], timing is-11am with the reference name of home shop 18, they said me that am get an offer to purchase rs-5000, home accessories is only at rs-4000.
Am regular costumer of home shop 18, and before that i had purchase lots of products online from...
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C
chandan 80
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double charge for one service

Address:Rewa, Madhya Pradesh, 486001
Website:Ideacellular.c om

Sir,
Maine idea ka 28 days pack paytm se 31.03.17 ko recharge kiya aur mera balance kat gaya but mera recharge nahi huwa So maine 01.04.17 ko phir se recharge kiya aur mera recharge ho gaya. After one day my 31.03.17 ka recharge bhi ho gaya, sir maine idea main baat ki to wah bole ki ye aap ki galti hai aap ne 2times recharge kyo kiya.hum paise nahi wapas karenge. Sir main 28 days ki service ke liye double paise kyo doon. This is...
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P
pradippatil2489
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill not proceeding

Address:Pune, Maharashtra
Website:idea cellular

I had done pay bill 522 Rs on 02/03/2017 on idea cellular app from net banking (SBI) . The bill is not yet cleared . I submitted bank statement at idea care two week before. I suffered lot of pain because my calling are barring .
After back to back follow up from idea care not resolve my bill.
Also lot of follow up from idea customer care my problem not solved.

My life is frustrating coz of barring outgoing calls...
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Nandakishan
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs. 29 deducted from my account by mydala

Website:Ideamydala.com

Dear Customer,
thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29 .This is illegal deduction from my account today 02/04/2017 .. This type of deduction make me your company is not faithful one. Your company is like a chitter one. Please regain my deducted amount to my account. otherwise i will leave your company ....
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puneetpathak1979
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducting service charge for service that I have not subscribed

Address:Bhopal, Madhya Pradesh, 462022
Website:idea

Deducting service charge for shooting stars service that i never subscribed. I talked to customer care on 2 APR 2017 at around 12 and said that i never took this service and i don't want it, but she did not replied properly.

At 2:00 PM i again go charged for the same service as renewal charge, when i called customer care i was said that charges will not be refunded.

I talked to a lady named Gomti in idea customer...
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vijendras
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer care service ignorant and bigoted

Address:Hyderabad, Andhra Pradesh, 500032

DATE: 01/04/2017
DETAILS: Wanted to switch from 3G to 4G, which required a SIM replacement. Called up Customer Care and was informed that this would be done for free. Went to nearby Idea Store(which was far away). The gentleman at the store asked me Rs. 100 for the card. He said that the free SIM cards were out of stock in December and that I'd have have to go to Nampally(even farther) in order to get a free one. I pay the amount....
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N
Netter
from Sonipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim not showing networks

Address:131001
Website:www.ideacellular.com

Dear,
I have transferred my corporate no. [protected] to my individual id 15 days before and my no. Was not working from last 15 days.
The new sim provided to me is not activated and this is showing no networks.
What should i do?
I think choosing idea was my worst option.
I[censored] are not able to solve my problem then tell me clearly i will start using some another network. My alternate mobile no. [protected].br...
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S
Sam Ch
from Titlagarh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RC 346 cheating

Address:507115
Website:www.ideacellular.com

I got message that rc 346 to get unlimited calls and daily 1gb 3g/4g data for 28 days. I have recharged rs 346 got successful. But only got unlimited calls. Then i contacted to idea customer care, those people are saying my having offer. If my mobile no not having why recharge got successful and why i got only unlimited calls. If i am not having offer, it should fail. So idea cheating customers. Please take action on this.

My...
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Divyaragrawal
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly charged for making a call to 055181 which i never called

Address:Surat, Gujarat, 395007
Website:www.ideacellular.com

I have an idea post paid no : [protected]. As i was checking my itemised bill for date 25th march 2017, i noticed that i was charged for calling a particular number '055181' on 18th march 2017. I don't even know this number. On checking i read about other customers who have been charged for calling the same number by idea cellular. This is a fake number which idea is using to increase the bill amount of customers.

Kindly look...
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bharat1goswami
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Old sim to change new sim but both sim inactive pl. Help me

Address:Rajkot, Gujarat, 360001
Website:[email protected]

Dear sir/medam,

My name bharatgiri b goswami i am old idea prepaid customer i have old sim [protected] to morrow i am change new sim[protected] all activation process are complete but new sim not activate and old sim also de active now i am request to pl. Solve this problem help me.. Pl. Idea customer care also complain for this metter pl. Sir help me...
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sree ranganayakulu
from Pune, Maharashtra
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Idea connection not activated

Address:Pune, Maharashtra, 411057

Hi I am sree, yesterday i have recieved msg from idea that my connection is activated so what i have done is put sim in my cell and try to call someone but its showing wrong number again i have dial idea cistomer care that also saying wrong number.how can i activate my number...
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