IFB Industries Complaints & Reviews

Ticket No [protected] changed yesterday to [protected], both not resolved.
Dear Sirs, At the outset let me express my frustration and disappointment with the extremely poor service from your service centre at Chittoor, Andhra Pradesh. The background is...

1. Your Chittoor Technician Mr Guru took an AMC for 3750 sometime in early April 2017. He then changed some minor parts in the middle of the month. But after that, water...

I bought an AC from Thukral Time center, kalkaji, New Delhi on 13/5/17 at about 12 noon. The salesman immediately called the IFB and told me that IFB installation team will contact me in an hour or so for installation of AC. I have not received any call from IFB. I contacted the call center of IFB(on [protected]) in the afternoon and I was told that there system is not working and advised me to make call after an hour or so. I again made...

My IFB front load senorita vx washing machine got repaired in regard to the timing (instead of 33 mins its taking 1 and half an hr) and i raised a complaint by calling the IFB call centre. She took the message and sent some srinivas to get the instrument repaired. This was on 9 of May 17. For some reason he didnt do it well and had to once again raise a complaint on Friday 12 May 2017. Since then no one is attending the work. Received a call...

Hi,

I raised a complaint on 10th May 2015 and complaint number is [protected].

Now some words about IFB, one of the most pathetic after sales service. Its being 5 days now, i havent got any reply from their side. I am constantly calling customer care service, everytime they say that we have escalated this issue and one more new reason they give that our application is working. This is how they treat their customers??...

I'm Magesh. I ordered a IFB microwave oven 30L in flipkart and got it delivered on 23rd april 2017, then a demo person came and found that the product is defective so i made a replacement option in flipkart, since then i got calls from IFB regarding the issue and they asked me to send the bill copy, machine photos, damaged area photos etc.. i have sent them those photos. Till now i didnt get any response from their side, whenever i call them...

I have top load washing machine. One day when i used a error dE comes. Then i see manual and check the drain hose. I see some fiber parts are coming into the drain hose pipe, which is parts of a broken parts inside the washing machine. My washing machine is under warranty, so i want to check the machine interior by ifb technician. And parts broken has to be replaced....

It is not colling and water is flowing through its idu, lodged complaint on call but no action taken yet, it is not even a month old yet .Kindly take some action or replace this unit or i will have to take some legal actions .

Complaint ticket no : [protected]...

I bought a 2 ton IFB Air Conditioner from Sham Lal Krishan Lal, Sadar Bazar Delhi Cantt on the 10th of May which was duly delivered to my Residence and I was assured that the Service call had been logged and the AC would be installed within 24 hrs as is the Company policy.
I called the customer care on #[protected] on the 12 th of May and was assured that the service request had been forwarded to the technician and the needful would...

Complaint number : [protected]
Date on complaint made : 05/05/2017
Id no : 1590919
Product : washing machine

We have lodged the complaint on the above date on this customer care no[protected].

But no response from them. We have amc on our washine machine.

We have contacted customer care for several times.

Even today[protected] we tried to contact but customer...

We have senorita plus washing machine. We made complaint to their call centre. One technician by name vijayakumar. He did some repairs and charged us rs. 2500.00. He advised us to take annual maintenance contact and charged us rs.3126.00. The machine is still not functioning. Burning smell is coming and water leakage is there. We have made calls on the service centre locally at bangalore. We have made not less than ten calls on the call centre...

Sir with due respect i need to tell u tht ur washing is most expensive pice of # which is always in maintenance ever.. We hav paid the double of the cost of machine over maintenance yet.
Plz kindly favour to tak away the scrap frm our home.
Address. Vilasini bhawan aadarsh vihar colony tp. Nagar korba chattisgarh..
Will further carry on to consumers forum.....

Ref to AMC no 1508 dated 20/05/2016 for my washing machine till date no free service received. IFB service person called up on 12 May 2017 to give free service on 13 May 2017 and do the renewal of AMC. We do not see any merit of the AMC thus declined the proposal to renew. However to our surprise no body turned up for even servicing our machine.

The complaint is while doing the AMC we were assured of getting free service in...

Fully automatic ifb elena model amc done. Heater is not working please help. I have complained many times on customer care but everytime i am given an assurance. But no one machanic has come. Heater has not been working since last month. Kindly resolve my problem otherwise i will have to move for legal action in the consumer court. I hope you people will understand my problem and solve it as early as possible....

We bought the washing machine from vijay sales on 08th april 2016. Since the beginning it has broken more than 5-6 times & the service center has claimed to fix it 5-6 times.
V are still facing a prob ifb has been the worst brand we ever chose. We still get current shocks & the control panel keeps on breaking. Do not buy ifb. Ifb should be banned....

Hi,
Today morning my IFB washing suddenly caught fire. I immediately contacted the Customer care & they took my request on an urgent basis but no one came to visit the damaged machine. I waited for 3-4 hours and called the customer service again & they the request for the second time on an urgent visit & promised for a technician visit as it is an urgent matter but to my surprise no one came to visit my house nor any bothered to give...

This is regarding the poor customer service from IFB.
We have been repeating our complaint for the last one week and every time they promise that within one hour, IFB technician will attend your problem that never happens.

On 4-May 2017 we have lodged the complain with the below issues.
1. Front door lock is not working .
2. Timer is not working, hence the timer actions are not working properly.
3....

We are facing many problems with ifb top loading washing machine. We are calling Ifb customer care from last 5 days, but customer care executive is telling us there system is down and they would not be able to take complaint. Worst service and worst product. Water is leaking and wash quality is not good. I would recommend everyone not to buy Ifb product. Sub standard service and product....

I bought IFB washing machine on 11/03/2017 through the Flipkart, after two month on 11/05/2017 I faced one problem in machine, I found heavy water leakage from the body of machine during washing cycle. For that I complaint in IFB customer care, My ticket ID is [protected].
After 1 day on 13/05/2017 the person from the IFB care (Vapi) take visit but without solving the problem he just left the site and talk very rudely with my wife....

Servicing of machine is not done properly because service men are not coming for visit on time.They were only give the dates that i am coming on that date but never coming for service last 7 to 8 month.Please take action asap towards service center of Muzaffarpur otherwise i will mail to higher authority regarding this....

After five months, the machine stopped working and after complain, complain no [protected], dated 25th April 2017. Number of visits n too many failed attempts, replacing number of parts finally they got the machine to work dated 4 th may 2017. After a week, it has stopped working again that s 12th may 2017, this time showing 'motor error ' on the display and the washing machine not working at all. The machine s under 100% warranty....