Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I was travelling in jaipur chennai express trn no - 12968 on 31st december in ac first class compartment and i would like to highlight that cleanliness was worst and the behaviour of attendant was also very rude and arrogant. I had boarded the train in nagpur and to my surprise, i found used bedsheets, blanket, pillow and napkin on my berth. I had waited for the 1st class ac attendant to clean up the mess and provide me with the new set of...

I have travelled by train no 12030 amritsar-new delhi swarn shatabdi express on 31/12/2018... The dinner was served around 8.30 p. M whereas the foods were loaded around 3.30p. M as told by the staff.. When we reached home around 12 midnight all the members of the family were started having loose motion... Next morning we contacted other relatives who were travelling with us and they too had the same complaint..

Who is responsible...

Sir i booked a ticket from LTT to Ranchi, Pnr no [protected]. In this ticket among three persons two of them are senior citizen with age 65 and 76 years respectively but the alloted to them are Middle Berth and Side Upper.Now how could any senior citizen travel with this seat who recently goes through an operation.Kindly provide suitable help.Emergency....

My irctc account in the name 'adthegreat' has simply been suspended.
On inquiry they are telling me some technical terms regarding high traffic from ip and asking me to create account with another phone number, which is not possible for me.

They did not even give any warning mail as per protocol.

Please help in reactivating my account. This is a personal account and not for agent bookings....

Hi

I'm ashhar one of your customer, booked ticket (Pnr[protected] on 27/06/2018 and cancelled the same ticket on the same date. I paid through my sbi debit card, but still i have not received my refund. I went to the nearby okhla station, they said we can't do anything in this, later i went to new delhi railway station but at that time there was no connectivity, and said it will take approx 6 months. So i waited for this...

I booked one tatkal ticket from visakhapatnam to vijayawada (Train no 17244) on 28/12/2018 through the irctc app but the transaction failed due to system fault at the irctc website. The amount of money amounting to rs. 385/- was, however, got debited from my sbi account. Their failed transaction id is - [ [protected] ] dated 28/12/2018.

So please do the refund to my respective account.

Thanks,
Y....

I was travelling from thrissur to krishnarajapuram in train numeber #22607 train starting from Ernakulam on 30-Dec-2018 and which has to reach krishnarajapuram on 31-Dec-2018. Usually the scheduled time for reaching Krishnarajapuram is 3:20 am but today it reached at 7 am, nearly 4 hours delay which has caused a lot of convenience to people who depend on this train to reach office on time. One pathetic thing i noted is as i was in General...

Pnr no [protected] my parents both senior citizens travelled on 27.12.2018 by shiv ganga express to varanasi in first ac class. They repeatedly complained about the air conditioning to be switched off. No one attended to their request and entire 12 hour journey they were shivering and couldn't sleep as well. I would like the concerned authorities to take notice and make necessary corrections in the conditions faced by the passengers due to...

Hi team:

Today (29 dec 2018) i have booked kmt to tpty sleeper train tickets for my journey on 03march2019. Unfortunately upon completion of payment, i see message as "pending from bank end". Here are my transaction details.

Booking transaction id -[protected]
Bank name - hdfc bank

Note:- also, i had tried to book tatkal ticket from zn to tpty for tomorrow's journey. Unfortunately that...

I was booking ticket on irctc on 24 dec 2018, i selected payment gateway to paytm but transaction failed and amount from my was debited as ticket not booked. When i have complained to irctc they said "we do not have received any amount". When i have check my account statement the debited amount is towards one97communications. After five days waiting i have not received the debited amount. So what ever the reason for delay in refund, please...

I am traveling in train no 12508, ac 3 tier from njp to bls with pnr [protected]. I ordered for veg meal. I got 5 chapati, 1 veg curry, 1 dal, 1 potato fries. No curd and no sweet, no water. And they charged 120 inr for that. They didn't provide the rate chart of the food. They served the dinner at 6pm. Serving the extra food of lunch in dinner. The charges are much higher than the price list provide in irctc rate chart....

I booked the ac chair car ticket for 2 passengers from kuttipuram to ernakulam which with a waiting list status. Later got a message that ticket is cancelled and amount will be refunded.in irctc web site status shows amount is refunded with a refund id id-[protected]. But still not credited by account. Transaction id - [protected]. Please do the necessary to have a follow up....

Dear sir,

I had cancelled above mention pnr number [protected] ticket on 10th november 2018, but till date not get credit of refund to my account. I had many times call to help line & also send continuesly mail from last 40 days but always reply with same answer but not process refund after 40 days.

Request your help to get credit....

I did tatkal online booking on 26th of december 2018 through irctc web site for train 16346 / netravathi exp - @ tier ac ticket. I didn't get the ticket confirmed, money was deducted.
Date:[protected]:02:47 [protected]
Cheque no:[protected]
Description: irctceticketingdelhiin-26/12/18 10:02:47/6032
Branch code:33
Amount debited: 3, 040.98...

Why allowing beggars in to the train, not only beggars, lesbians also forcebly demanding for money, beggars continuously coming one by one. Starting point to destination they coming. Lesbians coming on vijayawada once and train reached to secundrabad here also coming new lesibians is this correct? Is this right? There is no protection for the passengers they are arguing fighting, insulting the passengers no security for the passengers.in...

Had booked ticket from cst to madgaon (Transaction id [protected]) booking date 24th december 2018. Amount debited from state bank of india a/c. Rs.1310. But even after 4 days passed neither the amount is credited back to my account not i have received any message that amount will be credited back. I need your urgent and immediate action and credit of amount to my account....

1) the service of the package has been rendered by cnm and they are not following any terms and conditions of the package like sightseeing is not maintaining properly. They only drop in the main location local sightseeing will be done by own expenditure which is very bad.
2) hotel arrangement is also not done properly. They provide 3rd class lodge to freshen up only for 10 member by allot 1 room which is not allowable.
3)...

I am my mom are travelling in navjeevan 12655 and one of the person from irctc catering dept misbehave and abused us especially my senior citizen mother as we asked him he said this is my train and i[censored] want u can leave. We are not feeling secured we have been travelling on continuous bases from ahmedabad to chennai as we have established our business there. Kindly take regarding action asap travelling date 26 dec 2018 started from ahmedabad....

Sir...
With due respect i have humbel requst to you. Pleas change my email id in my account... I have thanfull to you..
Its my very special account and i very satafied fr this site so plzz i very humbl requst to plzz chng may e mail id...
I m very very than fuul to plzz itsa emergency plzzz

Old id. [protected]@gmail.com

New id. [protected]@gmail.com
I have humbel requst to...

I have cancelled my railway ticket, from zaakpay gateaway I paid amount of tickets PNR No. [protected] From Solapur to ankaleshwar.
Amount has been refunded to zaakpay by railway but still not credited to my ac. Total amount to be refunded to me after deduction is inr 840.
Please do needful as soon as possible.
I attached my cancelled tickets details...