Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I am not able to cancel/file a ticket from USA. Even though I booked the ticket from USA itself.

From last couple of days I am not able to access the site http://www.indianrail.gov.in/ and www.irctc.co.in

It looks like that access to these sites from US and Canada have been blocked.

Due to this I am not able to cancel the ticket & when I send an email to irctc, they are simply writing absurd response...

I have booked tickets for me and my father on 24.05.2018 in train number 22634 / NZM TVC- SF EXP with date of journey - 22.06.2018, under third A/C (PNR [protected]- with W/L 16 & 17) as well as sleeper class (PNR [protected] with W/L 26 & 27), through IRCTC e- Ticket service, hoping that once any of these tickets is confirmed, the other ticket can be cancelled. We have been monitoring the ticket status, almost every day. Even one week
before...

I have made several complaints on the same but still haven't received refunds

Ticket date: 15/06/2018

PNR Number : [protected]

Cancellation Id : [protected]

Train Name : NJP MAS EXPRESS

Train No .: 22612

NEW JALPAIGURI (NJP) ASANSOL JN (ASN)

Cancellation Date : 14-Jun-2018 11:04:37 HRS

Booking Amount : 2460.0
br...

Sir, i booked two tickets through irctc mobikwik on 28th june 2018 and transactions was failed but amount dabited in my acount. transaction ID is [protected] and[protected]. amount is Rs 780+11.8 ( service +gst) =791.8 two times. attached account statement and irctc failed transaction details for your kind reference. please do needful and refund my amount as earliest. thanks....

SIR /MADAM
It is to inform you that i booked a ticket from new delhi to koderma( transaction id [protected]) (REFUND ID [protected]) on 17th june which was cancelled due to some reason but till now i did not got refund. i have complained before but not got the refund. last time when i complained then a reply came from irctc that contact bank ....

PNR - [protected]

Book ticket on 27.06.2018 from Vapi to Ahmedabad in Karnavati Express - Train - 12933.

It was waiting status on 27.06.2018 (WL - 24/25/26), Please see attached : Ticket Reservation.jpg)

On the day of Travelling - 01.07.2018, IRCTC web site is showing confirmed seat before chart preparation in Coach D5 - Seat 1/2/3.

Due to some reason, Only 2 passengers start travelling...

I have booked my ticket for 1 march 2018 in which I cancelled the ticked which refund Not yet get it
I had send a mail to irctc of bank statement twice in a pdf format still they are not refunding money m y money. Transaction Id- [protected] through debit card
And pnr no.is [protected]
Irctc id - kartik8819
Irctc ticket id- 341816 (request id)
Date of Ticket Cancellation 28 feb 2018
Date of journey...

Msg from goibibo at the time of booking...

Refund amount of Rs. 2030 of Booking ID (TRNMF2MOJOSM10) would be credited to the original payment mode (if in gocash instantly) or bank within 5-14 days.
Bank Account: 2030.00
Gocash: NA
Gocash Plus: NA
IRCTC Cancellation Charges(deducted by IRCTC): 0
Goibibo Handling Charges: 0
We have also launched our fully powered chat service to resolve...

I had forgot my transaction password of e-wallet, so i was trying to reset my transaction password. To reset transaction password, users need to give two input, first one is email id and other is Login password (length should be max 10 digit). i was unable to reset my transaction password because length of my login password was more than 10 digit.
Before reset my transaction password, i had reset my login password with max 10 digit,...

Pnr no. : [protected]
Taj express, 6 tickets booked online
All tickets were in waiting and were automatically cancelled still the refund provided by irctc was not 100%. Only a amount of 270 returned to the account inplace of 630. Kindly see to it and please refund the left over amount or kindly let us know why only 270 returned to the account inplace of 630....

I had cancelled a ticket through IRCTC website on 14 April 2018, the ticket having PNR is [protected] . but yet refund is not issued to me .IRCTC is neglecting the issue .I had called so many times to IRCTC CUSTOMER CARE, but they are not giving the proper reply. Sir, please, I am requesting you to refund me as soon as possible.
Thanking You.
Yours Faithfully
Swapnil Salve...

Dear Sir,

I have registered my for on line railway ticket booking with www.irctc.co.in but I could not get the site opened for on line ticket booking as I had lost memory of its USER ID & Passwards.. I request you kindly to cancel all existing registration for on line ticket booking through irctc so as to enable me to register afresh for on line railway ticket booking.or send link site for registration to my e-mail address...

I Ordered food through IRCTC e-catering app and paid in advance (online). However, neither food was delivered nor money was refunded even after passing several months.
Please Luk into the matter and do the needful.
Thanks.
Order I'd: 976154
Location: Durgapur station
Mob: [protected]
Email: [protected]@gmail.com.
PNR: [protected]
Date of order: 01.04.2018...

Ticket not booked amount deducted. The problem is repeated twice hence money deducted twice through bhim upi payment linked with sbi account and booking was going through irctc. Both of the payments screnshot uploaded below. Plz resolve as soon as possible.
bhim upi id: [protected]@upi
Amount : ₹405(first case) ₹405(second payment)
contact : [protected]
ramjan.[protected]@gmail.com...

Hi,
I had booked a ticket from IRCTC app through UPI ID on 3rd July. The ticket was not booked and the payment got deducted from my card. Please let me know the Refund status and issue me the full refund for the same.

PFA the screenshot of the ticket status. Looking forward to hear from you very soon.

Acc No:[protected]

Thanks,
Reshma Pillai...

Hi support team,
I have booked a ticket from rmu to jrc for amritsar mail
Date of journey was 7th may 2018.
For reason train delayed more than 3 hours and the passenger has not traveled, i filled the tdr for the same in irctc against my ticket and the status was turned to cr registered, but the amount was not refunded yet.
I am not sure what else i might be missing to get amount refunded. Please let me know what...

I am using irctc web for ticket booking for the past many years. Initialy from laptop. For the past two years i am using my phone for irctc web and book tickets also. But for the past 10days when i am trying to login to my account again and again it displays for username and password. Please do the needful to solve the problem or guide me to solve the problem. With regards. Kuppuswamy...

The number shared by irctc for customer's support is non-functioning.
Irctc doesn't accepts money from rupaye card which is an indian payment gateway and that's a failure of digital india. Even if they do accept then they mark the payment method as paytm which later creates problem during refund. Irctc's servers fails during tatkal booking. They have been in ticketing and other businesses for a long time now and they could have upgraded...

I booked my ticket to travel on 2nd July 2018 by Pallavan super fast express 12606 from SRGM to MS with WL 123.On 2nd JUly 2018 at 5.00 AM WL status was 11 after chart preparation.I checked PNR status SMSto 139 found same.I was travelling at D4 coach.While travelling coach TTE informed me this is considered as cancelled for online booked tickets and insisted me to produce ticket or pay penalty.As I had no information or SMS message from IRCTC...

I am an old customer of irctc and use to book my tickets on line. On 26th june 2018 when i opened the irctc i was surprised to see a new format where log in is not required. After selecting my booking preferences when i clicked book button then the log in page appeared and further booking was done easily. But there was no sms or e mail confirmation. I donot know how to cancel the ticket or to make changes to my profile. There is no guide/...