Kutchina / Bajoria Appliances Complaints & Reviews

I purchased a chimney in march. It's first service was due long time. A person called up 15 days back and took my address but didn't turn up. Three days back another person claled up and took address but he also did not come that day. Today he came when my mother was alone and who couldn't come down to open the door. She requested the person to come after 2 p. M but that person refused and was very very rude with my 70 years old mother. He...

I've purchased a electric chimney bearing machine (Stanza ss) code no c[protected] on 03/01/2018 and date of installation 01/02/2018.in spite of several calling over telephone in your given no, no one attended for a single service of he machine after the date of purchase.in every cases it has been informed that service man will be attended in time, but none has came to service the machine.
Hope, initiative will be taken immediately...

I registered complain on 17 august. My complain case no-[protected].
No one contact till date. I am also an engineer to execute your chimney at varoius site with full modular kitchen. But i am worry about your company service. Sorry... Sorry it is my mistake. Lastly i cann't continue with you.
I give you last chance to solve my problem otherwise i will go another forum....

On 27/11/2017, I had bought an electric chimney KUTCHINA SMARTEC BLACK from N C Sales and Services, 175 /1 Sahapur Colony, New Alipore, Kolkata – 700053 . Their representative Mr Somnath Roy assured me at the time of sale that good after sales back up and support would be provided but i have been misled and feel cheated .
It has been nine months since i bought the chimney as mentioned above not one service has been carried out nor...

I have bought a water purifier one year three months ago. Today it suddenly stopped functioning. It needs repairing. Please help me out. I have already sent a mail to your customercare email id.
I have also sent the invoice.

Suvra Kanti Chakraborty
22/5, Starlit Housing Complex,
Action Area 2C, Kolkata - 161.
Contact No- [protected]
My email id - [protected]@gmail.com...

I am externally disappointed by the service of your so called Authorized dealer " Unique Solution" Address: North Station Road, Agarpara, Kolkata 109. Phone :[protected] .
I got a call in August 2017 last week from a lady called Priya ( Mobile: [protected]) saying that, she is calling from Kutchina Head Office for AMC for my Velva Model. Believing upon her word I agreed to do the AMC. But when the person Mr. Ranjit Hazra ( Mobile:...

I am extremely sorry to say that you have installed a kutchina chimney product machine no.[protected] titan on 26.12.2017 at "uttam hotel" opposite to petrol pump, badulipara, dergaon which is not at all functioning in a proper way. Further, i would, like to say that the 1st servicing of the product was done on 02.07.2018. But the functioning of the product became worse rather than the functioning prior to servicing. The matter may be taken...

I bought a water purifier from the kutchina retailer in nagaon, assam worth rupees 18thousand. The people didnot come for the free servicing. The donot receive calls. After 6 months o[censored]se problems started. Even if they receive the calls the would talk about money even before looking at the problem.
I would ask my known ones not to buy the products...

Dear sir/ madam

I am your regular amc customer since 2012. I have clarified that my amc was renewed on may-2017 & valid upto 28/05/2020 through customer care but i have not received the amc book (Card) till now. I also forgotten to follow up for the same. Now could you please let me know the process to get my amc card so that i can get service from you?
I am anxiously waiting for your reply.

Your's...

Dear executive
I have purchased a kuchina titan chimney hich was bought on[protected] from royal associate. My amc is from royal appliaces. My chimney light is damaged and i have to buy it from the royal appliances but when i asked for the price of the lamp, they said the price is rs.1250. But the approx price of the lamp is rs. 450 whn i have called the customer care of kuchina. Now please tell me what is the actual and real pice...

I purchase chimaney in 2010 or 2011 eleganza model but now your comapany said we dicontinue this model no spare parts available how it is how u can say like this .it means use and throw if any complain for your product u don, t have spare parts and we purchase new products
i will send this to all members of sanitary and hardware merchants association and i will ask all dealers to dont sell kutchina products...

It takes great pain in stating that without addressing my complaining the complain ( vide case no : [protected] dated 18.05.2018 ) was closed. It seems the entire network of yours is fraud and cheaters. I will take you and your representatives to consumer court on account of false, fraud and diffencincy of service.

Lets see you and your sales agent in court....

I purchased a kuchina chimney vouge model no[protected] about 4 years back. Chimney is in under AMC from 28 nov 15 to 27 nov 18. Now the chimney is not working properly. I have reported this problem to your service centre over phone no [protected] but no one attended and finally i have registered a complain on your complain book on 21 jul 18.But till now no one attended or enquire about the defect instead they are pressing hard to renew...

I have made contract with kutchina kitchen care 212, laxmi niwas opp. Corporation office gokulpeth nagpur on 14th march 2018 for next 3 servicing and paid rs 1250 despite booking of service and reminding many times technician has not been attended plz do the needful
Gm jha (Deal/emhg0220)
Block no. 24 krishna nagri bhilgaon nagpur-26 maharashtra...

I had purchased curvy 75 chimney from s & p kitchen appliances, birati in jan 18 and installed in feb 18. Since then it had been giving trouble. On complain, the executive came and changed the condenser. But within few days the machine stopped working.
After several complaints and follow ups with the distributor and kutchina customer care they are saying i can not replace the machine of my choice.in such case i have to buy a fresh.br...

I am Patitapabana Biswal purchased your Chimney SMARTEC Model on 30/06/17 from AB Kitchen Bhubaneswar. It was installed on 19/07/17. 1st free servicing was done on 11/03/18 and 2nd on 27/05/18. Servocing mechanic assured me for attending 3rd free servicing in the month of July/18. I rang him on 29/6/18 and he promised me to attend servicing on 1st week of July. As he did not turn, I raise a complain with you on 12/07/18 vide Comp No.AA/61-0718...

On 25 th june 2018 I have registered a complaint for servicing of my KUTCHINA CHIMNEY, My case no. is [protected] which was send through SMS in my registered mobile number for service of my KUTCHINA CHIMNEY, which is under AMC. Inspite of several request, neither any service engineer came to attend the complaint nor contacted me. So I request you to look into the matter....

Respected Sir/Madam,
I Mr.Swarajit Narayan sur, a Kutchina stanza black Chimney customer since 01.05.2015.I did a AMC in 07.01.2018 from your Kitcken Care Marketing Division Address-4, Bachas Pati Para Road.Kolkata-76.Your AMC Service representative name is Mr.Dipak Ganguly, Mobile Number-[protected]/[protected].My first service date was 07.01.2018.I gave him payment of Rs.1350 for AMC.But this is very unfortunate that I harrase many...

I had booked a free service for my chimney and water purifier on 4th july and the service was slated to be provided on 7th july (saturday) by 6p.m. but i didnot get the service. The warranty period is still left and i have 2 service free left and my appliances are not working properly. Kindly look into the matter because i am deeply annoyed with the service of the company.
Please do something so that i can recommend ur brand to other...

Dear Sir,
I bought a Purica Eco @13k on Dt 6.5.18.
But recently the problem faced of Water Leakage, A Service representative Mr. Atanu Ojha ([protected]) came & open the RO, he didn't anything, and Report submitted that here was Electric Off.

He is a lier, and misguided me as a Customer.I'm very offended.
Please take an Action.

Narayan Shil
[protected]...