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LG Electronics Complaints & Reviews

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Last updated May 2, 2024
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LG Electronics reviews & complaints page 166

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A
Ashwin Shankarananda
from Hyderabad, Telangana
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Main board issue

Address:Bangalore, Karnataka, 560017

After 4 years o[censored]se, I had some issues with my LG 3d LED TV which I had purchased for 1, 25, 000 /- . I had immediate contacted the service center and they had sent a person for a check, on inspection he told me the main board needs to be replaced .After a week i checked with them again and they told me the part isn't available and they would give me about 40% of the TV original cost to get another one.There is no support for part and its...
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K
Kennethy Thomas
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Ls770tn mobile phone

Address:34983
Website:lg services

Ever since I purchased cell its bee a problem sent it to be repaired came back a month later saying that they fixed it but its still defective. I was without a phone from nov 20 til dec 10th. lg will not stand behind their product...
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P
punith17shah
from Mumbai, Maharashtra
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Poor after sale service

Address:Ernakulam, Kerala, 682035

My mobile lg g2 has developed board complaint and the divx communications service center, ernakulam, kerala-682031 placed an order for it on[protected] order no. POA[protected] and replied will arrive in 3 days. But since then am keeping on calling them, enquiring whether it has arrived or not but to no avail. Neither do they have the board nor are the replacing the mobile which is still in warranty period. They even went to the extant...
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D
dharmander hooda
from Delhi, Delhi
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Lg not able to provide spare part

Address:Kurukshetra, Haryana, 136118
Website:LG Electronics india pvt. ltd

Purchased lg refrigerator(GL-368YVQ4) which cost me 29400/- in july, 2012 with 1+4 warranty. I registered complaint(RNA[protected] DATED 6/10/15 and RNA[protected] dated 14/10/15) that refrigerator is not working but company is not repairing it by saying that particular part is not manufactured by company now. They are offering me around 10000/- (65% depriciation). but I am not satisfied with the amount company is offering. Moreover they...
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A
afzalqa
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Faulty product(Fridge)

Address:Gaya, Bihar, 823001

My Dear respected Sir, I bought fridge on 08 june 2015.And it was stop working on 12 Sep, and your technical was inform me that PCB was damage which was shocked news to me such a new product happen this, however your technician replace PCB.Again on 30 Nov fridge stop working and it reported to your call center, as per your technician PCB as well as some other part also damage which is totally not acceptable for customer which seems to...
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R
Razesh Gaganam
from Hyderabad, Telangana
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Lg 3d led tv. Primary circuit board damaged 3 months after warranty period.

Address:East Godavari, Andhra Pradesh, 533105
Website:www.lg.com

I bought an LED 3D TV. After 15 months, one of circuit boards got damaged. As the warranty period is over, I had to buy the part and repaired. A week back, again the same circuit board got damaged. And this there is no stock as the TV is of Old model. Seriously I dont understand, how can such an expensive TV doesn't have spare parts available. Do you want me to buy a new TV again? And why do i have the circuit board issue again and again? We...
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N
Nandu1203
from Mumbai, Maharashtra
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Non availability of spares

Address:400081
Website:Lg india

Bought lg led TV model LV3730. Stopped functioning due to motherboard failure. No motherboard available with the company as they say company has stopped product if the model. Very funny. Customer care advised me to get exchange against the piece in exchange offer. Is this really how lg India is functioning?...
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P
p bo
from Mumbai, Maharashtra
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Freeze

Address:411021

Namaste, I am not sure if this is going to help but I thought I would try this route. My endeavor started with LG with a mobile phone. That phone worked for one year and failed. Within one year, I had to repair it once. Interim, I purchased, Microwave, Refrigerator, and Washing M/C. My refrigerator and washing machine is down. Refrigerator is down for last one month and LG customer care hardly care about it. Two times two specialist came...
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R
rishab nakhat
from Salem, Tamil Nadu
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Regarding problem with new refrigerator

Address:638001
Website:Erode

Dear sir, I had bought a single door fridge from lg showroom which is at perundurai road, erode...right from 1st month continuously i am facing problem...lot of times i had lodged a complaint regarding the problem but every time some or the other representative comes to my place gives all nonsense suggestions which are intolerable ...your people suggests please don't keep fruits due to this the foul smell can come...cooling effect is very...
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R
ROHAN GAUTAM
from Mumbai, Maharashtra
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Bad or poor services

Address:Ghaziabad, Uttar Pradesh, 201003

I had registered a complaint on 20. nov 2015. for my LG monitor, still there is not even a call or any service from your side, i had many calls to your customer care number on [protected], they told me "sir please call on this [protected]", i am not satisfied with your service and both numbers just make me fool.. i'll go to consumer court, if you guys make me fool......
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H
howrupravin
from Mumbai, Maharashtra
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No warranty proof for customers

Address:Valsad, Gujarat, 396001

I have no written warranty(1+9 Year) proof for a product I purchased. Product Name: Home Appliances Category: Refrigerators Model Number: GL-B292SGSM Serial Number: 510NRHY0757601 Purchase Date: 25, Nov 2015 Vender Name: Poonam Electronics Vender Location: Valsad, Gujarat Let me know how and where i can get written warranty of 1+9 year on my specific refrigerator model. Vender is not giving written bill/documents for 1+9 year...
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M
mithun444
from Shahada, Maharashtra
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About tv troubleshooting

Address:Ratnagiri, Maharashtra, 415612
Website:www.lg.com/in/support/message/customer-support

Had complaint lg customer care for repairing of my tv on 8 nov complaint no RNA[protected] their technician visited us but couldn't resolve the issue after that i had mailed twice to their customer care but nothing is working for last 20 days we had been harassed by the lg service centre as no one is replying back. Mithun maniyar [protected]...
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J
jayG
from Gurgaon, Haryana
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Bad product and inadequate service

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

bought LG dishasher in Aug 2014. Earlier I was using IFB for many years. Since the last one year the Dishwasher has been giving continuous trouble. The cleaning is poor, the water does not heat up, there is no drying etc. etc. The dishwasher was taken to the workshop by your staff on the 18th nov, after they could not repair it from a complaint opened on the 13th November against complaint no RNA[protected]. Still the dishwasher is not working...
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Q
quadrihussain
from Mumbai, Maharashtra
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Parts not available in LG store

Address:831009
Website:www.lge.com

I have a LG make Micro Wave Oven, Mod- MC7649DW, Price-Rs.9300 is got faulty. I had launch a complain in LG Customer Care(Customer Care No.[protected], Complain No.[protected] on 21st November 2015. They attend the problem same day. After verifying the Micro Wave Oven by LG Technicians they told one of the Micro Wave Oven part is got faulty and that part is absolute from LG stores.So they suggest you dump your Micro Wave Oven. Their concern...
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Address:110074
Website:www.lg.com

Dear All I bring to your kind notice that i purchased LG washing machine, top loading, automatic, Model No. WM WFT8519QL through ACE Electronics, Unit No. 225, The Great India Mall, Sec 38A, Noida-201301 through invoice No. 1136 dated 22 July 2012. My warranty for three years expired and i approached you for another two years warranty which was rejected by LG on the ground of the condition that the machine is 2 years old so already...
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R
Rajarshee Angira
from New Delhi, Delhi
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LG G4 - Dead in a week's time - RNA151123091694

Address:Gurgaon, Haryana, 122001

Hello Guys, I recently purchased LG G4(FLAGSHIP DEVICE) after watching a lot of reviews where everybody was saying it is a very good phone. No doubt on paper the specs are very good and so I also bought the device. I bought it on 1st november from their authorized retailer. I worked fined for 5 DAYS and after that . 1. Started to lag(that too when bare minimum apps were running on device) 2. Images clicked by camera started to...
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S
sudiptoghosh
from Mumbai, Maharashtra
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LG Mobile

Address:Kolkata, West Bengal, 700036

I had purchased a Nexus 5 mobile in July 2014. 3 weeks back, the phone stopped working and would automatically switch on and get off repeatedly. I took the phone to the LG mobile service center in Kolkata - Suva Information Technology Pvt. Ltd. on 7th Nov and after initial checking, was told that the issue is most likely with the power button, which should become ok if the button is replaced. Since they did not have the button, I was told...
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Address:New Delhi, Delhi, 110058

We purchased 32inch LCD LG on 29/11/2009 with product details given below.
Model number: 32LH35FRCTR Serial number: 910LTFJ002683
Last week we had problem with LCD (Only sound with no Picture) and lodged complaint with customer support dated 21/11/2015 (Ref: RNA[protected] and the technician named Brijpal visited our place.

I was surprised and shocked with the response from your technician regarding the problem....
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S
Shrinivas Rathod
from Mahe, Kerala
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Microwave oven

Address:Bangalore, Karnataka, 560001

The control panel of two year old microwave oven product with extended warranty is not working . Technical support person took the pannel three months back for replacementrof the same. Now since the spare is not availableavailable theythey want to replacereplace the oven with depreciation as it was in anc. What is the annual depreciation for twotwo year old product....
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A
Akash Chandrakar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer service issue in LG India

Address:Bangalore, Karnataka, 560029
Website:www.lg.com

Hi, There are several instances (approx 4-5 times) in a gap of few months when the service person confirmed that its an issue with the magnetron and hence magnetron has been replaced due to non-heating. Last time when it was replaced i.e. the 4th time, the service person said there won't be any issue. It was working for 1 week after which I was outstation for a couple of months. Now when am back to Bangalore and started using the microwave...
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