LG Electronics Complaints & Reviews

This is with regards to my 1.5 ton LG split ac which is at LG service center (in Mumbai) for repair since 5th October 2015. Recently, the AC cooling had reduced and on 3rd Oct 2015 I registered a complaint via customer care.(RNA[protected], after inspection the LG technician said that the condenser is damaged, hence there is gas leakage.Further on 5th Oct 2015, the AC reached LG service center and after constant followup from my end, I...

I bought an Inverter AC (the best and costliest) as recommended by the dealer in Apr 2015. The installation persons from LG came in and installed the product and went away. I noticed that the AC is not cooling. I called up the dealer, they came back and said it was not working as my electric connections were improper (even though 4 other ACs were working in the same house). I bought and replaced electric connections spending 5000 rupees...

I have purchased a Micro Wave in 23.02.2013. Model No. MH2548QPS. Sr Number : The Glass Tray & Rotating Ring is damaged and I wanted a replacement/ new parts under payment. I have booked a complain through your support center.( RNA[protected] dated 8th Aug 2015. ) The service guy visited and closed the Request with Reason : Discontinued Part. I am surprised to see this with in 2.5 year of purchase how a product parts can be...

Purchased LG LCD which cost me 34000/- in NOVEMBER, 2009. I registered complaint(RNA[protected] DATED 12/12/15 that LCD is not working but company is not repairing it by saying that particular part is Discontinued by company & closed the service request. Please arrange part & repair my LCD because not a spend long time to purchase LCD only 6 years. if company not provide parts in less than 10 years customer why purchase Branded product...

I had requested for repair of my home theatre dvd system on 11th of dec. 2015. The service technician turned up and on checking found that lens head is faulty. So he said he would have it replaced on the 12th or 14th but he could not obtain the part. After waiting for 4 days he showed up on the 16th wednesday and came with a defective lens head. How is this possible with an established reputed company like lg. I cannot understand. There is...

I have made a service complaint of my front loading washing machine for higher noise at dryier level working and otherwise it was in excellent working condition. The complaint under ref no RNA[protected] was attended by their technician at doorstep and conveyed that the bearing alone is to be changed and it will cost me Rs 2000 plus and had to be taken to to service station. They have taken it away after three weeks because of chennai floods.Somebody...

LG Electronics being a good company in terms of products and services. We have purchased LG LED 32LN5120 vide Invoice number LG-0066 dated 8th April 2014 from Guman Furniture And Electronics, 61 Mansarovar colony, Kalwar Road, Jhotwara, Jaipur 302012 for Rs 26500 believing that LG Electronics is the best in Electronics segment. On dated we have reported to LG customer support service that we are facing audio-visual problem in our above...

This is with regards to my 1.5 ton LG split ac which is at LG service center (in Mumbai) for repair since 5th October 2015. Recently, the AC cooling had reduced and on 3rd Oct 2015 I registered a complaint via customer care.(RNA[protected], after inspection the LG technician said that the condenser is damaged, hence there is gas leakage.Further on 5th Oct 2015, the AC reached LG service center and after constant followup from my end, I...

Bought LG TV 32LN5650 model on 28-Feb-2014 Now after turn on the screen showing blank Technician from LG visited and checked said LED panel needs to change Given estimated cost as 11600/- Rs to replace the LED panel Product Quality is very poor (in 22 months it got failed not working )...

I wish to express my dis satisfaction for having been cheated with a faulty product. There is profuse water leakage beneath the chiller tray. The service center wanted to apply double sided tape over the sponge for sealing the gap in water outlet. I have requested for a product replacement as water is presently seeping inside the refrigerator body and I don't want to end up with a product which will malfunction/ breakdown for sure. I have...

I am complaining from last one month but till now i had nt recieve service..and my product is still in a warranty
Bt when i contact they say i have to pay for it..and from last one month my product is off its not being utilised..i had paid for my convenient bt it had become headache..the man of thsi servicecenter misbehave while talking they dnt knw to talk to girls also
I am very disappinted with lg service...

I have Purchased one Godrej Fridge RT EON 311 PD 4.3 from PAI INTERNATIONAL UDUPI on 29 Nov 2015 Bill No UDU19133. The dealer has delivered the fridge on 30th Nov. On arrival of Service person for Demo it is noticed that the Fridge is not working and display and control system are in dead condition. The service person has try to repair the new fridge by opening the fridge several times and failed to repair the same till 15th of Dec. Although...

I have bought a LG Cinema Smart 3D TV with model number 55LW5700 in 2011 August worth 1, 43, 000/-. Three months back there was an issue with the TV and LG technician told that there is a problem with the motherboard and it has to be changed.First I was told its in stock.Later, I was told its not in stock and it will take 15-20days to arrive.Now after 2months of waiting I am told that the part is not available at all and I will be just getting...

Poor service of Air Conditioner in spite of a regular follow up from my end.My first complaint was registered on 8th Sept with call centre (RNA[protected] followed by second complaint on 24th Oct (RNA[protected]and a third on 30th Nov ( RNA[protected] all for the same reason "COOLING ISSUES". None of the technician is able to solve the issue and complaint is pending from last 15 days. Really dissatisfied with the way I am treated...

We had purchased a washing machine in 2008 that had a 5 year warranty. A couple of weeks ago, the washing machine stopped working and we had called customer care for an enquirer. An individual in charge visited our home and said that one part(the display panel) was not functional and by replacing it, the machine would work again. We asked him to do the same and we would bear the costs but we were informed that the particular part was not...

Dear concerned, I had purchased a LG Refrigirator from Airoli and within 3 yrs of purchase the refrigerator faced an issue ( lower door unit not cooling at all) . I registered the complaint and got a pcb replaced ( after long follow ups) for INR 4200. Again the refrigerator stopped working (the same issue) within just 7 days of the part replacement. I have been getting slower and unsatisfactory response from the service center and the on...

I am very much regret to inform you that the said refrigerator is sweating water all around the outer body including top portion.Though your technician come and attended twice, i am fed up with the same problem occurs and its very tedious and tiresome for my wife to wipe the outer body and floor around the refrigerator area. As i have already informed you that my grant child fell and got injury which causes to shell out a sum of rupees 500/-...

I bought LG G4 dual sim dated on June, 2015. Everything was very good until my 6months o[censored]sage, till Monday(07/12/2015) when my device hanged on boot..I tried to restart it but it was getting hanged.Then I took it to LG service center in Kalyan west. After 2 hours of checking they said motherboard needs to replaced with a new one and device will ne handed over to me by thursday(10/12/2015)... but when I called them on thursday they said...

After 4 years o[censored]se, I had some issues with my LG 3d LED TV which I had purchased for 1, 25, 000 /- . I had immediate contacted the service center and they had sent a person for a check, on inspection he told me the main board needs to be replaced .After a week i checked with them again and they told me the part isn't available and they would give me about 40% of the TV original cost to get another one.There is no support for part and its...

Ever since I purchased cell its bee a problem sent it to be repaired came back a month later saying that they fixed it but its still defective. I was without a phone from nov 20 til dec 10th. lg will not stand behind their product...