LG Electronics Complaints & Reviews

We bought a LG 3 door refrigerator in Feb 2014, now the centre fridge portion is not cooling at all. This is on 30 Oct, 2015. The service centre given to us was Sigma services. They turned out to be total scam. After changing a part so-called QLC and charging us 2760rs. Their technician took away the alleged damaged part with him, (he is not suppossed to, damaged parts have to be given back to customer)and now the fridge is still not cooling....

I bought an LG refridgerator a few month ago an there has been a consistent problem with it, there is often ice formation in the lower half of the double door fridge, which has never happened to any of our appliances before. I made complaints to the customer care at LG and wlecomed your engineer to my home to have a look at this fridge, in his opinion we were not using our fridge correctly, of course that is an upsetting answer to anyone...

I had bought a 55 inch HD 3D TV in April 2012 and have also covered it under their AMC ever since. But, since last month, the TV has not been working. On contacting customer care, I am being told that a part needs to be replaced and that the part is not available in entire India as the product is now obsolete. As per the AMC, if the part is not available, I need to get a new TV. But, instead, I am being forced to sell my TV at lesser price...

LG TV bought less than 2 years ago. TV display automatic black-out happening since past 8-9 months...we thought it might due to un-proper handling of the remote controller. But recently the whole display is gone...not picture is coming...while LG service man comes & checks...says display is damaged...so will cost around 12000 rupees...How can this happen?? LG being a reputed company is providing low quality product. Or I suspect the vendor...

Hi

I have always been a loyal customer towards LG products and am currently using several of its products.
I had purchased 3d tv 42LW5700 3 years back with an expectation of firm product quality service. This expectation could not last long as my TV, which has not even completed 4000 hours on record, has fragmented lines on the display. While purchasing the product I was assured of average 20, 000 hours lifespan of this...

MIRZA MOHAMED SALEHSHA HUSSAIN, 501/B, Tulsi Arcade, Plot No. 7, Near Corporation Bank, Sector-9, Khanda Colony, New Panvel (W), Navi Mumbai – 410206. Phone No. [protected]. Date: 01.11.2015. GRIEVANCE LETTER TO L. G. ELECTRONICS I, M. M. SALEHSHA HUSSAIN, purchased refrigerator L. G. Model No. GL308VE5 CCBZEBN, S. No. 105NRQV065636 from M/s. Vijay Sales, Kharghar, Navi Mumbai on 04.06.2011 and the same was received...

The service person came to install the LG TV on wall...as there was no electricity at that time, he waited for sometime...later he asked whether we have interver connection or not...so he wanted to use the inverter current for the drill machine...we objected but he said nothing will happen...he finally used the inverter current to run the drill machine and installed the TV on wall. After few days, the inverter was not properly giving full...

I raised a complaint with your customer care no. on Thursday, 29th Oct 2015. The RNA no. is[protected]. The next day, a technician by the name Krishnamurthy attend the issue that i raised with my LEC TV procured less than a year ago. The find the fault and raised an indent immediately for a spare part with your team. Informed that Saturday the spare part will be allotted to him and he will fix the issue by then. Unfortunately, there...

My Indoor unit is not working properly, whenever i switch on its power from MCB the Indoor unit start to vibrate and run in max power with its air flap closed and after 30 seconds it shuts itself down and also its power LED is not working. Now after the installation i am facing so many issues, Whats the point of spending 46, 000 Rs if we can't even use the AC. I have lodged multiple complaints but everytime the service person comes...

I had purchased LG Split AC from Sumaria on 23-Oct-10. Model Number LSA5CP5AF6 for Rs 26000.

It stopped cooling lately and I logged request RNA[protected] on 1-Oct-15. On 7-Oct LG confirmed that part required (condenser) is no more available.

I requested decent commercial compensation but all I am being offered is Rs 3900 which is 15% of original value. This is almost equal to scrap value.

I requested...

Dear Sir, Writing this letter to you for justice as on dated 30of April 2013 i had bought LG ac LSA 3MP3M one ton ac form MADHU ELECTRONICS at Gulmohar status, samarth nagar bus stop, next to business bank, Nasik 7. Phone number [protected]. With invoice number 15696 at price of rupees 26800. Sir the product was running good for few months and as it was in one year warranty. After 9 months it has stop giving cooling. So i called Madhu...

I am S.Rajeshkumar, from Tiruvannamalai, bough a refrigerator from your esteemed company LG
Model – GL B205KMLN
Dealer - Saravana Electronics stores Tiruvannamalai
Purchased date [protected]
Net cash payment -Rs.13, 450.00.
Now a day’s all are preferring a good and perfect products for all applications because of ease o[censored]se and maintenance, and so we were preferred (leading company)...

I had requested for repair service by LG on their website on 27/10/15. However, on 28/10/15 it was marked as completed. I again contacted their toll free number on 28/10/15 and explained the issue. Although assured of a positive action, the same is yet to be taken up till 29/10/15. I had earlier submitted by microwave to LG for repair which has not been returned even after almost 30 months. My refrigerator repair earlier took months and constant...

On 9th august 2015 we purchased a refrigerator worth almost forty thousand rupees.the fridge stopped working on 8th october i.e after hardly 2 months o[censored]se.complaint was registered immediately (RNA[protected]. after 7 days and contacting the customer care and service center innumerable times a technician came for repair. he reported that the pcb was damaged due to power fluctuation even though no power fluctuations have affected our apartment...

I had purchase LG Home Theater Model No. HT 856PF from LG Shoppe, Jamshedpur via Invoice No. 1595/ LS/R1/12-13 Dated:28th Jan 2013. Last week in the said system voice output was not coming, but rest of the function were working as per the command from remote. Contacted the service centre and they deputed their service engineer for check up. Without any diagnosis, next day LG service team from Jamshedpur and Jharkhand Circle called me at different...

My family and relatives are regular customers of LG.
My sister, Mrs. Bindu Sivadas, SAYANTH NIVAS, Narath PO, KANNUR, had purchased one
LG- LED 32LB 530A. ATR, TV, Serial No.411PLFJ080179., from your branch at Manjeri, KANNANKANDY FRIDGE CENTRE, located at Calicut Road, Manjeri, on 18 APRIL 2015, vide invoice No.MJI/218.
After successful installation of the TV at my residence at Karikkad, near Manjeri, the TV confronted...

Dear sir we have brought LG Refrigerator in 2013 now we have faced a problem on lack of cooloing issue for our refridgerator on 01.07.2015 after successful calllog to LG helpline they came and detected the problem is due to struckage of gas.The technician told that refill of gas will not cover under warranty and charged RS1850 and fixed the issue on 09.07.2015 and said if any problem got within 3months of refilling we will do free service..but...

1. LG TV Model No. 42L W5700-TA 2. SL. No. 111PLNB020767 3. Manufactured Yr. Nov 2011 4. Purchase Date[protected] 5. Bill No. 0597003 6. Purchase Price Rs. 74500 7. Dealer Name Pai International, Mangalore 8. Consumer Name Narinder Singh Kaundal Logged complaint on LG Website on 07.08.15 regarding no display on TV screen. Was informed that PCB has stopped functioning and LG has stopped manufacturing PCB(within 3.5 years). LG Customer...

I HAVE PURCHASE LG AC Before 18 months .. now my ac compressor is not working i have complaint but still not any response from company or retailer . it's almost 1 month done when i was noted complaint . and now winter season comes i have trouble one months without ac in pic summer, who is responsible . they cheat with me. if any clause in indian gov. to punish retailer plz do help ... Complain no. retailer : electronic palace ...

My TV model 42LW5709 was not working from 09/10/15 due to power fluctuation even after using Power surge protector. LG Mechanic told that PCB board has gone and the part is not available. He told that the TV has to replaced and residual value will be only 10-15%. How can LG does not have any protection against power fluctuation and part not be available for 3-4 old year model? I have to pay local mechanic Rs.13k to get it repaired and he...