Micromax Informatics Complaints & Reviews

I have given my yu yuphoria on 1st march 2016 for replacement(Reference ticket id: 2433907) and the customer care executive said that phone will be delivered to you within 20 days and its two months and the complaint has not been resolved.
The yu support team always extends the date by 10 days and give me a fake promise that it wil be delivered within 15 days.
What type of customer support are you providing??...

Hiii my name is Raman I bought a Micromax phone canvas 5 e481 one
month back from snapdeal but after using phone for a day I saw a
problem regarding WiFi I compalnt in Micromax care and they changed my
phone but the new phone has problem of hanging I only used that phone
for 2 days now the Micromax care says they will replac that phone I
had given them phone back but now they are not giving Me new phonebr...

I submitted my phone micromax e481 to micromax service center on 18/03/16. Jobsheet no[protected] and they said that they will give it back after 15-20 days but still after one and half month i have not resieved my phone . Avery time i call the service center they tell me that they have informed there superior and the phone will come . I dont think they have been helping anything to bring my pohne from service...

Hi
I would like to inform you that as I have purchased micromax Q395 handset on 20 Apr-16 & I have already cleared that mobile should be 4G, battery backup must be best but after few days when I was check nothing is like that & when I was going for complain, handset replacement to D Mobile Kuber complex Ground floor & he is saying that we will try for replacement & now 1 week has been passed still no resolution is given by handset...

I m Vikas I submitted my canvas fire 4g q412 on 23/03/16 in the service centre due to a network issue and they said that within 15-20 days I'LL get my mobile but its more than on month since that day. Person in the care centre tell me call customer care. I register my complaint with complaint no.MMX[protected] and my job sheet no is N[protected]. when I call customer care no. They disconnect my call or tell me to wait for 10 days...

3 weeks back i have given my micromax canvas knight a350 to a micromax centre in west uttam nagar as the battery is dead after exact 1 year o[censored]sage and a software issue, they told me that its going to take atleast 2 days but 3 weeks had passed and i had call them many time but they gave the same excuses to wait for few more days, im just wondering the head office is just in gurgoan and why are they taking so much time, as im planning to...

Hello sir/mam.,

my mobile phone has been gone micromax head office service centre delhi from bhopal poojya enterprises(micromax service centre), they told me on 05/04/2016 that my mobile would be return in 20-30 days but now they are exceeding the days to return in more than half month...

i can not wait any more. please solve my problem and take any action immediatly.. thanking you...

Dear sir mai aaj service center gaya customer care se bat karwaye to bhe wo mera set repayear nahe kar rahe hai 3 din se service center ja raha hu mera kam nahe ho raha hai aap log bhe koye respons nahe de rahe ho mai akdam paresan ho gaya hu na service center mera sun raha hai na company set ke warrenty 5 day aur hai
Ye set swap hoke service center she mela lekin service center out of warrenty bol rahe hai 2014 Ka set hai hame service...

I have submitted my defective phone in the beginning of the month of march, 2016 and got the job-sheet tracking no: n[protected].Inspite of several follows up with the service center and on toll free number till date i dont even know the status of my mobile. Neither the service center nor the customer care executive on toll free number knows about the exacat status my mobile. It is almost going to be 2 months now, whereas a promised...

This is a mail written to micromax keeping snapdeal in loop

Hi sir /madam
In regard to your cold shoulder as regards my pathetic experience with micromax, finally i have given my micromax mobile at ramesh nagar workshop for repair and subsequently purchase a new mobile from amazon and sure i didn't want to go wrong for the 3 time so didn't went with micromax, the so called indian made product

I was being...

I am using micromax canvas doodle phone(Q391).The battery of the phone found bulging and i contacted the mobnet mobiles service centre working at manjeri, malappuram dist kerala on 26/3/2016.I have remitted rs 500 as advance for booking new battery on the same day. I contacted the service centre many times and they said the battery is not received.Now it is more than one month that i could not use the phone.I request your urgent intervention...

I bought a phone "canvas Selfie" booked on 07/04/2016 and delivered on 24/04/2016 @ 2:00pm. (Online)
On the second day it falled from my bed and the touch panel and screen broked inspite being provided inbuilt gorilla glass provided by the manufacturing company.

THe company showed commercial advertisement on television that it won't broke whether hit by hammer or a car being run on it. But still it broked.
br...

Dear sir/madam,
This in reference regarding our led tv micromax no:50b5000fhd 127cm. Purchaced dated 23/03/2015 through snapdeal . Due to some techinical problem the led tv was not in a working condition, hence we complained the service center dated 24/07/2015 complain no:mh[protected], the technician checked and informed us that something needs to be replaced hence he went without resolving the issue . After day to day follow up...

From: ganesh hankare
Sent: wednesday, april 27, 2016 4:22 pm
To: [protected]@micromaxinfo.com; [protected]@micromaxinfo.com; rahul.[protected]@micromaxinfo.com; vikas.[protected]@micromaxinfo.com; sachin.[protected]@micromaxinfo.com; r.[protected]@micromaxinfo.com; rajesh.[protected]@micromaxinfo.com; [protected]@mm.com; [protected]@micromaxinfo.com; [protected]@micromaxinfo.com; [protected]@micromaxinfo.com
Subject: re: job sheet no. : w[protected]

Does...

I have just purchased this micromax canvas duet II, eg 111 on 11-3-16 and ater 4-5 days it start to trable me then i have to search their service centre which i found very hardly and submitte my set on 23-3-16 vide their jobsheet no n[protected] for replacement of the set, i was assured to replace this within 7-10 days. but till date my set not replaced and i am suffering a lot...

I have micromax canvas spark q 380
It is in the warranty period
It automatically switch off at any time either when I m nt using this phone
I go to the service centre 2 times but I m not satisfied because this problem hasn't solved
I hate this phone
At emergency this phone put me in trouble
I got irritated by this phone
Micromax is worst company...

I had submitted my handset Yuphoria with job sheet number is w0.[protected] for speaker issue at Micromax service center aundh pune on[protected] and I was told that I will receive it within 40 days.Now its[protected] today(more then 65 days) and still I have not received my phone.I am wondering that I bought a phone to use and not to keep at service center.
Please someone who is liable to take action do act on my complaint against...

As per conversation with executive mr. Ankit i have submitted my mobile to micromax service centre on[protected]. Job sheet no. Is e[protected]. I want my problem resolved as soon as possible. And try to exchange my mobile with another mobile of same price. If it could not happen i am very sure to disclose all these matter with social media. And one more thing this particular set has more problem(Aq5001). If it is not working in...

I have purchased micromax canvas e353 in jan 2016.
On 3rd april my cell got locked and was asking for a ppp(Privacy protection password)
I took my handset for unlocking the device at service center of sakchi tank road jamshedpur jharkhand on 4th april around 12.45 hrs.At the very first instance without listening to the problem what my set had the representative told me in a disreputable manner "your screen is broken so we need...

I have purchased led tv from reliance digital shop on[protected]. After installation tv manual control panel is not working. The same confirmed by the technicians and said they will come later . So far no body has rectified the problem including rd and local technicians....