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Motorola Solutions Complaints & Reviews

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Last updated Oct 25, 2023
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Motorola Solutions Phone Numbers

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1800 440 2205
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371
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+91 12 4419 2000
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205

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Motorola Solutions Head Office Address

Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14
Gurgaon
Gurgaon District
Haryana
India
122001

Motorola Solutions reviews & complaints page 48

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A
akhil001
from Pune, Maharashtra
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Disappointment on the service

Address:Guntur, Andhra Pradesh, 522004

Sir,
1. i am capt shaik Abdulla (Indian army) from Guntur. I had a problem in my phone, it gets frequently hanged screen doesn't get swipe it gets struck, key pad gets automatically typed.I mentioned the same problem to your service center in arundalpet, guntur, andhra pradesh on 10Apr 17.
2. But they updated the software and my phone is still in the same condition in which it was before now they are saying that it is a touch...
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A
anmol sahu
from Varanasi, Uttar Pradesh
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Unsatisfactory performance

Address:208011
Website:motorola

Sir,
This is to inform you that i have been using your Moto G4+ since 3 months but the performance nd the service provided by your service Centre is really poor. my phone has been a headache since i bought it as its earphone jack wasn't working and phone use to get heat up really badly just after 10 minutes of gaming. i reported this to your service centre nd it took them one month to come up with the resolution. but as i got my...
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sai gembali
from Bhimunipatnam, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response towards customers and taking too much time for repairing

Address:Srikakulam, Andhra Pradesh
Website:motrola

Sir, iam here tell you that i have bought a moto G4 play mobile from amazon services on 30th march my mobile has been switched off and i put the phone charge but its not charging so i decided to repair it in your authorized service centre and the shop owner has said to come evening but the repair wasn't completed finally the owner asked money for warranty service...
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Address:New Delhi, Delhi, 110059

I purchase Motorola X style on 4-oct-16, just after one month from purchase date touch screen of got stop working, on 16/11/2016 I submit my phone to service Centre and they took two month to repair my phone even they don't give me any standby phone and again touch stop working in March, again I submit my phone to service Centre on 30th March 2017 and again they don't give me any standby phone, and they again just telling me that it take...
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shashank247
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My newly moto x play motherboard not working

Address:Pune, Maharashtra, 411027
Website:motorola-mobility-en-in.custhelp.com/app/home

I am so angree with discusting motorola customer service my newly moto x play cell motherboard not working and when i went to service center that people are replying it will take min 8 days...each after 8 days they are replying same even after 20 days they told me that our we have recieved faulty parts from company thats why we will oder ur motherboard again and now after a month these are replyng sameeeee..."we have recieved faulty parts...
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Kripa 13
from Ludhiana, Punjab
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I'm complaining about the service at authorised service centre

Address:Chandigarh, Punjab, 160047
Website:Motorola

I'm from Chandigarh, I recently bought Moto M on 24th January, 2017 and my charger adaptor and wire isn't working properly. I went to the authorised service centre, they asked me to submit my phone and to take a Back-up of my documents.
I questioned them a lot of times, that if there is a hardware problem, why would they need to analyse my phone's software.
They said they need it for some kind of a key in my phone.
But...
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S
SINHA016ADITYA
from Hyderabad, Telangana
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Moto G4 plus (In warranty

Address:Vellore, Tamil Nadu

Dear sir,

I am compelled to write this letter to you, to make you know that i purchased your product named Moto G4(Plus) five months ago, and i am repenting on my choice.

My so called new phone(Moto G4 plus) is showing such a bad performance that I can say this is the worst mobile phone I ever used.Before this I had good thoughts for the brand Motorola because it is one of the most reputed brand in the market.But...
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Address:New Delhi, Delhi, 110063
Website:Motorola

I purchased Moto G4 plus on 18th oct 2016. Within 15-20 days I started facing problem regarding Camera. When I asked for replecement of that defective cell phone their customer executive told me that they can not change my phone because phone can be exchanged only within 10 days of delivery. So they suggest me to visit service center. I visited moto service center at tilak nagar delhi ( ) where they made the phone even worst and after that...
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Albin George Muvattupuzha
from Basavana Bagevadi, Karnataka
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Irresponsible staffs

Address:Ernakulam, Kerala

I am from Ernakulam. I ve given my moto g4 plus phone to your service centre at kalloor on 1.3.2017 for battery and display issues.They said me a time period of 25 days. After one month i visited service centre since i did not even get a call or msg from your service centre last 30days. Then your staff told me collect phone tomaro morning. So i went there after 2 days and then one young lady in your service centre told me on 8.4.17 it is...
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S
sonu kumar 123
from Kotputli, Rajasthan
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Charging jack loose and not charge properly

Address:New Delhi, Delhi, 110059
Website:MOTOROLA

I purchased moto g turbo on date 3/8/2016 now my phone is in under warranty period. i visited moto g service center tilak nagar near police chowki ( or in front of haldiram sweet ). after getting token of my mobile i just concern with counter no.1 ( this counter handle by mam ) she passed my mobile phone inside for servicing or check up to praveen engg. with in 1 minute mam told me this problem of your phone is not done because water enter...
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S
shukul
from Vikasnagar, Uttarakhand
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Delay in redressal from service center

Address:Gurgaon, Haryana, 212404

My name is ravi kumar... I purchased a motorola moto e2 on[protected] and after 2 months it hang and switch off. Many times i tried to switch on but failed. Then i visited the nearest service center in allahabad (B2x-069 radio centre) mr. Manish is a person who deals me there, after one month when he returns my mobile phone starts and before reaching my home it again hangs and became dead the next day i again submit the phone this time he...
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J
Johny Storm
from Melur, Tamil Nadu
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The display of Moto G4 plus

Address:Chennai, Tamil Nadu, 600071

I bought my phone...In January n now its showing screen burns...Some ghosty images of my keyboard n the notification tray option gets retained on the screen...How do i fix it...I donno what to do...I searched the internet n sone said it can be replaced in the warranty if i have one...
So i[censored] can help me with anything...Please reply to my quirie n write to me ASAP...
+1 photos
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R
rnrajput.1990
from Kolkata, West Bengal
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Earphone not working properly & network problem

Address:Gurgaon, Haryana, 122001

I purchased a moto g4 plus last month 9/03/17 after that just we are checking the earphone voice i fount one side of earphone is not working. i visited 10/03/17 at service center sahara mall gurgaon they said it is a software problem and fixed it after three days i faced same problem i visited again they said hardware problem and fix it after 8 days i faced same problem. and right now i am facing network issue so please help us i want my...
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Anjali Bajaj
from Kolkata, West Bengal
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Warranty not accepted and battery and charger issue

Address:91
Website:www.consumercomplaints.in

I have purchased moto E3 power on 1.11.2016.and it is in warranty...after a few months there was first of all problem with the charger and few weeks later the battery of the phone got damaged...i trusted this brand due to its battery speed the most but now i will recommend everyone not to purchase this product ...was not expecting such kind of damage issue...moreover the worst part is the service centre provided in kolkata in saltlake is...
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S
SwatiSharma5
from Pune, Maharashtra
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Customer service issue

Address:Ahmedabad, Gujarat

I had bought phone on 3rd March and post which i had got it repaired due to liquid damage (Paid 6200) from Motolora centre. I collected my phone on 29th March but did not use it as it belonged to one of the my family member. On 4th March, when the phone was switched on, i figured that sim slot 1 was not accepting any card and chip was broken. I went to Motorola center back with this complaint and they told me that it was destroyed and i had...
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N
Nikhil__007
from Delhi, Delhi
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Adapter cable

Address:Hyderabad, Andhra Pradesh, 500088

I visited DilshukNagar Service center(Hyderabad) of Motorola to change my adapter cable as it was in warranty period. First they talked rubbishy then said that they cant do anything as they have login issues. they noted down the required details and said it will take at least 10 days to get the cable. Now again they are calling me to come to their office for some requirement. after that it will take few more days to get my cable.. so I have...
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A
Akhilesh Beevan
from Hyderabad, Telangana
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Missing warranty of moto x style

Address:500036
Website:www.motorola.in

Sir, i have purchased motorola moto x style on 05 october 2016, on 04 april 2017 my phone has some issue (Repair) so i went to motorola authorised service center, so as it is in still warranty but the imei number is showing "out of warranty". I have purchased motorola moto x style (Xt1572) from flipkart on 05 october 2016, by calculating the date it should be in warranty period but the warranty is missing. So please help me to claim my warranty....
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Pavitar Thukral
from Almora, Uttarakhand
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Motorola 4g plus

Address:143001

My motorola phone is not working properly. I went to the service centre but they denied to repair my phone and didn't entertain us properly. They told us that Motorola services are turned off in amritsar. They even adviced us to go and complaint a file againt them in consumer court. So please tell us Where should we go now to get our phone repaired which is still in warranty....
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Address:New Delhi, Delhi, 110017
Website:Lenovo complain fourm

My moto g4 plus is having lots of problems like hiting problem, automatically shut off, battery drained. Ghost touch when charging... Most important thing is i was submitted my phone in motorola service centre goal market counght place delhi... They take my phone for two days. After that i face same problem.. They are not working properly so please because these things i'm not happy. Please help me..

Regards
Rajib bharali...
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vjnaruka73
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motorola Pulse 2 Wired Headset With Mic (Black)

Address:Jaipur, Rajasthan, 302015
Website:www.motorola.in/home

I have purchased a Motorola Pulse 2 Wired Headset With Mic (Black) from Flipkart ordered on 18th March and it was delivered on 19th March i went out of Town nd then i found that right side of headphones is not working properly and sound is not clear called up to flipkart on 1st April they said its out of replacement warranty i can repair it, they provided me a service center address, i went to a one more motorola service center and then went...
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