Samsung India Complaints & Reviews

I bought s10e from croma and after 1 month i started facing heating problem and bateety drain issues . Battery drain was too fast that i need ro charge my phone 5-6 times a day seriously. When i visited service centre they performed software upgrade and they said it will fix the iasue but it didn't and the problems remained as it is. Service centre people were very disrespectful and they even humiliated me saying that uou just want a new...

That being allured by the advertisements and claims made on the internet by Amazon.in on its website, I placed an order for purchasing a Samsung Galaxy M21 mobile phone, on Amazon.in vide order dated 29/07/2020, invoice dated 29/07/2020, bearing Order[protected] for a total consideration of Rs. 13999/- including VAT and other taxes.
That the said phone/device was delivered to the Complainant upon payment of full amount above...

I bought Samsung level you about a year and a half ago and a few days ago it died completely and are not even turning on.
I gave them to a nearby service center and they said that they are out of warranty so they cannot help.
I was ready to bare repair cost and I wanted a solution for them.
Does your company sell your service only until they are ibn warranty?
is my ₹2500 wasted?
or can I get my query...

मेरी कंप्लेन है, डेटेड २४/१०/२०१९ को shri radha rani shop hanumana district Rewa मध्य प्रदेश se samsung A२ core जिसका EMI no [protected] और मॉडल नंबर S M -A 260GZBGINS
serial number- RZ8M70N18CN purchase Kiya tha suddenly mobile band ho gaya tab mai samsung service centre Techno minds itar complex, 1st floor rewa Mp le gaya...

I'm using Samsung M30s almost a year and from the beginning it has the network issue so I've changed the SIMs multiple times within 3-4 months although the problem was not resolved.
I've delayed to visit the service center because o[censored]navailability of alternative mobile.
Finally, I've submitted my M30s on 26th Sep'20 for repair and today 5th Oct I've visited to service center and they told me that the motherboard and many other...

I'm being cheated in the name of service. I have given my Samsung tablet to Samsung care, Bapuji Nagar for repair on 15.7.20. At the time of repair the display is working fine. And their staff says that issue is in power switch which cost around 440/-. After 15 days we called customer care and they say your work is completed. And when we go there they say it's not resolved yet, you have issue in display, it's not working. So now the situation...

We are purchasing a SAMSUNG 55NU7100 TV from a reliance digital mall, nashik at Date:- 27/01/2019 and it has a 1 years additional warranty but now tv showing a "bright spots on a screen"when tv is on.
Suppy state GSTN Number:-27AABCR1718E1ZP...

I have bought a Samsung double door refrigerator worth rs 32, 000 (bill enclosed) on 07.07.2020 from GAYLORD SAMSUNG DEALER, DEHRADUN.
I was told by the shopkeeper that If i pay the amount using the SBI credit card I will get a cashback of 10% with max cash back of 6000 in 3 months (mentioned in the receipt also) (enclosed). Therefore, I paid the amount rs 32, 000 using my SBI credit card.

But so far i have not received...

I lost the bill of my samsung dual door fridge and its compressor is not working properly as its in warranty but i don't have bill, the shop which we had purchase the Fridge his shop has been closed /sold
I tried calling customer care but no help for bill copy or getting replaced compressor which is in warranty .

Adding of Fridge and model and serial no
Serial; no :-R5794PAD300229V
MODEL\YEAR :- RT26FAJSARX/TL/2013br...

My Samsung Galaxy J6 mobile phone's display pixels ink started to spread on the screen, although phone was working good, no display breakage, no hanging problem, no blackout problem and any other physical damage.
So, I visited Samsung Mobile Repairing Center (C-34, 1st Floor, RDC, Raj Nagar, Ghaziabad, Uttar Pradesh 201002) to replace the display for which I paid 3500INR. But after display replacement hanging problem, screen blackout,...

Respected sir,
The technician named Sachin Rajpoot in Delhi (Badarpur) proved that samsung provides poorest services to its customers. He was totally careless and didn't came to fir our HD tv which we ordered from amazon. We called him several times but he kept making excuses whereas he was supposed to come early. we ordered our tv with extra delivery charges as we needed it urgently. But this person proven samsung as the worst...

I have purchased side door fridge in gaya through Aditya Vision 2 to 3 yrs back two month back we got issue in that fridge complain was lodge in service center vide complain no-[protected] after 10 days service center person visited and said some issue in kit so we hv to replace this kit after 1 month they have provided that kit and charged approx. 7to 8 thousand but problem does not resolved next day again complain to gaya scrvice center...

I purchased Samsung Led TV on 21st March from Darjeeling Reliance and it stopped functioning from August and I registered a complaint on 22nd August via phone call but till now I haven't got proper respond from Samsung Customer Service and whenever I call them they talk in very bashful manner which is very inappropriate.....

Ordered samsung note 20 ultra through samsung website on 15/09/2020 with deferred exchange option with my old samsung galaxy s9 plus (8gb/64gb). My order id is [protected]. I received samsung note20 ultra on 16/09/2020. However, samsung exchange partner cashify never reached out to me. Samsung had communicated in their mail that the exchange would get initiated within 2-3 days of delivery. I sent many mails to samsung customer care to take...

Maine SAMSUNG LEVEL U BLUE BLUETOOTH
30 SEPTEMBER Ko
SYANA District BULANDSEHAR
Se Purchase Kiya Tha.
Shopkeeper Ne Mujhe Repair Kara Hua BLUETOOTH Diya Hai
Jo Ki Dekhne Par Saaf Dikh Jaata Hai.
Mere Sath Dhokha Hua Hai.
Main Last 6 Years Se SAMSUNG Use Kar Raha Hoon.
Mujhe Lagta Hai Samsung Bhi Ab Repair Kare Hue Product NEW Bata Kar Sell Rahi Hai
Mujhe Aapse Yeh Ummeed...

I had brought samsung M31 from amazon on 29.5.2020. Within 10 days the display blacked out and i had to repair it in samsung gallery for 5000rs which should have been under the warranty period but shopkeeper denied. The mobile again has stopped working on 25.9.2020 i found that the battery has bulged and the mobile speakers was also not working and its not getting charged. Amazon has been trustworthy all this time but now i doubt they have...

Purchased a Samsung refrigerator, knowing of the brand on March 2019. But it has really disappointed us especially during lockdown when kids are at home. In July 20th it produced some weird noise and we contacted customer care. So the mechanic checked it the next day and said that the digital board is damaged and he replaced it after a week but it didn't work. Then he said that the compressor is damaged and we had to replace the compressor....

1.I bought a Samsung Galaxy A71 on 5th March, 2020.
2.I had a charging problem on my phone a few days ago and i submitted my phone to Service Center on 19th September, 2020 as the phone was under warranty.
3.The executive there told me to keep the phone and they provided me with a receipt copy under "Charging problem issue". They called me back saying that some parts had to be changed and it was covered under warranty...

I am an extremely frustrated customer taking to the internet with the hope that this will atleast generate some helpful response from Samsung!
It has been over a month since i lodged a complaint for my Tv Display issue.
Two days later a technician showed up who checked and said they would need to place order for some ‘part’
It’s been over a month and after multiple calls to the toll free number I get a response...

I have lodged a complaint yesterday and my service Request numbr is [protected]. I have not heard anything from your service Engineer.Is my complaint registered or not?...