Samsung India Complaints & Reviews

I purchased Samsung M31 mobile offline.I got some display issue so i submitted phone on 16th Sep'2020 to service centre & in return i received a coupon on 30th Sep'2020 & they said now you can buy phone from any samsung store offline.I connected to samsung store but they are saying M series is not available offline & i can't redeem coupon online.I called to customer care with the same issue they are saying M series in not available offline....

I have got the same details.. To pay the clearence fee sum of 22, 500 rs and by name bishop jeff something.. And prizes samsung tv samsung laptop samsung T-shirt and sum of 500, 000 British pounds... It is fake I guess I have the number wich he is calling from is [protected] bishop Jeff
Please take action kindly.....

I have purchased a mobile handset “ Samsung M21” on 31st July 2020, within 1-month time the mobile started following problems
1. Heating ( Phone’s backside was heating a lot)
2. Charging (lots of time was taking in charging)
3. Touch not working” some time and sometime doesn’t work.

When I visited at Samsung customer care for the above issues, they are denying to repair it under warranty. Samsung...

My Samsung A50s phone screen freezes and stops working suddenly while under use. It becomes completely dead. I went to the Samsung Service Centre (Shop no. S-28, 2nd Floor, Prime Mall, Vile Parle) for repair as it was under WARRANTY.

Day 1 (12/09/2020) : I submitted the phone (after standing in the queue for 3 hours!) and got it back by evening. They said it was due to water accumulation on the charge point which had to be...

I am facing issue with my samsung m31 purchased in mid march 2020. Updated the software and then the phone got stuck in a boot loop. Tried to charge the phone and restart, it was charging but still stuck on the main samsung screen. Took it to the sc and without touching the phone the technician said motherboard damage need to replace. We insisted that they check the software once so they took the phone into the service room. No idea what...

This is my latest samsung service request no. [protected].

I bought refrigerator in the month of February 2020, from day one I am facing issue of the fridge.
I have contacted several times into the Samsung Customer Care, they are just generating service no's andautomatically closing it without resolving my ticket.
One of its employee named Manish(manish.[protected]@partner.samsung.com) was following up with this issue.br...

On 26.06.2020, i purchased samsung panel (Model ua55ru7100kxxl) from vijay sales, sector-8, rohini. Inv. No. Mentioned on the credit card sales receipt is 022466. I paid rs. 54585.99/- through my axis bank credit card. As per the offer by samsung, cash back of 10% on this i. E. Rs. 5459/- and 2.2% mfr. Cash back amounting to rs. 1201/- was to be credited to my credit card account on or before 90 days i. E. Latest by 23.09.2020. So in total...

I purchase my galaxy m31 three months back, there is not a single scratch on my phone, the service center guy said this damage doesn't come under warranty, problem of toch panel is common in galaxy m31...

In my house there is wifi so when the wifi was new it was connected to mobile but now it is saying that internet may not be available so then after i restarted the phone then after also saying that internet may not be available after that i have formated my phone but no result also saying internet may not be available ok so do anything for it....

Dear sir, my mobile model is c7 pro. I visited your service centre 11/09/20 at Bathinda.( punjab).My phone's screen was not working properly. I gave my phone to change it at your centre. . I paid 5780/ for it but when I get back my phone at 22/09 it is not working properly. Blue light filter getting auto onn and screen light sensor was not working. I went to center but the staff of the service centre was not intrusted to attend me. Pls help...

I ordered samsung note 20 ultra through samsung website on 15/09/2020 with deferred exchange option with my old samsung galaxy s9 plus (8gb/64gb). My order id is [protected]. I received samsung note20 ultra on 16/09/2020. However, samsung exchange partner cashify never reached out to me. Samsung had communicated in their mail that the exchange would get initiated within 2-3 days of delivery. I sent many mails to samsung customer care to take...

I had ordered Samsung Galaxy Active 2 Watch 4G black (Steel) on 14-Sep-2020 on samsung india website using my corporate email id with order id as [protected]. It was a prepaid order. The order delivery date was 29-Sep-2020.

As on 29-Sep-2020, there has been no progress on the shipment and it is still in approved status not even packaged.

I written several emails and called customer support regarding an update...

Maine 3 mahine pahle charger liya tha aur uska box kuch time ke baad phek diya aaj ke date me charger kharab ho gaya jabki uska bill mere pass hai lekin sirf charger box nahi hai is liye change nahi ho raha hai kya customer ke saath aise ho deal karte hai aap. service centre bolta hai ki box nahi hai to change nahi hoga...

I had purchased one samsung tv model no. Ua32k5300arlxl serial no. Oabn3pa57039466b on 25.09.2018.
This tv is an additional tv in my house in a bedroom and is not extensively used. Once the tv is started, it shows picture for 15/20 minutes and then goes blank. On complaint the company mechanic (Call no. Ref. [protected]) had inspected the tv on 15.09.2020 and stated that part nos. Bn95-04223a and bn94-10761b needs to be replaced and...

Samsung m30s motherboard board change karne ke bad network problem service sente se problem solve nahi kar raha hai customers care se bat karne ke liye bol rahe hai customers care ka number band hai call kar ke paresan hai 1months se mera phone ka problem nahi solve ho raha hai contact no.[protected]...

I have not been able to repair my mobile yet due to mobile back glass damage at the samaung sarvice center since 4 months.
Samsung note 10 plus
Email [protected]@gmail.com
Mobile no. [protected]
Hyderabad...

My refrigerator had stopped working on 12th august and i called up samsung service. They came on 13th august and checked it and said the compressor is gone and since the refrigerator is in warranty period
So they will replace the compressor in a week.

They were paid visiting charges of 460/- and then they sent another bill for 1298/- as amount payable against request no. [protected]. I have no idea for which this bill...

Hi, i regret to say this that i am a customer of samsung. This company used to be at the peak of its market but sadly it's customer service has degraded, in fact destroyed the reputation. Why am i saying all this?
Actually i just bought a samsung phone it was working perfectly fine the night i last saw it working. And next day it's gone. The screen was not working.. The phone was showing many issue... So, i thought not an issue my...

Dear,

Product detail

Company - samsung
Product category - mobile phone
Model number - sm - a707fzwmins
Bill no - [protected]
Date of purchase - 10.12.2019
First service date - june
Second service date - 05.09.2020
Warranty - 1year

Subject - my complaint against samsung india regarding selling a defect product with worst servicing.

I...

I have ordered a product (Samsung note 10 lite) on 19th. The delivery date was on 25th and still i didn’t get any response from the shipment team. It’s a very bad service. When i called the customer care, they said the order has been cancelled. Without even notifying me they cancelled my order and still i haven't received any emails regarding this. I want my amount at the earliest.

Order no:[protected]...