Sony India Complaints & Reviews

I had procured Sony Vaio lap top, model name:SVF14212SNW IN5 & ST. No:0011252 dated on 25/11/2015 along with 2 years extended warranty. But sir, when i was step down at your authorized service center at Indiranagar, Bengaluru, they told me that the extended warranty is not update so they can't service the lap top. After that i immidate come to my retailer & inform that the retailer had already taken Rs 999/- & have me the cash memo. Retailer...

1) I purchased Xperia Z2 from Anjul Impex, 523-A, Ambedkar Road, Opp-Axis Bank, Ghaziabad (U.P).

2) I got warranty of one year on the same but after using it for less than a week its battery got puffed. So Sony service centre Ghaziabad replaced my handset with Xperia Z3 (IMEI No. [protected]) 20.02.2015 dated (Copy enclosed of Bill) on dated 20.02.2015, but after using it only 3 months, its ringer got burst & not gave...

I bought a sony xperia c4 black 2hrs back frm CROMA store at lower parel phoenix mall..cant believe it when i call someone or recieve call the screen disappears
Cant dc the call as well..even if i press the lock button & try to unlock it..nothing happns..finally whn i plug it for charging the screen appears & when i unplug it the screen appears & phone is normal...need help in urgency...

Hi,


I brought sony xperia Z ultra in month of FEB 2015. Since i bought it was having some hanging issue, but thinking it might me normal android bug i ignored. similar happened in month of october while i was on leave watching TV, so i kept my phone aside for a while and when i again took my phone back it was not responding to touch. to my surprise when i thoroughly inspected my phone it has got some cracks. i searched...

Dear respective,
I bought sonny xperia m4 aqua last 20' oct 2015. last few day I m facing network frequency problem in my mobile.so I show it in sonny care in Ahmedabad 13 jan 2016 but still problem not rectified and 14 jan 2016 my sim slot no.1 not visible so I give mobile in sonny care at mehsana 16 jan 2016...its request please change it and provide me new mobile m4 aqua....

I have purchase the mobile sony xperia e2043, two months before after purchase with in two days i have trouble with my mobile, continuous hanging trouble to open message, contacts, call register, and all apps, its was repeated says apps not responding, i give the mobile to authorised service centre at vadapalani joshi garden still it not work properly please give the solution to solve otherwise please keep your product with you, because it...

Sir,
I have bought new Sony Home Theatre on[protected]. They commited me to give demo and installation. I have contacted customer care more than 6 times in four days. Every time they are you will get call in one hour. But still I didn't get response.Few month back I bought new Sony Bravia TV and Sony Mobile.

I had very good opinion about sony. But the above things made me frustrated about your company. Felt very bad...

One month back I bought Sony Xperia C5 Ultra Dual E5563, Sl. No.[protected] from Vivek & Co, Adyar, Chennai. The mobile has not work entirely, it is dead and not boot up, no power, hanging, display blank, not charging, etc., on 10th January 2016. Immediately, I submit to Sony Service Centre - Smart Care, 25, Adyar Bridge Road, Adyar, Chennai - 20, Ph:[protected]/[protected]. Job No: W[protected] dated 11th January 2016. ASC comments: Hanging,...

This is to report a repeated problem on my smartphone. I purchased it on 21 Jun 2014. Within 1 year it developed a problem wherein the main camera stopped responding (black screen) along with flashlight remaining continuously on once selected on manually (have to restart the phone for flashlight to go off). This was rectified in month of May 2015. The same problem repeated itself in the month of July 2015 and phone was again repaired/ rectified....

SIR,
I Purchases a mobile handset make by sony Model No.:D2212 IMEI No.:-[protected] from Sony Center, Ranchi dated 13/02/2015.
I have facing display problem in this handset from about one week and when I got to sony service center then the service center told to us that it is a physical damage & not under warrenty while it is not a physical damage. In hand set also heating & network problem.
The response of service...

Sony ear hook headphone received without hook to one side. It is not possible to use without hook to clamp with ear. Pl arrange to send the desired product....

Dear Team, I am purchased a mobile Sony experia M4 set from Vashundhra Infocomm Indore.as commitments of 4G compatible mobile phone but recently emp launching set is not support of 4G.I am meet with shopkeeper and service centre but not proper support to resolve the issue. Request you to all kindly resole the issue on priority as set is only 2.5 months old. Regards, Shubhkant [protected]...

I have purchased a sony vaio laptop MODEL No. SVE1511AENB IN5 SERIAL NO. 7057934 on 11-FEB-2013. I have also purchased an extended warranty for 2 years. So intotal 3 years I have. After 2.5 years my laptop screen goes white frequently and got it normal after restarting the laptop. So I have visited the service center and they promised to rectify the issue. But I got the laptop back (after 15 Days) with the same issue. So again I have submitted...

On 6th Jan took my old camera battery to Sony shop, Anna Nagar to buy a new one. The sales person gave a battery after seeing old battery. Next day morning when I tried it was a different size as v we're going on holiday went to the shop to exchange the next morning but the battery was not available, the guy told to come next day to collect cash. As we came back on 17 I went to collect cash but the guy who sold the battery was very harsh...

I purchased Sony Xperia Z ultra about an year ago. The rubber seal inside the charging port cap, which is supposed to protect the phone from water damage, broke. When I visited the service center, under warranty period, the service center officials told that they could not repair the same as don't have the spare parts and the product's spare parts would not be available as the company has discontinued manufacturing the product. I purchased...

Dear Sir/Mam, I(Mr. Praveen Kumar. Bhoga) have purchased Sony LED TV 24' KLV-24P413D with invoice no. UPL-2782 on[protected] at Pai International Electronics ltd, uppal, Hyderabad through Bajaj finance. I got SMS from Sony CC on[protected] at 4.06 pm stating that "Dear customer your service request ID 30197973 is assigned to See Balji Electronics;Hyderabad ph.no.[protected]/60". When I called to the above number they said that technician...

Dear Sir, I am using SONY Bravia LED for last two years and recently it having display problem . So, I registered complaint vide no. 29883873 and service engineer visited to our house and take the charges but not able to identify the problem. I have been advised to take to LED to service center namely Start Electronics, Naraina Vihar Delhi. So, I took the LED there and have been told that panel is not working so, it has be replaced and...

Hi Sony team,

Let me just start here by expressing my dissatisfaction after purchasing your SONY M4 because it has resulted in much disappointment for me in short span of time (40 days to be precise) for reasons elaborated below.
1. First complaint - On the 10th day of the continuous usage of the same handset, the mobile phone suddenly switched off on its own and the battery discharged completely, even though it had...

Dear Sir, on 4th january 2015, i, Abhishek Burnwal submitted my Xperia Z2 in Asansol Service centre as mobile screen was not working properly. they assure me that with 7 days same will be repaired. but till date no positive response received. whenever i called they ask for another 7 days. My job order is W[protected]. Please help me so i can get my phone at earliest....

In last month when i reach to Bhopal customer care they don't have a window 7 OS AFTER that they install professional virsion . with that my laptop is not working properly .that i inform to him. they sad whenever i found window 7 i call u . when i again reached bhopal customer center they said "your hardisk is crash . becoz they dont have window 7.i m speechless and i waste my money....