Sony India Complaints & Reviews

we purchased a sony KLV-32EX330 led t.v on[protected] ... [protected] the t.v get a compalaint of mother board we Visted the sony service center on[protected] they check the t.v and said that there is a mother board problem it may cost 6, 500... please give the consesion on the mother board . we cant pay 6, 500 for the spare part please take an action on my problem Mobile no- [protected]. (model name KLV-32EX330) (serial no[protected]...

My LCD had been breakdown due to some of internal problem against which we have booked first complain on[protected] complain no. [protected] & second on[protected] complain no.[protected] and till today no action has been taken from Sony India, Delhi. Our warranty had been expired against which we have taken extended warranty. Kindly take serious action against same on prior basis & notify me or I should take any other step for resolving...

(MAIL 1) SENT Hello Sir/Mam, I am visiting your service station approximately for one month for my television display replacement which is damaged and out of warranty, I gave my television there on[protected] with my job ID no :- J41792481 and after 15 days I got my television back with replaced panel and I paid rs[protected] rs for servicing and 200 rs for onsite visiting, where 200 rs are not mentioned on my bill) and on...

I have given my Sony Experia Z1 mobile for repair as the back panel was damaged. This mobile was submitted to ACCEL FRONTLINE LTD a SONY AUTHORISED SERVICE CENTER. I had submitted the mobile on 13/08/2014 and still have not received my mobile back. It was told to me that it might take 15 to 20 days as it has to go to centralised service center. However this mobile has not been repaired yet. When I am contacting them I am still getting a same...

Sir. I have purchased a SONY LED TV model KLV40R452A, SERIAL NO.4306235 on 2.9.2013 from M/s.QRS Kozhikode and the TV is under original warranty of 1 year and extended warranty of 2 years. The TV went faulty about one month back and upon registering a complaint through the TV dealer M/s QRS, a technician from M/s.SONY turned out for repair. He did diagnise the problem with the TV switch and removed it (It is learned that this complaint is...

I purchased sony bravia KDL 32EX550 in Aug 2012 in Rs.39, 500/- and after 2 years in Sept 2014 colour display problem statred. I booked complained on 12.09.14 with ID No.20902363 at Sony call centre. Next day sony technician visited and told that LED panel needs to be replaced and informed that the cost of LED panel will be Rs.16, 000/-. I was shocked to hear that within 2 yrs we have to spend 16000/- to repair the TV. We purchased the sony...

ur laptop parts is so delicate...there is in keyboard... key has problem... recently i changed my 3 parts of laptop.. 14, 000 rs service center had charged me...when i bought this ...by this i m facing this problem... i baught a brand new laptop with bill... but i dought there is a problem from diller.. they giv us old laptop......

i brought sony led 32 inch on 17/09/2014. The owner of showroom said they will come tomorrow and they will fix the t.v on wall. next day call came and told me that they will come next day. Next day no call came at last i called then and asked them when they will come they told me with in half and hour but they didn't come again i called them there reply was we will come don't call me again. After waiting for 1 hour i called them again then...

I had purchased a Sony Xperia ZL mobile phone on 05-Jan-2014. Recently, the camera of the mobile was having a problem (black spot appears on the camera & pictures). I approached Metal Tech(Sony Authorized Service Center) for repairs on 04 September 2014. I was issued a job sheet (job number : W[protected] against my complain. I was told it would take 9 days to repair my phone. I visited them once again on 07 September 2014. They then informed...

Screen Flickering frequently and very unstable, tried to replace the set up box and cables like HDMI's. But, getting the issue frequently. Screen Error : Unsupported Signal or Check the Signal" Balckout with in every minutes. After, running TV it started with in 2 - 3 minutes. Please book my complaint, and please do the needful as soon as possible. Uday Singh House No 130 Ground Floor Strret No 04 Shivpuri Krishna Nagar,...

I am a Sony Loyalist but no more .I bought a Bravia TV last August 2013 & the mother board has to be replaced in the 13th month ( sept'14 ).The cost for the same is Rs 7500.I feel cheated as a customer, after paying Rs 50, 000 odd for the TV, in 13th month the mother board has to be replaced . The service person says that in electronic items, we cannot a guarantee anything .Is it ? Is a customer expected to change mother board in 13...

Riken P. Patel i have sony - c i submitted my cell for repairing when i gave him my cell i gave cover also and now they told u gave us only cell we are not taking cell back cover and i argue than they told me in job sheet there is nothing mention about accessories now they refuse to give my cover back they demanding 1500/- for cover it completely fault of them case they current change office that causes they miss my cover but they...

From: [protected]@hotmail.com To: kenichiro.[protected]@ap.sony.com; kazuo.[protected]@jp.sony.com CC: sunil.[protected]@ap.sony.com; allwyn.[protected]@ap.sony.com; swati.[protected]@timesgroup.com; hemant.[protected]@ap.sony.com Subject: RE: 'SonyIndia=[protected]'Service of Sony BRAVIA Model: KDL-46CX520 IN5 bearing serial no : 2421427. Date: Fri, 19 Sep 2014 06:51:41 +0000 Dear Mr. Kazuo.Hirai : SONY HEAD JAPAN Dear Mr. Kenchiro : SONY INDIA MD Dear Mr....

Sony India has so bad services. They are just irritating me alot with their all time worst products. People buy things/products for their own and i think sony wants to keep their products for themselves. I brought this phone SONY XPERIA SP, (IMEI-[protected]) and now i had to send my phone again for microphone problems. I don't know what they did with my phone. I am so mentally tensed, please ask sony to help me solve my issues or i can...

i have submited my vaio laptop at service center on[protected]. and said that its USB port and touch pad key not working, please resloved it, then today its process take 13 days yet they did not tell me in how many days they will give them my laptop, this service response is very very bad. i never suggest to anyone any type of sony product. my alptop serial number is...

I own a DVD home theatre system of Sony. It is facing push power protector problem. As an educated person, I went on their website and many other tech sites to find a solution to it. I did all the steps to resolve the issue but nothing happened. Finally I called the customer care for service request. After 2 days an engineer came to my home from Orbit Electronics, Worli, Mumbai which is one of their service centers. He asked me the problem...

I had bought Sony BRAVIA HD TV KDL-42W700B first week of march 2014. Its been hardly 5 month Tv display has gone. Sony centre people saying will replace the display. How convent it is to say and what's a point of buying new Sony TV. I fail to understand if its a brand new Tv how the display can go. I bought Sony Tv only for its great quality & service. Thank you Jatin Shah [protected]@gmail.com...

Greetings of the Day!!! Its been almost a month gone by & I am yet to receive a reply from Sony side. I have never expect such kind of customer service from one of an esteemed & renowned organization. I have purchased one M2 mobile from Sony World, Kolkata on 26th July'14. After using mobile for twenty days suddenly display of the phone problem occurred. When i went to service centre they told me that parts need to be replaced....

My Sony Vaio Laptop ( MODEL SVE151J11W) IS not working from few days . DETAILS BELLOW 1)After on the laptop screen show OPERATING SYSTEM IS NOT FOUND & after few minutes the screen convert to white. 2)Some times the laptop given massage THE PC RUN IN TO A PROBLEM. 3) SOME TIME NOISING. Send reply to bellow address: ghoshmidnapur.[protected]@gmail.com and surajit.[protected]@sisprosegur.com Thanks Surajit Ghosh Sis Cash Servises Pvt...

I got my Sony Xperia Z phone on 14th March 2013 and after 9 months o[censored]se the ear speaker stopped working. Went to service center and they replaced my phone and gave me a new handset. The new handset was working fine when again after 8 months there were 2 dots started appearing on the screen. Went to service center and they said that we can only give you 20% off on the new handset that you buy again from Sony as my phone is out of warranty....