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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Address:411004

- this is on activating international roaming pack called iroam free of rs 3500 for 10days.
- i had chat with executive of vodafone with reference[protected] with respect to activation of above pack from 11th november. I was confirmed that this is all set and shall be on from 11november
- when i landed in uae on 11november, this pack was not on.
- i had chat with executive with reference[protected]. I was asked to deposit...
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Puspendra6613
from Jamshedpur, Jharkhand
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mobile number portability

Address:Sikar, Rajasthan, 332404
Website:www.vodafone.in

Sir/madam i'm trying to port my number since last 2 months but i didn't get replay by company, i'm try to call customer care but problem didn't solve, i'm getting replay who display please try after some time, my balance is cut but porting message didn't received, company making me fool since 2 months, please help me, i'm facing many problems since last 2 months, thank you...
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Sintu Gorain
from Contai, West Bengal
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vodafone number 7407488534 churned

Address:Birbhum, West Bengal

I have purchased a sim on 1.11.17 and on 3.11.17 it disconnected. When contacted to distributer he say your number churned go to vodafone centre. Vodafone centre say your mobile number churned as you have more then 9 connection on your name and we cannot start this number again. When we complaint via e-mail to vodafone wb circle they say your number churned due to wrong activation. Which is true i am not understanding. They are making fools...
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Bollywood gossip pack wrongly activated by your team - rs. 75 deducted - please refund.

This is the third instance where any pack was wrongly activated from your end. At first instance, we contacted customer care and then they were able to get it de-activated and we got the refund (I could not recollect which pack it was). We missed out on the second time and now this is the third time.

We were unable to get...
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A
Arunarora2528
from Delhi, Delhi
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misbehavior and unavailability of services

Address:New Delhi, Delhi, 110031
Website:www.vodafone.in

Dear sir,

I am a respected citizen of the society and i duly respect others as i know how to deal with people in the society...

I want to share an experience which i got when i unfortunately reached vodafone store in delhi... It is a branch situated in geeta colony, delhi-31.

I asked them to convert a postpaid connection to a prepaid connection which is with the name of my mother lalita arora..br...
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Address:560049

Hi... I have initiated a mail in the month of july'2017 to disconnect the connection and i have received the acknowledgement mail as well. The connection is not in active since then. All the dues are paid. I have the id for permanent disconnection and reversal of the amount, id's are mentioned below... These id's are created after paying all the dues..

Permanent disconnection id[protected]
Reversal of amount id –...
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A
abisakhi
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customer service

Address:Chennai, Tamil Nadu, 600061

I wanted to bring this into ur notice about ur staff in customer service dept. Recently happened to enquire about linkin aadhar card wit my mob no in d nearest vodafone store which is in chennai nanganallur (1st main road) ur staff workin there doesn't care about customers at all, they don't respond, they made me wait fr an hour for just enquiry and they were rude, couldn see their ids to mention their name. I was so much frustrated and if...
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Address:Jaipur, Rajasthan, 302012

I am submitting an issue of fraud against vodafone mini store. I am a very old and regular customer of vodafone. Near about 2 years before i got a postpaid connection of vodafone from your vodafone mini store, awadhpuri, kalwar road, jhotwara, jaipur. At the time of process of postpaid connection the owner of that mini store had collected rs.350/- as a security from me and given a slip of receipt (Which is enclose with this mail). Now i want...
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Pavan Black
from Chirala, Andhra Pradesh
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staff careless attitude

Address:Krishna, Andhra Pradesh, 521225
Website:Vodafone.in

I’v contacted vodafone mg road office in vijayawada twice in this week regarding my connection transfer from post to pre-paid. I’ve been to this branch few days ago and i was waiting for almost 20 minuets and no one bothered to enquire or provide any assistance to me. Most disappointing part is there are barely 8 -10 guest’s and the staff are very relaxed and busy with chatting in their mobile and having fun between the colleagues....
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ajinkya manore
from Mumbai, Maharashtra
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recharge done not reflecting in account

Address:Mumbai City, Maharashtra

Hi,

I had ported to vodafone in the month of august and i recharged of amount rs 445 (84 days plan). I made a cash payment of rs 445 at vodafone gallery around mid august and number was activated on 29th aug. However, the same recharge was not activated on my account and i was not able to perform outgoing calls due to no balance. I had to make recharge payment of rs 349 to be able to perform outgoing calls.
I just had...
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M
Munivel Mukesh
from Chennai, Tamil Nadu
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sms not sent

Address:Tiruvallur, Tamil Nadu, 600072

My vodafone number [protected] was blocked for sending sms from three month before When i asked customer care they asked me to register in TRAI. I have sent sms only to my friends. But without giving any alerts they blocked my number. how to unblock?...
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PuneethShetty
from Mysore, Karnataka
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currency deducted

Address:Mysore, Karnataka, 570020

I already had a internet pack but my currency has been deducted and at 11.58,, i got an sms saying i have used internet and my currency has been deducted for no reason because i already use an 80days plan where it has 1gb of internet per day and also the vodafone app is also not working at all.

After talking with the customer care executives, they are saying we are sorry and we can understand your problem but we cant solve...
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A
ajaysharma1982
from Delhi, Delhi
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outgoing/data services blocked

Address:New Delhi, Delhi, 110071
Website:VODAFONE

Dear concern,

Nobody has called me for address visit & verification... And updated status that verification agency called & that time mobile was not reachable even they have not tried anymore & i have not received missed call alert.
How pathetic is this vodafone service???
I called to vodafone customer care no. & they have confirmed me that they are sending request once again for address verification but it will...
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sathiyaprathap
from Puducherry, Puducherry
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sms blocked

Address:605107

My vodafone [protected] number was blocked for SMS.I asked to customer care they said that i need to register with TRAI. I registered in TRAI but there no response. Actually I did not do any kind of marketing message . I will send messages to my friends and relatives only.Without my knowledge they blocked.How to un block?...
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U
UDHAYA KUMAR M
from Uttiramerur, Tamil Nadu
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my old postpaid sim status

Address:Chennai, Tamil Nadu, 600120

Hi

My name is udhaya kumar i use vodafone network few months before, my old vodafone postpaid number is ([protected]) i have stopped using the number because of my personal reason. After that i never use the number but your network send a msg for bill payment, i pay money by ur collection agent through manual. After that i get confirmation from him and call through cancellation.

From last month onwards i receive...
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4
405088
from Noida, Uttar Pradesh
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call blocking

Website:Vodafone

Sir, before 2week i purchase a sim of voda rs. 445 he give me a plan unlimited calling with internet for 84 days. Last 2days i will not make any call. I call back to customer care these guys are misguiding me he says com change the rule you will recharge your voda sim minimum 10 rs. Bal than the plan will activate, so i recharge but my 10rs. Recharge is over so again i will not make any call even custmer care also. Please sir do something....
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David vijayan Bala
from Chennai, Tamil Nadu
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no response

Address:Pondicherry, Puducherry, 605107
Website:consumer complaints

I have two with same network of you. Last week check offer on my cell.in that we saw one offer (401-unlimited voice call and 1gb net for 70 days) and no necessary condition will not displayed in that. So we recharge that offer.. We used that in two days. After that we find problem. We contact customer care of vodafone. He said, only 250 calls per day and 1000 calls for per week. Then am asked to him. Why u display on offers unlimited voice...
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Vishalmum
from Satrikh, Uttar Pradesh
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fraud

Address:Jaunpur, Uttar Pradesh, 222161

Hellow sir..
My name vikash mishra vill&post tarati jaunpur
[protected]
I have recharged on 9th november of this month with the suggestion of vodafone costumer executive that if i'll recharge with 348 then i would get 1gb data per day and so unlimited calling for 28 days with t&c applied.
But i have got only 10 gb additional data at once and then i never get any kind of data balance from vodafone.
I called...
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Djain1009
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bill sent despite safe custody

Address:380008
Website:www.consumercomplaints.in/new_complaint

The phone was kept on custody in the month of april 2017. Then bill for the months are as follows:
May - rs. 1077.16
June - rs. 1012.00
September - rs. 1159.95
October to november - rs. 1893.91

Phone was activated by the company and had to pay the charges of safe custody 3 times.

Last time the phone had has been put on safe custody was 22nd september 2017.

Have been...
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devpareek
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port

Address:Mumbai City, Maharashtra, 400076

Right now my number is from Vodafone Mumbai. I am sending SMS to 1900 for porting out to Vodafone Rajasthan. I am trying to send message to 1900 to obtain porting code but even after several days to efforts using different handsets, I am unable to send the message to 1900, I do not know if Vodafone has stopped my message to 1900 or not. I really need to get the porting code. All my bills are cleared (everytime) and I have a NR 3000 deposit...
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