Yatra Online / YatraTrip.in Complaints & Reviews

Dear Sir,

On 14/10/2008 I tried to book ticket from Mumbai to Chennai online through Yatra.com. Payment was made through Master Card. After one minute of the completion of transaction I received a mail from yatra.com stating that due to some problem at their end the ticket could not be booked and the payment amount of Rs.5387/- reference no.[protected] would be credited back to my account.

But to my shock when...

credit card no- [protected] my name is ujjwala mehul mehta i m the card holder n i am a new customer i received my statement late and am assessed with late fee and finance charges and not ready to pay as i have not asked for e statement.. Please help.....

MY NAME IS AMIT MAKHIJA . I AM FROM AHMEDABAD GUJARAT.
I BOOKED 3 TICKETS FROM WWW. YATRA.COM DATED 18TH OCT 2008. FOR DELHI TO AHMEDABAD DATED 5TH NOV 2008. FARE WAS RS. 3775/- ( KING FIHER AIRLINES ) ( YATRA REF NO. 2086323)

BY MISTAKE THERE EMPLOYEE MR JAMIT SINGH BOOKED TICKETS IN WRONG DATE. ON THE TIME OF BOOKING HE CONF THE AMT RS. 13143/- FOR THE DATE OF 5TH NOV. 2008 . I AGREED TO SWIP FROM MY ICICI CREDIT...

I had booked a ticket for flying from Mumbai to Accra (Ghana) on 26th Aug 2008. The booking was done through Yatraonline web site. The Ethiopian ticket reference was[protected] Yatra Online Reference no: OM3NRWE).
Because of certain reason my plan changed and I cancelled the ticket on 23rd Aug 2008, much earlier to my flight date. Both the airlines and Yatra confirmed the cancellation and said that the refund will be received...

this is to tell the insincerity of the organisation yatra.com, i am shiv kumar saxena and mine yatra reference No. 3YQDKA and booked on 11 sept 2008 cancelled on 10th sept 2008, it was confirmed to me that in 15 days the money will be refunded, but till date no refunding is done its approx 1 month that no refunding is done.so severe action must be taken as i have payed on credit card....

i was in the process of booking a flight from mumbai to delhi. there incurred some error, mostly a deliberate one, or may be it was a flaw in yatra.com website that i got the message that my ticket money, Rs. 3585 was blocked and then it has not yet been released. when i contacted their customer care, they say it would take 7-8 days before it gets refunded. so it has caused a great deal of inconvenience to me and i urge the concerned authorities...

My Far East Extravaganza tour is done with some sweet & bitter experiences.

On 16th we haven’t got breakfast at hotel J A Villa Pattaya? I have spent 150 baht for breakfast in same hotel restaurant.
First Hotel at Bangkok was very small & AC was so bad. (You have replaced this hotel against your commitment for Baiyoke suites hotel it was more better than our hotel)
What the hell coral island tour...

I had booked the package for malaysia for INR RS 38500 per person and the concerned person was ms. Priyanka Rastogi[protected] extn 2392 and mentioned her specifically that i am not intrested to pay even a single peny more than this, than she told me you should book your package right now so that it will not be increased, , moreover she demanded my credit card numbers, because she has to book hotels online, i have given that too but...

I would to inform you that on 13 June, I was booking a Kingfisher airways ticket for Delhi-Jammu of 16 June ON YATRA WEBSITE. While processing the same I had fed my credit card details at the payment step but still I got the message reflecting in my screen that ticket is currently unable to process and the amount which we have debited from your account shall be credited with in two or three days.

Even after this i called...

i had made an enquiry for Delhi-Kuala Lumpur-Delhi air tickets from yatra.com and Ms. Ritu offered a reasonable fare and insisted on a deposit of Rs.20, 000/- before they would proceed with booking.

After deposit of Rs.20, 000/- they started saying "please wait till today evening" but did not confirm bookings. After waiting for more than 48 hours I asked for refund of my deposit on June 5, 2008 and have sent a reminder...

sir,
on 24th march, my cousin went for booking the tickets through yatra.com, he tried two times, and everytime the server was down, finally he booked through spice jet on the same day, and confimation also obtained .Iwas surprised i was informed by sbicard.com, that my account has been debited twice on the same day through yatra.com and spice jet also.When i informed sbi on line they asked me to downline the complaint and send it...

never call Yatra.com CSR after 6 pm,
because,
1. they get tired after working for 3 hrs (their shift starts at 3pm).
2. They do not answer your question, they read a paragraph to answer your question -as a school going kid.
3. accounts dept do not work after 8pm. so no Ac/ settlements after 8.
4.you get a CSR after a long menu, and obviously they are dull.
5. Speak to a CSR for 5 mins, the line...

On 14th of April, 2008 around 18.15 hrs I booked a ticket destined from Bangalore to Delhi (Indian Airlines : IC-404)and I paid the payment through the ICICI Net Banking, and the payment was successful. But as soon as i was redirected i got a warning message :

"Sorry, but one of the flights you selected is no longer available. It's annoying, but it happens.
Your card has been pre authorized for the booking...

YATRA.COM - I have booked the tickets to Singapore(2+1) for Rs 80, 000 in 2nd week of Dec 2007 (Singapore Airlines) and Cancelled in 3 rd wek of Dec 07 and after continuous followup I got refund for my tickets after decuting charges in end March 08. and No reply about refund of my charges paid to Credit Card due to delay in their Refund.

Also I the payment is done by credit card then they will refund ONLY on that card so you...

This is in reference to my CITIBANK GOLD CREDIT CARD.

I have recently done transactions with Yatra.com. My card details including name on card, card number, expiry date, cvv number have been taken by yatra executives Anuj Mahendru & Zohaib Salah. They have fraudulently charged my credit card and are now not providing any receipts in spite of repeated reminders. They have charged me three times the hotel price as checked...

Ref. My Booking of Flight Ticket from New Delhi to Paris and Booking of Hotel as per your invoice number YT984285 dated 20-Dec-07

With much regret I would like to inform you that I have had a very unfortunate experience with you Yatra.Com. I have incurred a lot of monetary expense and time wastage to come back to my home by the grace of God. A brief is given below for your study. I would definitely need the expenses...

Dear All,

I had booked a return ticket for Mumbai-Banglore on 19
th jan from yatra .com for 25 feb 2008 for ic108 my
yatra refrence number is 4uf9oo in the name of
Prashant p Gupta. on reaching the air port i was told
that there is no ticket in my name i was shocked to
hear that after being charged for the ticket way back
in jan . when i contacted the yatra they put me on
hold...