Yatra Online / YatraTrip.in Complaints & Reviews

I purchased a ticket on line from yatra.com for Rs 23 grands from delhi to port blair on 21 may 09. the money got deducted from account however no ticket was allotted to me (YATRA REF NO. 658QWA). on repeated phone calls i was told that my money will be refunded to me within 7 to 15 working days. on the same day there was another ticket was available at reasonable rates however i could not process the transaction as i had exhausted my credit...

First of all, i advice you NEVER TO BOOK any hotels with yatra.com.They run such a critical business as bookings and give false confirmations.<br />
I made a hotel booking for ooty for 2 days with yatra(ref no - PXA8UA).<br />
i got an email immediately with the itinery and the booking status mentioned as CONFIRMED.<br />
I called up yatra customer care(where i was kept waiting for hours) and asked them...

I DO NOT HAVE RECEIVED CREDIT CARD AFTER TWO MONTHS, SOME EXECUTIVE FROM THE BANK HAD APPROACHED ME AT MY WORK PALCE AND PERSUE ME TO APPLY FOR SBI-RAILWAY CREDIT CARD AND TOOK MY NECESSARY DOCUMENTS ALONGWIITH APPLICATION AND DID NOT GAVE ME ANY REFERENCE. I HAVE APPROCHED BANK'S HELP LINE FOR CREDIT CARD APPLICATION STATUS BUT THEY ARE NOT ABLE TO GIVE ME ANY INFORMATION OR STATUS REGARDING MY APPLICATION. IF COMPANY DECLINING CARD,...

Dear Sir

This email is in reference to bring to your knowledge about the issues pertaining to credit of refund amount in case of cancellation of ticket booked online thru agents like Yatra

I had booked ticket thru Yatra for a travel within India in December and the same i had cancelled .After charging their service fee the balance amt was suppose to be creditted with 21 working days as assured by them
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Hi,
I was booking a flight ticket from delhi to riyadh - while booking everything went well until i made the payment through icici net banking gateway and then this message came and the ticked was not booked.

"Oops! Seems we did not get a response from the airline reservation system. Please bear
with us while our customer service representative contacts the airline to confirm your booking. We will call...

because of your website we r geeting a problem that we are going on9th and back at 14th but u
gave one person is going on 15th we all are family us ... we booked the tickets all
at 9th but u gave that dates like 15th 10th
we are requesting you please change the dates please because we all are one family and if are
suprated then we can not enjoy the holidays i request u to change the dates thank you i hope you...

This mail is about my grievance with the unprofessional approach by the team at Yatra.com.

Booking Reference: Hotel accommodation- CJB03A Travel- ZH603A
I had planned for a leisure trip with my Parents (senior citizens), spouse and my one year old son, over the long weekend (10th April – 12th April) to Mahableshwar and decided to book a package with Yatra.com (Hotel Accomodation and travel arrangements).
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I am very much impressed by the dis-services of the Yatra.Com, with the unprofessional behavious of their executives,

I am surprised how the company is allowed to do business,

I booked a package - Hotel and Local sight seeing for Beijing from Yatra.Com 's Gurgaon (India) office . I paid by the debit card, but their executive said that the booking is confirmed . But latter they told that the package is...

I booked the airline ticket on yatra.com.
The site is so designed that you will be deceived if you are not extra careful.

I was deceived by many un-necessary fields which lead to wrong name in passenger list.

I immediately called the customer service, but they washed there hands saying that you just need to cancel the ticket there is no alternative, leading to there earnings of 900/-

They...

I had booked a ticket from Cochin to Delhi for 22nd May 2009 in March 2009. Then i due to some reason i thought to cancel the flight and called up Yatra customer care on 1st April for knowing the cancellation charges.

Miss Bhavana Malik, one of the travel consultants on call, gave me the following statistics for cancellation charges:

For a non-refundable ticket, the base fare will not be refunded and an additional...

dear sir.
I had booked a ticket at yatra.com office situated at cannaught place, new delhi, on 19th of jan for a srilankan flight from delhi to male'.this flight was rebooked for 20th jan 2009after paying penalty for no show on 19th.i later cancelled the ticket at yatra.com office where i Was told that the balance will be transferred to my account after 21 days.till date there is no transaction done in this regard and their agent...

Hi,

I booked the ticket for my sister from New Delhi to Newyork on yatra.com. I was asked for the required documents i.e. authorization letter and visa copy, which was sent through mail within 24 hrs of booking.
But after somedays on my inquiry they sent me mail reply that they haven't received required documents and have canceled the ticket. This was informed to me after 1 week.

Then now after...

hello

this has happened for the second time with me. i tried making a flight booking on yatra.com. and even when there were no seats on the airline the yatra.com site continued with the booking charging my credit card the amount for the tickets. then i was told that there were no tickets available and the amount would be refunded within seven days. now its 25 days and there is still no hope of getting back my money. soon the...

Dear Sir,

I had booked a ticket from bhubaneswar to Kolkata of 08.03.2009 by Jet Airways Eve Flight through Yatra.com booking reference no.T6G8QA & your PNR No.NVXQFK.But due to change in programme we had requested for rescheduling the flight on 07.03.2009 through Jet Air Call Center reference no.G031335 & I had been told to pick the tickets from the counter by depositing Rs.750/= but when I went to collect the ticket...

Dear Sir/Madam,
This company should be taken to court and should be booked a royal penalty. Hopefully, if some one having adequate powers seeing this complaint must act with this fraud company.
I had tried to book ticket for Delhi- Pune on 3rd Mar 2009 but the website could not provide me a ticket, ended with a failed transaction ( that's what yatra claims to be) but my amount got deducted for Rs 4786/-.
This amount...

Dear Sir / Madam,

Greetings! We had booked two onward and two return tickets from Kolkata to Mumbai and back through Yatra.com and paid for the same through our internet banking of Karnataka Bank on 31-Oct-2008. Subsequently on 11-Nov-2008 we cancelled the return tickets. The following are the details of the cancellation:

Yatra Ref number: NVEDPA
Booking Ref: 2127081
Cancellation Ref: 2386380br...

Hi,
I have booked a airticket through yatra, from Bangalore to Delhi . Due to some reason, I had to abort my journey, I thought of cancelling the ticket.
So I saw the eticket issued to me by yatra, there it was mentioned that 750/- will be Airline cancellation charges, apart from this Yatra service fee will be 300/- for offline cancellation & 150/- for online cancellation.But I went for online cancellation on their website,...

Dear All,

I'm an avid travller and have travelled extensively around the globe! Till now, I have been making my own arrangements till December 2008, when my family looked at a newspaper Advertisement from Yatra and they insisted that we take the package as it seemed to be very lucrative and takes care of all the headaches of hotel bookings and the rest of the logistics..

Well, before I bring some of the...

Written to Yatra .com by Rajesh Dhiman

I had booked a Package from Yatra for Goa from 17 Nov to 21 Nov.After paying Rs 21224 to yatra i got very poor services which i have never expected.Firstly there wasnt anybody for Airpot to Hotel transfers.I called to Yatra People from airpot and got response that Hotel has confrimed that Cab Driver is Waiting for us at airpot whereas I hired a taxi from airpot and reached Hotel and asked...

Respected Sir/Ma'am,

I would like to inform you that, on 22nd August 2008, I had cancelled one air ticket (from Calcutta to Delhi) with Yatra Ref. No QWLS0A at Kolkata Airport and submitted the document to Yatra on 22nd September 2008 as advised by them. (the ticket was on name of Mrs Jhunu Chakraborty). On mail Yatra confirmed that they may take 20 to 25 days to refund the money. How ever, I have not received the amount...