Yatra Online / YatraTrip.in Complaints & Reviews

I booked my ticket but ticket not confirmed

You guys taken 27 881 INR from my ICICI bank
Just refund asap or confirm ticket. If I am not able to travel then I wil file case in court for travel compensation for new flight charges and accomodation etc.do not play games ..i know you wants to get refund charges ..i know its games to keep some money to run your company

Refund or face legal challenges...

Recently I had a booking with yatra. Booking id is[protected]

The hotel confirmed that they don't accept booking with Yatra. Still yatra showed it as available and charged me money.

No customer support service is working. No chat support not even call number.

They are not responding or refunding my money.

It is really very difficult and poor....

I have booked tickets on the 13th of November for 4 passengers and even though the amount has been deducted from my Banking Account, I have still not received any Ticket Confirmation or an email stating any technical issues for cancellation or refund of the amount.

Details of the Operation -
Booking Date 13th November 2021
Date of Travel - 18th December 2021
Time of Travel - 13:40
Airlines Name...

Dear
Sir/ Ma’am
Herewith, I Mohnish Saiyed sharing my booking detail, Chandigarh to Ahmedabad tickets for 4 passengers including myself, PNR : IL2S4J. However, By mistake tickets we’er booked for 16th November 2021 instead of 15th November 2021. I contactes airline and cancelled the ticket within one hour of booking and indigo care executive told me to refund fully on yatra portal. therefore my request to consent person...

Sir,

Our Trip to North east Darjeeling & Gangtok From 30 Nov to 4th Dec. we family of 6 members travelled through Yatra.com and had the worst experience regarding their arrangements of Vehicle, I happened to talk to Mr. Amit Singh and paid the whole package amount of around 2.94 lakhs. Then we were asked to take help of Mr. Puneet if there is any problem with our Travel Arrangements. As scheduled we reached Bagdogra Airport...

Still not received a refund after being promised by the Yatra Person who called on 03.11.2021 that the refund has been process and I would recieve a refund in 3-4 days

below is the case

Neither AIR INDIA nor YATRA is looking into expediting the refund on the ticket
AIR INDIA confirmed over phone that there is a full refund but are not sending any mail to me
Yatra on the other hand is finding ways...

I have done the bus booking at 2pm in a Day for my Wife, but Bus Booking rescheduled in night even after scheduled .Now my wife have to travelled back to GURUgram and again come back in a Night. This is ###....

I have been reaching out to Yatra and getting disappointed everytime by standard copy-paste response from Yatra staff asking same details in all my queries/complaints. Yatra booking ref:[protected] for an international flight refund. Airindia confirmed the eligibility of refund, but it should be requested by Yatra and yatra staff is marking my all complaints 'resolved' without acting on it. Air India confirmed they never received any refund...

Neither AIR INDIA nor YATRA is looking into expediting the refund on the ticket
AIR INDIA confirmed over phone that there is a full refund but are not sending any mail to me
Yatra on the other hand is finding ways not to refund the ticket
I had booked a ticket on AIRINDIA ticket no[protected] through Yatra Ref no[protected], Due to restriction in the US, I was not able to fly in May and got this ticket cancelled....

I tried to book hotel on yatra app but due to issue with payment failure i didn't receive booking confirmation due to that i tried to book again but then it booked twice. My Payment deducted twice and i informed them immediately through email but they are refunding the amount for one booking.
they are behaving like a chor comapny.
Please issue refund for one of the below.
Booking Reference Number[protected]
[protected]br...

As agreed by yatra that full refund from cok to del at the time of booking

Your behaviour is not acceptable

Now yatra will give full refund for cok to del

Or I will file petition in concern

You r cheating to me .you r floating unnecessary mails

Helo yatra, I want ful refund, al issues will be leaved to u

Wen u will pay the refund, I cannot ask u again...

I have booked a holidays with yatra - to make the booking i shared mine and my husband's name as well as our passport copies with yatra representative. Yatra representative has made a mistake with my husband's name.

I have been trying to contact Yatra for a week and answered was promised to me every day (without success).

Yatra now refuses to change the ticket claiming it was me who did the mistake. I am sure...

I had book a flight from Dibrugarh to Bangalore which I cancelled on 19.10.2021 due to some inconvenience. They showed that I would get a refund of Rs 4283 that will be credited in my account. It's already two days and I have not received it yet. Booking reference number:[protected]...

These is to inform you i karan dutta had booked a flight ticket from bagdogra airport to mumbai airport for 06/11/21 in spicejet from yatra website with yatra reference number[protected] and during the time of the payment the money was debited from my bank ac but i did not recieve any information of the booking nor the ticket was booked yatra has done fraud with me my only complain is that yarta needs to refund my money and they are...

I have been in touch with Yatra foe a refund on an AIR INDIA ticket vide yatra ref number[protected]
It's been months that the refund is not processed, and all the time team asks for additional time
A same ticket was booked for my wife with the same airlines and date
she received full refund on that ticket

I need my refund and compensation from Yatra at the earliest...

Dear Sir,

This is with reference to my flight cancelation (PNR-D68STP) refund from yatra.com. I mailed many of the time for refund but did not get proper response from their end.

Kunal Bariya (Team Leader) - SME Operations from Yatra.com has mailed me that refund has processed and It has already credited to my account but till now I have not get my money back. I had shared my Bank statement to Yarta support...

As per yatra.com support refund is processed on 4th Oct however the amount is not reflecting in my Paytm account, even Paytm support denied receiving any refund from ARN/RRN provided by yatra.

It's more than 13 days this issue is not resolved....

Booked a ticket as a user from Yatra.com website. Booking amount of Rs. 11230 was deducted from my state bank India A/C which shows transaction as successful but I did not receive any booking confirmation neither on email nor on my phone. Just received a message stating my bank did not respond to the booking reference id[protected]. There are invalid customer care number where when tried calling said number does not exist.
On yatra.com...

It has been 15 days but Yatra has not refunded any fee for SBSTC BUS BOOKING FROM DURGAPUR TO KOLKATA booking reference number[protected]. Have written and called to customer service but zero response.
SBSTC-ASANSOL - KOLKATA - AC - 07:00 (ASN DEPOT)
Durgapur
08:15 AM 30-Sep-2021 DURGAPUR, City Center Bus Terminus Durgapur, City Center, Durgapur, West Bengal 713216, DURGAPUR
Kolkata
11:45 AM 30-Sep-2021...

This complaint is regarding refund of my cancelled ticket PNR Z9HJ3, Yatra ref:[protected], refund application no: [protected] and [protected], this cancellation was done on 9th May 2021, ticket was under name of Motilal Mathur and Malti Mathur, originally they were due to fly from Ahmadabad to London on 30 March 2021 by Air India, but due to frequent cancellation and rescheduling of flight due to covid situation, i finally decide to cancel...