1mg — worst service from 1 mg

Address:Gurgaon, Haryana, 122001
Website:1mg.com

Hi,
Very much disappointed service from 1mg. First they give wrong delivery date. Later they are not able to deliver the medicines. Ask them several time that, those medicines are urgent. But 1mg didn't bother about this issue. If they are not deliver within committed date, then don't give any excuse.
I ordered medicine from 1mg site on 14th july and they give sms as well as mail that medicine will deliver within 16th july. 16th july i got a sms of the delivery person's number. I tried this number 10 to 15 times. But as usual the person didn't pickup phone. Today is 17th and i am not sure you are able to deliver this medicine today also. I have a concern with 1mg, if you not able to deliver medicine within time then why you give the blank date. They forgot that they deal with medicine, which need to give priority.

Regards,
Sumit
Was this information helpful?
No (0)
Yes (6)
Complaint comments 

Comments

Dear Sumit,

We are sincerely sorry for the disappointment and inconvenience caused due to delay in delivery of your orders. Please stay assured, an urgent delivery of the orders have been arranged and we would try our best to get them delivered at the earliest. Also, a strong feedback has been shared with the team concerned on re-scheduling of expected delivery dates so as to make sure such incidents do occur in future.

Stay Healthy!
Team 1mg
Hello Team 1mg,
You have delivered wrong medicine. I ordered Fol 123MF and you delivered me Fol 123. Don't know what kind of service you give the customer. And I think Team 1mg does not take this indecent seriously. That kind o[censored]nprofessional attitude I faced for the first time from any e commerce site. Request you to collect medicine from me and refund the amount as soon as possible.

Regards,
Sumit Guha
Hello Team 1Mg,
I really wondered what a great service you provide to the customer. You just amazed us I ordered Fol123MF and you delivered me Fol123. You think all the customers are fool. Need cancel your license and punished your organization. You just forgot that you are dealing with life.

When I told 1mg guy delivered me wrong medicine, he asking me for the bill picture. And I already attached with it.

Request to everyone don't go with 1mg.

Regards,
Sumit Guha

Dear Sumit,

We are sincerely sorry about the unpleasant service experience and the discomfort caused to you. As requested by you over the call, a reverse pick up has been arranged for the delivered medicines and as soon as the pick up is done refund amount would be initiated to the same mode of payment.

Regard,
Team 1mg
Dear 1mg,
I have ordered medicines on 26 august 2017 and on checking the status it is saying that vendor is verifying the stock and its 24 hours now, I hope this issue will be resolved at the earliest.
Dear frauds as 1mg team,
I have ordered my medicines on Nov 1. Thinking that will get delivered by Nov 7. I got an SMS as below
Order Dispatched PO[protected]: Your order has been dispatched via Xpressbees with AWB No.[protected]. Estimated Delivery: November 7th to November 9th.Track https://goo.gl/Kdcx2K

But didn't receive the medicine. When I check with the tracking number provided by u guys the medicine has reached Chennai on 4th November but it is not getting delivered. When I tried calling to the phone number provided by you Ekta by mail it's not getting connected. Is this a way to cheat people and grab money from them.

Medicines are very essential for common man. I[censored] cant deliver it on time there is no use of such shopping sites. It's better we go to a medical store and buy happily.

I think this is a lesson in my life not to book anything in 1 mg. So finally let me know frauds should I wait for the medicine or should do my own arrangements.

Regards
Never gonna be Ur customer.
Priyanka
[protected]

Dear
Sir
I am Ashu Kumar. I had created a 1mg account with my email account mahavirxray.[protected]@gmail.com. Which mo.no.is register with my account I don't know. My user name Is Dr.Ashu. I want to delete my account.and re-create account with my valid mo.no.
Pls delete my account
Regards
Dr.Ashu
Mahavirxray.[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    1mg
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    182
    Pending
    0
    Resolved
    16
    1mg Address
    Level 3, Vasant Square Mall, Pocket V, Sector B, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all 1mg contact information