[Resolved]  24X7Fresh.in — 24x7 is a fraud company

Address:Bangalore, Karnataka, 560046
Website:24X7fresh.in

This company is fraud, they have taken order of milk and money ahead of time, service started with delay and stopped service without any notice. Telling the Delivery people have cheated them and then they mentioned one of their delivery guy had expired and all nonsense. Then they sent out mail telling delivery would start again after 29th December. But again there is no supply and also they have stopped picking phone. These people are cheat and a police complaint should be made against them for cheating people and these guys should be put behind bar. I request all people to get together and file a complaint against the for cheating. LIst of phone numbers of Bangalore heads: 1 Operations Head - Mr Anshu - [protected] 2 Alfred - [protected] 3 Jaykumar - [protected]
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Complaint marked as Resolved 
24x7Fresh.in customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2016
24x7Fresh.in Customer Care's response
Hi First of all Put your Order id and contact details to resolve your case.
Complaint comments 

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24x7 is a fraud company, they are sending lucrative offer through mail and people are cheated by them.
Another nonsense mail from these people:

"Happy New Year, Your milk, fruits, vegetables and grocery delivery is not going to happen till 8th jan 2016 due to overall change in management and delivery team in Bangalore if we will fail to do from 9th jan. 2016 We will refund your money without any question. If you have any query pl contact our team at [protected]@24x7fresh.in. Your support required in this crucial juncture. Randhir kumar, Founder 24x7fresh.in"


This Message We have sent to all our Bangalore Customers, Because We are facing some Irregularities in Our Delivery System in Milk Delivery, Fruits and Vegetables Delivery from past few days. We do not want our customers Should get any Problem in future too, what they are facing now even Management don't want to go with such irregularities at any cost. We want to Give you good service for that reason we are changing the System and Management of Bangalore.

We are starting one By One Zone from 5th Jan 2016 onwards, till 9th We will cover all Zones. We will INTIMATE you zone wise one day Before the Delivery Start from your Place. Your Co-operation Required to give the Best Results. We are very Confident to do this thing already We are doing in other place with approx 99.9% of accuracy. Hope you see you soon with Happy smile.
Yes, this company is big time fraud.
For me, they promised to start delivery from next week and then delayed it by a month to Jan 18 2016.
Still they have not delivered anything, also they did not even care to inform or call plus they are even not responding to my calls & emails.
Below is the email received for my confirmation:-
Dear Deepak,

Your transaction with www.24x7fresh.in was successful

Transaction ID:[protected]
Merchant Website: www.24x7fresh.in
Amount Paid: 1080.00
Order Date:[protected]:07:16
Customer Phone Number: [protected]

They will trouble you with marketing messages and cheaper offers. Never contact them.
24x7Fresh.in Customer Care's response, May 20, 2016
Verified Support
Hi
You will get a call from company
I had also ordered for milk and had paid the amount of RS.2457/- Below are the details of my order.


Order ID:[protected]
Merchant Website: www.24X7fress.in
Amount Paid : Rs. 2457.00
Order Date : February 05 2016
Customer Phone number : [protected]
24x7Fresh.in Customer Care's response, May 20, 2016
Verified Support
Hi
You will get a call for resolution shortly
This is latest fraud company, who took money is advance by giving 10% on milk products, but did not deliver after 1 month. I placed an order no[protected] on 12-Feb, but did not get any product. No one picks up the phone or reply back on email. Earlier I was getting reply from Radhika Priya but now there is no response of emails.

Regards,
Kamal
24x7Fresh.in Customer Care's response, May 20, 2016
Verified Support
Hi
You will get a call from company shortly
same happened with me also, they charges in advance and never delivered any times so far, we are making a group and than we will file a legal case against this company,
I also placed Milk subscription on 1st of January, 2016 in 24*7fresh.in & my order number :[protected].

They are not responding my mails & also while I am trying login its showing Invalid credentials. I have placed this Order through PayUMoney.

[protected]@payu.in
Jan 1

to me
Dear jawad hussain,

Your transaction with www.24x7fresh.in was successful

Transaction ID:[protected]
Merchant Website: www.24x7fresh.in
Amount Paid: 1215.00
Order Date:[protected]:04:26
Customer Phone Number: [protected]


For any information pertaining to the status of your order, please visit www.24x7fresh.in

Thanks and Regards,
PayU on behalf of www.24x7fresh.in
Neither got milk nor my money back into my A/C even in 1 month

Order #[protected]

Can we go for any legal proceeding in cyber cell or any police station for fraud.

Himanshu Shastri
[protected]
agree 24Xfresh.in is a mismanaged company and they are saying we are planning to expand to other cities???ridiculous..they are simple fraud people fooling everybody with fancy hoardings and adverstisements
Fraud company takes money and doesn't deliver goods (PO[protected]
Yes, This company is a big time online fraud, a black patch on e-Commerce companies.
The customer care does not respond to emails or on the given phone numbers.
I placed an order, ID #[protected], 27/03/2016, Rs. 1620/-
I am proceeding against this company, filing of an FIR with Karnataka Police as a first step. All affected customers should come together and file such FIRs as a first step towards legal course of action.

Yash
[protected]
yes. I agree. This 24x7freshin is a fraud company. I placed an order for supply of milk and eggs during December 2015, by paying through my debit card online of Rs.1276/- My order Id [protected]. Sofar they delivered nothing. Their customer care numbers are useless. No one will answer. I sent many mails, asking them to deliver the groceries or refund my money. Nothing had happened. Others, pl.beware of these 24x7freshin online groceries supply. Dont pay them in advance. I dont know how to get my money back from them. Is the consumer forum can help people like me?
rita alexander
[protected]
Yes. Don't pay them in advance otherwise you may end up putting a lots of effort to just get the money back. In my case, after waiting for 4 month, I was tired of their changing timelines of delivery start date, asked for the refund. After multiple follow-ups, finally one day they claimed that refund is initiated. But, when it was not getting credited in the account statement, I asked about the details of refund. They are not providing the information and they again started talking about delivering the milk. So, i understood that refund was not even initiated and unnecessarily i called up my bank to know what could be the reason for amount not reflecting in the account. This is the height of lie. One day they claim that refund is initiated and next day claim that they will deliver the milk or will work on refund. Such a big team of liars they are.
When i really pushed them for the refund, they are diverting it and telling me that i have negative mind set. I should appreciate the 24x7fresh.in. This is very funny. isn't it? Do they really deserve this after myself going through this pain? Anyways, they have asked me to go for legal case if i want to get the refund.

On a side-note, even now they are taking orders when they are not able to serve the customers who placed orders in the month of the December itself. To me, intention does not seems to be good. Every-time i talk about the refund, they start explaining me that 24x7fresh.in is a great company and do not provide any information about the refund itself.

Transaction ID:[protected]
Merchant Website: www.24x7fresh.in
Amount Paid: 1478.00
Order Date:[protected]:16:53
Can someone confirm whether any FIR has been locked so far against this fraud company...if not yet, then log on to cyber cell and log a complaint.
Can someone confirm whether any FIR has been locked so far against this fraud company...if not yet, then log on to cyber cell and log a complaint.
Also, search engines are also directly & indirectlt responsible for such kind of fraud otherwise there would have been an alert or pop-up shown if any person is searching this company name to proceed for first time purchase..as simple as someone is giving u a gun or authority to do crime..
Five star to all search engines to promote such fraud companies & operations..
Five star for the best part that no action has been taken so far...as this comparing is still doing fraud..
Five star for all payment gateway companies who have not stopped their gateway yet..
placed and order on the Website on 27th April 2016 . Order #[protected]

Order is still showing Processing and there is no response from them. Called but number not working . Mailed them multiple times but no response.

I asked them to refund the amount, no response.

Guys don't order anything from this site, it is run by the Fraud people .
placed and order on the Website on 25th April 2016 . Order #[protected] and Amount paid ₹1, 296.00

Order is still showing Processing and there is no response from them. Called but number not working . Mailed them multiple times but no response.

I asked them to refund the amount, no response.

Guys don't order anything from this site, it is run by the Fraud people .
This is a big time fraud company.. Can we not file a complain against them? Please, can anyone guide me how to precede with complaints on Consumer court.
It's been 3 months I have placed the order and I paid the money too till not no update on my order and no response from anyone.

Order Number :[protected]
I had ordered milk (order #[protected], and since the order was never started I had cancelled my order by phone and by email on 4th May 2016. Till date there is no response to my email and the money has not been refunded.

Its a real fraud company. Has anyone got their money back ?

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