| Address: Gautam Buddh Nagar, Uttar Pradesh, 201301 |
| Website: 24x7fresh.in |
Dear Sir,
Please refer to my order id "[protected]" dated 16 April 2016 with fraudulent "24x7Fresh.in", for "Fresh Tender Coconut 1 pcs x 30 Days", for qty 3 nos. at Rs. 2250 (Rs. 750x3). Right from day one I have been trying to call the customer care, and most of the times, they would not pick up the calls. By mistake, whenever they do, they have only one dialogue with them, "order will start from day after tomorrow"! Almost one of half months passed, and still without any sign of positive approach from them. They never reply to the mails, maybe they do not care to check their mails. Whenever I recently requested them to cancel the order, and refund my amount, always they say, they cancelled then itself, and I would receive the money within next 90 days! This is the same reply, every customer care guy is giving for the last 15 days.. I am calling them almost for 5-6 times a day, and still the same answer, same approach!! I am very confident that these guys are planned cheaters and fraudulent. I not only request for the refund of my money, but also I intend to file a case in the Consumer Court, no matter, whatever amount I need to spend for the same, but I want these frauds into Public.
Kindly advise on the same as to how to go from now on.
Regards
24x7Fresh.in customer support has been notified about the posted complaint.