Search results: 4815 matching "tata photon"

 
Verified
Verified Company
Tata Docomo
Customer Care Service available
Tata Docomo — Poor coverage and false promises (complaint)
P
Pankaj Pandita
from Dehra Dun, Uttarakhand
Tata photon will be a zero recommendations as per services. Not abke to even open normal websites. Technician says there is no site covering the area. I live near corporate area like nokia and ericsson. How come such a poor service can be provided...
Verified
Verified Company
Tata Docomo
Customer Care Service available
Tata Docomo — Bill generated after cancellation (complaint)
S
Sai Varshan
from Mancheral, Telangana
I have been using tata photon wi fi max postpaid device for more than a year. I requested to port it to pre paid in the month of february 2016 on the day i paid my previous month's bill. I was not given any reciept or acknowledgment for that. When questioned, they told that the request has been raised and i will be receiving a call for that...
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Jayashree Janardhanan
from Bengaluru, Karnataka
attempt to activate my tata photon dongle failed since its usage way back in 2014. Airtel promised to give me a discount on the older (Tata photon or any) dongle for first 9 monthly bills. I got my first bill on june 23rd, which is not one month yet & no discount was given. When questioned, the airtel nelamangala told me the amount to be paid is termed as "initial rental" & so no discount but disccount will come into picture from the actual billing cycle starting june 23rd for every month 23rd from june...
Verified
Verified Company
Tata Docomo
Customer Care Service available
Tata Docomo — Extremely dissatisfied with service (complaint)
S
sohini76
from Delhi, Delhi
been a customer of tata photon max wi fi duo bearing the number [protected] since march 2015. my experience with this connection in kolkata had been fine however while taking this connection i had repeatedly intimated the sales executive that my job requires frequent travelling and i would had the connection to be robust across and that was reason for me to choose this connection...
Verified
Verified Company
Tata Docomo
Customer Care Service available
Tata Docomo — Advance money not refunded (complaint)
C
CA Sachidananda Tripathy
from Pune, Maharashtra
I have purchased tata photon ([protected]) on april 16. Tata photon was not working where i am staying. Same day technician also visited and said that in my place that dongal will not work. That's why i have made a requested for buyback. I have made several followup (Called toll free no. And also mailed) for refund...
Verified
Verified Company
Tata Docomo
Customer Care Service available
Tata Docomo — Billing problem (complaint)
M
Manish Yadav
from Pune, Maharashtra
I am using tata photon for last 3 years with an advance rental plan of 1 year with 6 gb monthly un-limited costing me rs 6000/- a year. When my subscription expired in march it was converted to monthly plan of rs-1093. I was not informed or received the call for the same. But previously 3 yrs i was getting a call on renew the account...
Verified
Verified Company
Tata Docomo
Customer Care Service available
Tata Docomo — Complaint not resolved: worst customer care service (complaint)
A
Anand 123
from Hosur, Tamil Nadu
Tata photon and its customer care service is very pathetic. Never will recommend a person to go for tata photon connection. Would be taking up this issue legally if the complaint is not resolved. Been a week since i had complained. Frustrated customer...
Verified
Verified Company
Tata Docomo
Customer Care Service available
Tata Docomo — Internet usage (complaint)
B
bijayag
from Pune, Maharashtra
I am using tata photon plus prepaid dongle (photon no [protected]) for quite some time. but on[protected] i recharged my account for 2. 5 gb (rs 465). but while working on 14th july the next internet was very slow. i gave up working thinking the server must be down. but today also there was no connection...
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Sethu Ammanur Madhavan
from Mumbai, Maharashtra
We had to go towards tata photon plus which is much better than yours. I am going to complaint to the telecom ministry. You are showing 4g ads all over india 4g-open. However your service is pathetic. Already we have many landline connections. We shifted from mtnl to airtel-aleady we are inbound tour operator...
Verified
Verified Company
Tata Docomo
Customer Care Service available
Tata Docomo — For 2g speed billed as a 3g bill of photon no:[protected] (complaint)
A
ashwinisharan
from Bengaluru, Karnataka
So i am not satisfied with tata photon plus services. Compare to tata services other services getting good approach to me. Could you please sent me status of the issue...
Verified
Verified Company
Tata Docomo
Customer Care Service available
Tata Docomo — No response and rude behaviour of the customer service executive (complaint)
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Poonamkaushal
from Boisar, Maharashtra
I had requested Tata photon to put my number on hold for 3 months over phone, the CSR confirmed at that time that it will be done. But later they billed for the month that I had asked for being put on hold and when I called to clarify the girl who spoke to me was very rude to me and when I said that if this is the kind of service I am going to get, i should rather get the connection cancelled; on that she said, "its your choice"...
Verified
Verified Company
Mts
Customer Care Service available
Mts — No internet access (complaint)
M
meens174
from Mumbai, Maharashtra
entire mail using my TATA PHOTON +. Shame on you guys at the MTS. if you cant deliver...
Verified
Verified Company
Hathway Cable & Datacom
Customer Care Service available
Hathway Cable & Datacom — Frequent network downtime from 6 months (complaint)
R
Rohith4311
from Hyderabad, Telangana
with this i also using tata photon as this in not a reliable resource. Spoke with customer care on[protected] for more than 50 time, but no one will respond accordingly and there is no escalation team also. When i ask for a supervisor they will say that we do not have such option and disconnects call...
Verified
Verified Company
Tata Docomo
Customer Care Service available
Tata Docomo — Not getting hard copy bills anymore (complaint)
L
llydf60
from Mumbai, Maharashtra
kids are using your Tata Photon WI-FI Service. i HAVE AN iNTERNATIONAL DEBIT CARD and CAN PAY ONLINE FROM OMAN ITSELF). sO KINDLY GUIDE ME. Lloyd Fernandes. Your TATA PHOTON IS on my Wife's name Mrs. Aggie Fernandes, phone number# [protected]. My e-mail I. D ([protected]@yahoo. com). Kindly forward me the details...
Verified
Verified Company
Tata Docomo
Customer Care Service available
Tata Docomo — Misleading data usage figures (complaint)
A
ac2
from Bengaluru, Karnataka
every evening tata photon sends a message indicating usage details of the amount of data consumed during that day. I have observed that the data sent by tata photon is misleading- in terms of bloated usage figures. Few days, i have not even used the device for more than a couple of minutes in real time...
Verified
Verified Company
Tata Docomo
Customer Care Service available
Tata Docomo — Unlawful billing. (complaint)
M
Maddy Mehta
from Darbhanga, Bihar
I have been paying for my tata photon regularly for last two years just to keep the account active. However due to extringencies of my job i have not been able to use my tataphoton for last two years. I had applied for blocking my tata photon however at that time customer care centre had called me up to not to stop the service rather pay minimal amount to keep the account active...
Verified
Verified Company
Hathway Cable & Datacom
Customer Care Service available
Hathway Cable & Datacom — Exaggerated data usage listed (complaint)
S
Sheena82
internet services (Bsnl, tata photon) for more than 6 years and have never exceeded the limit of 20gb on an average in a month. We've escalated this issue verbally to mr. Natarajan the area manager but no action has been taken so far. If this continues i will not be paying the bill, no matter what the amount...
Verified
Verified Company
Tata Docomo
Customer Care Service available
Tata Docomo — Discontinue the tata docomo photon no.[protected] (complaint)
2
2bappa
from Kolkata, West Bengal
reference to captioned tata photon no. , i would like to inform you i need to discontinue this service with immediate effect due to poor service of internet facility. Requesting you to do the needful and confirm me the amount, finally i need to pay close it. Will appreciate your quick resolution in this regard...
Verified
Verified Company
Tata Docomo
Customer Care Service available
Tata Docomo — Bad service (complaint)
A
Anuradha Srikanth
from Pune, Maharashtra
The Tata Photon service is so bad that often it gets disconnected and there is no network connectivity at all. The ads are very much attractive to the customers but when it comes to service, there is not much to offer. Most of the time there is low connectivity which affects my work very much...
Verified
Verified Company
Tata Docomo
Customer Care Service available
Tata DocomoTata Docomo Wi-Fi Data Card (complaint)
A
Aryan92
from Mumbai, Maharashtra
My TATA Photon no. is [protected]. Very worst experience with this data card. In the starting they said that u will get a very good speed but that's all fake commitment. My plan is of 750 Rs and in this plan i get 5 GB Data of higher speed and then normal speed. But after 5GB i cant use it bcoz of its speed even i cant open any website after 5GB...
Verified
Verified Company
Tata Docomo
Customer Care Service available
Tata Docomo — Services and connectivity (complaint)
A
agupta372
from Delhi, Delhi
I purchased a dongle (Tata photon max) last month i. E april. They offered me high speed internet all over the india but when i move to kharagpur then instead of giving high speed internet, it didn't connected. When i made complaint of it the customer care person told me that it will happen in kharagpur so we cann't help you...
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brijeshw
from Gurgaon, Haryana
I purchased a tata photon 3g connection ( number. -[protected]) on sep 2015 under 10gb @ rs. 1000 monthly rental plan initially. I got the connection disconnected 31 march 2015 on which i asked the customer care representative that if there are any extra charges and i will not have to pay anything after that, the representative confirmed it...
Verified
Verified Company
Tata Teleservices
Customer Care Service available
Tata Teleservices — Unprofessional customer service behavior (complaint)
V
Vin_Salaria
from Delhi, Delhi
I am a tata photon customer from a very long time, however stopped using internet services as i wanted to cancel the subscription. I requested for the cancellation in january 2016, and was promised that my account will be cancelled upon payment. I cleared the undue amount and assumed that my relationship with tata is over now...
Verified
Verified Company
Tata Photon Max WIFI
Customer Care Service available
Tata Photon Max WIFI — Employee was rude/no proper service (complaint)
R
Riyaz.sk786
from Delhi, Delhi
Hi team,

I purchased tata device in 2015 from that time till now i have faced multiple issue even for all ...
Verified
Verified Company
Tata Docomo
Customer Care Service available
Tata Docomo — Cheated by Tata dealer (complaint)
S
Siddhartha Rock
from Gurgaon, Haryana
nagar and bought a new Tata photon max Wi-Fi card. And before purchasing I have queried to dealer about activation time. And he confirmed and committed me that by 21:30 it will be activated. But till 23:56 it is yet not activated. I tried to contact at photon customer desk [protected]...