Acer — laptop hardware

Website:www.acer.co

Respected sir, i bought an acer laptop aspire e15 s/n. Nxgdnsi00463710d3e7600 on 8 jan 2017.
It's creat a lots of problem especially on hard drive and so regarding this on 31 july 2017 i lodge complaint having no. 2360261i then customer care executive said engineer will reach your home between 2 to 3 days till now no one came yet
On 4 aug again i contact customer care executive said engineer will reach your home between 2 to 3 hours but no one reach home
On 5 aug again also i contact service centre person said reach your home between 3 to 4 pm. But no one came yet.
Sir my laptop is in under warranty, a week has passed but no service available by your employees. Thatswhy my work had stopped. It is very shameful that even till now we not get any call received from customer care engineer.
Please solve the laptop problem as soon as possible.
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Acer India customer support has been notified about the posted complaint.
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Call Register no. 2350070I, SYSNET Mumbai is not entertaining properly, we are unable to operate PC problem with motherboard

first viist of your engineer was on 27/07/2017 still waiting to get my problem solved
Battery issue is the mainproblem ഇൻ മൈ laptop have only got 45 minutes bacup
I bought a new lap top aspire 575g with Linux and I crashed immediately after doing an update.
I am very disappointed with service of acer. I have received worst service ever... I am suggesting to all please don't buy any acer product because product is worse and service is worst.

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