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Adidas Complaints & Reviews

www.adidas.co.in

Updated: Nov 28, 2024

Complaints 1048

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886

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Adidas reviews & complaints page 13

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Address: D2-3 Swami Samarth Nagar Laxmi Nagar, Laxmi Nagar , Link Road chinchwad

I've returned my product and it's been a month and the service says the refund is been given within 14 days, but it's been over a month. It shows my product is reached the warehouse, they said it's cash on delivery so they will send a form and i have to fill bank details about it, but there's nothing sent by them yet . My 3000 rupees is been trapped. That's highly disappointing by this type of international brand .

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I've return Adidas product which i buy mistakenly now it's more than a month i haven't received my refund they said once your product reached our Wearhouse they will initiate a process of refund this is so unfair

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Address: India

Website: Adidas.co.in

Hi there ! Its been so almost more than 2 months since i have returned my product but still didn’t recieved my refund, so please help me with it and let me know when and how will i get my refund and i have tried to call the official helpline and no one answers its really frustrating just let me know that are you going to give me my refund back or else i have file a lawsuit against your company because i have been trying to contact you from the last 2 months but your customer care helpline are the worst so please this is my last mail to you please give me back my refund.
My order number is -
AIN00999741

My bank details are
Account holder name - Rahul
Type Saving accounts
Account Number - [protected]
IFSC - BARB0PRAAMR (fifth character is zero)
Branch address - Bank of Baroda, Pratap nagar, G.T Road Amritsar, Punjab
Please send my refund on further details as soon as possible.

Aug 20, 2022

Updated by Bunny.rb19 As you can see they have received my returned product and they also sent me a mail in which they said that they had initiated my refund but i still didn’t get that and they are not responding to any calls.

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Bought 2 sports shoes in the month of December 2021 worth 4500 with order#AIN00292416. When asked for return, they kept delaying it and lastly told me to ship. I returned the product myself in January. After a lot of follow ups, they refunded just 500 rupees. When I raised complaint, they said that complete amount will be refunded soon. It has been 8 months but they did not return my money. Now they don't respond to my mails

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I had ordered the product
Essentials Insulated Hooded Jacket
GT9154
Focus Olive
XL (Men)
on 11/7/22 ( via Cash on Delivery). I had applied for the return of the product. I was assured that I will receive a refund of 3 499.50 rupees after the product reaches their warehouse. The product reached the warehouse on 24/7/2022 and they promised to refund me within 14 working days and today it's 18/8/2022 and I haven't received any refund yet. Multiple attempts have been made to contact customer service but with no response. Please do something about this issue.
Order number:- AIN01077460

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I bought a bag which I recieved in June due to some issues i returned the product. They picked the order and said that the return will be received in 14 business days. It has been more than a month I have not received anything. I paid through cash and they did not ask for bank details . Their customer service is always busy.

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Address: SANJAULI , SHIMLA ,HIMACHAL PRADESH

Website: www.adidas.co.in

On 10 i bought shoes from adidas online but due to small size i decided to return it and placed return on 11 and till now they haven't contacted me for pickup its has been 8 days . i didn't expect this from adidas...

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Website: www.adidas.com

I had ordered clothes worth 13k on adidas and two of the track pants worth 7000 did not fit me so I returned it. It was a cod order and I got an approval of the return and it was picked up. I also got a mail that the return was successful and the money will be sent back but it’s been 10 days and they haven’t asked for the bank details to do the refund

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SAMEER ANAND 20BMA0008

Aug 17, 2022

The order id is AIN01198627

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Website: www.adidas.co.za

Oh goodness it has been so hard to find someone to chat to, the service at you Cape Town office has been absolutely pathetic

I purchased a pair of NMDS for my 4 year old which was delivered Friday the 5th of August. On the Wednesday when he attended Play school 10th I picked up after 4 hours and the 1 st time he had worn the sneakers it was broken R1000 LATER.

To get compensation for all the calls made and the very terrible experience which I am still experiencing now has been a nightmare

Please can someone contact me I have much more to add order number

Order Number: AZA00091903

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AIN01028962 is my order number. I returned a track and it’s been more than a month the customer care is fooling me around but not giving back my refund. I’ve send them the bank details 1000 times but heights of their illiteracy & incompetency that they can’t refund me yet. The lie that they try calling me but am never reachable. I asked for their number since they are lying and no response. I will take this to court I have all the mails with me. I am ashamed of this brand now

+6 photos

Aug 17, 2022

Updated by Sabakhan20 Seems adidas has a problem refunding people back

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Hi Team,

My return item was picked by courier partner and got mail about it from Adidas.
As it was cash on delivery, I paid amount my phone pay . Scanner was provided by courier partner guy.

Even though, I haven't received or got mail about any account/or process that how they gonna refund my money.

Kindly look on the issue ASAP and mail me on [protected]@gmail.com .

Regards,
Anand Kumar.

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I had ordered slides from the website and I returned it due to size issues .its been more than a month and im not refunded the money back

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Order No. AIN01183846

I have ordered a pair of DURAMO SL SLIDES on 28/07/22 and then returned them on 29/07/22 . There is no option on their website/app to add bank details and no one is telling me how I will get my refund back . No one is replying to customer care no. and mails .

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I ordered 2 pair of shoes recently but had to return them due to size issues.. the order was picked up 5 days ago, it was COD and i paid it via upi of my delivery partners account as there was some problem in QR scanning.. i received an email saying my return has been processed and it has been refunded to the bank account through which i paid but as far as i knew for COD order they are supposed to take bank details and then transfer money to them... I can't just around and let go of money worth rs 7900...the customer service is also unavailable and they always give the same automated response on email

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Address: Gurgaon_Tauru_GW (Haryana)

Respected sir

I have recieved an email about the returned product. Here the email says your amount will be transferred to your respective bank account, but i have not provided any account details, neither this email asked my account details for the transfer of money. The amount was paid cash on delivery for the product, not online transaction. Unable to chat with the adidas agents as they are always busy, and given customer care number is invalid or does not recieve the call. Wrote 2-3 emails to adidas, but did not get any response.
Thank You
Order Number - AIN01108866
DATE / TIME - 16 July 2022, 7:35 PM

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I have order my adidas shoes 15 jul 2022 as CASH ON DELIVERY bt my money has not being refund till now its being 21 days and i have not received and kind of mail from adidas india
Its a big scam adidas playing with there customers .
Kindly resolve my solution

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Address: Adidas India

Website: Adidas.co.in

I had ordered these shoes worth 3499 rs. from adidas. I tried them on as soon as they arrived and they were too small for my feet. I initiated a return within 15 minutes of recieving the order. The product was collected for return the next day. I have been waiting for a refund since then but it hasn't been issued. The company says that the refund process has been started and the money will be deposited in the account that I used to pay with. I actually paid with cash on delivery and I don't know how will I even get a refund. They have only issued a credit note for me which might not even be usable. I would just like them to refund money.
Bill and credit note enclosed

Yours sincerely
Zaid Sabuwala
[protected]@gmail.com

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This is regarding order #AIN0104100.
I placed an order on 4/07/22 for a pair of shoes, which I returned. The payment was made via cash online mode. The return received by the company and I got a mail stating that return was received by company on 31/07/22 and refund has been initiated on 01/08/2022 after providing my bank details.
Till date 11/08/22, the refund has not been initiated. The customer support lines are always engaged and I did not get any response to my emails. The value of the returned product was ₹1649.50.
company mail- [protected]@onlineshop.adidas.co.in
Please help me out with this issue.

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Address: Dimapur nagaland thahejhu village

Website: About my refund

I took adidas cap on july 10 but they still didnt give back my refund. I feel so so bad about it because being a world known brand yet they scames people by not refunding the customers money. Govt. Should look upon these shameless act.

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I have ordered a product from you and still waiting for the product. I booked on 25 July and its 10 August already and counting.
I called twice to customer service and you are having worst service trust me.
I talked with Bharti and a guy and that guy was so so rude to me. He just said sorry in the whole conversation. I don’t know why and how could you hire those employees who don’t even know how to empathise to their employee and how to talk to them.
Last but not the least if you can’t deliver the product please just cancel our order and trust me I will never going to order anything. If you can trace please let mr know
Order number- AIN01152584
Order date- 25 July 2022
Contact number[protected]
Earliest reply will be appreciated

Warm Regards
Mohit joon

Adidas Complaints & Reviews

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Adidas reviews & complaints page 13

Iam complaining about the returned product

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Not received refund of COD

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Shoes refund

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Money not refunded

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Refund not received for order number AIN01077460

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Refund not received since last one month

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Problem in return

Refund of COD Order

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Customer service and product

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Track pant adidas online

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Refund for COD

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Refund money not received yet

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No Refund from Adidas

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Bad customer care service and no refund policy

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Refund money not given

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Refund of my parcel which was COD

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Copa sense. 3 firm ground boots

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Refund not received after 7 days

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Money not given back

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Order related and behavior issue

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