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Adidas Complaints & Reviews

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Updated: Nov 28, 2024
Complaints 1048
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162
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886
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Adidas reviews & complaints page 11

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T
therealarmanali
from Aligarh, Uttar Pradesh
Sep 7, 2022
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Address: Plot No. 53, Sector-32, Institutional Area, Gurugram, Haryana-122001, India

Hi Team,
I returned my order on 3/8/2022 and have already submitted my account details for the refund but neither I didn't get any status email or my refund.
Kindly help me out regarding this concern!
My order number is AIN01096681.

Regards,
Mohd Arman Ali
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    K
    Kumaresan VP
    from Salem, Tamil Nadu
    Sep 6, 2022
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    Website: adidas.co.in

    This has reference to the order number AIN01251365, delivered on 14.08.2022, which I want to return due to the fit issue and initiated return on 23.08.2022.
    As I want to change pick up address wish to cancel return and re initiated the return.

    In this regard, during the pick up by agent, it was requested to cancel the return, the same was cancelled by the agent, but the same is not updated in the Adidas website for initiate the new return. And the same issue was raised on 25.08.2022 to [protected]@onlineshop.adidas.co.in and I was informed that, issue will be resolved in 4 days. How ever, even after the lapse of 13 days and several mails the same is yet to be resolved.
    The screenshots are enclosed for your reference
    +5 photos
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      P
      princej4m
      Sep 6, 2022
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      My complaint about my Adidas sandal. I purchased this item on 24th April 2022, and within 4 months it's got damaged now. I have attached the images of the damaged sandals and the purchased bill.

      prince joseph
      [protected]
      +2 photos
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        E
        ekshijith
        from Mumbai, Maharashtra
        Sep 6, 2022
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        Address: VK sankaran Kannur 9947286992

        The sole of the Adidas shoe that I bought on 03/09/22 broke in two days
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          V
          Vipin Gupta187
          from Indore, Madhya Pradesh
          Sep 6, 2022
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          Address: Patna 800001
          Website: www.adidas.co.in/order-return-details?data=ijNaVnJqxaJVj0946w8UjKnpjomiASH0hgEOOCKB3HV%2BU%2Bx1ez3emHA0JUJAoYsP8fKAdDLFJVy7R7UFub81lIHLex4c37%2FXzJ6kxmB5sza3WH2WDuofdT6ySzbvxHS4&orderNo=800060

          Guys

          I have ordered Adidas shoes with payment mode COD & refund was initiated on 25th Aug 2022, but till date not get refund

          There Bank Form is not getting opened, I have sent them Cancel PDC details Twice on 29 Aug, 31Aug & 5 Sep but they are not confirming the status

          Kindly confirm When I will get my refund

          Order No - AIN01283218
          +1 photos
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            A
            Ayushfhc
            from Bhopal, Madhya Pradesh
            Sep 4, 2022
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            Address: 101,Welcome Apartment, Ayodhya Bypass Road

            It's been a month since I have returned my shoes but still hasn't got any refund form.
            Order no AIN01119181
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              A
              Ayushfhc
              from Bhopal, Madhya Pradesh
              Sep 4, 2022
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              Website: www.adidas.com

              A month before I've ordered a pair of Adidas by my Adidas app but due to some issues I had to return it.
              I bought those shoes on COD but when I returned those shoes I didn't fill my bank details.
              Now after a month my return is confirmed but I haven't got any refund yet.
              I just want to call Adidas to help me with this case
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                J
                Jagad deesh
                Sep 4, 2022
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                I have returned my order on 30th July but I didn’t receive my refund even after a month.
                I have tried to contact customer care but no response and no reply for mails.
                Order No:AIN01194433
                +2 photos
                View replies
                I haven't received my refund since last two months. I want to provide the bank details for the same.
                Please call me on [protected] and help me as soon as possible.
                Reply
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                  A
                  Aastha.ag29
                  from New Delhi, Delhi
                  Sep 3, 2022
                  Resolved
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                  Resolved

                  Website: ADIDAS App

                  I made a purchase of Rs 1000 from ADIDAS's app on 7 August 22 (7/8/22) through Cash on Delivery and received the parcel the following week. However, the item was a little too big on me so I immediately filed a return request. The item was picked up few days later, which was confirmed by a mail stating that the refund money will be initiated after quality check.
                  It's been almost a month now and there has been no further intimation.
                  +1 photos
                  Sep 15, 2022
                  Complaint marked as Resolved 
                  They finally sent me a mail 2 days ago on 13/9/22 asking for my bank details and the money was refunded on 15/9/22.
                  View replies
                  Hey.did u got your refund yet.
                  Reply
                  Aastha.ag29's [Complaint's author] reply, Sep 4, 2022
                  Nope, not yet. I just wrote it yesterday
                  Ayushfhc's reply, Sep 4, 2022
                  Oh.
                  I'm suffering the same
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                    H
                    Harshit05
                    Sep 3, 2022
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                    I have ordered a pair of DURAMO SL SLIDES and then returned them on 7/8/2022. There is no option on their website/app to add bank details and no one is telling me how I will get my refund back . No one is replying to customer care no. and mails .
                    +1 photos
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                      A
                      AmAn@1231
                      from Barasat, West Bengal
                      Sep 3, 2022
                      Resolved
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                      Resolved

                      Website: Adidas official website

                      I have returned and filled my bank details in the required time (19.08.2022) to have my refund. It's been 15 days and i have not recieved any refund. Moreover after mailing once again, the adidas team have sent me a refund form to fill up my bank details again. This kind of casualty is highly unacceptable, I'm having major problems cause I'm a student and having several financial issues. My order id is AIN01256007. Hope, I'll get my refund in time.
                      +1 photos
                      Sep 7, 2022
                      Complaint marked as Resolved 
                      The company has refunded my money.
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                        A
                        Adhil Ahmed
                        from Kanchipuram, Tamil Nadu
                        Sep 3, 2022
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                        I ordered a pair of Adidas Proxima shoes for the offer price of Rs 2499, on 14/06/2022, 10.40PM. The payment mode was COD.

                        Order details:
                        Ordered via: Adidas iOS app
                        Order No.: AIN00904733

                        I subsequently returned the shoes because they were of the wrong size. After the return reached Adidas, I got an email asking me to fill in a form with my bank details for a refund. I immediately filled out the form. It has been more than a month since then. I am yet to receive the refund in my bank account.

                        I request Adidas to resolve this issue at the earliest and return the amount of Rs 2499 to me at the earliest.

                        Please find attached copies of the order info and the various emails I have received from and sent to Adidas customer support.
                        +4 photos
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                          R
                          Rajsekhar Bose
                          Sep 1, 2022
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                          Address: Adidas India Marketing Private limited,Khasra no 985,Main bhora kalan bilaspur road,bhora kalan,Near botil oil company, gurgaon, harayana
                          Website: Adidas app

                          I am very guilty to say that as a esteemed brand like Adidas is not refunding my money it's been 2months now I have returned the product and not get my money refunded please see over this matter... And refund my money ASAP!
                          +1 photos
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                            K
                            Kankan Kalita
                            Aug 30, 2022
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                            So I ordered a pair of shoes unfortunately they didn't fit me . So I returned them through them and I received an email that my product has successfully reached the warehouse and was also told that my money would be refunded. since I paid for it through cash on delivery I was told a email would come where we have to give our bank address to get the refund it's been almost a week and I didn't get any such email for Adidas or any kind of refund. Whenever I try to reach out for customer care they are always busy and I also tired to send them a email regarding the problem but there was no response
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                              K
                              krutika umesh Ghule
                              Aug 30, 2022
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                              My order no is AIN01314211 cancel by mi after delivery, i pay by COD payment method & return shoe day after but till now I never received any money regarding refund
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                                M
                                [email protected]
                                from Mumbai, Maharashtra
                                Aug 29, 2022
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                                Address: Colaba
                                Website: [email protected]

                                Shoes is under warrenty nd pasting is removed from toe
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                                  J
                                  juhi810
                                  from Faridabad, Haryana
                                  Aug 29, 2022
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                                  To have your kind attention, I have bought Adidas shoes from Crown Plaza store (Shop No G- 42&43 Crown Interiorz Mall, Mathura Rd, near Sarai Chowk, Subash Nagar, Sector 35, Faridabad, Haryana 121003) dated March 9th '22, but they are not up to the desired quality and standard. We have been buying material for some years from the most reputed international brand but never encountered such a problem before then this time.

                                  Attached picture of shoes is for your reference.

                                  Note: Currently I am not carrying any invoice of shoes as I didn't expect this quality standards from Adidas. This is my registered number [protected] which I have shared to the store member during generating the invoice.
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                                    H
                                    Himanshu Chouhan
                                    from Jabalpur, Madhya Pradesh
                                    Aug 29, 2022
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                                    I Orderd Item 1720 it was COD item and due to size issue i returned the product, product successfully picked and received adidas, as it was COD item so i shared my bank details to them on 9Aug and till now i have not received my refund, Every week i called customer care and they responded like wait for end of the week and it is happening from last three week. Till now i have mot received my refund. AIN01179191 this is my order ID
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                                      _
                                      _jess_
                                      Aug 29, 2022
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                                      Didnt get my refund. It's been more than month.
                                      My order no AIN01187396. Customer care is always busy (call and chat). Hire some more people for god's sake, you have the money.
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                                        T
                                        Taws1440
                                        Aug 28, 2022
                                        Resolved
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                                        Resolved

                                        Case reference number is 50194482
                                        With order number AIN01189188 and case reference number is 50194482 An amount of Inr 1799.50 Inovice dated[protected].Credit note number INADCN[protected] dated[protected]

                                        One of the worst experience from addiads. I am running fromm pillar to post but they are delaying the refund. Sometimes they are saying we have shared redund form., but no such form has been shared sometimes they are saying refund will be sent to the account through which you paid. Sometimes they are saying account number is wrong.
                                        Kindly resolve the issue.

                                        Regards
                                        +1 photos
                                        Sep 9, 2022
                                        Complaint marked as Resolved 
                                        The amount has been refunded.
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