Claimed

Adidas Complaints & Reviews

1
Updated: Nov 6, 2025
Complaints 1050
Resolved
163
Unresolved
887
Contacts

File a complaint to Adidas

Having problems with Adidas?

File a complaint and get it resolved by Adidas customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Adidas reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
GautamGT
from Thiruvananthapuram, Kerala
Nov 5, 2022
Resolved
Report
Copy
Resolved

I had tried to purchase from Adidas website through my debit card but it was showing payment error, but when i checked my money was deducted from account the cost was 1649.50 rupees. Therefore i had to order through cash on delivery option. Due to the reason that my order was not and money was deducted from account i need a refund for it.
Nov 23, 2022
Complaint marked as Resolved 
The refund had been initiated by them within 2 days and it has been reflected into account within a week.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ayudal
    from New Delhi, Delhi
    Nov 2, 2022
    Report
    Copy

    Purchased adidas football shoes from amazon in April 2022
    Had wored it hardly and now the sole has differed from shoe
    Want replacement or return of the product
    Very shocked to see Adidas product of such low quality
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      N Abhay
      from New Delhi, Delhi
      Nov 1, 2022
      Report
      Copy

      Refund not recived despite filling the bank details form! Horrible company! Never ordering again from them.

      AIN01472134
      Did you recieve the refund
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        dhruvgod
        Oct 31, 2022
        Report
        Copy

        Address: Adidas

        Please send the refund it's been 20days
        Order no. AIN01413484
        Did you recieve the refund?
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          dhruvgod
          Oct 31, 2022
          Report
          Copy

          Address: Adidas
          Website: adidascom

          I received the mail from adidas to provide bank details for refund on 11th of October 2022 and I gave them the bank details and it's 31st October today I still haven't received the refund yet from adidas
          Order no. AIN01413484
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Saharsh Bahaley
            Oct 29, 2022
            Report
            Copy

            I ordered shoes online from adidas.co.in on 29th Oct 2022 at 2:32 am. The price was Rs 1920/-.
            I used a debit card for paying but after payment, it says " PAYMENT FAILED Your payment was refused. Please try again using an alternative card or payment method."
            My order was not placed and the payment failed yet there was a deduction of money from my bank account.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Aboli 11
              from Nagpur, Maharashtra
              Oct 27, 2022
              Resolved
              Report
              Copy
              Resolved

              Website: Adidas.co.in

              I have placed order for Adidas shoes from Adidas website. I have done payment via debit card . Order was not placed but amount 1402 rs was debited from my account. I have placed order on 24 oct even today on 27 oct I have not received my money back.
              Oct 27, 2022
              Complaint marked as Resolved 
              My money is refunded
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                nishantgautam08
                Oct 26, 2022
                Report
                Copy

                Ihave returned my order on 15 october and it reached the warehouse on 18 but they say quality check is not done and they are not refunded the money it has been 11 days today is 26 october they still say the quality check is not done and not providing any information about the refund
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  nishantgautam08
                  Oct 26, 2022
                  Report
                  Copy

                  I have returned my adidas order on 15 October and it has been 11 days I still not get my refund kindly look into the matter they making silly accuses
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shady786
                    Oct 26, 2022
                    Report
                    Copy

                    I ordered shoes from adidas, order number AIN01352735 worth 1999 rs on 28th august 2022, which got delivered in less than 2 days, due to size issue I returned it and it got picked on 12th september and reached their warehouse on 17th september and I even received text message and email that they have recieved the shoes and will initiate refund after quality check, after 2 weeks I received email asking my bank details and was told that I will received refund in 3-14 days but again on 10th october I received mail that quality check has not been updated so I should give them 4 days, I waited for a week, did multiple calls and emails, they are just giving time and time and sometimes they don't even reply, it's been 40 days since my shoes reached their warehouse and I haven't received refund
                    You got the refund?
                    Shady786's [Complaint's author] reply, Nov 11, 2022
                    Not yet
                    Am also waiting for the same. My 14 day timeline started on 9th of November. BTW what did they say when you call them?
                    Hanin's reply, Nov 15, 2022
                    I got my refund yesterday
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rohit1@
                      Oct 26, 2022
                      Report
                      Copy

                      Website: Adidas.co.in

                      Sir my order no AIN01950864 was returned due to sizefit issue, its been 15 days and they havent contacted me for my bank details please help me out in this regard.
                      Did you get the refund yet
                      Rohit1@'s [Complaint's author] reply, Nov 5, 2022
                      Not yet
                      Hanin's reply, Nov 10, 2022
                      My side was kinda ok till now. Quality check went well and in two days i got a mail saying qc is over. And i called them and asked me to share form. I filled it up and submitted yesterday
                      I got the refund yesterday
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kunal55
                        from Mumbai, Maharashtra
                        Oct 25, 2022
                        Report
                        Copy

                        I placed an online order on 24 th october on adidas.co.in's site.I entered my card details and I submitted the otp as well.The amount has been debited from my account but when the payment gateway redirected to the adidas' site, it intimated me that the payment was failed/refused and hence the order couldn't be placed.I haven't got the refund yet as well.Please look into this issue at the earliest and initiate my refund.

                        Payment -INR 2192.57 /-
                        Time of payment: 10:25 pm
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vijay Rahul
                          Oct 24, 2022
                          Report
                          Copy

                          Address: 3 Ranganathan Avenue Miller's road Kilpauk

                          Bought a Adidas Mens 21 Ndr V2 Shoes ON July 13th 2022 from Adidas online and the shoe eye hole got torn with in 3 to 4 months o[censored]se. This epuld be hardly 20 game days only. Adidas as usual is citing the 3 month manufacturing warranty term and denying the claim. What's pathetic is a consumer company selling shoe giving 3 month warranty on manufacturing, which shows the quality of products they make. Adidas should refund me in this case.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Abhishek Gosavi
                            from Powai, Maharashtra
                            Oct 24, 2022
                            Report
                            Copy

                            On October 24th, 2022, I made an order on the Adidas India Website (https://www.adidas.co.in/) at 13:32 PM IST.

                            I paid online using a debit card and the money has been deducted from my account. But it says payment failed on the website and I did not receive any confirmation mail/message regarding the order.

                            Thus, I shall need a refund for this.

                            Regards
                            Abhishek Gosavi
                            ([protected]@gmail.com)
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vlwshubhadarshi
                              from Champua, Odisha
                              Oct 20, 2022
                              Report
                              Copy

                              I bought adidas terrex sandals fron ADIDAS SHOWROOM Janpath Bhubaneswar, Odisha on 10th July 2022 worth Rs.6000 .But after two month the lower part of sandals deattatched from sandal. I tried to contact SHOWROOM but the given wrong mobile no in Online.So I couldn't contact them.I am staying 300km distance from SHOWROOM.So it is not easy to go there and contact them regarding this issue.
                              Please contact me in my no [protected].
                              Oct 20, 2022
                              Updated by Vlwshubhadarshi
                              Another picture I am sending herewith
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shubhammjn
                                from Pathankot, Punjab
                                Oct 19, 2022
                                Report
                                Copy

                                I was trying to place an order for a product on[protected], an amount of 4, 420 rupees got debited from my account 2 times, which is a total of 8, 840 rupees and i can't see any order that got placed in regards to this amount in the orders section of adidas website. please rectify this issue and refund me at the earliest.

                                (bank statement screenshot attached)
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  tamil9494
                                  Oct 18, 2022
                                  Report
                                  Copy

                                  I placed an online order on 18 th october on adidas.co.in's site.I entered my card details and I submitted the otp as well.The amount has been debited from my account but when the payment gateway redirected to the adidas' site, it intimated me that the payment was failed/refused and hence the krder couldn't be placed.I haven't got the refund yet as well.Please look into this issue at the earliest and initiate my refund.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Website: www.adidas.co.in/payment

                                    I ordered shoe online from adidas.co.in on 17th Oct 2022 11.38pm. Price was Rs 1632/-.
                                    Payment failed promoted yet there was an SMS from Canada bank regarding amount debit at same time.
                                    So payment failed yet there was deduction of money from bank account....
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy
                                    R
                                    Rakesh_shrivastav
                                    from Mumbai, Maharashtra
                                    Oct 16, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I ordered 3 t-shirts of adidas on 26th September 2022. Unfortunately I had to return it due to size issue. Got a text saying that the refund is proceed and will be credited within 7 days. Also got email mentioning that the return has been completed and the money will be credited within 14 days on 7th October 2022. Since I had paid by method of COD, I should have already received an email asking for my bank details but no email as such till today which is the 16th of October 2022. I tried emailing and calling them on the customer care number but says busy.
                                    My order ID is AIN01678778

                                    Please help me solve this issue.
                                    Oct 30, 2022
                                    Complaint marked as Resolved 
                                    I called them many times and FINALLY !!! they picked up and they sent me a mail regarding the same. and now it will take more 14 days and i am again disappointed but from now onwards i wont purchase things from adidas. Nike, Reebok and other shoe brands really implement their efforts in these issues.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rohit1@
                                      Oct 16, 2022
                                      Report
                                      Copy

                                      Website: Adidas.co.in

                                      Sir i didnt get my refund from adidas of onder number -AIN01721107 they are showing that my order is retunrned a day ago but they didnt ask me for my bank details till now. Plese help sir
                                      Helpful
                                      2 other people found this review helpful
                                      2 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit