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Adidas Complaints & Reviews

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Updated: May 7, 2025
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Adidas reviews & complaints page 9

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A
Ayudal
from New Delhi, Delhi
Nov 2, 2022
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Purchased adidas football shoes from amazon in April 2022
Had wored it hardly and now the sole has differed from shoe
Want replacement or return of the product
Very shocked to see Adidas product of such low quality
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    N
    N Abhay
    from New Delhi, Delhi
    Nov 1, 2022
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    Refund not recived despite filling the bank details form! Horrible company! Never ordering again from them.

    AIN01472134
    Did you recieve the refund
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      D
      dhruvgod
      Oct 31, 2022
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      Address: Adidas

      Please send the refund it's been 20days
      Order no. AIN01413484
      Did you recieve the refund?
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        D
        dhruvgod
        Oct 31, 2022
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        Address: Adidas
        Website: adidascom

        I received the mail from adidas to provide bank details for refund on 11th of October 2022 and I gave them the bank details and it's 31st October today I still haven't received the refund yet from adidas
        Order no. AIN01413484
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          S
          Saharsh Bahaley
          Oct 29, 2022
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          I ordered shoes online from adidas.co.in on 29th Oct 2022 at 2:32 am. The price was Rs 1920/-.
          I used a debit card for paying but after payment, it says " PAYMENT FAILED Your payment was refused. Please try again using an alternative card or payment method."
          My order was not placed and the payment failed yet there was a deduction of money from my bank account.
          +2 photos
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            A
            Aboli 11
            from Nagpur, Maharashtra
            Oct 27, 2022
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            Resolved

            Website: Adidas.co.in

            I have placed order for Adidas shoes from Adidas website. I have done payment via debit card . Order was not placed but amount 1402 rs was debited from my account. I have placed order on 24 oct even today on 27 oct I have not received my money back.
            +3 photos
            Oct 27, 2022
            Complaint marked as Resolved 
            My money is refunded
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              N
              nishantgautam08
              Oct 26, 2022
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              Ihave returned my order on 15 october and it reached the warehouse on 18 but they say quality check is not done and they are not refunded the money it has been 11 days today is 26 october they still say the quality check is not done and not providing any information about the refund
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                N
                nishantgautam08
                Oct 26, 2022
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                I have returned my adidas order on 15 October and it has been 11 days I still not get my refund kindly look into the matter they making silly accuses
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                  S
                  Shady786
                  Oct 26, 2022
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                  I ordered shoes from adidas, order number AIN01352735 worth 1999 rs on 28th august 2022, which got delivered in less than 2 days, due to size issue I returned it and it got picked on 12th september and reached their warehouse on 17th september and I even received text message and email that they have recieved the shoes and will initiate refund after quality check, after 2 weeks I received email asking my bank details and was told that I will received refund in 3-14 days but again on 10th october I received mail that quality check has not been updated so I should give them 4 days, I waited for a week, did multiple calls and emails, they are just giving time and time and sometimes they don't even reply, it's been 40 days since my shoes reached their warehouse and I haven't received refund
                  You got the refund?
                  Shady786's [Complaint's author] reply, Nov 11, 2022
                  Not yet
                  Am also waiting for the same. My 14 day timeline started on 9th of November. BTW what did they say when you call them?
                  Hanin's reply, Nov 15, 2022
                  I got my refund yesterday
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                    R
                    Rohit1@
                    Oct 26, 2022
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                    Website: Adidas.co.in

                    Sir my order no AIN01950864 was returned due to sizefit issue, its been 15 days and they havent contacted me for my bank details please help me out in this regard.
                    +1 photos
                    Did you get the refund yet
                    Rohit1@'s [Complaint's author] reply, Nov 5, 2022
                    Not yet
                    Hanin's reply, Nov 10, 2022
                    My side was kinda ok till now. Quality check went well and in two days i got a mail saying qc is over. And i called them and asked me to share form. I filled it up and submitted yesterday
                    I got the refund yesterday
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                      K
                      Kunal55
                      from Mumbai, Maharashtra
                      Oct 25, 2022
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                      I placed an online order on 24 th october on adidas.co.in's site.I entered my card details and I submitted the otp as well.The amount has been debited from my account but when the payment gateway redirected to the adidas' site, it intimated me that the payment was failed/refused and hence the order couldn't be placed.I haven't got the refund yet as well.Please look into this issue at the earliest and initiate my refund.

                      Payment -INR 2192.57 /-
                      Time of payment: 10:25 pm
                      +1 photos
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                        V
                        Vijay Rahul
                        Oct 24, 2022
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                        Address: 3 Ranganathan Avenue Miller's road Kilpauk

                        Bought a Adidas Mens 21 Ndr V2 Shoes ON July 13th 2022 from Adidas online and the shoe eye hole got torn with in 3 to 4 months o[censored]se. This epuld be hardly 20 game days only. Adidas as usual is citing the 3 month manufacturing warranty term and denying the claim. What's pathetic is a consumer company selling shoe giving 3 month warranty on manufacturing, which shows the quality of products they make. Adidas should refund me in this case.
                        +1 photos
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                          A
                          Abhishek Gosavi
                          from Powai, Maharashtra
                          Oct 24, 2022
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                          On October 24th, 2022, I made an order on the Adidas India Website (https://www.adidas.co.in/) at 13:32 PM IST.

                          I paid online using a debit card and the money has been deducted from my account. But it says payment failed on the website and I did not receive any confirmation mail/message regarding the order.

                          Thus, I shall need a refund for this.

                          Regards
                          Abhishek Gosavi
                          ([protected]@gmail.com)
                          +2 photos
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                            V
                            Vlwshubhadarshi
                            from Champua, Odisha
                            Oct 20, 2022
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                            I bought adidas terrex sandals fron ADIDAS SHOWROOM Janpath Bhubaneswar, Odisha on 10th July 2022 worth Rs.6000 .But after two month the lower part of sandals deattatched from sandal. I tried to contact SHOWROOM but the given wrong mobile no in Online.So I couldn't contact them.I am staying 300km distance from SHOWROOM.So it is not easy to go there and contact them regarding this issue.
                            Please contact me in my no [protected].
                            Oct 20, 2022
                            Updated by Vlwshubhadarshi
                            Another picture I am sending herewith
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                              S
                              Shubhammjn
                              from Pathankot, Punjab
                              Oct 19, 2022
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                              I was trying to place an order for a product on[protected], an amount of 4, 420 rupees got debited from my account 2 times, which is a total of 8, 840 rupees and i can't see any order that got placed in regards to this amount in the orders section of adidas website. please rectify this issue and refund me at the earliest.

                              (bank statement screenshot attached)
                              +1 photos
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                                tamil9494
                                Oct 18, 2022
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                                I placed an online order on 18 th october on adidas.co.in's site.I entered my card details and I submitted the otp as well.The amount has been debited from my account but when the payment gateway redirected to the adidas' site, it intimated me that the payment was failed/refused and hence the krder couldn't be placed.I haven't got the refund yet as well.Please look into this issue at the earliest and initiate my refund.
                                +3 photos
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                                  Website: www.adidas.co.in/payment

                                  I ordered shoe online from adidas.co.in on 17th Oct 2022 11.38pm. Price was Rs 1632/-.
                                  Payment failed promoted yet there was an SMS from Canada bank regarding amount debit at same time.
                                  So payment failed yet there was deduction of money from bank account....
                                  +3 photos
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                                  R
                                  Rakesh_shrivastav
                                  from Mumbai, Maharashtra
                                  Oct 16, 2022
                                  Resolved
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                                  Resolved

                                  I ordered 3 t-shirts of adidas on 26th September 2022. Unfortunately I had to return it due to size issue. Got a text saying that the refund is proceed and will be credited within 7 days. Also got email mentioning that the return has been completed and the money will be credited within 14 days on 7th October 2022. Since I had paid by method of COD, I should have already received an email asking for my bank details but no email as such till today which is the 16th of October 2022. I tried emailing and calling them on the customer care number but says busy.
                                  My order ID is AIN01678778

                                  Please help me solve this issue.
                                  +4 photos
                                  Oct 30, 2022
                                  Complaint marked as Resolved 
                                  I called them many times and FINALLY !!! they picked up and they sent me a mail regarding the same. and now it will take more 14 days and i am again disappointed but from now onwards i wont purchase things from adidas. Nike, Reebok and other shoe brands really implement their efforts in these issues.
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                                    R
                                    Rohit1@
                                    Oct 16, 2022
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                                    Website: Adidas.co.in

                                    Sir i didnt get my refund from adidas of onder number -AIN01721107 they are showing that my order is retunrned a day ago but they didnt ask me for my bank details till now. Plese help sir
                                    +1 photos
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                                      S
                                      Shiva Teja Merugu
                                      from Hyderabad, Andhra Pradesh
                                      Oct 15, 2022
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                                      On October 15th, I made an order on the Adidas Android App at 12:08 PM IST.

                                      I paid online using a debit card and the money has been deducted from my account. But it says payment failed/ error on the app and I did not receive any confirmation mail/message regarding the order.

                                      Thus, I shall need a refund for this. Please take a look into this matter asap and help with placing the order.
                                      Thanks!
                                      +1 photos
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