Claimed

Adidas Complaints & Reviews

1
Updated: Nov 28, 2024
Complaints 1048
Resolved
162
Unresolved
886
Contacts

File a complaint to Adidas

Having problems with Adidas?

File a complaint and get it resolved by Adidas customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Adidas reviews & complaints page 19

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
pawanjangid
Jun 1, 2022
Report
Copy

Address: Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India - 122001

I didn't received my refund it's been so long and they have said I will get my refund in 14 days. But not happened yet and even I can't contact with them in customer care. Plz help me out from this.
With regards
Pawan
My Order No. AIN00701043
Credit Note No. INADCN[protected] DATED 28.04.22
Jun 01, 2022
Updated by pawanjangid
I contacted Adidas customer care representatives and they told me wait for few more days but after a month of waiting I didn’t receive the refund, so again I spoke with the reps and requested to talk with the supervisor/manager as I was concerned about my money, after many calls and request was made from my side the supervisor reached me through a call and asked me to fill the bank details again on[protected] so I filled it immediately and confirmed with the supervisor on[protected] that they’ve received my bank details. This time she asked me to wait for 6-7 days, max 10 days for the refund payment to reflect on my account but today is 29th of March and I still haven’t received my refund. I’ve reached out to them multiple times from[protected] till today afternoon but none of the customer reps have given me any clear reason why they’ve denied my refund payment. Kindly look in to this matter and help me receive my refund amount of Rs. 6999/-
Jun 01, 2022
Updated by pawanjangid
Corrected
Today is 1st of June and I still haven’t received my refund. I’ve reached out to them multiple times from[protected] till today afternoon but none of the customer reps have given me any clear reason why they’ve denied my refund payment. Kindly look in to this matter and help me receive my refund amount of Rs. 6999/-
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mudit Golchha
    from Jalpaiguri, West Bengal
    May 31, 2022
    Report
    Copy

    Website: www.adidas.co.in

    It's been two months since I have returned my product but I have still not got me refund. I have emailed them several times. Everytime they have only one reply that it will be initiated within one or two weeks. Their helpline number and chat services are helpless. My case number is 47429738. I want my refund to be initiated at the earliest.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Joe Bobby
      May 30, 2022
      Report
      Copy

      On the page for the adidas u_path run, the country of origin mentioned is Cambodia (as of 30/05/2022), (screenshot attached). When I bought this shoe, the country of manufacture on it is China (photo attached). Please sort out this blatant product misinformation at the earliest.
      +2 photos
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dilkhush Choudhary
        May 30, 2022
        Report
        Copy

        Address: Jaya Enterprises, Aashirwad, Anasagar Circular Road, Vaishali Nagar, Ajmer - 305004 (Near Anand Nagar)
        Website: www.justdial.com

        Hello, my name is sukhpal jat i want to raise a complaint regarding a sales man of ajmer (.305004 ) rajasthan showroom. As according to your company policy we can exchange a pair of shoes within 3 months quote this was said by him only, now he is refusing to take the pair of shoe and saying that he can't give me New pairs because I am the only person who keep coming back and back for this issue. As i am regular customer of adidas india i want justice.
        Shoes information - Model No-. HO4562
        Name of pair -Adidas Shoes
        May 30, 2022
        Updated by Dilkhush Choudhary
        Hello, my name is sukhpal jat i want to raise a complaint regarding a sales man of ajmer (.305004 ) rajasthan showroom. As according to your company policy we can exchange a pair of shoes within 3 months quote this was said by him only, now he is refusing to take the pair of shoe and saying that he can't give me New pairs because I am the only person who keep coming back and back for this issue. As i am regular customer of adidas india i want justice.
        Shoes information - Model No-. HO4562
        Name of pair -adidas shoes
        May 30, 2022
        Updated by Dilkhush Choudhary
        Change the Adidas shoes
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Divyansh Bizla
          May 28, 2022
          Report
          Copy

          I returned my shoes on 14th apirl and the refund says processed on 23rd April but i have still not received my refund. Payment method was cash on delivery and i have not been asked to fillout any form or something to share my bank details for the refund. Over a month long problem now really dissatisfied with Adidas
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Varman Pathania
            May 27, 2022
            Report
            Copy

            Address: Village dharamkot post office meclodganj district kangra Himachal pradesh 176219
            Website: www.adidas.co.in/help

            I didn't received my refund it's been so long and they have said I will get my refund in 14 days. But not happened yet and even I can't contact with them in customer care. Plz help me out from this.
            With regards
            Varman
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              W
              Waelsadek
              May 26, 2022
              Report
              Copy

              I am from Saudi arabia, I was in dubai, bought adidas shoe to my son, i needed 42.5 size .
              But i chocked when I returned back to saudi i found the store give me one pc 41.5 for left leg and 42.5 for the right.
              Please need your assist to help me to solve this problem.
              Wael
              Saudi arabia
              Mob: [protected]

              Adidas — Returned product refund not received

              Ordered on: 09/03/2022
              Order: AIN00573329
              Item: 1
              Total: Rs.2399.50/-
              Payment mode: Cash On Delivery.
              Order placed: Adidas app.

              I have returned this product and it's a month. I didn't receive any refund for this returner order nor any of the customer support is responding.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kevyan choudhary
                from Jaipur, Rajasthan
                May 25, 2022
                Report
                Copy

                Address: Teeja nagar b near alankar PG girls college sirsi road jaipur

                Its been around a month since I've completed my return process but haven't received the refund yet.
                I contacted adidas multiple times through mail, chat, calls, messenger services but to avail.
                They sent me a bank detail form to fill out twice which i did fill but i still didn't receive any refund.
                Once i called them and waited for good 15-20 mins before my call was answered by a man who took my order details and asked me to hold the call till he checks the information. I waited for another 5-10 mins but the guy without saying anything ended the call.
                Nobody replies to the mails that I've sent them, there's no one one the chat services, this is the worst customer service that I've witnessed so far.
                My order number/id is AIN00713203 and the refund amount for the same is Rs.2000
                +1 photos
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nh10
                  from Lucknow, Uttar Pradesh
                  May 25, 2022
                  Report
                  Copy

                  Address: Lucknow

                  My order no AIN00713114 was returned back but refund of it still not initiated plz do look into the matter it’s been a month now they always take bank acc details but do not refund any amount also they sell fake products
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    L
                    Lovish_
                    May 25, 2022
                    Report
                    Copy

                    My 4 orders were there and I returned them as there were size issues but after so many calls they sent me a mail saying my refund has been completed but when I checked, I didn’t get any refund. When I called them they said the refund is completed
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pooja_m555
                      May 24, 2022
                      Report
                      Copy

                      I ordered a tshirt from this website on 15/05/22 and received it on 20/05/22.As it was very big in size I requested to return it.The courier guy came the very next day and picked the product.After three days their status was delivered and I didn't get any mail or anything regarding my bank details for refund.This company is such a big scam and didn't expected this from such a big company I just want my money back.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mansoor mansu
                        May 23, 2022
                        Report
                        Copy

                        Address: Mudavankattil house, Konathukunnu Po, Thrissur, Kerala

                        Dear Sir / Madam,

                        I am writing to you to raise an issue about: Clothing, shoes & accessories

                        The issue that I have experienced was: I have purchased the one of adidas sandals in COVID time and I have used only 10-15 times. within that the strap leather has started removing and hence within the warranty period I have raised the compliant as poor quality. After the multiple follow up the item has picked up recently and as checked with customer they have mentioned the item is not under warranty.

                        Today through the toll free number I have spoke with 3 engineer and all of them has disconnect call without giving the update. This is happening when iam calling
                        to adidas toll free support.

                        Please check the previous history of the order and kindly do the needful.

                        iam writing this because i have fed up with the your support which has provided to me. i am using multiple products adidas and this product quality was very poor. please escalate this call to your higher management and do the needful.

                        It occurred on: 19/03/2022

                        Need to initiate the refund

                        I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

                        Yours faithfully,

                        Mansoor MM

                        Order Number:[protected]
                        :

                        Mudavankattil house, Konathukunnu
                        Konathukunnu
                        680123
                        May 23, 2022
                        Updated by Mansoor mansu
                        Non
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Roop6789
                          May 20, 2022
                          Report
                          Copy

                          Order No. AIN00733654
                          Order placed on 28 april 2022
                          Order returned on 2nd may 2022
                          It’s been around 15 days Since I’ve completed my return process but I haven’t received the refund yet.
                          I contacted adidas several times Through mail, chat, call and messenger services but to no avail. Nobody replies to the mails. There is no one on the chat services. customer service care of adidas is worst. Refund amount for my order is 3999/-.

                          I would really need my refund as soon as possible.
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Jatyan
                            from New Delhi, Delhi
                            May 20, 2022
                            Report
                            Copy

                            Address: New Delhi

                            I have returned order on 16th April, still no refund from adidas
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nh10
                              from Lucknow, Uttar Pradesh
                              May 18, 2022
                              Report
                              Copy

                              Address: Lucknow

                              I have returned an order from adidas but the refund is still pending when I called adidas customer care they don’t pick up and not even reply to emails plz help me get my refund of ₹999 of order no AIN00713114
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mijjul
                                from Kathua, Jammu and Kashmir
                                May 18, 2022
                                Report
                                Copy

                                Address: Vpo barnoti 184143

                                I have ordered adidas jacket from adidas.co.in, I got large size so I returned the order, the returned was successfully proceded, the jacket reached warehouse, I paid cash in delivery, so I was supposed to get a mail regarding refund, but I didn't got any mail till now, 13 may, 2022 was the date of successfull return, kindly help me in this refund process .
                                Customer information
                                Order I'd- AIN00743555
                                Email- [protected]@gmail.com
                                Phone number- [protected]
                                Name -mijjul bawa
                                Address -vpo barnoti, kathua, 184143 jammu and kashmir
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Srinath872004
                                  May 18, 2022
                                  Report
                                  Copy

                                  I ordered a pair of Adidas Eezay 2019M on 5 May 2022, 10:30 PM.I recieved my product on 9 May 2022, 03:00 PM the product did not fit me it was too small.So i returned the product on same day and the courier service picked upon the order on 11 May 2022 and i havent still got my refund and even the helpline number which is in the app is useless because they do not even pickup the call.Its nearly been 2 weeks and i need my refund as soon as posssible

                                  Order no:AIN00751862
                                  May 26, 2022
                                  Updated by Srinath872004
                                  After nearly two months i got the refund form today.I called the customer service and waited for like 10 solid minutes and finally a guy answered and i explained the issue and he sent me the below attached form to my email

                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    mellowmartinis
                                    from kanpur, Uttar Pradesh
                                    May 18, 2022
                                    Report
                                    Copy

                                    Order no.- AIN00627136
                                    Its been a month since i filled the refund form but haven't received my refund yet now..Pls refund my money back...
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Roma Periwal
                                      from Dehradun, Uttarakhand
                                      May 18, 2022
                                      Report
                                      Copy

                                      Website: adidas.co.in

                                      I palced order no. AIN00721438 on 25 april 2022 . After few days on 4 th may the return was completed for which i was emaild . Since that taht time i have been continuously calling their customer care to ask where to send the bank details for refund but they never puck up the phone. When i mailed them on the address mentioned on their site, it shows failure delivery. please help me i want my money back.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Shandillo Ronny Singha
                                        May 18, 2022
                                        Report
                                        Copy

                                        After complaining in consumer court, I found a notice from adidas which I will post as a picture below still now I didn't get my money back please do something and try to help my money back
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit