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Adidas Complaints & Reviews

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Last updated Mar 6, 2024
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Adidas reviews & complaints page 19

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W
Waelsadek
May 26, 2022
May 28, 2022
This thread was updated on May 28, 2022
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The store give me 2 different sizes

I am from Saudi arabia, I was in dubai, bought adidas shoe to my son, i needed 42.5 size .
But i chocked when I returned back to saudi i found the store give me one pc 41.5 for left leg and 42.5 for the right.
Please need your assist to help me to solve this problem.
Wael
Saudi arabia
Mob: [protected]...
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Kevyan choudhary
from Jaipur, Rajasthan
May 25, 2022
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Football studs

Address:Teeja nagar b near alankar PG girls college sirsi road jaipur

Its been around a month since I've completed my return process but haven't received the refund yet.
I contacted adidas multiple times through mail, chat, calls, messenger services but to avail.
They sent me a bank detail form to fill out twice which i did fill but i still didn't receive any refund.
Once i called them and waited for good 15-20 mins before my call was answered by a man who took my order details and asked...
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Nh10
from Lucknow, Uttar Pradesh
May 25, 2022
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Refund not given of my returned order

Address:Lucknow

My order no AIN00713114 was returned back but refund of it still not initiated plz do look into the matter it’s been a month now they always take bank acc details but do not refund any amount also they sell fake products...
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My 4 orders were there and I returned them as there were size issues but after so many calls they sent me a mail saying my refund has been completed but when I checked, I didn’t get any refund. When I called them they said the refund is completed...
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Pooja_m555
May 24, 2022
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Not refunding

I ordered a tshirt from this website on 15/05/22 and received it on 20/05/22.As it was very big in size I requested to return it.The courier guy came the very next day and picked the product.After three days their status was delivered and I didn't get any mail or anything regarding my bank details for refund.This company is such a big scam and didn't expected this from such a big company I just want my money back....
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Mansoor mansu
May 23, 2022
May 23, 2022
This thread was updated on May 23, 2022
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RE: Complaint order no:682717201

Address:Mudavankattil house, Konathukunnu Po, Thrissur, Kerala

Dear Sir / Madam,

I am writing to you to raise an issue about: Clothing, shoes & accessories

The issue that I have experienced was: I have purchased the one of adidas sandals in COVID time and I have used only 10-15 times. within that the strap leather has started removing and hence within the warranty period I have raised the compliant as poor quality. After the multiple follow up the item has picked up recently...
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R
Roop6789
May 20, 2022
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Not getting refund money

Order No. AIN00733654
Order placed on 28 april 2022
Order returned on 2nd may 2022
It’s been around 15 days Since I’ve completed my return process but I haven’t received the refund yet.
I contacted adidas several times Through mail, chat, call and messenger services but to no avail. Nobody replies to the mails. There is no one on the chat services. customer service care of adidas is worst. Refund amount for...
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J
Jatyan
from New Delhi, Delhi
May 20, 2022
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Refund Claim

Address:New Delhi

I have returned order on 16th April, still no refund from adidas...
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N
Nh10
from Lucknow, Uttar Pradesh
May 18, 2022
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Money not refunded of a returned order

Address:Lucknow

I have returned an order from adidas but the refund is still pending when I called adidas customer care they don’t pick up and not even reply to emails plz help me get my refund of ₹999 of order no AIN00713114...
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M
Mijjul
from Kathua, Jammu and Kashmir
May 18, 2022
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Refund of my returned product

Address:Vpo barnoti 184143

I have ordered adidas jacket from adidas.co.in, I got large size so I returned the order, the returned was successfully proceded, the jacket reached warehouse, I paid cash in delivery, so I was supposed to get a mail regarding refund, but I didn't got any mail till now, 13 may, 2022 was the date of successfull return, kindly help me in this refund process .
Customer information
Order I'd- AIN00743555
Email- [protected]@gmail.com...
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S
Srinath872004
May 18, 2022
May 26, 2022
This thread was updated on May 26, 2022
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Regarding The refund of my returned product

I ordered a pair of Adidas Eezay 2019M on 5 May 2022, 10:30 PM.I recieved my product on 9 May 2022, 03:00 PM the product did not fit me it was too small.So i returned the product on same day and the courier service picked upon the order on 11 May 2022 and i havent still got my refund and even the helpline number which is in the app is useless because they do not even pickup the call.Its nearly been 2 weeks and i need my refund as soon as...
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M
mellowmartinis
from kanpur, Uttar Pradesh
May 18, 2022
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Refund not got back yet

Order no.- AIN00627136
Its been a month since i filled the refund form but haven't received my refund yet now..Pls refund my money back......
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R
Roma Periwal
from Dehradun, Uttarakhand
May 18, 2022
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Refund of amount

Website:adidas.co.in

I palced order no. AIN00721438 on 25 april 2022 . After few days on 4 th may the return was completed for which i was emaild . Since that taht time i have been continuously calling their customer care to ask where to send the bank details for refund but they never puck up the phone. When i mailed them on the address mentioned on their site, it shows failure delivery. please help me i want my money back....
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S
Shandillo Ronny Singha
May 18, 2022
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Didn't found my money back

After complaining in consumer court, I found a notice from adidas which I will post as a picture below still now I didn't get my money back please do something and try to help my money back...
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swathi_acharya07
from Bengaluru, Karnataka
May 16, 2022
Nov 2, 2022
This thread was updated on Nov 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not processed since 2 months

Address:Koramangala
Website:Adidas website

Order no: AIN00575961
Order placed kn 10/03/2022 and product returned 13/03/2022
Account details sent via email on 27/03/2022 that too initiative taken from my side for the refund. Tried contacting customer care for several times where i could speak to them only twice.

Customer care experience has been the worst when compared to any other brands. This is highly not acceptable from adidas and it is high level...
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S
Sagar909
May 16, 2022
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Refund money not processed

Website:www.adidas.co.in

Hello, I am Sagar,
I ordered shoes from the adidas app on 19th April.
Order amount:- ₹2399
The quality was not upto the mark and the shoe size was small so I returned the order on 22nd April. It was a Cash on Delivery order. I filled the form for the account details on 22nd April and got a confirmation and refund initiate email for the same on the same day. The returned item was received by adidas on 27th April. And...
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S
Sumit Makarh
May 15, 2022
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Refund not generated

I Placed the order AIN00640102 for sports shoes on[protected] online from adidas.co.in = Rs 2499.50
Product delivered on[protected]Cash on Delivery)
Returned product on[protected]Too small/tight)
Refund request approved against order AIN00640102 on[protected]
Received mail to update Bank details on[protected]
Updated and submitted Bank details on[protected]
No refund till date...
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S
Saurabhnikam295
May 14, 2022
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Return and refund

I had ordered a tshirt from adidas app in India order no. AIN00688666 due to size issue i returned the product. The tshirt was picked up for return. Since then i haven't received the refund. It was a cash on delivery order. I have tried contacting adidas for refund through every way possible all the numbers available on website, all the mails ids, i even tried initiating chat with the agent but all it says it all agents are busy please try...
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S
Shandillo Ronny Singha
May 11, 2022
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Refund didn't get till now

I order a track suit from adidas.com, it was not properly fitted on me so I returned within the next day but after 7 days they got their products on their warehouse but still they didn't send my money back so please it's my request to do some strict action regarding their returning policy and help to bring my money back...
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KeshavGoyal42
May 11, 2022
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Not got Refund of product

My product got returned to adidas warehouse on 26 april 2022 and till date that is 11 may 2022 i have not got my refund of Rs 2999/-. no answer on mails, no text, no answering of calls on customer care no. pls resolve my issue.

Keshav goyal
[protected]@gmail.com...
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