Adidas Complaints & Reviews

I purchased a tshirt order no.AIN03136251 on 12 may 2023 and got it on 15 May 2023 .But due to size issues I returned it and the parcel was returned to the warehouse on 19th May 2023 .With the quality check being approved I got the tax credit notice also and the company ensured the refund has been approved. But I didn't get any link yo fill my bank details for the refund.so kindly look into this matter as I am having Major inconvenience due...

Dear Adidas On 12 May 2023 I purchased a tshirt and received it on 15May 2023 .But I wanted to return it as the size was an issue.So my order got returned to the warehouse and got approved for a refund as I received a tax credit note also.But my made of payment was cash on delivery and the link was not sent to me where I have to fill bank details so how I get black my refund....

I have received wrong product and raised a complaint for the same as well, it’s been more than a month. Still did not receive any update from adidas, I did not except this type bad experience from adidas team as its international brand.

This is how adidas cheat online customers? I have paid 3500 it's not a small amount for me. if there is a mistake from my end, I can understand but you sent wrong product, right?
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I have placed order for rupees 3569.67 on May 1st. The product was small so I returned it. It was picked up from me on 10th of May. However after 9 days I still have not issued the refund. They are saying they will refund it only after the product reaches warehouse. But it still has not reached. Please give me a solution....

I bought a Tennis shoe for Adidas online and the shoe torn away from sides for 2-3 days

Date of Purchase = 2/4/2023
Date of Delivery - 2/10/2023(Approx.)
Quality Issue with reported - 2/13/2023(Emails from emails ID - [protected]@gmail.com)
Number of time called the customer care - 12 times

In spite of continuous follow and raising quality issue with shoe, I only get to hear that' WE ARE...

I ordered an item from Adidas (Order ID : AIN[protected]. I returned the item and adidas team failed the quality check. I got an email that the product will be dispatched back to me.

It's been 15 days since I am following up but with no response. Their customer care executives are giving different responses everytime....

Dear Team,
We would like to bring to your notice that we have raised a complaint against the product exchange or return as the shoe is not comfortable to wear the arc of adidas Ultra boost is not perfect to my son's foot hence we want to exchange or return the product. We did follow the T&C as per guidelines. Staff said they can't accept shoe as it's not in wearable condition. Initially they said product is out of exchange validity...

I purchased a pair of sandals for my son from the adidas website on the 3rd of May 2023. I had shared our house address in kozhikode, kerala, India and given my spouse's contact details as well when placing the order. Yesterday (6th may), my wife got a message informing her that the shipment is out for delivery and it also mentioned a code that she is supposed to share with the delivery guy. Within minutes she also gets a message from adidas...

I had ordered a product from adidas mobile app with order id AIN03015186 .I have raised the return request of the same on 21th april 2023 because of size issue. Since than no one had showed at my door to pickup this order. I have also called adidas customer support multiple times, every time they have same answer i.e wait for 2 days.

Please help me in getting my refund and return of this product

I have paid...

Hi Team,

I have purchased LITE RACER BYD 2.0 SHOES GZ2833 from addidas.co.in online on 24/11/2022. I had placed the order on 24/11/2022 and received my order on 30/11/2022. The order Id is AIN02224278. However, upon receiving the product, I found out the size fit issue and also the product was not looking nice on my foot.

I returned the product on 09/12/2022.

I filled the Bank details form...

I ordered a pair of shoes from Adidas online, from the official website only, the order was for ₹3 599.50, it was an order of more than 2 items, the other 2 items were also returned and I received a refund for them, but it has been more than 1 year and I never even got a reply from the adidas customer support, my order ID was AIN00015340. I ordered this around 14the September 2021....

I have ordered adidas runfalcon 2.0 shoes on 12 th april and due to size issue i returned them on 14 th april. They told me to wait because they want to do quality check and after that they will provide refund form.when i called them on 17 th april from my side then they provided refund form and i submitted on 17 th april. They are claiming to refund all money in 7-14 working days.
On 27 th april when i called them they told me that...

This is in regards to the product GV6912 Golf shoes purchased on 16th Apr from One of the authorised adidas stores in Orion mall Brigade gateway Dr Rajkumar road Malleshwaram west, Bangalore.

The product is purchased for 10, 999/- however the same product was on 30% off on adidas website.But the store does not have any clue about this discount on the product as per adidas website. This is the first time experiencing such a...

I had initiated a returns of the above order online, however the pick up service provider cancelled the pick up without any prior intimation. Following the cancelled pick up I have called the customer service couple of times to reinitiate the returns however even after 15 days, the return has not been completed and when I requested to speak to the supervisor, the customer service agent, Vinay, refused to transfer the call.

It...

I had initiated a return online, which was cancelled by the pick up service provide on his own without any communication. Subsequently I called couple of time the customer service to reinitiate the returns but even after 15 days, the pick up is still not done and whenever I speak to customer service, they say they will reinitiate it and to wait for few days. When I requested to speak to the Supervisor, the customer service agent Vinay, refused...

Hi Team,

Order number : AIN02952871

I have placed the order at Adidas mobile app on April 4th, post that i received the product on 12 April and the product is too large for me, so i returned the product to the team on 14th April..I had received the message that the order has been retuned to the adidas store after two days..Later i called the customer care for the refund and they provided me the link to fill...

I have returned two tshirts to adidas warehouse, that I bought from adidas website itself. Now those are with them as per the mail I have recieved an email on 12th April 2023.
Order no.s AIN02917328, AIN02919947.
Those were 'cash on delivery' orders, so as they are not having my bank details to refund with them, I have not got any follow up mail asking for bank details to refund my amount. Its 21st April today and I have not...

I online shop 2 items from Adidas, one of them was not to my expectation, so I requested a refund.
Pick up was made and later confirmed by them on January 27th.
On February 10th I was told the refund was sent and should be on my account within 14 days.
March 27th I told them I have not received it.
Then again they gave me a 14 days notice which again I did not receive and complain about on April 11th.
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I placed an order with adidas on the 13th of March 2023 and got my order delivered on the 17th of March 2023. So after receiving my order I realised that the size wasn't fitting so I requested for a return and refund since they don't do exchanges unless i had to visit one of their outlets. Ever since my order was collected on the 20th of March 2023 till date, I don't know the whereabouts of my money. I have contacted their customer sales...

I Placed an order with Adidas which was delivered to me on Feb 2021. Due to an issue with the size of the product that was ordered, I immediately raised a return request with Adidas. After 2-3 attempts of raising the request, the order was finally picked up by the courier partner. I was asked by Adidas to provide my bank details over email since it was a cash on delivery order, the refund was to be done on the respective bank account. I received...