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Adidas Complaints & Reviews

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Last updated Nov 26, 2022
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Adidas reviews & complaints page 8

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I buy woman track on adidas store mrp 2999 on discount 30 % its 2100
And i check online adidas store and his give 50 % discount...
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I had ordered 2 jackets from Adidas and one of them had a sizing issue while the other jacket came damaged along with the packaging, so I decided to return it on the 26th of June.After that i had even filled the refund form 2 times and have contacted the customer care service several times now.Still they tell me that the issue has been forwarded to their finance team and just give us an unsatisfactory response.It has been more that 3-4 weeks...
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I had ordered a Adidas T.shirt and it has not fitted to me so I have returned it and it has been returned to the warehouse it has been reached up and I received a quality check confirmation mail as wel but my money is not getting refunded Rs 720 Order no AIN01012704.. It has been more than a month still I have not been refunded please look over the matter and resolve it, otherwise I need to take help from consumer forum....
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Order Number: AIN01041622

I had returned a pair of shoes as they did not fit me on 8th July 2022.

On 18th July, the order was returned successfully and I received an email saying I will get my refund in 7 days.

The adidas team has still not asked me for bank account details as the order was placed through cash on delivery.

I request adidas to refund my amount as soon as possible
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    On 14/7/2022 I ordered adidas shoes order no. AIN01094953 or (order[protected] which delivered me on 16/7/2022. I returned the shoes on 18/7/2022 because they were big for me. I paid amount 2279 on cash on delivery. Now it has been so many days they are not contacting me for bank account details so that I can get my refund as it was on cash on delivery. They are not sending me any email regarding this also. On their official site also there...
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    I didn't received my refund yet. I already returned my product and still they are not processing my refund request.
    Order no - AIN01033465
    I want to get my refund as soon as possible....
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    Dear sir
    I contact you minimum 20-25 times for my query but till date not any solution.
    I am very painic and puzzled for your behaviour because your team is not helping me my problem is last 60-65 days.
    But your response is not good and satisfied .
    Customer how much time waiting for this type problem very bad.
    If you were in my place what to do.
    You are not any help to me so tell me i will try to...
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    Today I purchased a shoe from adidas money has been debited from my account but didn't able to see my order...
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    I had requested to adidas for a refund of the product which i purchased on first week of march which had a size issue, as the size was not matching with the picture they shown, (ORDER ID AIN[protected] and they accepted the refund and they asked us to submit the bank details for the same which i submitted soon after receiving the mail from adidas but BUT DIDNT RECEIVE THE REFUND TILL NOW ie, EVEN AFTER 1 MONTH!!, they told to submit the bank...
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    I have written my product and also filled my bank account details few days back but still I haven't received my money. My order details are - AIN01083647 and another order id- AIN01106061. So kindly help ASAP....
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    Order no-OD[protected]
    Adidas ultrafly m runing shoes, i give the order on flipcart offer price rs 577 after one day of successful order the product is canceled by the seller. I want my order in same price same offer.
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      I had ordered a pair of shoes, which were smaller so I had returned the same. Upon which I received a message that the refund was initiated. It's been over a month now.. and I've not received anything. This wait is quite unpleasant and tiresome....
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      My order no - AIN01008470

      Adidas has stated that I will get my refund within 14 days but it's been more than that and they still haven't refunded yet. I have sent 10 emails already to their email but no reply. Neither does the customer service number work.

      I paid for my order using cash on delivery but still, they haven't asked for my bank details for the refund process.

      I kindly request Adidas...
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      I have returned the product many days before.the refund is not processed till now.No notification or details about it
      Tried to call their customer care many times but not picked up till now.mailed them but there also no reply.The worst experience ever i had in my life....
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      Dear Adidas Team,
      I would like to bring it to your notice that I have bought a pair of shoes from Flipkart online. I bought it on 25th Oct 2021 and started wearing that shoe from next day. but it’s very sad to say within nine months of purchase I noticed that my right shoe leather is cutting from the soul and the same shoe front part pasting is detached. (Image mentioned). I have already written or talked with Flipkart customer...
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      Purchased shoes online in 29th June, returned due to size issues in 2nd July.
      Refund is not yet received neither any mails from the company.
      Order number: AIN01008163...
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      I purchased adidas niteball form adidas site for 10, 199 rupees and due to size issue I initiated the return on the same day and the it was picked next day.
      On 15th July 2022 the product reached the warehouse and after that I called them to ask for refund but they replied me that the product has reached warehouse but they haven't done the quality check and from 1 week they are giving them the same reply....
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      I had ordered the product MUST HAVE SNAP PANTS - GM5229 (BLACK) on 18th June 2022 ( via Cash on Delivery). I had applied for return of the product. I was assured that I will receive the refund of 1274.58 rupees after the product reaches their warehouse. The product reached the warehouse on 1 July 2022 and they promised to refund me within 14 working days. But I haven't received it until now. I also wrote them mails twice 1st on July 11 and second on July 16. But they did not respond on both the email as well as the call. They don't pick up call.
      Jul 22, 2022
      Complaint marked as Resolved 
      They sent a link to add bank details on the 14th working day and the money came back after 3to 4 days of giving the details.
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        I had requested a refund of shoes that I had ordered from adidas.co.in
        They had received the product at their warehouse on 21st June 2022, and the refund was to be provided within 14 days. However, it has still been not received. Multiple attempts have been made to contact customer service but with no response. Please do something about this issue.

        Order Number: AIN00862876...
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        I had ordered 4 pair of shoes out of which I returned 2. It was bought by COD while processing return request they didn't ask for any bank details and the method remained "Refund method: COD". I did find it confusing but I clicked okay. Now its been a month I havn't been refunded. I got an email the amount will reflect into your bank account within 4-5 days but when I havn't provided the bank account (as they did not as for it) How ?
        I need my refund back as I am a poor guy. PLEASE
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