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Adidas Complaints & Reviews

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Last updated Nov 26, 2022
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Adidas reviews & complaints page 5

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Order no. AIN01228446 Partially returned hasn't been refunded yet. Order date was 3rd August. Returned on 9th August and no news till now. Delhivery is their logistics partner. Planning to complain about them too as it could be a big scam. Unless delhivery gives in writing that they have dropped my items. back to Adidas.
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    Actually I have ordered this product with order no AIN01069071 on 10 July and received on 15 jul worth 4400/-, unfortunately the product didn't met my expectations so I have to return it which I did on the same day

    And another order AIN01130417 i received on 21 July rupees 2159/-, again i have to return it due to some unnecessary decoration on it,

    Since it has been more than a month now they didn't bothered...
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    I am Rishabh Bhatia I ordered adidas grand court base shoes from their official app worth ₹3500 (COD)but I didn’t liked the quality so I returned them but not yet got the refund it’s more than 15 days, sent to the ware house. It’s my humble request to please resolve the issue and give me my money back
    Order I’d-AIN01076073...
    +1 photos
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    I had ordered a pair of shoes from adidas.co.in order no. AIN01223799 due to an issue with the size of the product that was ordered, I immediately raised a return request with Adidas, the order was picked up by the courier partner the very next day I received an email from Adidas on August 14 2022, stating that the product has been received by them.Since it has been 16 days neither they tried to call me nor have they sent me an email, as...
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    Order no. AIN01016165 Arwaz Hossain .
    I got a wrong product and I captured a video at the time of delivery but adidas didn't refund my money for almost 2 months . I call them and they just give me a time by time for 2 months. Please help me to get the refund. I sent the wrong product to adidas but there is no positive response from adidas and I am tired of calling them. Adidas has the worst customer service I ever experienced. I am...
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    Ordered Two T shirts of medium size which I always purchase from the stores. But the medium size I got from the online store was too big. Hence it was returned and received by them on 22nd July 2022. Got a confirmation mail from the company. Ref No is AIN01069545.
    Now the problem started regarding horrible refund process. No one picked up my call in customer care number for the last 15 days. No response to my emails. Don’t know...
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    This is regarding order #AIN01173824
    I placed an order for a pair of shoes, which I returned. The payment was made via google pay on delivery mode. Pick up process is completed and I got a mail on 6th August 2022 stating that I will get the refund within 7 working days.
    Today is 23rd August 2022, and the refund still has not been initiated. The customer support lines are continuously engaged or everyone has left for the day....
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    Used Cash on delivery but for some reasons I returned the product but haven't got any details for my refund addidas customer care is also not responding neither their emails ....
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    I have returned an item 4weeks ago and didn’t get any refund yet… I am also not able to contact adidas customer care phone number and i have mailed them like almost 10 time but didn’t get any respond.
    My order no: AIN01090240
    My phone number:[protected]...
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Adidas — Refund of INR 2499

    I order a pair of shoes from adidas app, i recieved the pair on 23 July 2022, but I had some issues with size . So I immediately asked for return and my request was accepted and the product was picked up on 25 July .
    The quality check was done on 28 July and I made a call and got refund form . I filled the details and submitted it . I waited for 10 days, but didn't get refund . So I called them and they told me that my details are...
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    I ordered a trackpants from adidas on 13 july and received it on 16 July 2022, returned it by 22 july they sent me the confirmation email on 2 august and form till that date i have not received any emails regarding their refund form as I ordered through cash on delivery they do not reply to emails nor they pickup calls its is horrible experience form adidas please help me get my refund.
    Order no. AIN01087095
    Order date - 13...
    +3 photos
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    I had returned my Adidas shoes and had received a email on 2nd August 2022 saying my refund will b processed shorty.
    I had paid via cash on delivery.
    I have been trying to contact the customer care services of Adidas to help me with the refund, but didn't receive any response

    Order Number: AIN01108374

    Kindly help
    Cinclaire Fernandes...
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    I made an order on the Adidas website a while ago and the size was too big for me so had to return the product, It was returned on 16th of August at 9:37 pm. Today is 22nd of august, 6 days since the return was made. I haven’t been asked for the bank details yet. But I get mails saying that my refund will be processed in 7 days, how will my refund be processed in 7 days when it’s been 6 days already and I haven’t been asked for my bank details yet ?? How do I get my refund now ?
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      My friend had places and order for shoes on 18/07/2022 amounting to Rs 2800/- on official Adidas app...it was COD
      Order no AIN01108374

      Since the shoe size was small she returned the product
      After the product reached warehouse she received a mail saying she wil be given refund, but they haven't taken her bank details yet...how will refund be given without even her bank details?
      And moreover, it's been 3...
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      This is regarding order #AIN01223799
      I placed an order for a pair of shoes, which I returned. The payment was made cash on delivery. Pick up process is completed and I got a mail on 14 August 2022 stating that I will get the refund within 7 days.
      Till date (22/08/2022), the refund has not been initiated. The customer support lines are always engaged and I did not get any response to my emails. The value of the returned product...
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      Credit Note No. : INADCN[protected]
      Credit Note Date :[protected]
      Order No. : AIN01172136
      Invoice Date :[protected]
      Invoice No. : INADIN[protected]
      I ordered 7 items of 7746.50 on 28/07/22 made COD delivery, due to size issue returned 5 items of 5847.50. Item successfully received by adidas on 12/08/22. After 9 days 21/08/22 they didn't asked for bank account details and didn't initiated the refund process...
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      I've returned my product and it's been a month and the service says the refund is been given within 14 days, but it's been over a month. It shows my product is reached the warehouse, they said it's cash on delivery so they will send a form and i have to fill bank details about it, but there's nothing sent by them yet . My 3000 rupees is been trapped. That's highly disappointing by this type of international brand .
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        I've return Adidas product which i buy mistakenly now it's more than a month i haven't received my refund they said once your product reached our Wearhouse they will initiate a process of refund this is so unfair
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          Hi there ! Its been so almost more than 2 months since i have returned my product but still didn’t recieved my refund, so please help me with it and let me know when and how will i get my refund and i have tried to call the official helpline and no one answers its really frustrating just let me know that are you going to give me my refund back or else i have file a lawsuit against your company because i have been trying to contact you from...
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          Bought 2 sports shoes in the month of December 2021 worth 4500 with order#AIN00292416. When asked for return, they kept delaying it and lastly told me to ship. I returned the product myself in January. After a lot of follow ups, they refunded just 500 rupees. When I raised complaint, they said that complete amount will be refunded soon. It has been 8 months but they did not return my money. Now they don't respond to my mails
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