Adidas Complaints & Reviews

Its been 2months but still adidas didnt do my refund ....

I ordered one product from Adidas and returned to the company without asking me any bank account details they initiated the refund process and sent me a credit note, how do I use that credit note...

I Placed an order on 30th January 2023 in Adidas online site which was delivered to me on 3rd February 2023.
Due to an issue with the size I raised a return request with Adidas on the same day I received the product.
The order was picked up by the courier partner next day i.e., 04th February 2023.
From then they provided tracking details of my return item and finally the item reached them on 9th february, 2023 on the...

Dear Sir/ Ma'am,
I purchased a pair of Adidas Sport shoes for 16000 R.S. from Adidas authorized retailer from Wave Mall Lucknow on October 2021. Within 1 year of purchasing the fabric above sole of the shoes started wearing. After 1 year there were 2 visible wholes on both the shoes. I take the shoes to the retailer and showed them the what quality products company is manufacturing, but nobody listened to me and did't tell the solution...

Hi

I am Rohit and I have ordered a jacket from Adidas app on 12th February 2023 with the order Id- AIN02661782 through cash on delivery.

As the size of the jacket was too big so I have returned the product back to Adidas on 18th February 2023. So in order to provide me refund adidas has provided me a refund form to be filed and have filed and submitted to Adidas by 19th February 2023.

Then on 24th...

Dear Sir/Madam,

With reference to the order number AIN02685831, I have returned one pair of shoes. The AWB for the returned item is [protected] Bluedart Courier. It was delivered in Adidas’ Gurugram office on 23 Feb 2023.

However I have yet to receive the refund of the amount I paid for the pair of shoes - INR 2579.

The email sent to their CC address remains un-responded.

May...

Hello Team,
I had ordered few items from Adidas online store on 9th Feb 2023. Some of them I wanted to return and I initiated the return from Their website on 9th Feb itself. Return was scheduled twice and pick-up guy did not turn up. Second time I got a call and pickup guy told me that instead of returning 8 items in one return I should do 2 items in one return. I told him we always return all the items we don’t need in one go...

I've ordered a product from the adidas store but didn't got any refund and I've returned my product on 20th of February which was via COD but didn't got any refund neither received e-mail asking my bank details for refund process.. Can you please kindly look into it and take necessary action. My order number-AIN02657058 worth ₹1500

And also when I tried contacting customer care service they never pick up and when tried to...

I Placed an order on 30th January 2023 in Adidas online site which was delivered to me on 3rd February 2023.
Due to an issue with the size I raised a return request with Adidas on the same day I received the product.
The order was picked up by the courier partner next day i.e., 04th February 2023.
From then they provided tracking details of my return item and finally the item reached them on 9th february, 2023 on the...

Attempted to place an order through the Adidas android app and the money was deducted from the account but the order was not placed. There seems to be no mention of the order and during the transaction, the page showed "Hooks not found" error....

Its been 11 days since my order (AIN[protected] other than a call on Feb 15 (already 6 days later) to say that the good would be delivered the next day I have not been called after that at all.
Response from Customer Services also not satisfactory as they say its been the weekend (3 days - today is Feb 20).
Goods on other sites reach within 1-3 days - not sure why Adidas is taking 11 days.
I spoke with the team this...

I have purchased shoes online in Myntra on December 15, 2022.
Within less than two months of my usage, shoes got damaged. Toe holes are formed in the upper part of the shoes....

Hi, I am a high court advocate poonam Sharma
I bought one black adidas 4D for my son from a adidas store from Oberoi Mall, Goregaon East, Mumbai .India
Bill is attached with this mail.
It was a surprise gift for my son's bday which was also on 9th Feb.However unfortunately the shoe is not fitting properly and is not comfortable .since it's an expensive shoe I would request you to refund the amount.I dont cwant exchange...

I placed an order with Adidas which was delivered to me on 18th January 2023. Due to an issue with the size of the product that was ordered, I immediately raised a return request with Adidas. After 2-3 attempts of raising the request, the order was finally picked up by the courier partner on 30th of January. I was asked by Adidas to provide my bank details over email since it was a cash on delivery order, the refund was to be done on the...

Dear sir, Not a day passes when I don't get four- ten spam mails from ADIDAS India. Repeated complaints to the company have not have not yielded nay results.. I fail to understand what this cheap worthless ccmpany gains by sending out so many spam mails....

I have sent mail on 16th Jan to adidas support centre [protected]@onlineshop.adidas.co.in for product quality issue and return was initiated but not processed till now and not getting reply for the same....

On 11/1/23 i filled the refund form wherein i gave my bank details to Adidas. Now its been 23 days since i didn't received my refund of Rs 3959. In this tenure i called Adidas customer care multiple times and they told me to wait till 2/2/23. Although the quality check and everything allready happened before 11/1/23 still they are taking soo long to initiate the refund
Order number : AIN02460925
Name : Justin Mathias...

I Placed an order with Adidas which was delivered to me on 8th January 2023. I received the product on 10th January 2023. Due to an issue with the size of the product that was ordered, I raised a return request with Adidas. The order was finally picked up by the courier partner soon. I was asked by Adidas to provide my bank details over email since it was a cash on delivery order, the refund was to be done on the respective bank account....

Case reference number is 55405551.

I ordered TWO Mens tracks on 27th November. I received the package on 4th December, with just ONE item, and that too a wrong item - I received Women's track pants.
Its been almost 60 days that I have been trying to get a refund and a resolution but its not happening.

They are delaying and not giving a confirmed response or a solution to the problem....

I ordered TWO Mens tracks on 27th November. I received the package on 4th December, with just ONE item, and that too a wrong item - I received Women's track pants.
Its been almost 60 days that I have been trying to get a refund and a resolution but its not happening.

They are delaying and not giving a confirmed response or a solution to the problem....