Agarwal Packers & Movers Complaints & Reviews

I requested for local shifting (Within ludhiana) of my household goods thru agarwal packers & movers. The company qouted rs.16000/- for the same. Considering my past experience, i relied on the company and gave my consent for the offer of the company. The household goods were packed and loaded from the originating location (Omaxe flats in ludhiana) on june 15, 2019. The goods were packed & loaded in two tranches. While, the first tranche was delivered at the destination (Vishal tower, near agar nagar/grand walk mall, ludhiana) on the same day at around 16:00 hours. The packing of the second tranche could be completed by around 22:00 hours on the same day but the delivery of the same was denied. When i enquired the representative of the company, they told me that the payment has to be made upfront/ before unloading/delivery of the goods. I told the representative that i do not have ready cash at the point of loading and the same is available at the point of delivery as i had already shifted my family to the new location and all the valuables including cash is with them only. I further told them that if this was the requirement why had they loaded and unpacked the 1st tranche without payment. I also tried to make the payment thru online mode but that was not working due to technical issues.in view of the aforesaid circumstances, i requested them to do the unloading/ delivery of the 2nd tranche of my goods only when i make the payment to them at the delivery point. I also informed the position to their branch manager mr. Mukesh.

After having made all this discussion i left the site and arranged for the cash at destination point, assuming that they will reach the destination point. To my surprise they didn't turn up and i have faced severe inconvenience, as was waiting for my household goods all night long and made several phone calls to the representative of the packers. I also made complaint to the toll free number of the company at around 12:30 am on 16.06.2019 and informed the position. Considering my request the tele representative put my call on hold and discussed the matter with the branch head. Later on, he informed me that my goods have been detained by the local unit of the packers and movers company and i need to sort out things personally with the branch head of the packer.

I discussed with mr. Mukesh and he said that i need to visit his office/godown and have to make the payment there only. He has additionally demanded a sum of rs.2, 000/- in cash from me for releasing my articles. When i asked the reason for the same, he said it is for retaining the goods with them for 1 night. This tantamount to extortion of money in the name of shifting the goods, as i was ready for taking delivery for my good in the night only. Despite my continuous request he has not acceded to my request for delivering the goods on that night. I have also highlighted the fact to him that the articles are valuable and any retention of goods will cause damage to my article as the shifting team has dealt the whole exercise in very unprofessional manner. They have not taken due care for protections of my articles against the stormy and rainy weather on that night. Nevertheless, fearing damage of my goods, i requested him to send a mail in writing.

Considering the fact, it was very late in the night and also taking cognizance of the safety aspect i decided that i shall visit the office in the morning only. I claimed with the company by writing email that my goods has been detained with intention to cause damage to my household articles. Nevertheless, i tried tirelessly to make the payment and finally i could be able to make the payment thru online made for the entire sum including the said extra amount of rs.2000/- (Over and above the quoted amount of rs.16000/-) under protest, at around 7:30 hours on 16.06.2019.

Even after payment of the extra amount by me, the goods were not dispatched immediately and i have to make several follow up calls to mr. Mukesh and the shifting supervisor. After several follow up calls, the goods were delivered only in the afternoon at around 3 pm on june 16, 2019. On delivery of the goods, i observed that my steel almirah, queen size bed and mattress having aggregate cost of rs.40, 000/- were severely damaged mainly due to the negligence of the shifting team and due to the arrogance and adamant approach of mr. Mukesh. Besides, the team has mishandled my other household articles.

One article bearing no. 86 (I am yet to trace the detail of the same as the list was quite long and the description of the goods was not mentioned in the list and the same were packed in a haphazard manner) was found missing and the shifting supervisor had no idea about my lost articles. I have already pointed out the damaged caused to my articles in the inventory sheet prepared by the shifting team presently held by the packers and movers company.

In view of the aforesaid, i requested vide email dated 30.06.2019 to the packers and movers company to take suitable action in the matter and arrange to return my lost article hearing no. 86 and also arrange to refund a sum of rs.58, 000/- (Including the entire cost of shifting i. E. Rs.18, 000/- as the whole purpose of sitting thru professional packer was defeated and i have to face severe unconvinced besides the cost of article damaged by the so called professional packers and movers team) within a period of 15 days from the date of the communication and also advised them that in case appropriate action is not taken within the specified time i shall take suitable legal route in the matter.

Now even after lapse of more than 20 days i have not recieved any affirmative communication from the packers and movers company. Thus, in view of the foregoing and as a aggrieved consumer, i request akosha team to kindly take care and handle my case in the consumer forum.

Regards
Ritesh kumar singh
Mobile: [protected]
Email: [protected]@sidbi.in

I booked a delivery with agarwal packers and movers ltd from kolkata to bangalore. And i handed over my goods to apml on 28th june'19 and before even booking it was promised to me that i will get my goods within 10 days at max and on special request (To make it priority as having a new born with me), i was guaranteed that my goods will be delivered by 8 days max.
The promise itself was not kept and i received my goods today i. E 20th of july'19.

1. Now, on one by one when the unpacking started, every or the other good was either broken or severely damaged. Including the handle and the mudguard of the bike. (Few pictures attached.)
2. Secondly the goods were just delivered and no one from the team, assembled it though the payment of assembling was already done from my end at the time of booking.

I am literally frustrated with what i got against paying 55000 inr for this.
I am completely cheated i feel and that is what has made me come here.

Delivery tracking id - gcsltk[protected]

I shipped my items from Bangalore to Mumbai thru APML. During the delivery of items at Mumbai, I found my bed was broken and the same was acknowledged by the delivery boys.

After requesting APML customer care, they gave me the contact of Pankaj Joshi, claims deptt from Mumbai. Later, the torture story started, Mr Pankaj Joshi is a senseless and stupid person. With zero manners, he started shouting on the phone that you guys don't have any work that's why claiming insurance. I asked him to stop abusing but this man kept on saying things or two. ZERO customer sense.

Till date, my claims are not reimbursed and APML customer care is useless. Decided not to use their services again in future.

Came back after a relaxing break to a house that looks like it has been hit by a hurricane. 😢 thank god, i have finally managed to clear the mess and make it look like my home.

I have never posted a public post before but am doing so after a harrowing experience with agarwal packers and movers. Please do not use them ever! They charge an arm and a leg - which we were okay with paying, since it was a stressful and busy time, and we thought that using them would be stress free. Unfortunately, that was not the case.

Agarwal packers and movers were meant to pack and move our stuff in 3 days (Which could have been done in two had they worked efficiently) instead of the two that we had requested.

I took the friday off from work since the packers were to arrive at 8.30 a. M. We live in a housing society which has rules about the use of the service lift. The lifts can be used from 9- 11 am, and then 1- 6 p. M. This had of course, been communicated by us to agarwal packers and movers.

2 packers (Instead of the promised 6) arrived at 11.45 am (No supervisor, as promised) and were not allowed by the guards to bring up the packing materials to our apartment, till i cajoled, begged and bullied them to allow them. The packers started work at 12.30 pm and worked till 1.30 pm - after which they broke off for lunch. Of course, all complaints to agarwal packers and movers fell on deaf ears. The manager refused to take my calls. To be fair, the packers were hardworking men and they worked till 7 pm, that day.

Saturday-one would have thought that after the previous day's fiasco they would be shame-faced and make amends, but though the packers arrived on time at 8.30 a. M., the packing material, which was to have been sent at 8 a. M., arrived in the afternoon, so the packers were not able to do much in the morning session. They sent a third packer. There were some items which were still to be packed which the packers said would be completed the next day while some of the packed items would be moved to the new apartment.

Sunday - the packers arrived at 8.30 a. M.- once again, the packing material did not arrive. A supervisor arrived, who was completely useless. The packed items could not be moved between 9-11 am, as promised since no movers were sent. Around 1.30 p. M. Some 7-8 people came to the house, saw the items that were to be moved and walked away. The packers said that the company did not have their movers free so they were trying to hire outsiders. However, these people felt that they were being paid too little so they walked away. At 3 p. M., the supervisor told us that they would not be able to move our stuff that day. All our stuff was already packed. He hinted that we could sleep on the mattresses on the floor (The absolute cheek of that man!). When i ranted and raved and gave him a piece of my mind, he offered to move our beds and our kitchen items. When we reached the new house, the fridge did not work. The movers placed it on its back and broke some gas pipe. Also, this should not be done as the oil flowed into the cooling tubes, and broke down completely. I had to throw all my meats - chicken, pork, mutton, and other frozen food which had been kept in a cooler, in ice. We got the fridge repaired - cost us rs.7, 200/-. Ultimately, we could not use the beds that night since the movers transported the bed and mattress but forgot to transport the bedsheets, pillows and pillow covers. Luckily, we could spend the night at our friends's place.

Monday - i had to take leave from work (Again). Once again, no one was there till 10.40 a. M., twenty minutes before the building's service lift services are unavailable till 1 p. M. Shifting started at 1 p. M. And the movers loaded the truck. We wanted to claim the money for the fridge repair from the movers and packers but once the truck reached the new building complex (Right next to the old), apml held us hostage and refused to unload and move our stuff to the apartment until we had paid the amount in full. They offered to pay a paltry rs. 1200/- for the fridge repair, which we declined (We aren't beggars, we just wanted our bill to be reimbursed). For two hours, till we could get hold of the apml managers and pay the entire amount, the movers just sat around. Only after we had made payment did the unloading and unpacking begin - which meant that it went on till late in the evening. The only saving grace were the two packers from day 1. Unfortunately, i do not remember their names.

I am obviously never going to use agarwal packers and movers again, and i advise people against using them. I am shocked at how unprofessional they are and how little they care about keeping their word.

My consignment GC No. : GCLCK[protected]Origin : LUCKNOWDestination : PUNE was booked on 20th June 2019 and they Agarwal packers and movers have committed to deliver it with in a week today is 8th July and still no update regarding my consignment. Agarwal packers charges are much higher then other providers still they are pathetic in service delivery. i;m left with no option but wait as customer service is calling me and asking if my consignment is delivered or not .

I have used your service for my car from vizag to bangaluru (Gc no.- gcvizag[protected]. When i got the delivery, it was totally damaged. There was acid marks all over the car. The company was not even apologetic for non-delivery of the car and damage caused to the car.
Now its been 15 days, even after repeated calls and mails, no claim settlement has been done. It should be repaired by the company, but they are saying to get it repaired by your expense. I am very disappointed to see the condition, how a car can be damaged in car carrier. Its very unprofessional to see company response also.
Big no for apml

Agarwal Packers and movers (APML) moved our household goods from Bangalore to Gurgaon. Some furniture was damaged.

Photos and insurance details of damaged goods was communicated to APML insurance team within 2 days of delivery of goods, as per their rules.
- Exercise equipment - 15k
- Computer table- 5k

However, despite repeated mails and calls there is no response even after 2 months.still awaiting insurance claim settlement.

I booked Agarwal Packers and Movers to shift home within Hyderabad and that too only 1.5 kms apart. I paid around 5000 rs more than the local vendor just for the brand image of Agarwal Packers and Movers.

They also gave the insurance of 25000 Rs. However they damaged by brand new Sony LED TV ( a black line is appearing on the screen), stole 1 titan watch, broke the central table glass mirror and few other small things.

Now they are saying that they will just fix the central table glass mirror and nothing else. The whole panel of TV has to be replaced which will cost 30K. And the watch' cost is 10K.

Please help in resolving that.

They are very unprofessional and from last 3 days i am begging for my own goods to be deliver at time today i am sitting on 11th day and my goods should be delivered in 7 working days and i am continuously calling them and i am not getting any response from these guys their highly highly professionals agarwal movers and packers is a pathetic company i have ever seen so guys i request to you all don't go with them. They don't have any policy they don't bother to give you services they just charged too much with no services.

1000 times think before book "Agarwal Packers and Mover" http://www.agarwalpackers.com. I had booked Agarwal services for relocation Ahmedabad to Banglore.

Myself Mukesh Bhavsar ([protected])

Agarwal started on 30th May 2019 and failed to delivered as commitment after 5-6 days in Banglore. They took around 10 days to delivered Household items some of broken and damaged.

I paid Rs.60, 000/- for relocation in advance.
My Car delivered after 20 days in Banglore after lots of followup and emails. I can say it's Worst services ever after paying huge charges for relocations.

All labours demanding tips and bribe for your receiving items.
Nothing special services after paying huge charges. They don't care about your urgency and importance.

Below is damage/ incomplete work

1. Pending Carpenter work
Wardrobe: incomplete pics attached
TV installation: not initiated
Damaged shoe rack: pics attached
Bed damage: pic attached
Geiser Fixing: not initiated
Exhaust fan fixing: not initiated

painting, photo frame, wall other item fixings: not initiated

total: Approx Inr 5000

2. Sofa damage- Inr 3000

3. TV dish antenna parts missing - Inr 1200/ -

4. Center Table Glass Damege - Inr 3000/-

5. AC gas leakage- Inr 2500/-

6. washing machine stand- Inr 1000/-


we have filled claim form, the surveyor has done the inspection.

additionally in my car transportation Radio Antenna Missing, Side Mirror Broken and Dent

We have done insurance of INR 2 lakh.

I availed the services of Agarwal Mover's and Packer's for transportation of household goods on 8th June 2019. I received the items on 13th June 2019. But 2 items ( IFB microwave and 41inch Panasonic Plasma TV ) have been damaged. I had paid for insurance as well. I have tried reaching the customer care as well as the person who had come to book the orders. So far haven't received any communication. Kindly help me with getting the compensation.

I have booked my goods from patna to bangalore on 3rd of june 2019 and not yet received any updates on my status. For last 5 to 6 days it is still showing at kolkata hub.
when calling the delivery executive who's number is given in receipt, they don't reply properly and just ask me to contact different numbers and all. if i have to coordinate with different truck driver's numbers that where the truck is currently then why is the delivery executive sitting in the office. better give me all the numbers, i will coordinate with the, and take less charges. For all these i can only say one thing that service was pathetic and i would never opt for agarwal once again. Gati and others provide a much better service.

Sir,
I have booked my transportation from Faridabad (Haryana) to Vadodara (Gujarat) vide GC no.FBD[protected].

On receipt of Goods at Vadodara, I found that the goods were transported in an OPEN EICHER Truck (Overloaded and poorly packing condition) as against the covered 20/ Container/ 6MT/ SA for which I have charged for. The truck was overloaded and poorly packed with no Tarpet (Carpet) Flooring and Safety belts. The picture of Poorly packed Eicher Truck is being attached please.

Due to this bad arrangement, apparently following losses have been occurred to me apart from the losses which are yet to be assessed:
1. Missing Item no. 65 (Crockery value of Rs.2000)
2. Broken Items no. 83 : (Guitar value of Rs.10, 000)
3. Broken Item no. 109: (Cycle value of Rs.7500)
4. Damaged Sofa item no. 7 + item no.111 (Value 20000 + 17000)

The signed copy of your unloading team is attached for accepting above missing and broken items.

Further as the other items are also in unpacked condition, my losses due to poor quality transportation may be much more than my assessment.

Picture of Eicher Truck with the poorly packing condition along with condition of broken items and cartons are attached please.

I herewith requested Agarwal Packers to kindly stop the payment of transporter, loading/ unloading agency and provide me the compensation for following:
1. Loss/ Broken Items
2. Differential costing of Eicher Truck vs 20/ Container/ 6MT/ SA.
3. Differential for not using Tarpet, Safety Belt, etc.

Today, i got a call from[protected].53 PM dated 13.6.2019) from customer care of Agarwal Packers and the customer care executive was saying the 20/Container/6MT/SA (for which i was charged) vs. Eicher Truck is same, there is no difference and when i asked his name he said i am ABCD and shouted on me and said to talk to his Managing Director/ CFO/ Chairman, nobody will help me to resolve my grievances.

I have complete chain of proofs and picture. kindly let me know if further picture/ Proofs are required

First of all my household goods which were transported from Hyderabad to DElhi and full advance payment was taken. My goods were delivered one week late and due to this I had to overpay for my stay in a paid location by one week for which the company was neither apologetic nor expressed any concern. Further, even next week they were not ready to unload my household items and only when I insisted on lodging a complaint did they take some action and unloaded the container in the afternoon. On unloading it was found that a few big items were damaged and were irrepairable. The customer care on approaching them in April informed that they can only pay me 7000/- whereas 2 major items of the broken/damaged items were insured for and amout of Rs, 3000 and Rs. 12000/- respectively. I have been calling up, raising tickets without reply from APML end just because all the payment was made in advance.horrible service by APML and lot of harassment as no one replies properly, no fillowup / update from the company at all. I had to call up umpteen times and no response from APML
please help.

Hello Sir,
I have booked movers packers service of Agarwal Packers & Movers, Vejalpur road Ahmedabad, Gujarat. They very badly damaged my luggage during shifting from Ahmedabad to Pune. Now when I asked for repair my damaged luggage they give different excuse and not receiving my call
Also they have no fear of consumer court. I told them to lodge complain in consumer court, they said you can do whatever you want. Please take action against this kind of careless and fraud company. I have all original Bill and details about company

Company details:

Agarwal Packers & Movers
www.agarwalcpm.com
Company customer care: [protected], [protected]

My complaint is regarding my consignment GCNDLH[protected]. APNM team mis-delivered to mumbai location. Now at place place it's foolishNess of your team, why customer should suffer? It's been more than two weeks. No respond from team or authority. I highly criticise such a irrelevant and irresponsible support. I would like to mention delivery head sandhya n vijay dikshit names. These two ppl are just as irritating and irrelevant as the team is. Everyday I call multiple times but team unable to reply. I would want some higher authority to take action against such clichés workers. If anyone listening to my story, Kindly help to resolve my case. It's been completely annoying, suffering and shameful deed.

आदरणीय उपभोग्ता न्यायलय,
मेरा नाम जसपाल सिंह है तथा मै राजस्थान के हनुमानगढ़ जिले का रहने वाला हूँ, मै आपको बताना चाहता हु कि विजया बैंक की करेली शाखा जिला नरसिंहपुर में कृषि अधिकारी के पद कार्यरत था . दिनाक 30.03.2019 को हमारे प्रधान कार्यलय बगलोर द्वारा मेरा स्थानान्तरण राजस्थान के जयपुर जिले में कर दिया गया ! इसलिए मेरे को मेरा घर का पूरा समान तथा मेरी दुपहिया वाहन भी जयपुर में स्थान्तरण करना था ! इसके लिए मुझे पैकर्स एंड मोवेर्स किसी एजेंसी की आवश्यकता थी, परन्तु बैंक के नियम अनुसार 500 किलोमीटर से अधिक दुरी पर समान स्थानातरण करने के IBA(Indian banking association) से appovered एजेंसी से ही सामान स्थानातरण कर सकते है ! इसलिए मैंने दिनाक 11.04.2019 को अग्रवाल पैकर्स एंड मोवेर्स जबलपुर एजेंसी से संपर्क किया जो कि IBA(Indian banking association) से appovered एजेंसी है ! मोबाइल फ़ोन पर बातचीत के दोरान एजेंसी ने मुझे समान पैकिंग करने, लोडिंग करने, तथा ट्रांसपोर्टेशन, अनलोडिंग करने, अनपैकिंग करने के 28000/- रूपए तय किये गये तथा इन्होने ने मेरा समान 25.04.2019 तक जयपुर पहुचाने आश्वाशन दिया ! पूरी बात होने पर 15.04.2019 को इन्होने मेरे से टोकन के नाम पर 5000/- की मांग की मैंने दिनाक 16.04.2019 को इनके खाते[protected] अग्रवाल पैकर्स एंड मोवेर्स लोगिस्टिक में 5000/- NEFT के माध्यम से खाते में जमा करवा दिए ! फिर दिनाक 17.04.2019 को इनके दो लड़के आये जिन्होंने समान को अच्छी तरह से पैक कर दिया (हमारी मदद से) तथा लडको के जाते समय इसके एजेंसी से फ़ोन आया की आप लडको को 5000/- रूपए दे दीजिये मैंने 5000/- की नगद राशी अपने एटीएम कार्ड से निकलवा दे दी ! इसके बाद दिनाक 19.11.2019 शाम को मेरे पास इनकी गाड़ी समान को लोडिंग करने के लिए गाड़ी(टृक) आ गयी परन्तु इस समान लोड करने के लिए भी ये पुरे आदमी नही लाये तथा हमने आस पास के लोगो की मदद से समान की लोडिंग करवाई ! शाम को ही इनके एजेंसी का फ़ोन फिर आया की आप 15000/- की राशी इनको (लोडिंग वाले) को दे दो परन्तु मैंने नगद राशी देने से मना कर दिया ! मैंने इनके बार बार फ़ोन करने पर दिनाक 21.04.2019 को 15000/- रूपए इनके खाते में जमा करवा दिए ! इसके बाद एजेंसी ने मुझे ३०००/- की राशी समान मिलने पर देने को कहा ! मै और मेरी पत्नी 22.04.2019 को करेली से जयपुर के .लिए रवाना हो गया तथा मै दिनाक 23.04.2019 को जयपुर पहुंच गया ! हम दोनों ने दिनाक 23.04.2019 से 26.04.2019 तक होटल में कमरा लिया तथा जयपुर में दिनाक 25.04.2019 को जयपुर रहने के लिए घर किराये पर ले लिया फिर हमने एजेंसी को हमारा समान पहुँचाने को कहा एजेंसी ने हमे कहा की आपका समान 28.04.2019 तक पहुचाने का आश्वाशन दिया ! परन्तु दिनाक 28.04.2019 को इन्होने फ़ोन उठाना बंद कर दिया लगातार दो दिन एजेंसी ने मेरा फ़ोन नही उठाया ! दो दिन बाद इन्होने फ़ोन पर आश्वाशन दिया की फ़ोन की आपका की उनकी गाड़ी रास्ते में ही ख़राब हो गयी है ! इस कारण समान दो दिन बाद आपको मिल जायेगा महोदय मै इनके विनम्र निवेदन करने पर मान गया ! परन्तु इन्होने ने मेरा समान दो दिन में भी नही पहुँचाया ! फिर फ़ोन उठाना बंद कर दिया ! महोदय मेरे लगातार प्रयास करने के बाद इन्होने मेरा फ़ोन उठाया तथा कहा की आपका समान 05.05.2019 तक पहुँच जायेगा ! परन्तु इसके बाद इन्होने मेरा फ़ोन उठाना बंद कर दिया ! फिर 10.05.2019 को नंबर बदल कर फ़ोन किया तो इन्होने फ़ोन उठा लिया कहा की आपका समान जयपुर में हमारे गोदाम में पहुंच गया है आपको कल तक मिल जायेगा ! मैं मान गया जब मेने अगले दिन कॉल किया तो फ़ोन उठाना बंद कर दिया फिर अगले दिन जब मैंने एजेंसी इंचार्ज को FIR करने की बात कही तो आनन फानन में इन्होने मेरा समान किसी ट्रक में लाद दिया तथा ट्रक वाले को कहा की समान पार्टी खुद उतारेगी तथा उसको कहा की 3000/- रूपए पार्टी से ले लेना ! ना ही ट्रक वाले ने तथा ना ही एजेंसी ने मुझे इसके बारे में मुझे कोई जानकारी दी ! दिनाक 13.05.2019 रात्रि में 1.00 बजे मेरा समान ट्रक वाला मेरे पते पर लेके पहुच गया जब मैंने और मेरे मकान मालिक ने समान उतरने तथा मेरे फ्लैट तक ले जाने और अनपैकिंग करने की बात कही तो उसने कहा की उसकी बात तो एजेंसी से सिर्फ समान पहुचाने की हुई है ! ट्रक ड्राईवर अपनी जिद पर रहा तो मैंने एजेंसी वालो को फ़ोन शुरू किया परन्तु एजेंसी ने मेरा फ़ोन नही उठाया ! मैंने ट्रक ड्राईवर से काफी निवेदन किया की मै अकेला आप समान सिर्फ मेरे फ्लैट तक पंहुचा दो परन्तु ट्रक वाला नही माना और मेरा पूरा समान रास्ते में उतार दिया तथा मेरे से ३०००/- की मांग करने लगा जब मैंने रूपए से मना कर दिया तो वह मेरे से गाली-गलोच करने लग गया और मुझे पीटने की बात करने लगा, मेरे मकान मालिक ने मुझे कहा की आप पेसे दे दो इतनी रात्रि हमारी तथा आपकी अडोस-पड़ोस में बेइजती हो रही तब मैंने ड्राईवर को ३०००/- रूपए दे दिए ! मैंने रात्रि को पूरा समान अकेले ही गली से उठाकर अपने फ्लैट तक लिफ्ट के माध्यम लेके गया ! इस दिन मै रात भर सो नही पाया तथा बेईजेती महसूस करने लगा तथा कई तक मै मानसिक तनाव में रहा ! इसके बाद जब भी मै एजेंसी वालो को फ़ोन लगाता तो वो नही उठाते ! महोदय एक दिन उन्होंने फ़ोन उठाया तो मैंने उनसे की आप मेरा 28000/-का बिल तथा बिल्टी तो दे दो मुझे की हमने आपके पते पर कुरिओर कर दिया एक दो दिन मै मिल जायेगा परन्तु आज दिनाक 29.05.2019 तक बिल नही मिला ! आदणीय उपभोक्ता न्यायलय मै एक अधिकारी होने के नाते किसे से भी अभद्र भाषा का प्रयोग मुझे शोभा नही देता है ! इसलिए मै विवश होकर आपसे न्याय की मांग करता हु तथा अग्रवाल पैकर्स एंड मोवेर्स LOGISTIC एजेंसी जबलपुर के खिलाफ क़ानूनी कार्यवाही की मांग करता हु तथा इस दोरान होने वाले होटल खर्च(15000)+खाने-पीने के खर्च (15000)+ एजेंसी द्वारा लिए गयी राशी (28000)+ड्राईवर द्वारा के द्वारा किये अभद्र व्याहार + मानसिक तनाव देने के एवज में (200000)+एजेंसी द्वारा मुझे बार बार झूठ बोलने, भ्रमित करने तथा मुझे मानसिक तनाव के एवज में (500000) कुल मिलाकर 758000/- रूपए का मुवाजा अग्रवाल पैकर्स एंड मोवेर्स LOGISTIC जबलपुर से दिलवाने की क्रपा करे! महोदय मुझे यह भी बाद में पता ये हर किसी के साथ ऐसे ही करते है महोदय इस पर लगाम लगनी अति आवश्यक है अन्यथा पता नही कितने के अधिकारी आदमियों को लूटेंगे ! मै आपसे न्याय दिलवाने विनम्र बिनती करता हु ! अग्रवाल पैकर्स एंड मोवेर्स मोबाइल नंबर:-[protected], [protected]

निवेदक
जसपाल सिंह
[protected]

I have taken a packing and moving service from apml from bilaspur (C. G.) to new delhi. There were so many things like my scooter, bed etc were damaged while delivering it. Now, apml says that i have not taken insurance so they will not take any responsibility.
It means if a customer doesnt opt for insurance, the company will deliver goods in damaged condition?

Extremely unprofessional, pathetic customer service are the two words that will describe agarwal packers and movers. I am extremely shocked to know they are one of the top rated movers and packers services of the country. Shifting from bangalore to pune, my family of two small kids and i went through hell simply because of opting agarwal packers and movers.
The packing started at around 11 am on 27th morning and went on till 4 pm. Everything was ready and the wait began for the truck to arrive. Every one hour i was updated that the vehicle would reach in 10 minutes, finally it came around 9 pm. The things were loaded and sealed and after receiving a full payment, my things were set off to pune (Gcbnge[protected]. Two days later i land with family and i call the agarwal team to know the status. To my surprise my things were still in bangalore. None of these so called professionals had no idea what was happening. They kept pointing from one person to another. As i write this, i am stuck here in a small hotel room with two pair of clothes, little kids and a very upset wife. We have no idea when to expect our things to arrive. The school and my office starts in 3 days., it is absolutely a bad situation. I would recommend everyone not to depend on agarwal packers and movers, unless you don’t want to spend a bomb and wait for your goods like waiting for a fish to hook on your rod. Hope the company would have an explanation on this.