Agarwal Packers & Movers Complaints & Reviews

Hi this is pinky, i hired agarwal packers for my household things and car transportation from agra to bhopal. And i search about them on internet and made deal for relocation. Everything was very smooth from packing to unloading all my belongings to my home but when i then unpacked all boxes and things everything was perfect but my one wooden chair's handle was not in good condition, but their employee settle down everything when i told him about chair. That was not major fault but still a issue. But everything was awesome except that.

First of thanks for safe delivery of my household items, but i am disappointed you took 2 days extra. I hired you for my relocation from noida, uttar pradesh to pune, because my friend suggested your name and said use their service if you want safe relocation and really you did excellent job, if i exclude 2 days of extra delay time everything was fantastic like excellent packaging and your team was superb but you have big name and i hope if i hire you next time in future i will get same service without extra time.

Once again thank you!

I have shifted my house holds from Bangalore to Vijayawada on 23/12/2017, the bill No. GC No. 4541498.I have received the house hold today, the way of handling house holds are very poor.

The washing machine completely damaged and Refrigerator having many scratches and dents. I have refused to take delivery of Washing machine and the same returned to Agarwal packers-DRS group.

I have shifted from Ajmer to Bangalore on 24/06/2017, the house holds are damaged and damped. I have mentioned in the delivery form and still now i am unable to get the claim. I have followed many times and no response from your end.

I have preferred again to send my house holds through DRS Aggarwal, which is blender mistake i have done.

This is for your information and further action. Pls. take action on Agarwal packers and provide us new washing machine...

With Best Regards
Muneiah M. Ganji
Mobile No. +91-[protected]/+91-[protected]
Email: [protected]@rediffmail.com

Not received my consignment booked from pune to lucknow on 30 december till now, assured date was within 7 days.. No calls received from agarwal.. Calls received whenever i asked for my consignment only.. Whenever i complained they had a very casual attitude neither bothered to inform regarding the delay.. Worst service from any packers & movers. Highly dissatisfied.

Hi, this is mohit kumar. I hired agarwal packers and movers for household shifting on december 11th 2017. I paid 37k for relocation and when all belongings arrived to my new home my one leg of my sofa was cracked but when i called them about incident they said to me that we will give you compensation after checking damages and i was very lucky, i got claim in just 13 days. Excluding this sofa incident everything was very good and claiming process was also easy. Thanks for services.

I paid rs.18000 for moving furniture from my home in mumbai to my home in goa through direct services. The furniture was moved from my residence in mumbai on 2nd jan 2018 and delivery was supposed to be 4th jan 2018.

Today is the 7th jan 2018 and i have still not received my furniture.

I have been through a lot of inconvenience because i had to cancel my flight from goa to mumbai on 5th jan 2018 and had to delay my resuming back to my work because of someone not doing their job properly.

The staff at agarwal packers & movers are evading my calls and are not giving me the exact picture of the situation.

I am very disappointed with this kind of service and expect a solution along with compensation for the losses that i've incurred.

Hi, agarwal packers and movers team, first of all thanks for safe delivery of my household things but i was little disappointed this time because that was my second time move with you, first time you were excellent in every aspect. But this time you took 2 days more. Overall your team did excellent packing and they behaved nicely. Everything went very smoothly except delay in delivery.

Damage Car received at destination, मैंने एक कार बंगलोर से मिर्ज़ापुर मंगवाया, docket no – CGGNBLR036013, dated 17-Nov-2017, कार का insurance primium भी ले लिया लेकीन कार का damage claim देने के नाम पर मुकर गया और policy paper भी नहीं दिया इसका मतलब है की insurance premium जो customer से लेता है वह अपने पॉकेट में रख लेता है, इसलिए सभी से request करता हूँ की इस पार्टी का insurance फर्जी है अगर आपको कभी इस courier की जरूरत पर जाए तो सावधान रहना ... Courier Name - Agarwal Packers and Movers Pvt Ltd. (APML),

I had opted this agarwal packers and movers to shift my household goods from bangalore to mumbai last year dec 2016, they delayed in delivery of household things and damage my bike parts when i received, then and there claimed for compensation for damage parts i emailed 4 to 5 times however they never turned on for claim settlement but only assuring me it will be done soon. Please help me out to get my compensation.

I have hired agarwal packers and movers for my household goods shifting from navi mumbai to pune. The consignments reached my new home on time as they committed but i have received my consignments damaged.

I have complained to them about the actual status they assure me about the recovery option. I follow the process regarding this and they provide me damage value instantly. I was not sure about such information, but agarwal packers and movers provide me safe relocation. Thank you!

Consignment from mohali to ahmednagar.
Load date 29th of nov. Till date my consignment not recived.
At the time of loading they commit me that this consignment will reach in 6-7 day. After calling the customer care they commit that it will be reach on sat. (16 of dec)
Toady is sunday no any call from customer care, if they committed for sat. Then i expected to receive at least one call from your side that your consignment delay for 2 days more.
Worst service much more delay.

Dear sir/madam,

I have recently moved from hyderabad to vizag and taken service from agarwal packer&movers. I have paid rs 49, 000 for consignment against inv no cggnhyd037113 dated 20/11/2017.

Few of items got damaged (1) almarah (2) sewing machine (3) fridge door not closing properly (4) photo frames.
I made complaint and followed up with vizag, hyd branch managers and claims department in-charges. But there is no proper response received from them. It is almost one month but not bothering on my issue.

I have shared photos to them and also called branch manager and shown the items. I have requested them to get it rectify the items. But they are not responding

Kindly support and help me

Regards,
Ramesh
[protected]

I booked household material for shifting from chennai to delhi. Consignment no. - ccgnche 031871. It consists of 94 boxes. Material picked on 5th nov'17, partial delivered on 18th nov'17. At time of delivery 2 boxes not delivered, since could not come in cube sent for picking of material. Since then i am chasing them & had called mutiple times at customer care but no update on when i will receive those boxes. They are not confirming whether those are lost etc.
Really fed up with these peoples.

I gave Activa to be moved from Pune to Bangalore on[protected]. Delivery time was 3 days. But It was loaded on 3rd day. I received call in Bangalore on[protected]. vehicle papers Xerox not sent. It was Door to Door Pick & Drop service & Did complete payment. Asked to deliver it in Tempo but he asked for extra money. I sent papers in whatsapp. I gave 100 rupees for petrol in both the places Extra but no petrol in vehicle when they delivered. Delivery guy was speaking very rudely. Delivered on[protected]. I had to go to a point near my home to pick my vehicle, they did not deliver at my home.

Dear team,

My gc no is cggnnmum037177 & date of delivery is 3/12/2017. Registered mob no.[protected]
I am sharing you some pics of my goods just i received from your patna team.
Most of the items are badly broken and the patna team even not given me the time to check the goods and put my remarks.

My loss is more than 1 lacs.

I immediate call to raushan mishara vashi branch and he said main sr. We baat karata hu. After that i called him so many times he didn't picked my phone. I never seen such types o[censored]nprofessionalism. He is a fraud person and company should immediately take action against him.
He is playing with company goodwill.
I called to patna branch also and had my words with dilip pandey. His and patna team responses was also not good and unprofessional.

A company like you i can't expect such type of service and response.
I think local packers and movers are far better than you.

Take immediate action agains patna and mumbai team and compensate me the entire loss and for mental harassment. Otherwise i have to take action against your company.

Hans raj saraswat

My luggage was loaded in delhi on 3.11.17. It was delivered in vishakhapatnam on 13.11. The most expensive item was a treadmill. The plastic parts are broken. New treadmill cost 45000 rs. It was valued at 15000 by agarwal packers suo motto. The damage has been mentioned when i signed the receipt.
I was assured by the labourers & supervisor that it would be taken care of. On 4.11.17 i phone [protected]. This is the number of local office bearer of agarwal packers. He said he would inform his office. Now he does not answer the phone
I phoned [protected] yesterday. But to no avail.
I phoned them again today. They connected me to delivery department on that phone. He gave me this site's address and phone number [protected]. I am yet to phone on that number.

Agarwal movers and packers, sco 5, bhabat raod, zirakpur took complete payment than deny to deliver goods to the door step. I have booked the goods and i didn't cancel delivery, my husband asked them to return but i asked them to deliver. They asked me to make complete payment to avoid any confusion so i did the same. But i have yet not received the material more over they said that they got another order of loading so they bring back all my goods and now asking for more money to deliver. This is really waste of money and time.

Delay in delivery of shipment 3 days and even not sure date of delivery due to that my family staying in hotel at pune which cost (4000 per day) extra to me

I have booked one household’s consignment from gurgaon to pune. We opted for m/s agarwal movers and packers to shift my household goods from ggurgaon to pune ag. Gcr no. Cggnggn032407 on 07 nov-2017. They have promised us that the delivery of subject goods within 5 to 6 days by 12-nov-2017 in pune.
Now after being 9 days passed away material still not arrived at my location. Since tomorow morning noone form apml is responding to my call

We have paid 80% of amount before and we do have the receipt (Neft / utr details) of the same.
We want to lodge a complaint against the company for not delivering the services on time plus for their unprofessional behavior.
The address of company is:

Agarwal movers group,
Gurgaon hr

Contact person:
Mr. Suresh singh_[protected]
Mr. Praveen_[protected]

Kindly look into the issue and help us to provide my goods as soon as possible and also refund hotel expenses
Regards
Akhilesh dwivedi - [protected] and [protected]

Hi,

I sent my luggage through agarwal shifting solutions in pune to chennai which reached damaged on 28th to chennai. The company took insurance money and ensured that the luggage was safe with them.

Insurance was done for 20k. After following up day and night through calls and emails (Which is not accessible majority of the time) for 16 days they are now giving excuses that the luggage is very old and vulnerable.

If that was the case there shouldnt have been any insurance and this should have been said at the time of moving. I wouldnt have sent my luggage with the company.

I need the claim of insurance and also talk to some higher management as the manager currently talks very rudely and hangs up my calls everytime.

Delay in Delivery of Shipment 5 days extra taken due to which family stayed at hotel extra cost to the company.

We (Citelum) booked one Household’s Consignment from Ghaziabad to Ahmedabad. We opted for M/s Agarwal Movers and Packers to shift one of Citelum’s Employee home goods from Ghaziabad to Ahmedabad on 29-Oct-2017. They have promised us that the delivery of subject goods within 3 days by 01-Nov-2017 in Ahmedabad.

Now after being 10 days passed away material got reached at Ahmedabad location. Since today morning their staff respond the same.

We have paid 100% of amount before and we do have the receipt (NEFT / UTR details) of the same.
We want to lodge a complaint against the company for not delivering the services on time plus for their unprofessional behavior.
The address of company is:

Agarwal Movers Group,
Opposite Crescent Public School,
Saraswati Vihar, Pitampura,
Delhi, 110034 - (India)
Phone:[protected]
Fax:[protected]

Contact person:
Mr. Prateek Bansal / Ms. Monika (+91-[protected]/ +91-[protected])
Mr. ajay (+91-)(the person who signed the receipt)
Kindly look into the issue and help us to get our claim.