Agarwal Packers & Movers Complaints & Reviews

I have placed my household goods from patna to faridabad on 28 august 2015 having consignment no-PTN001556. I was supposed to get Rs. 12400/- back within 5 days i.e. upto[protected] as promised by your Patna office. But sorry to say that after a laps of about 2.5 months and though after several telephonic reminders, I did not get a single paise.

Myself biswajit parida transfering my household goods from kolkata to sambalpur(orissa) vide consignment no- kol007959 of agarwal packers & movers but the material not delivered as per scheduled time period. Its still not delivered as on 10/11/15. And no officials responding calls of mine. Advance payment taken by company.

My consignment from Bangalore to Vijayawada which I was promised to be delivered in 2 days has not been delivered yet even after 10 days. The call centre people are rude and they keep giving stupid reasons for the delivery. The guy Rahul ph:+[protected] who is the field officer has changed his tone after I made the payment. He doesn't take my calls anymore. My consignment number is BLR004735 and it has been in Hyderabad for 5 days.

My car was picked up from Hyderabad on 31st nov 2015 with consignment number HYD015194. It's been over 9 days since consignment has been picked but yet lying in same city. I have asked before taking the service that whether the consignment would be delivered before diwali and after getting confirmation I took the service. The call centre people don't provide any satisfactory response. Nobody having courtesy to respond over mail. I am feeling like trapped nad a victim of fraud. I talked to a person named Vijay Dixit of Agarwal Packers, but his behaviour was same as the call centre guys only. Every time I get response that today your car will be dispached. Please help me.

I have sent my expensive household articles from Kolkata to Nagpur on 23.09.2015 by one of the most renowned company called Agarwal Packers and Movers, they had committed that it will be delivered by 3rd October however it is 2nd November today and they have been harrassing me by not taking my calls and not answering me about the whereabouts of my household.The manager's name is Ravi Agarwal and his contact no is [protected].The website www.agarwalpackersservices.com is expired and none of their phone nos are reachable!This is to request to who so ever is thinking of opting this company to NOT go by them as they are the worst professionals one can ever think of... I am not sure that if I will even get my articles and even if I eventually do...whether will it be in good condition or broken away into pieces... PLEASE DO NOT OPT FOR THIS COMPANY!!!

From: gupta ashish (गुप्ता आशीष)
Sent: Saturday, August 08, 2015 7:47 PM
To: 'Shifting Assistant'; 'vijay.[protected]@agarwalpackers.com'
Cc: '[protected]@agarwalpackers.com'; '[protected]@agarwalpackers.com'
Subject: RE: FEEDBACK FOR YOUR CONSIGNMENTknp000909 to agra

My dear Mr Dixit.

No one is coming yet to sort out my grievance

I will need to take the legal help if you will not respond

ashish

From: gupta ashish (गुप्ता आशीष)
Sent: Monday, August 03, 2015 12:41 PM
To: 'Shifting Assistant'; 'vijay.[protected]@agarwalpackers.com'
Cc: '[protected]@agarwalpackers.com'; '[protected]@agarwalpackers.com'
Subject: RE: FEEDBACK FOR YOUR CONSIGNMENTknp000909 to agra

No feed back yet. Regret for taking services from you.

ashish

From: gupta ashish (गुप्ता आशीष)
Sent: Thursday, July 23, 2015 9:57 AM
To: 'Shifting Assistant'
Cc: '[protected]@agarwalpackers.com'; '[protected]@agarwalpackers.com'
Subject: RE: FEEDBACK FOR YOUR CONSIGNMENTknp000909 to agra

As per the feed back given by undersigned no action has been taken yet .

Besides, All the packing material is lying at our end.

If I will not be compensated for Rs. 10000/ - as spent by me, I shall sell all the material in scrap and try to recover what ever possible.

The above is for your information

Ashish

From: gupta ashish (गुप्ता आशीष)
Sent: Monday, July 06, 2015 6:08 PM
To: 'Shifting Assistant'
Cc: '[protected]@agarwalpackers.com'; '[protected]@agarwalpackers.com'; gupta ashish (गुप्ता आशीष)
Subject: RE: FEEDBACK FOR YOUR CONSIGNMENTknp000909 to agra

This is to inform the following .

I got transferred from Kanpur to Mathura and I took services from Agarwal Packers at Kanpur .

It was such a horrific experience that it could not be explained. Some of the experiences are As under.

1. During Packing only three people came and not with required material . Somehow with request they could add people and tried to load glass material not in proper boxes. The manager Mr. Mukesh Sharma was not at all concerned with the proper work and packing .
2. Somehow the packing was completed and Truck was moved from Kanpur to Sikandra . in the night on 3.7.15 . We were told that the truck will reach in the morning

3. The Driver moved the truck on 3.7.15 and fist went absconded near Etawah for 3 hrs.

4. Later he got drunk and near Firozabad slept saying that he is not in a position to move truck . Later undersigned also reached at the site and called aggarwal officers who confirmed that drivers have a habit of drinking and cannot do anything . Photographs enclosed

5. Finally truck reached at destination in Sikandra at Bhawana Estate on 4 th at 8 pm.

6. The next day only three people came to unload and unpack the material . With our consistent pressure finally two more were called at 12. Hrs and two also left by 4 pm and only two people left .

7. They also left by 7 PM without completing the work and leaving us into a very difficult position .

8. Finally I had to organize people and spent Rs.10000/- in unpacking and making things in order for my self.

9. I have earlier also taken service of Aggarwal packer however this was the worst ever seen any time .

I don’t know that how I will be reimbursed for my anguish and the kind of service I had been given by Aggarwal Packers .

Many of the photographs taken are enclosed.

Since I am working with BPCL, I will circulate this to all and ensure that at least officers of Oil Company and BPCL should not take services of aggarwal packers any time. As the people working for Aggarwal packers are cheat . They first take payments and then don’t give service . The act like goondas and threat families and public at large when ever they take their services. I strongly complained against the whole group especially Kanpur and agra office

Regards,

Ashish


From: Shifting Assistant [mailto:shifting.[protected]@agarwalpackers.com]
Sent: Sunday, July 05, 2015 4:16 PM
To: gupta ashish (गुप्ता आशीष)
Subject: FEEDBACK FOR YOUR CONSIGNMENTknp000909 to agra

Dear sir,

I am Tulsi from Agarwal Packers and movers ltd.
We thank you for patronizing our Services. The customer satisfaction is of paramount importance in our business and we always seek the views/suggestions of our customers to serve them even better.
We will be grateful if you could take some of your precious time for feedback, to help us improve our services and serve you better. Please mention company name Agarwal Packers and Movers ltd.

We thank you very much for your valuable feedback.

Jai Hind !!
Thanks & Regards, TULSI| Shifting Assistant |
Agarwal Packers & Movers Ltd. | Agarwal Movers Group |
Plot. No. 1 | Agarwal Movers Floor | Saraswati Vihar | Pitampura |
Delhi - 110034 | Phone No. :[protected]|
 Please do not print this email unless it is absolutely necessary. Spread environmental awareness

Agarwal packers and movers(DRS group) was transporting my VW Polo car from kolkata to hyderabad as part of a shifting consignment. While i received my vehicle, it was in a horrible condition like dirts all over, major dent on the doors, broken number plates.
Moreover, they have scratched the rear bumper of the car and to hide the scratch, they have applied some while paints over the scratch.
While i complained to them, they are just ignoring it by saying they can only pay 2k to repair it whereas when i took the vehicle to workshop, it cost near about 25K(although it got insurance claim).
Tomorrow i will get the vehicle from workshop and my insurance liability is around 7K, when i asked DRS to atleast pay the difference amount, they are simply ignoring it.

This is to inform the following .

I got transferred from Kanpur to Mathura and I took services from Agarwal Packers at Kanpur .

It was such a horrific experience that it could not be explained. Some of the experiences are As under.

1. During Packing only three people came and not with required material . Somehow with request they could add people and tried to load glass material not in proper boxes. The manager Mr. Mukesh Sharma was not at all concerned with the proper work and packing .
2. Somehow the packing was completed and Truck was moved from Kanpur to Sikandra . in the night on 3.7.15 . We were told that the truck will reach in the morning

3. The Driver moved the truck on 3.7.15 and fist went absconded near Etawah for 3 hrs.

4. Later he got drunk and near Firozabad slept saying that he is not in a position to move truck . Later undersigned also reached at the site and called aggarwal officers who confirmed that drivers have a habit of drinking and cannot do anything . Photographs enclosed

5. Finally truck reached at destination in Sikandra at Bhawana Estate on 4 th at 8 pm.

6. The next day only three people came to unload and unpack the material . With our consistent pressure finally two more were called at 12. Hrs and two also left by 4 pm and only two people left .

7. They also left by 7 PM without completing the work and leaving us into a very difficult position .

8. Finally I had to organize people and spent Rs.10000/- in unpacking and making things in order for my self.

9. I have earlier also taken service of Aggarwal packer however this was the worst ever seen any time .

I don’t know that how I will be reimbursed for my anguish and the kind of service I had been given by Aggarwal Packers .

Many of the photographs taken are enclosed.

Since I am working with BPCL, I will circulate this to all and ensure that at least officers of Oil Company and BPCL should not take services of aggarwal packers any time. As the people working for Aggarwal packers are cheat . They first take payments and then don’t give service . The act like goondas and threat families and public at large when ever they take their services. I strongly complained against the whole group especially Kanpur and agra office

Regards,

Ashish

This company is totaly a fraud company . We have given our activa honda on 27th septemtem . We are waiting but didn't get till now. Now they switched off their phone .I am going to do FIR against this company . FRAUD COMPANY STOLEN MY SCOOTY . NO Information till now.

They dont take responsibility but charge a lot more than they deserve. Railway has better service at proper price. Even railway wont damage your stuff just the way Agarwal do. They have damaged my Bike and microwave.Consinment number - 11101. From Vadodara to Patiala. The delivery vehicle did not have any way to safely land bike on ground but they were about to just throw it on ground when I had to call neighbours to help getting they bike down safely. My bike is found to have huge dent on tank and major scratches allover. This is been worst service and i regret to choose Agarwal movers and packers. They dont have any proper way to take accountability of the damage and moving in circles and wasting my time.

I am Damodar khatai .My consignment no-4430948 .Movement was done from Chennai to Kalyan(Mumbai). Our booking date is 8.4.2015 and material received on 19.04.2015.I made the full payments at the time of booking. We have following concerns Cartoon no1, 6, 7, 44, 45 are received in damage condition and cartoon no 46 is missed. Already 6 month passed but no positive reply from the packers.As per the insurence survey report by the Agarwal packers and movers the damage cost is 15000/- and approve value is 7000/- since last 3 months he( Mr Lalit mo-[protected]) is not picking my phone .By third party phone I talked with him as per him He will not give a single paise, He said in a mannerless way that you do what ever you want.he said I don't care you can go any means . So request you please don't believe this transeporters.and give them a high penalty so that they think about the innocent public.

This is with the reference to consignment no. TRI000824. I booked my household goods from Trichy to Noida, but after I received my goods most of the things were destroyed or damaged. Doors of the table were broken bags were completely torn wooden furniture got crack when the door of lorry was opened every item was messed up no proper stand for inverter battery was there. Refrigerator got dent and internal cracks books were completely torn

My name is shaik i have transports my house hold goods from Jamangar (Gujarat)to sattenapalli (Andhra pradesh) GCN.No.JMN000694 dated 01.10.15 as informed by Agarwal packers & Movers( booking agent at Jamnagar) the good will be delivery on 11.10.15 till date i am not received any goods and also there is poor response and no time sense towards customer. Please note you have taken 100% amount it self during booking of goods. This type of attitude is right

I AM wg cdr AP SINGH Agarwal packers & movers are pathetic. They are not to be trusted. Please never send your stuff or vehicle through them. I was relocated from rajasthan to hyderabad. I sent my CAR on 17th Sept 2015 through agarwal packers & movers. From jodhpur to hyderabad. It has yet not reached. They take full payment in advance and such an unreliable service. I m still waiting for my vehicle to arrive and I contact them daily via customer care but their response is so cold. I m having so problem. ..using taxi to travel everyday. I m so very upset really want to punish them. I am spending so much on taxi coz of their carelessness. They promised me that my vehicle will reach hyderabad with in a week now it's already 20 days. .. Agrawal packers and movers are PATHETIC And worst thing is that they are showing my vehicle is delivered on their website.

I've hired Agarwal for shifting my stuff from Pune to Chennai. The packing and loading was completed by 27 Sep 2015 evening and I was told the delivery will be done within 4 days. There were no calls on the 4th day from the Chennai local office - When I called, I was told the container left Pune only on the 29 Sep 2015 morning. And due to the All India lorry strike, the container is stuck at their Bangalore facility and I'm still awaiting delivery of my items. It's 7 days already. The folks in their Pune office are completely rude and speak in a manner that they don't care about the delay and simply blame it on the lorry strike. How do I take it forward and make Agarwal folks repent for such unprofessional behaviour.

I have used Agarwal Packers and Movers services for relocation of my vehicle (4 wheeler) from Hyderabad to Pune. The Consignment: HYD014315 dated 12-Sep, the money is paid in advance (paid in cash 10K) and car is taken on 12-Sep and As promised by Agarwal Packers and Movers, the vehicle supposed to be delivered to me in Pune in 5 days (16 sep) but it has been 11 days there is no information on delivery of the vehicle and there is no update receive from Agarwal Packers on delivery date, the status is not updated in their web site http://www.agarwalpackers.com/ it still showing Hyd. Not sure what happened my vehicle as i am repeatedly calling their cust care but there is NO update they have and also the sales executive are also not taking my calls I am clueless on what to do in this case.

Horrible packers service. Had booked my stuff from Gurgoan on 10th Sep and was told it will reach Bangalore by 16th. Today on 21st, i am still waiting. Their driver was booked for drunken driving and was in lockup for three days, with my truck languishing outside the police station.no one bothered to inform me of any developments. They have horrible communication and no one knows where and whom to call.they just keep giving you different numbers of people to call, who themselves are unaware. Everytime i called the driver, he says just reaching bangalore in 2 hours.and the tracking department says that he is 500 km away according to their gps. Horrible service.dont know when i will get my stuff. Pathetic

Hi, Agarwal packers & movers team has misplaced my Blackberry mobile during shift form Pune to Aurangabad.The handset was into my almery and one executive (named Jitendra) packed all utensils from there to boxes. I have mentioned the missing note into there receipt during received my all utensils, but they have denied it as because it is not mentioned into list separately. Details of consignment:- The consignment number is PUN 011436 Owner name is Aloke majumder From Pune to Aurangabad Pick date[protected] Drop date[protected] Executive name is Ramesh Mandal([protected]) & Jitendra ([protected]). Mobile cost is around 4000 after depreciation (Blackberry handset). Please find the attached snaps for details of consignment. Hope will get positive result. Company Address:- 401, Mantri Terrace, Thube park Behind Sanchiti hospital, Shivaji nagar Pune-411005 Thanks, Aloke majumder [protected]

I got my car relocated from Noida to Bangalore using the service of Agarwal Movers and Packers in January this year (2015 - Booking number MR No. MR/NOIDA/1415/00647). While relocation my central locking remote was lost by Agarwal Movers and Packers. At the time of delivery, when I refused to sign the delivery sheet, I was told that the car will be taken back to the warehouse, if I do not sign the delivery sheet. I was also told that if I add comments on the sheet saying that the remote is missing, I will be contacted back.

It is September 2015 and I was never contacted back by anyone and after multiple followups with Noida and Bangalore office nothing happened. Noida location wanted me to talk to Bangalore location and Bangalore location wanted me to talk to the Noida location. I called up their Head of Car movement but even he stopped picking up my calls after first times. I was so much harassed that I go the replacement of my entire central locking at my own cost. Till date the closure to my case has not even been initiated by Agarwal packers. I would not recommend anyone to use this service.

If you see their website, they do not have a complaint number nor a complaint email ID. When you call at their toll free, the customer care executives tell you that they do not entertain complaints and you should talk to the people who booked the movement for you.

When I added this feedback to their facebook page as a comment, they deleted the comments and blocked my account so that I cannot add further comments.

I am planning to take them to court for this, but want to increase the awareness for their service by posting here.

Hi,

My bike was recently transported from Pune to Bangalore and was in a damaged condition. The Fuel tank has a huge dent and needs to be replaced. Very poorly handled. It has been about a month and there has been no updates even after regular follow ups.

Sales rep name : Mandeep
Number : [protected]

I would like my bike to be repaired in fully working condition along with damaged parts replaced.

Thanks,
Avinash