Claimed

Air India Complaints & Reviews

1
Last updated Apr 30, 2024
Complaints 3152
Resolved
294
Unresolved
2858
Quick Links
Statistics
Share
Contacts

File a complaint to Air India

Having problems with Air India?

File a complaint and get it resolved by Air India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Air India
Customer Service Contacts

Air India Phone Numbers

Toll free
1800 180 1407
205
158
1800 223 7776
26
30
1800 625 6424
15
20
Phone
+91 11 2462 4075
54
44
+91 22 2581 8515
13
18
+91 11 2462 4074
10
11

View more phone numbers

Mobile
+91 84 4304 4488
70
66
+91 85 8396 8001
12
18
+91 84 4304 4499
11
17

Air India Website

Air India Head Office Address

Marine Drive, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India
400021

Air India reviews & complaints page 112

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
lavanyamanchanda
from New Delhi, Delhi
Report
Copy

change of date in ticket

Address:122001

I have booked the ticket from delhi to goa trip on 15 feb price 6435/-, but i received the ticket of 12 march, this is the fault of air india portal, i have called customer care for this and asked him to change the date they asked me now the ticket is of approx. 21000 and also pay the charges of rescheule and the charges are 2650/- when i asked why only i bear this loss if the fault is of your side then he asked me then please talk to my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anilks1414
from Kolkata, West Bengal
Report
Copy

lost my headphones from check in baggage

Address:Chandigarh, Punjab, 160020

I traveled to to bhopal from chandigarh in flight no.437 on 01.2.2018. I leave my baggage (Only one bag) at check in counter before getting boarding pass. When i received my bag at bhopal airport i found my headphone (Of google mobile) missing from bag zipper pocket. These things are being seen on social media that the bags open in the plane (Baggage section). But it was really strange for me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yuhenprasad
from Mumbai, Maharashtra
Report
Copy

delayed flight

Address:Mumbai City, Maharashtra
Website:Airindia.com

This is regarding my flight on 10th feb, 2017 from nagpur - mumbai by ai 630 flight. The actual departure of my flight was at 9:20 but the flight got delayed by 5 hours. This is a very serious concern and if any compensation or rectification of timing in this route is not initiated i shall soon lodge a complaint against the airline regarding the route.

I have attached the details of my ticket with this mail.

Pl...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:airindia.in

Ai21, kolkata to delhi
यात्रा तिथि / date of travel. : 21/jan/2018
टिकट संख्या / ticket no. : [protected]
विषय वस्तु / content :
We had flight from kolkata-delhi-london-manchester
Due to delay in this flight ai21, kolkata to delhi, i missed the virgin atlantic flight vs 301 to london from delhi, according to iata rules if we miss the flight...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
9
9537342437
from Mumbai, Maharashtra
Report
Copy

mohit sharma fraud

Address:Ahmedabad, Gujarat

Hello sir, mohit sarma send me areport job offer laterr, and call me said you are silacted in areport groundstaf job located ahmedabad your siting charg 80000rs, he said you paying m. D. A/c and i pay it. But no job. Mohit mo [protected], [protected], [protected]
A/c deepak kumar s. B. I [protected]
Abhisek sharma s. B. I [protected]
Aman bank of baroda [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jamie fitness
from Coimbatore, Tamil Nadu
Report
Copy

fake jobs in air india

Air india jobs in olx.

Dont believe the fraud fake hr mohit sharma.. He is cheating us by saying the salary range
Now he is asking me to pay 1250 in paytm..
Don't believe such fake ads guys.
Tamilzhan da naaye.. Thaa enga irunthu da ipdilaam yosikireenga..
Govt... Police will never take action to these kind of things huh?? Irritating me
His phone number[protected]

Pls be aware...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jamie fitness
from Coimbatore, Tamil Nadu
Report
Copy

fake jobs in air india

Address:Chennai, Tamil Nadu

Air india jobs in olx.

Dont believe the fraud fake hr mohit sharma.. He is cheating us by saying the salary range
Now he is asking me to pay 1250 in paytm..
Don't believe such fake ads guys.
Tamilzhan da naaye.. Thaa enga irunthu da ipdilaam yosikireenga..
Govt... Police will never take action to these kind of things huh?? Irritating me

Pls be aware of this guys...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun Adalja
Report
Copy

airport services

Address:Mumbai City, Maharashtra, 360005

I travelled by dreamliner of airindia from sydney to delhi on 24th january. While boarding at sydney airport there was not jet boat which connects to aircraftfrom airport. So we have to go by bus and then we have to climb up tall stair case. This gives trouble to aged people. I do not understand why we follow old system? Sydney is very good and modern airport. Again same thing happenened at delhi airport. We pay money to airlines and tax...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dimpigera
from Noida, Uttar Pradesh
Report
Copy

deficiency in services causing flight miss

Address:Gurgaon, Haryana, 122001

I wish to be polite but the incident encountered by my son compels me to call air india a big impostor and masquerader in their claim of being committed to improving efficiency in quality management services, whereas the duty manager, who is responsible for redressing the passenger complaints and issues, refused to even hear my son and instead started to dominate and indoctrinate him.

My son was booked on a flight bound to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vika2018
from Coimbatore, Tamil Nadu
Report
Copy

worst in customer service/favour

AirIndia doesn’t help out their customers even in emergency situation. Had a experience of missing my flight because of an unexpected emergency situation, I expected the airlines would help me by providing a reschedule of a new flight or a refund of half of my ticket fare. But no luck, I had lost my ticket fare. No refund was so given for me! Worst in customer support even in emergencies....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aditya jhajharia
Report
Copy

behaviour of the customer care person

Recently, i talked to the customer service on[protected]New york customer care center) for frequent flyer verification and provided information was not even appropriate and the person who was talking to me did not want to understand the problem. He did not provide me any relevant information and intentionally cut my call before i review his call for his service provided to me. I think, people do not expect this type of behaviour for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aditya jhajharia
Report
Copy

behaviour of the customer care person

Recently, i talked to the customer service on[protected]Which is for new york) for frequent flyer verification and customer service was not appropriate and he did not want to understand the problem. He did not provide me any relevant information and intentionally cut my call before i review his service provided to me. I think, people do not expect this type of behaviour for their services. Hope air could provide better services in future....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abuzer Ali
Report
Copy

theft

Address:Chennai, Tamil Nadu

I travelled from ai905 for the sector maa-dxb on 24 jan 2018 @ 7.30 pm flight. Upon reaching home in dubai i found out that gold items which i had kept in my checked in baggage have been stolen at the airport. All other items are as it is in the bag, which means thief knew where the gold items were kept in my luggage. Apart from me it's only the airport security team, who is scanning all the baggage items would come to know that there is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hargun Chadha
from Gurgaon, Haryana
Report
Copy

I'm complaining about the extremely rude behaviour of your ground staff

Address:New Delhi, Delhi

I was traveling from london to New delhi via Air india flight AI112 on 13th jan 2018, I was traveling on student visa.
While purchasing the ticket I was told that a student is allowed to carry 3 baggage’s and to confirm the same I contacted to one of your managers through the helpline number provided.
When I reached the airport and was checking in my baggage the ground staff at the Heathrow airport refused to allow me to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had booked a ticket (Hs6vs/aibe[protected] for travel kochi-dubai by air india flight on 9/12/2017 which was cancelled on 6/12/2017. Inspite of having cancelled the ticket well within the time permitted (24 hours prior to departure of flight as per their mail of 6/11/2017), air india took a stand that the ticket was rendered "no show" which is absolutely incorrect and is beyond my comprehension. I have been requesting air india since last...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gillh
from Ludhiana, Punjab
Report
Copy

air crew attitude

I flew from delhi to amritsar 5 am ai flight on jan 20 with my wife and 3 month old kid. After landing in amritsar i mistakenly took carry on baggage of flight attendant ahmad nishad and left mine in plane due to both bags being of same color and similar size. Additionally i had 2 more bags to care of due to my wife holding kid. My wife and kid were already sitting in the bus when i joined them after carrying 3 bags off the stairs with no...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aien Imchen
from Kolkata, West Bengal
Report
Copy

excess baggage extra charge

Address:New Delhi, Delhi, 110030
Website:Air india

Iam a student iwas travelling from delhi to dimapur yesterday by a connecting flight where i had to change my flight in kolkata, i had excess baggage of 4 kgs and its 400rs per kilo. Whereas they charged me 3200each that was double.. I have never paid such high amount for 4 kilos in any other fligh before i tried to ask those employees they said that's how they charge for two flights but it was a connecting flight. And i never paid extra...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Hyderabad, Andhra Pradesh

I traveled with air india ai126 on 19 dec 2017
(Ai missed my luggage and shipped in damaged state later ays) from chicago to hyderabad and returned to chicago with ai 127 on 14th january 2018, the luggage number - ai818231 [protected] was booked in hyderabad as fragile luggage, mentioning about expensive fragile idols, statues. My email is pavan. [protected]@hotmail.com
I received this luggage in chicago - ord, airport on belt#...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukta Aswani dadlani
from Kolkata, West Bengal
Report
Copy

staff

Address:Kolkata, West Bengal
Website:Airindia

I am a physically disabled woman. I was to travel with my daughter and husband in ai 764 (Delhi - kolkata) on 16 jan 2018. My husband had meningitis during his childhood so he is slow. I reached the ai delhi counter before 1 hour prior to the flight. The female manager sitting there told us that the flight was closed n our tickets have to be cancelled and i will have to buy fresh tickets. After a lot of request, she told me that two o[censored]s...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:122004
Website:www.airindia.in

This is regarding flight booking from bagdogra to delhi (Ai-880) on 14th march, 2018 (Booked on 14th dec, 2017). During flight booking inr-4165/- was debited but ticket was not delivered. But as per hdfc bank money has been credited to your account. Refund my money to the same account.

Transaction detail:
Passenger name: joy gopal saha+1

Bank ref no.[protected]
Date: 14/12/2017
Bank account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy