Air India Complaints & Reviews

Hello airindia cargo movers and packers,

My name is anil kara. I booked air india cargo movers and packers on 29th april for household shifting from aya nagar, new delhi to asalpha, mumbai location.

As discussed with bn joshi, delhi branch while packing, he promised to deliver the households on time. The delivery date was 5th may, 2018.

After several followups, bn joshi received the call and said...

I had booked my tickets(self+wife+2 year old child) on AI 429, date of travel 04 June 2018, PNR-YBW8Z. The seats were booked together. However, on receileipt of e-ticket the seats are different and unacceptable. Please help and contact.
Complaint was made to [protected]@airindia.in on 23 Apr 18, 02 May 18 and 17 May 18. But no body has contacted me for my complaint....

I am Vijay Bal, 67 years old, retired Armed Forces Officer . I had booked Air India ticket for 7 Jun by AI 435 for self and wife ( Baljit Bal ) using mobile app and net banking . PNR is HKEJ4 . Amount of Rs 4901.80 has been debitted from my account via net banking. However. My air ticket reservation came as incomplete. I have called customer care [protected] umpteen number of times but they have not been able to resolve the issue . I have...

I left saudi arabia last night at 11:15 pm last night with air india flights. It was my first time in the flight after a long time, but i can without a doubt say it is by far the worse flights in the world. The lavatories got flooded.
This is what happened:
Since i was late to board the plane, the air steward asked me to place my back pack on the carpeted floor of the plane till the plane took off and the seatbelt sign was switched...

I have booked ticket for my parent in flight ix-684 on 9/05/2018 from madurai to singapore, and i have specifically booked the front row seat 1e &1f.

During on boarding in madurai, the ground staff told wrong information to my parents that the seats where booked in different rows for both and they will give the adjacent seats to you and they changed seat to row 20.

This is relay not acceptable as i have paid...

I have booked a seat in air india flight from gorakhpur to delhi vide e-ticket number:[protected] for journey date 07 may 18 and paid rs 7910 through credit card.
Thereafter, i could not perform this journey on 07 may 18 and i had to change date of journey to 08 may 18. I was told to pay date change penalty of rs 2625. This money i was told to pay in cash at gorakhpur air india ticket counter and i was told that the receipt for...

My family (Savithri kannan) and my son shashank kannan traveled on 6th may by ai 907 from chennai. Although i was holding tickets with paid seat numbers 4a and 4b counters denied same seats when boarding passing was issued. Despite my request seats were denied.

Flight delayed over 4 hours and no proper response from ai desk.

Booking reference yh8bd...

Dear sir/madam,

I am srirupa mukherjee, a government employee and i was traveling under ltc 80 ticket on 22/10/2017 from leh airport to igi delhi airport with air india having following flight details:-
Flight no. Ai446
Date of journey:- 22/10/2017
Ticket no:- etk:[protected]c1
Seat no. 9d

I was served with a expired fruit drink (Brand name:-treat mango masti) along with the food...

This is with reference to seat selection for multiple pnrs in air india. Despite selection and payment, the air india website failed to show the modified reservation. Also, my account had been debited with a total sum of inr1725. Live chat with an air india agent directed me to "[protected]@airindia.in" mail id. Also, she mentioned the error in transaction processing and asked me to do the selection again after 12 hrs. I tried booking seat...

This is regarding air india flight ai 9614 (Pnr - ycqvz) from jammu to indira gandhi international airport.
I booked the flight for myself and my husband on priority, on 3rd may 2018, as i had an important meeting in delhi, scheduled at 3.00 pm on 4th may 2018.
The flight was supposed to depart at 12.40 pm from jammu and was to reach igit at 2.25 pm
We even received multiple automated calls and messages from air india,...

I Paresh Marathe had booked my return Air India ticket from Mumbai to aAbu Dhabi and back via Air India app on my mobile. Iwas supposed to board AI945 on 30/04/18 and return back by AI 946 on 07/05/18.My Booking Reference was JVQ5C and my ticket no was[protected].
I reported well in time to CST-T2fro my check in to Air India counter.But to my dismay i was told that I would not be able to board the said flight because my passport...

I am pained to write about the service or lack of it at air india's main hub, mumbai airport. We are a family of 3 booked on ai 679 to mangalore on 02/05/2018 and reached mumbai airport at 8:40 am for the 10:25 am flight, well in advance. But to our shock, a harrowing ordeal started unraveling...

First of all, the self check in kiosk retrieves our booking but doesn't progress to the check-in screen. Instead it displays a message...

Flight no ai 671, pnr ai - h3kqb. My inlaws and my children (1yr and 8yr) were not allowed to board the flight 28th apr 18 morn even after reaching at 6:45am at airport. The flight timings was at 9:00am. We booked infant ticket by linking with my inlaws tickets at the reservation counter. While taking boarding pass, my inlaws showed both the ticket (Proof: staff has ticked), but he gave only 3 boarding pass of 1st ticket. Even after asking...

The miles tkt status confirmation at air india counter t3 delhi on 28.04.18
The head incharge at 8;45 am mr kuldeep never had the courtesy to attend & clarify my query inspite of wasting time of 25 mts at the window. Only the executive at window was doing the job of courier to him for my query but he had his limitation.
Such a casual approach from this head to attend customer issue what coaching he can provide to others & that...

Nobody was present in checkin and helpdesk 55 mins prior to the flight departure time. I ws notified that flight will departure at 9:35 pm i.e. 15 mins late to the schduled time. After that without any information flight took off at 9:18. Even earlier then schduled time. I was at checkin desk at 8:40 which 55 mins before departing time. There was a person there Harsh mehta who ran off that place without listening us....

Dear Team & Passengers,

Kindly be inform you that i booked ticket ( Ticket Number-NN[protected] from Delhi To Dubai as attached with Air India Airlines which i supposed to not book, I think my luck was bad that why.Anyway I reached before 1 Hours & 30 Minutes in queue. Departure time was 8.30PM dated 20.04.2018 And i was in the queue, i crossed almost two lines & when i reached to near counter i told Air India...

I have booked two air india flight tickets through airindia website. The tickets are from hyderabad to mumbai. The scheduled departure time is 06:20 a. M on 7th may 2018. However, they have pre-poned it to 05:35 a. M. We will be reaching hyderabad on 7th may from vijayawada, the time of our arrival will suit only the actual schedule departure i. E. 06:20 a. M. I know that schedule changes within one hour are allowed but as the schedule change...

I had booked ai651 from vishakhapatanam to mumbai for 9 april in name of sarita surendra tendulkar and my son and infant baby on 01 april 2018.
But i didnt receive any email or sms confirmation from air india until 02 april morning though my money (7915/-) was deducted from my sbi net banking. On calling customer care executives i was informed on 02 april morning my name isnt on flying list for specific flight and i should book another...

Hi i travelled wed 18th april /220am del-ord-yyz sector etkt#[protected]
On seat 34f yyz-to chicago
Reached airport 3hrs in advance to my surprise at midnight you dont expect to stand 1hr-40min on counter que when you are sleepy at midnight
On top my entertainemt screen at seat 34f wont work 15hr flight i have taken pics of both above events que and screen error message for prooof to show your cmd
Thanks br...

Prem narayanan Mobile number [protected] :this is regarding refund of ticket number :[protected], my Air India flight AI 440 maa-del on February 19th 2018 the estimated departure time was 6:10 am but flight was delayed by 2hrs 54min, recently they have
refunded full fare but refunded only ₹ 854 instead of ₹9800 mailed but they are not responding...