Air India Complaints & Reviews

Date of the incident was 1 january 2018, venkatesh sharma was suppose to board the flight no. Ai 9644 jaipur to delhi with boarding time 8:30 pm but it was delated till 12:15 am and were given the reason as technical difficulty, after 12:15am they were given the reason as delay due to fog. The passengers were made to take bus, it was also not deluxe and very inconvenient for the passengers. Airline ticket was around rs5000 and they were made...

Sir/madam,

Redemption difficulty of my e supersaver multi user coupon of air india purchased on 20th march 2017 with 10 coupans of rs.55000 valid upto 18th march 2018 economy 10 coupons for all sectors in the name of farooq noorani e mail

It is most unfortunate despite my follow ups, e mails and visit to air india headoffice nariman point booking office as advised by your call centre. They informed that these...

I m sharing my worst experience with air india flight, the flight supposed to have departed at 11.30 am suddenly it is delayed and postponed to 5.00 pm while other flights are departing without any problem. When i checked with airline they say due to operational issues they are delaying. Imagine i came morning here and made me to wait till evening in the airport. Very horrible experience with air india. I must also say i will never ever book...

I have booked ticket for ahmedabad to new york and back vide ticket no.-y11de. Journey dates are 24/01/2018 and return on 26/02/2018.
I have selected “ pure vegetarian jain food “ and the same is confirmed by you-air india.
It is my experience during my previous flight for same destination on 25/09/2017 and return on 22/10/2017 that selected and confirmed food means pure vegetarian jain food was not served by the flight...

Hello,

I booked an air india flight from mumbai to jamnagar for 11th january 2018. The flight was scheduled to take off at 11am and so my schedule for all the work in jamnagar was fixed accordingly.

On 10th january 2018, i get an email from air india stating that the flight has now been rescheduled to take off at 1:10 pm. There is absolutely no reason provided for this delay and considering the fact that the...

Our Flight AI101 landed in Newyork JFK airport on Saturday morning .
We were stuck in plane after landing for 5 hours on tarmac.
Flight crew were so insensible, they did not serve and food and water for 5 hours while we were stuck .
After we were deplaned, we were told we will not get baggage's that day . and we were asked to come back again next day to airport . I drove 2 hrs back to airport next day, to find out...

Hello this is with reference to my flight ai 0656 from rajkot to. Mumbai at 17:40 on 9th jan 2018. I had issued a web check-in boarding pass but was denied boarding the flight as i had reached 30 mins before scheduled departure time. As per boarding pass instructions i had to reach 20 mins before as i already had a valid boarding pass in hand but had reached 30 mins prior still i was denied boarding sighting various reasons of not reaching...

My name is viral raval. I was traveling from bhavnagar to mumbai on 8th january 2018.
I was rather first person to check in. I asked her give me emergency exit seat as my height is 6ft 3 inch, but then she replied that all their 4 emergency exit seats are faced in wrong direction, but there was only two seats, after from there she sent me to another colleague next to her for my check in where i clearly mentioned i wanted a window seat...

I have booked my travel from hyderabad to stockholm via delhi (Hyd - delhi ai543) and delhi to stockholm (Ai 167), the first flight has been delayed for 4 and half hours because of which we missed the second flight to stockholm, and in delhi we were just left without any proper information and stood in que for 4 long hours. The service is pathetic....

Respected sir/madam
New year greetings
I am major anurav yadav. I had traveled from guwahati to delhi on 26 dec 2017 on air india flight ai 890 vide ticket number[protected]/74/75 c1. One of my baggage was lost in the transit. I had lodged a complaint at delhi airport vide reference number - delai95734/26dec2017/1408gmt.
My luggage was delivered to me 31 dec 2017 at jodhpur airport.
I had to buy essentials (Toiletries,...

I paid £4400 for 2 business class seats.

On arrival i found my seats to be torn apart and my seating area was held together by several strips of brown duct tape with holes and stuffing coming out of the arm rests amongst more disaster.

For the amount paid i do not accept these conditions and demand compensation or i will escalate to governing bodies.

[protected]@gmail.com...

I travelled from kathmandu to bangalore on 30th dec 2017. I had a connecting flight from kathmandu to delhi and from delhi to bangalore. The flight no. From kathmandu to delhi was ai 214 and from delhi to bangalore it was ai 174. I was told that they will transfer the baggage themselves and i didn't need to do anything about my baggage in delhi airport. The flight from kathmandu to delhi was scheduled at 10:25 a. M. And the flight from delhi...

I am to travel by flight no. Ai 410 from patna to delhi which is delayed and allegedly diverted but we are waiting here on in the departure lounge without any feedback by airlines. All other airlines staff present here and are briefing their respective passengers about latest status and also refreshments and water are provided to all of them except passengers of air india. Flight delayed by more than five to six hours but all through this...

Cabin crew were two young boys out of which one was very unprofessional. He was looking arrogant, not listening to the requests of the passengers. Water was not being served. One strange thing was that they served dinner first and drinks afterwards. They were in such a hurry that they did not asked all passengers for drinks. Wine was not being served. (As if they were savings drinks for themselves). Pillows and blankets were not provided...

Dear sir/mam

It is regarding the pnr # jglc7
We were 2 passengers and boarded the flight no. Mk748 of air mauritius on[protected] from mauritius to mumbai and then there was a connecting flight no. Ai806 from mumbai to new delhi, it was scheduled for 8:00 hours on[protected].

For flight no. Ai806 we did the web check well in advance and reached the boarding pass printing counter on 7:00 hours and the...

I have booked tickets from air india as follows:

E-ticket itinerary receipt

Passenger details
Passenger type name frequent flyer no. Meal request spl. Request ticket no. (S)
Adult 1 kirtikumar shankarlal pandya ai[protected] na na 098-[protected]
Travel information
Flight depart arrive class fare
Basis nvb* nva* baggage
Allowance
Ai 9652
Booked
...

Last week i, along with my wife, was returning to delhi from shillon, my scheduled flights were shillong (14:50) to kolkata (16:25), 16/12/2017 from air india and kolkata (20:20) to delhi (22:55), 16/12/2017 from indigo.
My flight no. Ai 9712 from shillong to kolkata was scheduled to be depart at 14:50 on 16/12/2017 and arrival of said flight at kolkata was 16:25 same day. Due to the arbitrariness of air india and misguidance with...

Ms aparna pune front desk boarding staff behaviour is rude and ridiculous with passenger. She is continously lying that my number is not updated with pnr no. So msg not received for delayed flight while customer care confirm number is there.

I would like to register my complain against this staff and dissatisfied with air india service.

I will file complaint against bad service of air india in consumer forum...

I travelled from bhopal to mumbai by ai632 on 15 dec at 22.30 and reached 1.00am. While getting bag (Make: american tourister) from the belt i found that the handle was not coming out to stroll away the bag. As it was late, and no official around to take my complaint, i brought a cart and took away the bag. However, it was utmost misery afterwards. I had to carry heavy load by hand as the handle knob had been broken and was not working. br...

During journey on 16th dec 2017 from gaya to delhi when flight landed varanasi, ticket checker and baggage checker came into the aircraft to do their responsibe duty, in between 2 sweeper also came into. I loss my attention from my phone in these time period. When flight take off from varanasi i felt my mobile lost within this 15-20 min period. I reported the matter to aircraft hostess (Ladies and gents) but their poor response, when craft...