Air India Complaints & Reviews

Passenger sanjeev vijay & anila vijay

We have travelled from delhi to aurangabad on 28th nov. With 6 baggages. Flight no. 441
We reached aurangabad at night.
When we reached home we found one baggage was damaged.
Next day morning we informed to your call centre & they advised to contact airport, spoke to person & also visited airport but they are refusing to accept the claim as we did not inform during...

My flight was from gwalior to delhi and then to patna on 29.11.17. Flight at gwalior cancelled after boarding. We with my two family members again take the next day 30.11.17, flight from gwalior to delhi, from where our connecting flight was ai 409 which was delayed by about one hours. When we reached at patna we were informed that our luggage were coming with next flight. Because of all this issues we were not able to attend a reception...

I tried to book air india to and fro tickets ai729 and ai775 for ms pushpa karakoti and mr. Manoj singh gariya from kolkata to guwahati on 27/11/2017 but due to some error it was not successful. But an amount of rs. 27485/- was deducted from my account which i have not got back till now.

My name is pushpa karakoti
Mob no. [protected]

I want to get my amount back....

My name is rohit mehta i booked a flight of air india from indore to mumbai on date 29th november my flight no is a19627 and the timing of the flight was 12:15 ironically. I have been continuously getting message of the delayed flight from 28th morning first it was delayed for 40mins and than i got a call that the final time of the flight is 1:20 pm. I reached the boarding counter at exact 12:39pm i mean i m hardly late with few minutes....

My case is as under:
Air india which claims to provide senior citizen concession, for the domestic sector had charged me, a senior citizen, rs 7, 485/-for a coimbatore-mumbai ticket; whereas the normal adult fare is only rs 6, 671/-. When i pointed out this gross anomaly i was given a very confusing reply which did not address the problem at all.
Instead of extending senior citizen concession to me, air india has overcharged...

Was traveling from kolkata delh dehradun on 19th nov 2017 on air india flight no. 9i 609. On arriving at dehradun, i found my luggage was heavily damaged beyond any repair. When i approached the air india local office at the airport, they verified the luggage and issued a damage baggage report and said that since it is a very small airport, they can only issue the dbr but i need to claim against the damaged only in the bigger airport...

From, pabba vijayalakshmi, visakhapatanam. Andhrapradesh, flight no a1 112. Etk:[protected]c1, origin london - destination visakhapatnam airport. Ihave trust air india and l will get justice. My checked in luggage did not arrive in time and latter when it’s return its damage and locked missing. And some items inside where damage. Mainly the handle was broken in a such way that ican’t carry. Then i complain to the concer incharge mr....

Dear air india team,

Sub : not allow to board the flight

Del 6:10 to nag 7:45
Flight no. Ai-469
Ticket # 098-[protected]
Passenger name : rajesh juneja

I have a complaint against air india airline that they have not allowed me to board the flight & reason by them was i am not on time to board??? I ask air india what is the time to board the flight 30-45 minutes prior?? I reached...

My parents (Father 82+ years old and mother 71 suffering from dementia) were scheduled to fly air india flight ai 0020 on november 16 at 1425 hrs from delhi to kolkata (Yedr 8 and yedr 9) but my father suffered a grievous fall and had to be taken to medanta hospital at the igi airport where he underwent five stitches over the left eyebrow and the doctor didn't allow him to travel as a result.
When i went to see him on being informed...

My tkt was booked in ai 9834 from bikaner to delhi which was scheduled to depart from bikaner at 15.10 hrs on 23.11.2017. However, it was rescheduled for departure at 16.15 hrs & arrival time at delhi at 17.45 hrs
As a result of which, i am get a window of 10 mins only to catch up my next flight which was booked from delhi to patna for the same date (With scheduled departure time as 17.55 hrs), by go air services.
Can team air...

This is regarding booking of air ticket in airindia website yesterday, 22.11.2017.
The ticket (Multi city) was booked for kochi to bhopal and the payment was made through sbi net banking. An amount of rs. 29, 134/- was deducted from my bank account. The ticket was not booked and an error message was reported by the website.
The amount of rs. 29, 134/- was not returned by air india for the un-booked ticket.
Name of the...

I had booked a ticket for my son from mumbai to chandigarh as per the following details. He could not travel in october as scheduled. When i called up the call center to cancel the ticket i was told that i could use the ticket on any other date within one year without any charge.
Today when i called up to do that, i was conveniently told that it would not be possible. I would have to cancel theticket and would not even get my frequent...

My colleague and me were travelling to bbi on 20.11.2017 with flight no. Ai-77 (7:00am) for urgent meeting and tried web-check-in because of no luggage. We reached airport before 6 and tried to get boarding pass through self-checkin facility but it was not working only for air india. Further, we tried to get it from counter. Even though we were in the same queue, she got boarding pass and suddenly they closed that counter and asked us to...

Sir, i had booked ticket through yatra.com flight number ai821fromixj to srx on 08/11/17 but due to some reason flight was delayed more than one hr so next connecting flight from srinagar to goa missing so manger of air india arranged to indigo flight so kindly make arrangement of refund of money air has given me writing passenger is entilted for full refund. Regards, ashok sunadholi [protected], [protected]@gmail.com...

My brother and his wife booked ticket in air india to travel bom to bbi on 13 sep 17. On the day of travel air india rescheduled twice the boarding time for bbi from bom, and we are agreed for boarding but air india didn't allow them as they were late only 02 min from boarding close time. As they requested that due to huge traffic in mumbai they reach 02 min late but air india staff did not allow them to board. Air india could rescheduled...

I hv made a complaint with air india and waiting for resolving the issue. Whenever i sent a msg some one who has nothing to do with air india call me and before i complete my issue they just disconnect the phone.

So if it is from
Hide quoted text
— forwarded message —
From: "ashish j"
Date: 3 nov 2017 2:20 p. M.
Subject: fwd: regarding refund and compensation against cancellation of...

Efficiency of ground chak in staff is very poor on dated 17.11 2017 time 9 am reach in que by 8.45 am for the flight time 10.15 am & reach bording counter by 9.10 am but i miss the flight due to inefficient staff take a log process to issue a bording pass (Busy on mobile phone gossip to other staff) & last moment she says go to last counter harry up & last counter says you are late by 2 min. Sorry you can’t fly to varanasi to the same flight...

I was travelling from mumbai to goa by ai663 today i. E., on nov16, 2017 in economy class. To my surprise, i was upgraded to business class (Seat no. 3f). The flight took off by 1330 hrs. Food served on board in business class was not given citing shortage of serving tray. The logic given was not fathomable. Air hostess, ms p sehgal, was arrogant to the core. She first checked the boarding passes of two of business class passengers including...

Kindly attnd:- senior persons of air india airlines.

I booked a flight ticket for dated 3rd nov'2017, from allahabad to delhi (2 tickets), via goibibo, but unfortunately that flight was cancelled by air india airlines, due to there some technical fault & they said, they will arrange new alternate flight on very next in morning 8:55am, but me & most of the passenger were not ready, we have to reach delhi as early as possible,...

Sir mera aeroplane ka ticket allahabad se delhi 18 november ko 15:10 par thi lekin bina information ke time change kar diya meri delhi me 5:00 pm ki meeting hai mai nahi pahunch paunga to mera 70000 ka loss ho jayega aap meri help kigiye please
My ticket no.098-[protected]
Maine custmer care me call kiya to kaha gaya ki ticket cancel karva lo aur mujhe 5 baje delhi pahuchna hai aakhir 70000 thoda paisa to nahi hai jo mai bhool...